76 to 96 of 96 Service Manager Jobs in the South East

10+ years’ experience in Service Management or Application Service Ownership within enterprise or multi-vendor environments. · Proven experience leading discovery and transition phases for large-scale service transformations. · Strong understanding of ITIL principles, alongside modern DevOps and SRE practices. · Demonstrated success defining SLAs, KPIs, and measurable performance frameworks. · Excellent stakeholder engagement and communication skills — able to balance … structure with flexibility in fast-paced environments. · Experience working with engineering and operations teams to design service models that scale. More ❯

10+ years’ experience in Service Management or Application Service Ownership within enterprise or multi-vendor environments. · Proven experience leading discovery and transition phases for large-scale service transformations. · Strong understanding of ITIL principles, alongside modern DevOps and SRE practices. · Demonstrated success defining SLAs, KPIs, and measurable performance frameworks. · Excellent stakeholder engagement and communication skills — able to balance … structure with flexibility in fast-paced environments. · Experience working with engineering and operations teams to design service models that scale. More ❯

10+ years’ experience in Service Management or Application Service Ownership within enterprise or multi-vendor environments. · Proven experience leading discovery and transition phases for large-scale service transformations. · Strong understanding of ITIL principles, alongside modern DevOps and SRE practices. · Demonstrated success defining SLAs, KPIs, and measurable performance frameworks. · Excellent stakeholder engagement and communication skills — able to balance … structure with flexibility in fast-paced environments. · Experience working with engineering and operations teams to design service models that scale. More ❯

help you grow in your career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond the day-to-day. And as a Senior Service Delivery Managerthere’s never been a better time to join. This role will ensure the delivery and maintenance of robust, resilient technology systems and services to support the operation … of Costa business globally. It will also support the Head of Technology Service and Operations to define and deliver the Service Management strategy. So, why Costa? We didn’t become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression and integrity, with some pretty brilliant perks to sweeten … future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players. What you’ll do Being a Senior Service Delivery Manageris about so much more than bringing our coffee to the world. It’s your chance to stir up real success – which means you’ll be: the operational More ❯

Technical Services Delivery Manager Permanent - Hybrid We're looking for a Technical Service Delivery Manager to join a leading global defence communications provider, supporting critical projects across multiple Ministry of Defence portfolios. You'll work closely with the Programme Director to oversee the delivery and service management of high-value programmes - ensuring every aspect … of performance, risk, and delivery meets both customer and contractual requirements. What You'll Be Doing Provide service management oversight across SAS3, CSCS and MMM operations, ensuring the effective delivery of mission-critical satellite services. Manage a portfolio of projects against defined contract scopes, coordinating with cross-functional PMs in a matrix environment . Produce and maintain project documentation … Project Management Plans, Risk Registers, Schedules, and implementation plans. Ensure smooth internal service launches , with clear communication to engineering, support, and operations teams. Act as a technical point of contact for assigned projects, assisting with issue resolution and escalation management. Support service management and group planning improvements, driving through-life support efficiency. Represent the company at customer project More ❯

If you thrive on transforming metrics into meaningful insights and want to play a key role in service quality and compliance, this role puts you at the heart of operational transparency for a regulated financial services environment. Location: London (Bank/Monument), primarily remote. Rate: c. £350 per day outside IR35. Immediate start available. Global fast paced environment. You … ll be responsible for producing high-impact reports, dashboards, and analytics that inform service reviews, incident trends, change success rates, SLA adherence, and control compliance. Working closely with Service Owners, IT Operations, Risk & Compliance, and senior stakeholders, you'll ensure data is accurate, actionable, and aligned to regulatory frameworks. What you'll be responsible for Develop and maintain … service performance reports across Incident, Change, Problem, and Request Fulfilment Monitor SLAs, KPIs, and OLAs to reflect service health and operational commitments Build dashboards and visualisations using tools like Power BI, Excel, and ServiceNow Performance Analytics Analyse service delivery trends to identify recurring issues and improvement opportunities Support service reviews and senior stakeholder meetings with actionable More ❯

Application Support Manager Location: Flexible/Hybrid/UK-based Contract: Permanent Are you an experienced Application Support leader who thrives on delivering outstanding service and driving continuous improvement? We're looking for an Application Support Manager to lead a high-performing team providing technical and operational support for key business systems. In this role … stakeholders and vendors to ensure our systems run smoothly and deliver exceptional user experiences. You'll play a key part in shaping support processes, improving system stability, and leading service excellence initiatives. What you'll do Lead and mentor a team of support analysts, ensuring high-quality service delivery and adherence to SLAs. Manage incidents, requests, and system … third-party suppliers to resolve complex issues and drive root-cause analysis. Implement and improve support processes, documentation, and knowledge sharing. Produce regular performance reports and contribute to IT service and application improvement initiatives. What we're looking for Proven experience managing an application or systems support team. Strong knowledge of ITSM principles (ITIL certification desirable). Experience supporting More ❯

