Weston-super-mare, Somerset, United Kingdom Hybrid / WFH Options
Stryker Group
technical expertise to investigate issues, research solutions, craft solutions, and deliver excellent customer service via telephone, e-mail, and the web, while assisting with rootcause investigations and disseminating issues and potential trends requiring investigation by internal resources. Troubleshoot reported system failures according to defined process to correctly … identify rootcause and remediation plan. Clearly identify cross-functional dependencies between teams to ensure execution alignment of troubleshooting, analysis and incident resolution. Liaison between R&D and vendor teams when necessary for escalated incidents. Monitor service level agreements amongst vendors to ensure compliance with established standards. … Things (IOT) architecture and cloud-based platforms such as Azure, AWS or GCP. Experience facilitating collaboration amongst multi-disciplinary teams to drive complex troubleshooting, rootcauseanalysis and issue resolution. Experience with ITIL Service Delivery basic concepts. Experience developing technical support process flows. Solid understanding of Data More ❯
a dynamic team, responsible for diagnostics and fault finding on returned devices and conducting quality investigations. Role and Responsibilities: Perform diagnostic testing and fault analysis on devices returned under warranty. Repair or replace defective components, ensuring devices meet operational specifications. Document detailed findings and repair procedures, following internal repair … protocols. Conduct NCR investigations and rootcauseanalysis for product failures. Investigate customer complaints and warranty returns. Skills and Qualifications: Proven experience in diagnostics, fault finding, and repair of electronic or electro-mechanical devices Experience with IPC-A-610 standards for electronic assembly and soldering quality and … of Cable and Wire Harness Assemblies. Familiarity with electronic test equipment (oscilloscopes, multimeters) and software-based diagnostic tools. Experience in conducting NCR investigations, including rootcauseanalysis and corrective actions. Relevant certifications such as IPC-A-610, IPC/WHMA-A-620, or similar industry-recognized qualifications More ❯
who can support and develop Companies House systems. You will be customer and service focused with particular attention on service availability, problem solving, and rootcause analysis. We promote a "Team" first approach with everyone pulling together to achieve the best results. You will join a large, diverse … role in shaping the future development of Companies House systems. Responsibilities include release management, maintenance, upgrades, automation, service improvements, resolving ServiceNow incident issues, and rootcause analysis. You will contribute to projects aimed at enhancing the range and quality of digital services available to customers and actively participate … culture forward. Person specification We are looking for the following experience, which will be assessed during the application process: Incident/problem resolution and rootcause analysis. Problem resolution via coding and scripting. Ad hoc reporting and data management. Proven experience within an IT environment (preferably in an More ❯
the frameworks are being operated effectively The following frameworks are covered by this role: Training & Competence Framework Breaches Frameworks Quality Framework Process & Procedures Framework RootCauseAnalysis Framework Operational Management Provide inspirational and motivational direction to create a high-performance “Quality First” culture across the business. Promoting … is to develop and ensure controls and process disciplines are rigorously maintained and continually enhanced through metrics reporting, risk assessment testing, quality assurance and rootcause analysis. S/he is accountable for developing internal control practices and framework. S/he will help ensure controls are appropriately More ❯
customers regarding repair processes. What we are looking for: Experience handling customer inquiries effectively and promptly. Proven experience in a busy office environment. Data analysis skills supporting rootcauseanalysis of failed assets. Experience working with external suppliers, service providers, and contractors. Minimum of 5 GCSEs More ❯
including Microsoft Office 2016+ and Windows 10. IT support experience in a distributed/hybrid multi-office environment. IT Service Desk reporting (e.g. ticket analysis, reporting on KPIs such as 'first time fix', trend analysis). Experience of hardware and software refresh initiatives, including provisioning of end-user … devices. Experience with device configuration management tools. Problem Management (including RootCauseAnalysis). What you'll get in return With a salary of up to £35,000 and a generous benefits package, including access to industry-leading training and certifications, a good pension, and free parking More ❯
