1 to 25 of 31 Service Manager Jobs in the South East

Service Desk Manager Egham £50,000£55,000 We are currently recruiting for an experienced Service Desk Manager to join a well-established and growing Fire & Security business based in Egham . Due to continued expansion and increasing customer demand, our client is looking … driven and highly organised manager to oversee the daily operational performance of their Customer Service Centre. This is a fantastic opportunity for an experienced operations or service desk professional within the Fire & Security sector to join a forward-thinking business offering long-term stability, progression opportunities ...

Senior Service Manager Position: Senior Service Manager Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £40,000 + Overtime + Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working in a team of three Senior Service Managers … reporting to the Service Delivery Manager, you will form part of a well-established service management team. You will be helping to lead the delivery of high-quality IT support services and drive continuous improvement across our operational environment. You will be responsible, as a team ...

Service Manager The Role This is an opportunity for you to join us as a Service Manager, becoming part of an established service management team responsible for the day-to-day operation of our business-as-usual support services. This role includes line … management responsibilities, supporting and developing a team of Support Desk Engineers to ensure daily operations run effectively and smoothly. As a Service Manager, you will be helping maintain our key performance indicators, service levels, and promote excellent customer service. You will produce and analyse customer reports ...

Service Delivery Manager MLL Telecom Ltd is one of the UK’s leading cross-technology network integrators, delivering solutions across Fixed, Radio, and Mobile 4/5G. We enable our customers’ communication strategies by designing, developing, and maintaining robust network infrastructures that adapt to today’s rapidly … services for organisations such as the NHS and Emergency Services, including supporting the transition of NHS sites to a new, dedicated health network. Our Service Provider team, are trusted delivery partners in Vodafone’s Radio Network Transformation Programme, helping to shape the future of mobile connectivity in the UK. ...

Service Delivery Manager Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £50,000 - £55,000 + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a key member of the management team and joint head of the Support Department, you will … leadership, coaching, and direction to develop a high-performing team capable of delivering outstanding customer service. You will play a pivotal role in shaping service delivery strategy, strengthening client relationships, driving continuous improvement initiatives, and ensuring our services remain efficient, reliable, and aligned to both customer expectations and business ...

Service Manager Covering 2 site - Goring & Littlehampton, West Sussex Salary: £38,000-£45,000 + Benefits We're looking for a proactive IT Service Manager to join a growing Group IT Business Systems team. This is a hands-on role where you'll lead … delivery and continuous improvement of IT services across the business. You'll manage incidents, coordinate with external IT providers, drive service improvements, support cybersecurity and resilience activities, and ensure an excellent user experience across multiple sites. We're looking for someone with: Experience in IT Service Management, Service ...

Service Manager The Role This is an opportunity for you to join us as a Service Manager, becoming part of an established service management team responsible for the day-to-day operation of our business-as-usual support services. This role includes line ...

everyone can thrive. We actively encourage applications from neurodiverse individuals, women, and other underrepresented groups in technology. Job Description Lead and manage the IT Service Management (ITSM) Service Desk operation, ensuring the delivery of high-quality IT support services aligned with ITIL best practices. Drive exceptional customer experience … while maintaining Service Level Agreement (SLA) compliance and fostering a culture of continual service improvement. Act as the single point of accountability for Service Desk performance, representing the function to senior leadership and client stakeholders. Reporting Line Reports to: Operational Service Management (OSM) Manager ...

ABOUT THE ROLE SERVICE MANAGEMENT is the guardian of end-to-end technology service performance and compliance across the Partnership. Ensuring our IT services operate successfully and align with business requirements, this role acts as a key driver in delivering the Partnership Plan while assuring services operate within … risk appetite. As the Service Assurance Manager, you will own, lead, and assure the design, execution, and quality of vital IT operational processes—including IT Operational Risk, Disaster Recovery & Business Continuity, Capacity, Service Level Management, Service Performance Insight, Service Design/transition and Knowledge ...

their customers, who are on a journey to ensure that operational excellence and continuous improvement is at the forefront of theirYour new roleThe IT Service Manager will lead the day-to-day operation of the IT Service Desk, ensuring high levels of service delivery across … organisation. The role combines people leadership, service management, operational oversight, continual improvement, and technical understanding.A key objective will be to move the team from a reactive approach towards a mature, structured ITIL-aligned service model.This is a highly visible role within a busy environment supporting over ...

Leatherhead/Woking, with option for hybrid working in the future Contract: Full-time, permanent About the role We are looking for a Service Delivery Manager to take full ownership of our largest managed service account: a major care sector group operating a large multi-site … dedicated account role. You will be the named point of accountability for everything the client experiences from their IT provider. You will chair the service reviews, own the escalations, coordinate the projects and drive continuous improvement across a complex, distributed estate. You will work alongside a dedicated technical lead ...

Service Desk Manager Egham £50,000£55,000 We are currently recruiting for an experienced Service Desk Manager to join a well-established and growing Fire & Security business based in Egham . Due to continued expansion and increasing customer demand, our client is looking … driven and highly organised manager to oversee the daily operational performance of their Customer Service Centre click apply for full job details ...

