26 to 40 of 40 IT Support Jobs in the South West

Job Title: IT Support & Service Coordinator Location: Gloucestershire - Office-based Salary: £26,000 £28,000 (depending on experience) Are you a confident, technically capable, and customer-focused individual looking to take the next step in your IT career? Our client is seeking an IT Support & Service Coordinator to play a key role in delivering excellent … service to their customers. This is an onsite role, combining hands-on first-line technical support with service desk coordination. Youll be the first point of contact for users, ensuring issues are resolved quickly and efficiently, while also keeping workloads organised so engineers can deliver outstanding service. Key Responsibilities: Act as the first point of contact for support … ensuring timely updates and resolutions Organise engineer workloads to maintain SLAs and minimise bottlenecks Build client confidence through professional and reassuring communication Collaborate with accounts and sales teams to support smooth service delivery Identify recurring issues and suggest improvements to processes or documentation Skills & Experience Previous experience in customer service and/or technical support Working knowledge of More ❯

1st Line IT Support Engineer (Cloud) Taunton, Somerset (Hybrid-working) Up to £28,000 per year Plus excellent company benefits (including 25 days annual leave plus Bank Holidays, bonus schemes, employee discount platform, pension, etc.) Skills and Experience: Minimum of 12 months experience in a similar IT role logging and resolving tickets on a Service Desk Act … as first point of contact via phone, email or chat function Provide support across Microsoft 365, workstations, servers, printers, networks and vendor applications Carry out daily system checks and asset management tasks Contribute to knowledge base documentation and process improvements Undertake training to build technical skills and certification GCSEs (including Maths and English) or equivalent Knowledge of IT systems, ticketing tools and service desk operations A-levels, BTEC or IT-related qualifications are desirable Microsoft 365 administration knowledge Experience within a managed service provider highly desirable NB: A valid UK Driving Licence is essential for this role. The Opportunity: My client who are a managed service provider in Somerset and they are currently looking for a More ❯

IT Desktop Engineer - 2nd Line - SC Cleared My aerospace & defence client is looking for a 2nd Line IT Desktop Support Engineer to join their IT support team on a contract basis You MUST have valid current SC Security Clearance to be considered for this role. You will be providing 1st/2nd line support to the End Client, providing desktop hardware and software support , windows 10 and 11, IMAC's, VDI, and some telephony support. Essential Experience MUST have valid SC security clearance Provide 1 st and 2nd Line support for Incidents and Catalog requests Desktop/Laptop/VDI - build, configuration, and deployment to end users PABX administration and support Supporting Win11 issues, Hardware, Testing capability Assist with software installation/deployment Software and hardware troubleshooting Smartphone support (InTune) Local network cable patching Self-motivated team player with good technical and interpersonal skills. You will be able to multi-task and enjoy working under pressure with tight deliverables. MS Excel experience M365, Autopilot, Intune, ServiceNow (Desirable Skills) This More ❯

IT Technical Support Engineer - SC Cleared Location: Pewsey, Gloucster and Corsham Rate: £140 - £180 Per Day Contract Length : 6-months with extensions Summary: We're looking for a proactive and detail-oriented IT Technical Support Engineer to join a dynamic team supporting a regional IT service hub. This role is ideal for someone who thrives … in a fast-paced environment, enjoys hands-on technical work, and takes pride in maintaining high service standards. Key Responsibilities: Manage and update support tickets for your assigned hub and surrounding locations, ensuring timely resolution and communication. Oversee local stock and asset management, including scanning equipment in and out of the hub in line with operational procedures. Coordinate and … process hardware disposals in accordance with agreed protocols. Perform triage and basic hardware repairs on in-warranty devices, including liaising with vendors for parts and returns. Replenish IT lockers and ensure availability of essential equipment for end users. Identify and escalate service issues or opportunities for improvement to the Team Leader. Adhere to all site-specific regulations and internal More ❯

