1 to 25 of 58 Support Engineer Jobs in the South West

Systems Support Engineer 35,000 - 55,000 + Benefits Stroud, Gloucestershire Hybrid (office & remote) Are you a hands-on technical expert who thrives on solving complex IT and customer challenges? Join a fast-growing, sustainability-focused technology company as a Systems Support Engineer. You'll play a leading role supporting both internal users and a global customer … base, making a real impact on the business and the planet. Key Responsibilities Provide expert technical support for global customers, troubleshooting installation, licensing, network, and performance issues across Windows environments Act as the go-to person for all internal IT support needs, managing networks, hardware, virtual servers (Hyper-V), and user accounts Use remote tools (TeamViewer, RDP, GoToAssist … to diagnose system-level software issues Set up, configure, and maintain Windows desktops, laptops, and local network infrastructure Resolve software licensing and activation queries (e.g. FlexLM, RLM systems) Document support cases, contribute to knowledge base material, and escalate complex technical challenges Collaborate as a supportive team player in a dynamic, international environment Key Skills & Experience Proven experience in a More ❯

Systems Support Engineer £35,000 - £45,000 + Benefits Stroud, Gloucestershire Hybrid (office & remote) Are you a hands-on technical expert who thrives on solving complex IT and customer challenges? Join a fast-growing, sustainability-focused technology company as a Systems Support Engineer. You'll play a leading role supporting both internal users and a global customer … base, making a real impact on the business and the planet. Key Responsibilities Provide expert technical support for global customers, troubleshooting installation, licensing, network, and performance issues across Windows environments Act as the go-to person for all internal IT support needs, managing networks, hardware, virtual servers (Hyper-V), and user accounts Use remote tools (TeamViewer, RDP, GoToAssist … to diagnose system-level software issues Set up, configure, and maintain Windows desktops, laptops, and local network infrastructure Resolve software licensing and activation queries (e.g. FlexLM, RLM systems) Document support cases, contribute to knowledge base material, and escalate complex technical challenges Collaborate as a supportive team player in a dynamic, international environment Key Skills & Experience Proven experience in a More ❯

IT Support Engineer – Fenchurch Street – 3-month Contract My client is looking for an IT Support Engineer to provide Tech Bar support, delivering an excellent on-site user experience. The successful candidate will offer approachable, face-to-face technical assistance to staff across the business. It’s a friendly, service-driven environment where IT support meets customer care. You’ll assist users with device issues, software troubleshooting, connectivity problems, and account support. Key responsibilities of the IT Support Engineer: Provide 1st and 2nd line technical support to users across the business. Manage and resolve walk-up requests, ensuring timely and effective service. Onboard new starters, ensuring a smooth onboarding experience. Manage … and resolve an excess of IT support tickets in a timely manner. Configure, deploy, and support end-user devices. IT Support Engineer Experience/Technologies: Proficiency with the Microsoft stack, including Office 365 (administration and support). Hands-on experience with Active Directory (user account management and support). Strong understanding of Windows More ❯

IT Support Engineer – Fenchurch Street – 3-month Contract My client is looking for an IT Support Engineer to provide Tech Bar support, delivering an excellent on-site user experience. The successful candidate will offer approachable, face-to-face technical assistance to staff across the business. It’s a friendly, service-driven environment where IT support meets customer care. You’ll assist users with device issues, software troubleshooting, connectivity problems, and account support. Key responsibilities of the IT Support Engineer: Provide 1st and 2nd line technical support to users across the business. Manage and resolve walk-up requests, ensuring timely and effective service. Onboard new starters, ensuring a smooth onboarding experience. Manage … and resolve an excess of IT support tickets in a timely manner. Configure, deploy, and support end-user devices. IT Support Engineer Experience/Technologies: Proficiency with the Microsoft stack, including Office 365 (administration and support). Hands-on experience with Active Directory (user account management and support). Strong understanding of Windows More ❯