IT service procedures. - Maintain a high standard of customer service by providing regular updates throughout incident and request management. - Take ownership of issues, conduct rootcauseanalysis, and implement temporary or permanent fixes. Escalate when necessary. - Investigate and resolve a wide range of technology and telephony issues. More ❯
IT service procedures. - Maintain a high standard of customer service by providing regular updates throughout incident and request management. - Take ownership of issues, conduct rootcauseanalysis, and implement temporary or permanent fixes. Escalate when necessary. - Investigate and resolve a wide range of technology and telephony issues. More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Michael Page (UK)
availability using tools such as SolarWinds, PRTG, or other packet-capture/investigatory technology. Diagnose and resolve complex network issues, ensuring minimal downtime. Conduct rootcauseanalysis and implement preventative measures for recurring issues. Security and Compliance Implement and maintain network security measures, including firewalls, VPNs, and More ❯
smooth operation and maintenance of BIM, CDE, CAAT, and PPM tools. Collaborate with technical and operational teams to manage incidents, changes, and upgrades. Conduct rootcauseanalysis for recurring issues and oversee long-term solutions. Act as the primary contact for business stakeholders using these systems. Engage More ❯
performance. Advocate for test automation and help identify opportunities to increase test coverage while educating teams on the importance of automation. Actively participate in rootcauseanalysis (RCA) of defects to identify patterns and improve future quality outcomes. Ensure test environments are well-maintained, and data integrity More ❯
and sub-systems, identifying and utilising the right tools Review technical specifications, providing feedback from a verification perspective Run simulations, hunt bugs and complete rootcauseanalysis of complex issues Track and report verification metrics Craft automated verification flows What we need Significant commercial experience with a … ownership of a design block Analytical thinking, self-sufficiency and team collaboration skills Ability to work effectively across teams to debug issues and find root causes User knowledge of Linux to enable automation of common tasks Knowledge of versioning tools (Git, SVN) What we'd love you to have More ❯
care team. Provide proactive leadership, associate mentoring, and proficient technical execution that drives the business unit to meet or exceed budgeted expectations. Attend Production Analysis Board (PAB) meetings providing engineering status of line and agree resource deployment to Support Shift Technicians in Investigation of losses (Breakdowns, Waste, Speed) to … minimum of 5 years experience as a Manufacturing Engineer/PLC Controls Engineering Technician or similar. Experience in fault finding using ladder logic and rootcauseanalysis within a high-volume manufacturing environment coupled with the ability to interpret and comprehend and troubleshoot Programmable Logic Controllers (PLC More ❯
The successful Quality Auditor/QA/QO will be responsible for ·Maintaining QMS ·Document control ·QMS Continuous improvement ·Internal audits and regulatory compliance ·Rootcauseanalysis The successful candidate will have: ·Industry experience: working in regulated food product environment (ISO/BRC/FDA), familiarity with More ❯
as well as working familiarity with a variety of databases. Experience building and optimizing 'big data' data pipelines, architectures, and data sets. Experience performing rootcauseanalysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement. Strong analytic skills More ❯
Poole, Dorset, South West, United Kingdom Hybrid / WFH Options
Sanderson Recruitment
Dynamics AX and ISV modules, business systems integrations and custom applications. Coordinate suppliers and internal teams to resolve issues requiring third-line support. Conduct rootcauseanalysis, resolve and implement preventive measures to address data, application code and user generated system issues. Obtain, understand, translate and document More ❯
Employment Type: Permanent, Part Time, Work From Home
their subsequent resolution. Routine maintenance of the application and application hosting environments. (This includes out-of-hours releases) Supporting the Problem Management team - providing rootcauseanalysis and service reporting. Management & administration of Application Performance Management and Secure File Transfer Protocol (SFTP) systems. Liaison with 3rd party … Application support providers - overall 3rd Party Service Management responsibility falls under the Service Delivery team (contracts, SLAs). Application Capacity Management, performance analysis and optimisation. Service and Project collaborating with the Business Systems Operations Manager. Recording change requests with the SJP Change Advisory Board. Being part of the daily More ❯
160 Victoria Street, 2nd floor Nova South, London, England
