1st/2nd Line Support
- Hiring Organisation
- Tech Connect Group
- Location
- Salisbury, Southampton, Hampshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £28000 - £35000/annum
users, licensing, and security within the Microsoft 365 stack while overseeing device enrolment and policy deployment via tools like Intune. Support server environments (AD, DNS/DHCP) and maintain connectivity across Wi-Fi, VPNs, and firewalls to ensure maximum uptime. Take full ownership of support tickets and project tasks, providing … troubleshooting and deployment knowledge Good working knowledge of Microsoft 365 administration (users, licensing, Exchange Online, and Teams) Foundational knowledge of Active Directory, Group policy, DNS and DHCP Solid understanding of networking basics (TCP/IP, subnetting concepts, Wi-Fi, switching) and structured troubleshooting Excellent customer service, written and verbal communication ...