Job Title: Field IT Support Engineer - MSP Location: Bridgewater Salary: Up to £35,000 (DOE) Are you an experienced Field IT Support Engineer l ooking for your next challenge? Do you enjoy working directly with clients, troubleshooting IT issues, and providing first-class technical support If you're looking to build your career with a … forward-thinking Managed Service Provider (MSP), this could be the role for you. We are seeking a skilled IT Support Engineer to join our growing team in Bridgewater. This is a field-based IT support position where you will visit a variety of customer sites to provide hands-on technical support. The role combines 2nd line support, desktop support, and network troubleshooting. Key Responsibilities * Provide on-site and remot e IT support (2nd line) for a wide range of clients* Diagnose, troubleshoot, and resolve hardware, software, and network issues* Install, configure, and support desktops, laptops, printers, and peripherals* Support and maintain network infrastructure (routers, switches, firewalls, Wi-Fi)* Assist with Microsoft More ❯

bonuses Cheltenham location – hybrid working model Experience required in Splunk/ELK, Linux, Apache NiFi, Java/Python, Docker/Kubernetes Who Are We? We are recruiting a Senior Support Engineer to work with a multi-national, industry-leading cyber security/defence company in Cheltenham. Our teams are what drive us forward in our mission to make … we are looking for the best talent to join the team. Due to the nature of our client, you must hold active enhanced DV clearance. What will the Senior Support Engineer be doing? In the role, you will ensure critical systems remain operational by performing hands-on maintenance, monitoring availability, and implementing DevOps/SRE best practices. You … will support the development team in resolving issues, mitigating risks, and maintaining accurate documentation of faults and solutions. You will also maintain critical infrastructure and software, and tackle complex challenges to deliver impactful, stable solutions. This role presents a unique opportunity to work on exciting, varied, mission-critical projects at the forefront of the secure sector. We need the More ❯

bonuses Cheltenham location – hybrid working model Experience required in Splunk/ELK, Linux, Apache NiFi, Java/Python, Docker/Kubernetes Who Are We? We are recruiting a Senior Support Engineer to work with a multi-national, industry-leading cyber security/defence company in Cheltenham. Our teams are what drive us forward in our mission to make … we are looking for the best talent to join the team. Due to the nature of our client, you must hold active enhanced DV clearance. What will the Senior Support Engineer be doing? In the role, you will ensure critical systems remain operational by performing hands-on maintenance, monitoring availability, and implementing DevOps/SRE best practices. You … will support the development team in resolving issues, mitigating risks, and maintaining accurate documentation of faults and solutions. You will also maintain critical infrastructure and software, and tackle complex challenges to deliver impactful, stable solutions. This role presents a unique opportunity to work on exciting, varied, mission-critical projects at the forefront of the secure sector. We need the More ❯

Technical Support Engineer Stroud (hybrid working) £35-40k Enthusiastic IT Support Engineer/Analyst with broad & proven support skills (Windows OS, software & network) sought by an established & successful Stroud based IT company. The Systems Support Engineer provides support to both external clients as well as the internal team and offers lots … of autonomy and opportunity to further improve both the systems & support processes. You will have previous experience in a similar, broad role eg IT/Technical Support, Helpdesk or Application Support role, dealing with both software and infrastructure issues. You will have proven diagnostic & problem-solving skills, a methodical approach and a tenacious attitude as well as … of tools & commands such as ping, tracert, nslookup, ipconfig, netstat, arp, telnet. Managing and troubleshooting software licensing systems (e.g., FlexLM, RLM, or similar). Use of remote desktop and support tools (e.g., TeamViewer, RDP, GoToAssist). Set up & managing virtual machines, specifically using Microsoft Hyper-V. Basic hardware troubleshooting (desktops, laptops, peripherals). Any exposure to the following is More ❯

st Line Technical Support Engineer NCC Bristol location on site role 5 days per week Salary & Benefits: £28,321per annum plus 12.5% employer pension, private medical insurance and wider benefits package Closing date: 20 th November we reserve the right to withdraw the advert earlier if required. Introduction: A world-leading engineering company like the NCC needs a … world-leading IT team to keep the cogs turning. This is where you come in as part of our 1st line technical support function! As a 1 st Line Support Engineer, you'll join a bustling IT function in a world-class facility providing technical support for our IT System. Youll be on your toes managing … a variety of challenges to support the business, so youll need a keen expertise in a range of areas to resolve software and hardware faults, helping users make the most of their devices. Our 1 st line engineers are encouraged to take on 2 nd line technical support tasks as much as possible and develop their knowledge and More ❯

