26 to 35 of 35 ITSM Jobs in South Wales

our client's investment in technology and transformation, we’re looking for an experienced IT Change & Release Manager to join their IT Service Management (ITSM) team in Bristol. Your Role In this role, you'll help manage and coordinate all aspects of Change & Release activity. You’ll ensure changes are … when needed Key requirements: At least 3 years’ experience in IT Change Management Experience in a customer service or service desk environment Familiarity with ITSM tools (e.g., Jira, Remedy, ServiceNow) ITIL knowledge (certification desirable) Clear communication skills and a collaborative mindset Ability to manage workloads with urgency and focus Passion More ❯

offices. Service Delivery: Oversee the delivery of IT services, ensuring they meet business needs and comply with established SLAs. Implement best practices for IT service management and continuous improvement. Infrastructure and Operations: Lead IT infrastructure initiatives to ensure robust and reliable systems. Ensure compliance with relevant regulations and manage operational … related field. Proven experience in a senior IT management role, ideally within the legal sector or a professional services environment. Strong understanding of IT service management, IT infrastructure, and operations management. Demonstrated ability to implement IT strategies and lead large-scale IT projects. Excellent leadership and team management skills with More ❯

offices. Service Delivery: Oversee the delivery of IT services, ensuring they meet business needs and comply with established SLAs. Implement best practices for IT service management and continuous improvement. Infrastructure and Operations: Lead IT infrastructure initiatives to ensure robust and reliable systems. Ensure compliance with relevant regulations and manage operational … related field. Proven experience in a senior IT management role, ideally within the legal sector or a professional services environment. Strong understanding of IT service management, IT infrastructure, and operations management. Demonstrated ability to implement IT strategies and lead large-scale IT projects. Excellent leadership and team management skills with More ❯

staff across multiple offices. Service Delivery: Oversee the delivery of IT services, ensuring they meet business needs, comply with SLAs, and continuously improve IT service management practices. Infrastructure and Operations: Lead IT infrastructure initiatives to ensure reliable, robust systems and compliance with regulations. Manage operational risks effectively. IT Training: Lead … Computer Science, or a related field. Proven experience in a senior IT management role, ideally within the professional services sector. Strong understanding of IT service management, IT infrastructure, and operations. Demonstrated experience in implementing IT strategies and leading large-scale IT projects. Excellent leadership and team management skills, with a More ❯

staff across multiple offices. Service Delivery: Oversee the delivery of IT services, ensuring they meet business needs, comply with SLAs, and continuously improve IT service management practices. Infrastructure and Operations: Lead IT infrastructure initiatives to ensure reliable, robust systems and compliance with regulations. Manage operational risks effectively. IT Training: Lead … Computer Science, or a related field. Proven experience in a senior IT management role, ideally within the professional services sector. Strong understanding of IT service management, IT infrastructure, and operations. Demonstrated experience in implementing IT strategies and leading large-scale IT projects. Excellent leadership and team management skills, with a More ❯

Head of IT - Cardiff Head of IT with strong operational IT experience in heading up an IT team across several areas, including IT service management and IT infrastructure is required by a leading company in Cardiff. This is very much an IT operational-type role day to day and hands … Senior IT Operations Manager Hands-operational senior IT experience Ability to manage cross-functional IT teams and develop those teams Excellent understanding of IT service management, IT infrastructure, and IT operations management. Experience within the legal sector or a professional services environment would be a bonus Have the ability to More ❯

ServiceNow Senior Technical Consultant required to join a specialist ServiceNow Implementation Partner based in the UK. Development in the ITSM suite of ServiceNow using JavaScript, HTML, and … AngularJS is a prerequisite, as is hands on experience of wider offerings including CSM, ITOM, SPM, and HRSD. Working within an industry leading IT Service Management consultancy you will be involved in a range of ServiceNow implementation projects, both working as part of a team and, when-required, individually. Depending … teams. It's also worth noting that additional will be training provided as required. The successful candidate will already have a broad appreciation of ITSM tools and ITIL fundamentals; with hands on development experience in ServiceNow, preferably with specialist consultancy experience within the ServiceNow ecosystem. ServiceNow specific accreditations are preferred More ❯

ServiceNow Senior Technical Consultant required to join a specialist ServiceNow Implementation Partner based in the UK. Development in the ITSM suite of ServiceNow using JavaScript, HTML, and … AngularJS is a prerequisite, as is hands on experience of wider offerings including CSM, ITOM, SPM, and HRSD. Working within an industry leading IT Service Management consultancy you will be involved in a range of ServiceNow implementation projects, both working as part of a team and, when-required, individually. Depending … teams. It's also worth noting that additional will be training provided as required. The successful candidate will already have a broad appreciation of ITSM tools and ITIL fundamentals; with hands on development experience in ServiceNow, preferably with specialist consultancy experience within the ServiceNow ecosystem. ServiceNow specific accreditations are preferred More ❯

Web Access) PSM (Privileged Session Manager) AAM (Application Access Manager) Conjur (Secrets Management) Integrate CyberArk with other security tools and platforms (e.g., SIEM, IAM, ITSM). Configure and manage safes, platforms, and policies within CyberArk. 3. Operational Management: Monitor and maintain the CyberArk environment to ensure optimal performance and security. … AAM, Conjur). Strong understanding of privileged access management concepts and best practices. Experience with integrating CyberArk with other security tools (e.g., SIEM, IAM, ITSM). Proficiency in scripting languages (e.g., PowerShell, Python) for automation and customization. Excellent problem-solving and troubleshooting skills. Preferred: Experience with cloud platforms (e.g., AWS More ❯

Web Access) PSM (Privileged Session Manager) AAM (Application Access Manager) Conjur (Secrets Management) Integrate CyberArk with other security tools and platforms (e.g., SIEM, IAM, ITSM). Configure and manage safes, platforms, and policies within CyberArk. 3. Operational Management: Monitor and maintain the CyberArk environment to ensure optimal performance and security. … AAM, Conjur). Strong understanding of privileged access management concepts and best practices. Experience with integrating CyberArk with other security tools (e.g., SIEM, IAM, ITSM). Proficiency in scripting languages (e.g., PowerShell, Python) for automation and customization. Excellent problem-solving and troubleshooting skills. Preferred: Experience with cloud platforms (e.g., AWS More ❯