Application Support Manager Location: [Flexible/Hybrid/UK-based] Contract: Permanent Are you an experienced Application Support leader who thrives on delivering outstanding service and driving continuous improvement? We’re looking for an Application Support Manager to lead a high-performing team providing technical and operational support for key business systems. In this role … stakeholders and vendors to ensure our systems run smoothly and deliver exceptional user experiences. You’ll play a key part in shaping support processes, improving system stability, and leading service excellence initiatives. What you’ll do Lead and mentor a team of support analysts, ensuring high-quality service delivery and adherence to SLAs. Manage incidents, requests, and system … third-party suppliers to resolve complex issues and drive root-cause analysis. Implement and improve support processes, documentation, and knowledge sharing. Produce regular performance reports and contribute to IT service and application improvement initiatives. What we’re looking for Proven experience managing an application or systems support team. Strong knowledge of ITSM principles (ITIL certification desirable). Experience supporting More ❯

Application Support Manager Location: [Flexible/Hybrid/UK-based] Contract: Permanent Are you an experienced Application Support leader who thrives on delivering outstanding service and driving continuous improvement? We’re looking for an Application Support Manager to lead a high-performing team providing technical and operational support for key business systems. In this role … stakeholders and vendors to ensure our systems run smoothly and deliver exceptional user experiences. You’ll play a key part in shaping support processes, improving system stability, and leading service excellence initiatives. What you’ll do Lead and mentor a team of support analysts, ensuring high-quality service delivery and adherence to SLAs. Manage incidents, requests, and system … third-party suppliers to resolve complex issues and drive root-cause analysis. Implement and improve support processes, documentation, and knowledge sharing. Produce regular performance reports and contribute to IT service and application improvement initiatives. What we’re looking for Proven experience managing an application or systems support team. Strong knowledge of ITSM principles (ITIL certification desirable). Experience supporting More ❯

Application Support Manager Location: [Flexible/Hybrid/UK-based] Contract: Permanent Are you an experienced Application Support leader who thrives on delivering outstanding service and driving continuous improvement? We’re looking for an Application Support Manager to lead a high-performing team providing technical and operational support for key business systems. In this role … stakeholders and vendors to ensure our systems run smoothly and deliver exceptional user experiences. You’ll play a key part in shaping support processes, improving system stability, and leading service excellence initiatives. What you’ll do Lead and mentor a team of support analysts, ensuring high-quality service delivery and adherence to SLAs. Manage incidents, requests, and system … third-party suppliers to resolve complex issues and drive root-cause analysis. Implement and improve support processes, documentation, and knowledge sharing. Produce regular performance reports and contribute to IT service and application improvement initiatives. What we’re looking for Proven experience managing an application or systems support team. Strong knowledge of ITSM principles (ITIL certification desirable). Experience supporting More ❯

Cyber Security & Centralised Services Manager Location: London Bridge Company: Managed Service Provider (MSP) This role will be office-based for the first 3–6 months, with the option to move to a hybrid working arrangement thereafter. Our client is a well-established MSP based in London Bridge. They are a close-knit team of 30 IT professionals … and support to a diverse range of clients, with a strong emphasis on cybersecurity, resilience and regulatory compliance. The Opportunity: We are seeking an experienced Cyber Security & Centralised Services Manager with a strong cybersecurity focus to join our growing technical team. In this pivotal role, you will: Act as the primary escalation point for complex IT and cybersecurity … , document solutions and mentor junior engineers in line with cybersecurity best practices and frameworks such as ISO27001, NIST, and Cyber Essentials Plus. Key Responsibilities – Cyber Security & Centralised Services Manager: Serve as the primary escalation point for complex IT and cybersecurity incidents, including malware infections, ransomware attacks, phishing attempts, and unauthorised access events. Monitor, analyse, and respond to More ❯

Cyber Security & Centralised Services Manager Location: London Bridge Company: Managed Service Provider (MSP) This role will be office-based for the first 3-6 months, with the option to move to a hybrid working arrangement thereafter. Our client is a well-established MSP based in London Bridge. They are a close-knit team of 30 IT professionals … , document solutions and mentor junior engineers in line with cybersecurity best practices and frameworks such as ISO27001, NIST, and Cyber Essentials Plus. Key Responsibilities - Cyber Security & Centralised Services Manager: Serve as the primary escalation point for complex IT and cybersecurity incidents, including malware infections, ransomware attacks, phishing attempts, and unauthorised access events. Monitor, analyse, and respond to … anticipate risks and protect client environments. Support clients in security reporting, compliance reviews, and continuous improvement initiatives, helping them meet regulatory and industry security standards. Cyber Security & Centralised Services Manager - Key Skills & Experience: Proven experience in a 3rd Line/Senior Engineer role within an MSP or security-focused IT environment, supporting multiple clients and environments. Strong knowledge More ❯