Are you an Support Engineer looking for a new challenge? Our key client, Route 101, has asked us to exclusively support them with hiring an a Support Engineer to support on their latest and largest public sector contact centre implementation. Route 101 has been voted a "Great Place To Work" and partners with industry … per annum Location: Bristol 5 days a week (Hybrid after training) No sponsorship provided, SC Clearance eligibility needed. The role: This role will sit in the Support Team focus on troubleshooting incidients, as well as assisting on configuration, implementation and handover of solutions, both 1st and 2nd line. Provide 1st/2nd line support on technologies such as … NICE, Zendesk, Gamma and Amazon connect. Create and update support tickets on ITSM system. Investigate, troubleshoot and resolve issues related to voice, chat and other digital contact centre solutions. Fulfil Configuration requests. What will help you succeed in this role? Experience working within IT Support (Full training on technologies will be provided) Good understanding of IT. Good customer More ❯

Are you an Support Engineer looking for a new challenge? Our key client, Route 101, has asked us to exclusively support them with hiring an a Support Engineer to support on their latest and largest public sector contact centre implementation. Route 101 has been voted a "Great Place To Work" and partners with industry … per annum Location: Bristol 5 days a week (Hybrid after training) No sponsorship provided, SC Clearance eligibility needed. The role: This role will sit in the Support Team focus on troubleshooting incidients, as well as assisting on configuration, implementation and handover of solutions, both 1st and 2nd line. Provide 1st/2nd line support on technologies such as … NICE, Zendesk, Gamma and Amazon connect. Create and update support tickets on ITSM system. Investigate, troubleshoot and resolve issues related to voice, chat and other digital contact centre solutions. Fulfil Configuration requests. What will help you succeed in this role? Experience working within IT Support (Full training on technologies will be provided) Good understanding of IT. Good customer More ❯

Are you an Support Engineer looking for a new challenge? Our key client, Route 101, has asked us to exclusively support them with hiring an a Support Engineer to support on their latest and largest public sector contact centre implementation. Route 101 has been voted a "Great Place To Work" and partners with industry … per annum Location: Bristol 5 days a week (Hybrid after training) No sponsorship provided, SC Clearance eligibility needed. The role: This role will sit in the Support Team focus on troubleshooting incidients, as well as assisting on configuration, implementation and handover of solutions, both 1st and 2nd line. Provide 1st/2nd line support on technologies such as … NICE, Zendesk, Gamma and Amazon connect. Create and update support tickets on ITSM system. Investigate, troubleshoot and resolve issues related to voice, chat and other digital contact centre solutions. Fulfil Configuration requests. What will help you succeed in this role? Experience working within IT Support (Full training on technologies will be provided) Good understanding of IT. Good customer More ❯

Service Desk, Desktop Support Engineer, Remote Reporting to the Service Desk Manager, the 1st Tier Support Engineer (DEsktop Support, Service Desk) will play a key role in providing technical support to clients. The position is primarily focused on Service desk/desktop support and Microsoft application admin. and support. Engagement via Umbrella Company … Only; all taxes & NI deducted at source. General responsibilities: Provide 1st and 2nd line technical support via phone, email, remote app. and deskside. Troubleshoot and resolve hardware, software and network issues. Escalate complex issues to 2/3 tier support or vendor. Maintain accurate records of all customer interactions in the ticketing system. Ensure high levels of customer … you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you. More ❯