IT Service Delivery Analyst Bournemouth - Hybrid - 3 days a week £39,000 - £42,000 Our client is an industry-leading organisation with a focus on sustainability and delivering social value. They are looking for an IT Service Delivery Analyst to join their team, providing a mix of onsite and remote support to ensure colleagues have the tools … need to work effectively. You'll handle a range of tickets across hardware, software, AV, and Microsoft 365, working within SLA targets to keep services running. You'll also support senior stakeholders, maintain IT assets, and act as a key point of escalation for the service desk, making sure issues are resolved quickly and knowledge is shared across … the team. Ideally, you'll have previous experience with the below, Previous experience in an IT support or service desk role Strong troubleshooting skills across hardware, software, and Microsoft 365 Experience working with SLA's and ITSM tools Full clean UK driving licence and access to a vehicle If you meet some of the above requirements, please apply More ❯

IT Support Technician (Education sector) - IMMEDIATE START AVAILABLE Stonehouse 1 month temporary contract (ongoing beyond this) to cover permanent recruitment process (potential to be considered for this too) Working hours are 8.30am 5pm Monday to Friday (37.5 hours per week) with a 60-minute unpaid lunch break. . click apply for full job details More ❯

Are you a driven, ambitious and professional IT Support Engineer that is looking for growth, rewards to match and to join a company that makes a big difference to the lives of learners? Joskos Solutions is the ICT partner that schools can trust, delivering outstanding service and support whilst keeping education at the heart of what we … do. Our vision is to become the UKs most trusted provider of ICT support and Infrastructure Services to schools and other educational organisations - a provider of outstanding service at every level, delivering award-winning service that are used as a benchmark for the education ICT sector. We want to be the ICT partner that schools can trust and turn … to for everything ICT-related, always combining service and relationship longevity into the solutions and service that we take pride in delivering. Key Job Responsibilities Providing Senior Technical Support to education sector customers Ensuring continuity, efficiency and enhancing ICT networks Management and maintenance of client network environments Build key relationships with key technical contacts at client sites and third More ❯

IT & Communications Support Technician Location: Exeter/South-West (Hybrid - 1 day/week onsite minimum) Salary: £26k + benefits Deerfoot Recruitment is working on behalf of a fast-growing, forward-thinking organisation within the insurance sector to find a skilled IT & Communications Support Technician . This is a fantastic opportunity for a motivated IT professional looking to join a supportive and energetic team within a business committed to innovation and growth. The successful candidate will play a key role on a busy support desk, troubleshooting and resolving IT issues across a Microsoft 365 environment. The role involves a mix of remote working and travel to offices across the South-West (typically … key. These office locations include Exeter, Plymouth and Torquay. A "security-first" mindset, combined with a proactive and user-focused approach, is essential. Key Responsibilities: Provide desktop and user support, resolving software/hardware issues Support and maintain Microsoft 365, Active Directory, and related systems Manage device deployment and user onboarding/offboarding Collaborate with third-party suppliers More ❯

Your New Role As an IT Support Engineer (2nd Line), you'll be the go-to person for clients across the UK. You'll be the escalation point for the Service Desk team, tackling a wide range of technical issues with your extensive knowledge of Microsoft 365, Windows, and networking. Based on-site in Taunton, you'll also … volume of tickets. A brilliant team player attitude with a problem-solving approach and the ability to work independently. Excellent communication skills, with the ability to provide high-level support directly to customers, both remotely and in person. What You Need to Do Now If you're interested in this role, click 'apply now' to forward an up-to More ❯

you a suitably qualified and motivated individual looking to further your career within the University Hospitals Plymouth (UHP) Pathology service? We have an exciting opportunity to join our project support team, supporting and serving our clinical partners throughout the South West Peninsula. This is an opportunity to utilise your existing experience and develop your knowledge and skills working within … electronic patient record (EPR). You will be educated to degree level or hold equivalent relevant experience and be self-motivated with excellent communication skills. You will provide comprehensive IT project support to the departmental discipline leads specifically on the implementation & delivery of EPIC Beaker, the Pathology module of the EPR project and other important IT related … the job Managing and controlling the scope of projects in a fast-changing health environment Co-ordination and motivation of a multi-disciplinary project team, including clinicians, nursing staff, support staff, voluntary workers, suppliers, IT experts, and contractors Adherence to NHS Policies and Protocols Provide a comprehensive Management and Project Support for three departments with 240 staff More ❯