Cyber Security & Centralised Services Manager Location: London Bridge Company: Managed Service Provider (MSP) This role will be office-based for the first 3–6 months, with the option to move to a hybrid working arrangement thereafter. Our client is a well-established MSP based in London Bridge. They are a close-knit team of 30 IT professionals … , document solutions and mentor junior engineers in line with cybersecurity best practices and frameworks such as ISO27001, NIST, and Cyber Essentials Plus. Key Responsibilities – Cyber Security & Centralised Services Manager: Serve as the primary escalation point for complex IT and cybersecurity incidents, including malware infections, ransomware attacks, phishing attempts, and unauthorised access events. Monitor, analyse, and respond to … anticipate risks and protect client environments. Support clients in security reporting, compliance reviews, and continuous improvement initiatives, helping them meet regulatory and industry security standards. Cyber Security & Centralised Services Manager – Key Skills & Experience: Proven experience in a 3rd Line/Senior Engineer role within an MSP or security-focused IT environment, supporting multiple clients and environments. Strong knowledge More ❯

Cyber Security & Centralised Services Manager Location: London Bridge Company: Managed Service Provider (MSP) This role will be office-based for the first 3–6 months, with the option to move to a hybrid working arrangement thereafter. Our client is a well-established MSP based in London Bridge. They are a close-knit team of 30 IT professionals … , document solutions and mentor junior engineers in line with cybersecurity best practices and frameworks such as ISO27001, NIST, and Cyber Essentials Plus. Key Responsibilities – Cyber Security & Centralised Services Manager: Serve as the primary escalation point for complex IT and cybersecurity incidents, including malware infections, ransomware attacks, phishing attempts, and unauthorised access events. Monitor, analyse, and respond to … anticipate risks and protect client environments. Support clients in security reporting, compliance reviews, and continuous improvement initiatives, helping them meet regulatory and industry security standards. Cyber Security & Centralised Services Manager – Key Skills & Experience: Proven experience in a 3rd Line/Senior Engineer role within an MSP or security-focused IT environment, supporting multiple clients and environments. Strong knowledge More ❯

Risk Registers, Project Schedules, and other project documentation Assist in managing the resolution process to ensure project engineering/technical issues are rectified. Assisting in the roll-out of Service Management and Group Planner function. Support other Project Managers in the project implementation and ensure that projects progress smoothly through the company and according to agreed timescales. To represent More ❯

Sr Principal Professional Services Project Manager page is loaded Sr Principal Professional Services Project Managerlocations: Readingtime type: Full timeposted on: Posted Yesterdayjob requisition id: R7894The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status … find a better way. You will experience these qualities of passion, pride and aspiration in many ways - from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community. The Role We are currently seeking a highly skilled and experienced Senior Project Manager … project reviews to ensure compliance with quality requirements and the delivery of high-quality outcomes. Drive continuous improvement initiatives within the project management function by consistently assessing and enhancing service processes. Proactively identify and eliminate bottlenecks or inefficiencies, while leveraging best practices and valuable lessons learned from previous projects to optimize overall project performance. Elevate customer satisfaction by understanding More ❯

Data Services Manager Remote (UK-based) | Quarterly travel to London £85,000 + benefits Permanent | Full-time About the Role My client are seeking an experienced Data Services Manager to lead a high-performing data engineering function within a fast-paced financial services organisation. Reporting to the Senior Data Services Manager, you'll drive More ❯

transformation. Deliver excellence. At IRIS Software Group, were on a mission to simplify the lives of professionals in schools, payroll, HR and finance. Were now hiring a Professional Services Manager to lead our Education Project Management team through the successful delivery of multi-product, high-impact projects across the UK. As a key member of the Professional Services More ❯

Data Services Manager, Must live within 2 hours of London or Berkshire and be able to come in for ad-hoc meetings when required. Primarily home based though. Role 90% management and 10% technical and you will manage a team of 6. Salary £ 80000 - 85000 + good benefits. Financial service background mandatory. Expanding financial services client are … looking for a Data Services Manager to join their team. The role will suit a candidate who has been a manager for a couple of years and is looking to further develop their management career. Guiding a team of 6 you will be responsible for supporting the day to day operations of the data function, with More ❯

Manager | Reading or Leeds, UK (Hybrid) Join a fast-paced, collaborative team at the heart of digital transformation in the mid-market space. At Proactis , we empower service-led organization's to streamline spend, reduce risk, and drive efficiency through our Source-to-Pay platform. Now, we’re looking for a Resource Manager to help More ❯

Manager | Reading or Leeds, UK (Hybrid) Join a fast-paced, collaborative team at the heart of digital transformation in the mid-market space. At Proactis , we empower service-led organization's to streamline spend, reduce risk, and drive efficiency through our Source-to-Pay platform. Now, we’re looking for a Resource Manager to help More ❯