Your New Company A prestigious and well-established organisation is seeking an experienced IT Service Delivery Manager to join its busy and highly regarded IT function. Supporting a diverse user community (circa 2000 people). This is a great opportunity for someone looking to make a real … impact supporting an organisation going through change. Your New Role As IT Service Delivery Manager, you will take responsibility for the leadership, development and performance of the IT Service Desk and Technical Support teams, ensuring the delivery of high-quality IT services across the organisation. Reporting ...

Role: Service Delivery Manager Location: Remote (UK) Salary: £50,000 Industry: Technology Group We're a fast-growing group built by acquiring some of the UK's best regional IT managed service providers. As we bring more businesses into the group, we need one person … make sure every client gets the same reliable, proactive service, whichever business they first joined. This is a build role, not a maintenance one. There's currently no single, group-wide way of running service delivery, no shared service review format, no common escalation route, no group ...

currently recruiting urgently for a DV Cleared - Service Delivery Manager to start in an initial 3 month contract role asap - (high likelihood of extension). £550/day outside IR35 (There may be some flexibility on rate). Location: Primarily Milton Keynes, with some remote working. Some … their work well, prioritise it sensibly, and represent it credibly to stakeholders. This is not a passive coordination role. You are accountable for the service running well, for incidents being handled at the right pace and to the right standard, and for the pipeline of change being planned, resourced ...

Aatom Recruitment is looking for OR(phone number removed) - Applications Service Delivery Manager on behalf of a Local Authority. Job Title: OR(phone number removed) - Applications Service Delivery Manager Contract Duration: 3 Months Hours Per Week: 37 Role Purpose The Applications Services Delivery Manager … someone to lead the delivery and performance of application services, ensuring effective demand management through the DDaT Front Door, robust supplier management, and continuous service improvement. Responsible for application lifecycle, stakeholder engagement, and delivering efficiencies and savings, while maintaining high service standards and governance. Skills and knowledge ...

Astute's Power Team is partnering with a UPS systems delivery, maintenance & services provider to recruit a Technical Service Manager to work on a hybrid basis which will require travel to their Alton Offices & to customer sites UK wide. The Technical Service Manager role ...

Leatherhead/Woking, with option for hybrid working in the future Contract: Full-time, permanent About the role We are looking for a Service Delivery Manager to take full ownership of our largest managed service account: a major care sector group operating a large multi-site ...

Role Overview In this role, you’ll lead how Nest understands and improves the quality of service delivered to millions of members through our outsourced operations. You’ll sit at the heart of how we assure customer outcomes – combining insight from quality reviews, customer feedback, complaints and operational data … performance, identify where things are going wrong, and drive meaningful improvement. This includes leading deep-dive reviews into customer journeys, shaping how we measure service quality, and ensuring that actions taken genuinely improve outcomes for members.You’ll play a key role in major change and product releases, providing assurance ...

Technical Services Manager (SC Cleared/Eligible) Location: UK (Hybrid/Client-facing) 3 days a week Salary: £55,000 - £60,000 plus Bonus plus Car Allowance and many core benefits The Role PropRec Search are seeking a highly experienced Technical Services Manager … customer’s technology services, ensuring they deliver measurable business value, operational excellence, and continuous improvement. You will operate at the intersection of technical leadership, service governance, and executive engagement, shaping technology roadmaps, mitigating risk, validating change, and driving transformation outcomes within complex managed services environments. Working across a matrix ...

慨正橡扯 is seeking a Solution Architect to lead account teams and align business objectives with service delivery across a dynamic environment. You will drive end-to-end solutions, forecast demand with account teams, and oversee budgeting and staffing to meet client needs. The role requires strong leadership, strategic thinking … excellent communication across departments to enhance service offerings and customer satisfaction. Travel may be required as projects span multiple accounts. #J-18808-Ljbffr ...

looking for a full time IT Service Managerto join our busy IT Department. The IT Department provides all of Eton Colleges information and communications technology services for more than 2,000 users, both inside and outside of the classroom. This is an exciting opportunity for a passionate individual with … comply with procedures and legislation relating to confidentiality; Display a commitment to and promotion of equality, diversity and inclusion. Stakeholders The IT Technical Services Manager will work independently as well as part of a team. Key stakeholders include, but are not limited to: The IT Department. Colleagues across ...

Client Services Manager Central London (advertised under Bracknell to maximise local reach)- Full time - Office Based (no Hybrid) Our client, a successful global technology business, is looking to appoint a Client Services Manager to support the opening and day-to-day operation of its flagship London ...

Client Services Manager Modern Central London Office (advertised under Croydon to maximise local reach) - Full time - Office Based (no Hybrid) Our client, a successful global technology business, is looking to appoint a Client Services Manager to support the opening and day-to-day operation ...

Client Services Manager Modern Central London Office (advertised under Chelmsford to maximise local reach) - Full time - Office Based (no Hybrid) Our client, a successful global technology business, is looking to appoint a Client Services Manager to support the opening and day-to-day operation ...