REPLY LTD
Tibco and Boomi. Role As a Software Engineer degree apprentice, you'll learn how to be accountable for the undertaking and completion of the analysis of software engineering business issues for either the entire requirement or subset thereof dependent on complexity and/or scope size You'll be … ll facilitate ongoing support of our software solutions or part thereof, dependent on complexity and technology, e. g. by troubleshooting, reverse engineering and conducting rootcauseanalysis As a Software Engineer degree apprentice, you'll learn how to apply engineering principles to all stages of the software … development process, from requirements, analysis and design, development and data requirements You will typically work as part of a large collaborative team and will have responsibility for significant elements of software solutions Training Teaching will take place at Queen Mary University London (QMUL) which will be the course provider More ❯
and sub-systems, identifying and utilising the right tools Review technical specifications, providing feedback from a verification perspective Run simulations, hunt bugs and complete rootcauseanalysis of complex issues Track and report verification metrics Craft automated verification flows Guide, mentor and coach junior engineers in the … of multiple design blocks Analytical thinking, self-sufficiency and strong team collaboration skills Ability to work effectively across teams to debug issues and find root causes User knowledge of Linux to enable automation of common tasks Knowledge of versioning tools (Git, SVN) Experience with guiding, mentoring or coaching engineers More ❯
Drive the Operations control agenda and provide risk and change management support to the business. Manage control elements related to operations strategic projects. Conduct rootcauseanalysis and follow up on preventive actions/process changes. Proactively drive and guide the direction of operational improvements in line More ❯
junior specialists and team members Collaborate with other departments to align specialist work with broader objectives Evaluate and recommend new technologies and methodologies Conduct rootcauseanalysis for critical issues Lead proof-of-concept initiatives and pilot projects Represent the specialist team in inter-departmental meetings Contribute More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Lloyds Bank plc
junior specialists and team members Collaborate with other departments to align specialist work with broader objectives Evaluate and recommend new technologies and methodologies Conduct rootcauseanalysis for critical issues Lead proof-of-concept initiatives and pilot projects Represent the specialist team in inter-departmental meetings Contribute More ❯
St James, South West London, United Kingdom Hybrid / WFH Options
and communication between internal business customers, Technology Teams, and our application vendors Provide operational and incident support for your assigned applications and modules Perform rootcauseanalysis on production incidents and propose solutions to prevent recurrence Define user stories and acceptance criteria based on business requirements Define … the software development lifecycle Identify ways to streamline processes by recommending items for automation, re-structuring, or elimination Provide business recommendations based on critical analysis Maintain a high-level of accuracy while managing multiple requests with varying complexities and due dates Your Qualifications: 5 years of experience working as More ❯
Engineer, you will repair and maintain critical remote plant and control systems, supporting safe and efficient service delivery. Your duties include planned maintenance, onsite analysis, diagnosis, and resolving complex problems promptly. You will also have the opportunity to improve operational processes through small capital investment projects, using established governance … hours reactive maintenance. Collaborating with mechanical and electrical teams to prioritize and coordinate maintenance tasks. Utilizing technical knowledge to recommend process improvements. Assisting with rootcauseanalysis of plant failures and performance issues. Engaging with standards engineers to ensure compliance with legislation and standards. Managing firmware/ More ❯
and performance in the io platform. Steer requirements for software developments on the io platform. Support the security management process including risk and vulnerability analysis and related documentation associated with interconnected and integrated devices and systems. Interface with the R&D team to bring solutions to new and existing … products including streamlining current processes and idea invention. Troubleshoot and investigate errors and faults, lead rootcauseanalysis and plan remedial actions. Education, Experience, and Demonstrated Skills: Bachelor's degree in Clinical Engineering, Biomedical Engineering, Systems Engineering, or a related engineering field. At least 5 years' experience More ❯