Robert Half are working with a growing SME business in the Somerset area as they look to grow their internal IT offering.This role is perfect for someone with a can-do attitude, strong troubleshooting skills, and a passion for delivering exceptional service. If you enjoy solving tech challenges, working with the latest technologies, and making a real impact, this … could be the role for you! What You'll Be Doing: Providing technical support by diagnosing and resolving IT issues for employees across the business. Logging and managing support tickets, ensuring timely resolution in line with IT procedures. Using Microsoft Intune to deploy and manage Windows 11 desktops and laptops. Supporting company-wide software applications, communication … devices, and mobile devices (Android & iOS). Managing user accounts and permissions in Active Directory. Assisting with IT inductions for new starters. Troubleshooting and maintaining printers, laptops, and other office hardware. Tracking IT assets and ensuring efficient use of hardware and software licenses. Supporting the IT Systems Administrator with upgrades, rollouts, and new technologies. Liaising with third More ❯

you a suitably qualified and motivated individual looking to further your career within the University Hospitals Plymouth (UHP) Pathology service? We have an exciting opportunity to join our project support team, supporting and serving our clinical partners throughout the South West Peninsula. This is an opportunity to utilise your existing experience and develop your knowledge and skills working within … self-motivated with excellent communication skills. You will providecomprehensiveIT projectsupporttothedepartmental discipline leadsspecifically on the implementation & delivery of EPIC Beaker, the Pathology module of the EPR project and other important IT related projects as required. If this opportunity is the next step for your development and you would like an informal discussion, please contact us: Tim McLean, Deputy Pathology Service … job o Managing and controlling the scope of projects in a fast-changing health environmento Co-ordination and motivation of a multi-disciplinary project team, including clinicians, nursing staff, support staff, voluntary workers, suppliers, IT experts, and contractorso Adherence to NHS Policies and Protocolo To provide a comprehensive Management and Project Support for three departments with More ❯

PRINCIPAL ACCOUNTABILITIES: This role revolves around answering, logging and managing calls related to IT software, hardware and systems; setting their priorities and owning them to resolution. Answering and logging all incidents/requests whether received via phone, email or face to face. Resolving 95% of incidents/requests coming into the Service Desk owning from inception to completion. Create … and administer user and email accounts for the companies Active Directory and Office365 systems. Installation, configuration and support of Microsoft Operating systems, Microsoft Office applications and business software An involvement in project work such as upgrades and rollouts Adopt security best practice - Antivirus, Backup/Restore Hardware build and repair including peripherals Maintain and administer mobile phones and their … operating systems Support of video conferencing equipment Develop and expand Service Desk knowledge base Provide holiday cover for other members of staff including some in other parts of the UK - staying away will be necessary Project a positive image of IT and maintain/develop good working relationships with both internal and external customers to improve service delivery. More ❯

Site Manager and under their instructions Refresh Laptops Correctly update the Contractor's workflow management system at all relevant steps Seek guidance as required from the Post Migration Technical Support Specialist and Site Manager Assist in conducting manual stock checks daily and report findings to the Contractor Engineer and Site Manager Assist in securing the devices in the onsite More ❯

Migration Set-up Must Have SC CLEARENCE Set-up Refresh Clinic Move the required quantity of devices as instructed by the Contractor Engineer and Site Manager from the onsite storage location to the Refresh Clinic location Login to any system More ❯