2nd Line Engineer
- Hiring Organisation
- IMT Resourcing Solutions
- Location
- Cheltenham, Stonehouse, Gloucestershire, United Kingdom
- Employment Type
- Permanent
- Salary
- £32000 - £37500/annum
supporting customers across a varied technology environment. This is a hands-on role where you'll be responsible for resolving escalated technical issues, supporting Microsoft and cloud technologies, and assisting with wider infrastructure projects. What You'll Do: Provide 2nd line technical support across a range of customer environments … Investigate and resolve escalated hardware, software and connectivity issues Support Microsoft 365, Windows Server and Active Directory Troubleshoot networking issues including DNS, DHCP and TCP/IP Support laptops, desktops, servers and other business IT equipment Assist with cloud technologies and Microsoft-based infrastructure Carry out installations, upgrades ...