Support Engineer – London (Hybrid, 2–3 days office-based) Salary: £35,000 - £45,000 + On call (£10,000 - £12,000) Company: Global Media Technology Provider Join a global tech company shaping how the world's biggest studios and production houses connect and collaborate. This Support Engineer role sits at the heart of their London-based … sites and the company's private global media network Troubleshoot and resolve complex connectivity and platform issues, driving first-time fixes and root-cause analysis Provide responsive, customer-focused support via phone and email, meeting SLAs and ensuring high satisfaction Collaborate with engineering and development teams on escalations, provisioning projects, and continuous improvement initiatives Maintain documentation, knowledge bases, and … configuration standards Participate in the 24/7 on-call rota (with additional pay) and occasional client visits Key Requirements 1–2 years' experience in a technical support or network engineering role Solid grasp of networking fundamentals (TCP/IP, VLANs, routing protocols like BGP/OSPF/ISIS, MPLS) Hands-on experience with enterprise networking equipment — Fortinet, Cisco More ❯

AV Support Engineer £38,000 - £42,000 + Overtime + Bonus + Excellent Company Benefits Home Based: Travelling to Clients Are you an AV Support Engineer with programming experience looking to progress your career within an industry leading company whilst becoming the go to technical expert? On offer is a fantastic opportunity to join a company … that is renowned in the AV industry, where you will become the go technical expert for audio visual support alongside the opportunity to progress your career in the long term. This is a unique chance to work for a well-established company that work with blue chip clients nationwide. As a result of continued year on year growth, this … to join their highly skilled team to meet their growing demands. In this Monday to Friday days-based role, you will be the face of the company providing expert support to clients nationwide and ensuring systems are commissioned and programmed to the highest standard. This position would suit an engineer with AV support experience looking to join More ❯

IT Support Engineer - MSP £26000-£30000 Stonehouse - Office based - 37.5 hour week 26 days holiday + BH The Role Do you have a strong background in IT and telecoms support, with a talent for solving technical issues quickly and effectively? Are you confident working with cloud-based systems and delivering excellent service in a B2B environment? If … so, we have an exciting opportunity for you. Were looking for a dedicated Technical Support Engineer to join our collaborative and friendly Support team. This is a varied and rewarding role where you will provide first-class support to customers using our wide range of products and services. You will be part of a busy support … role where you'll make a real impact on customer experience, we'd love to hear from you Key Responsibilities: Being a team player in a driven fast paced Support team. Liaising with our customers, partners, and suppliers via incoming phone calls, emails or through our ticketing system. Supporting customers with their software and hardware applications. Fault analysis, resolution More ❯

JOB TITLE: Deputy Shift Leader Service Desk Support Engineer LOCATION: Swindon SALARY: £30,000 to £32,500 per annum. WAY OF WORKING: Hybrid THE BUSINESS: Our client is a leading UK managed IT services provider delivering secure, high-performance infrastructure, cloud, and support solutions for highly regulated sectors. This position operates on a 24/7 rotating … shift schedule, covering nights, weekends, and public holidays. Success in the role requires flexibility, commitment, and a positive, can-do attitude toward changing hours. THE DEPUTY SHIFT LEADER SUPPORT ENGINEER OPPORTUNITY: We’re seeking a proactive Deputy Shift Leader Service Desk Engineer to help manage our 24/7 support desk. You’ll lead the team … during shifts, resolve technical issues efficiently, and ensure excellent customer service - ideal for a skilled engineer ready to step into a leadership role. RESPONSIBILITIES Support the Shift Leader in managing daily service desk operations and deputise when required. Lead and guide the team to resolve incidents efficiently and meet SLAs. Act as the escalation point for complex technical More ❯

3rd Line Support Engineer Location: Bristol - Hybrid/Onsite Salary: Up to £45,000 We're looking for an experienced 3rd Line Support Engineer to join a growing IT team and play a pivotal role in supporting, maintaining, and securing business-critical systems. Acting as an escalation point for 1st and 2nd line support, this … Delivering IT projects from planning through to successful completion Maintaining clear documentation and contributing to internal knowledge sharing What we're looking for Proven 3rd line/senior technical support experience Strong skills across Windows Server, Active Directory/Entra ID, Exchange/Office 365 Hands-on knowledge of Azure and/or AWS cloud platforms Experience with VMware More ❯

DV-Cleared Application Support Engineer Contract - £500-£600 a day Cheltenham - On-Site Hays Technology is recruiting an Application Support Engineer for a secure, on-site contract role in Cheltenham. This position is outside IR35 and requires active DV clearance. Rate: £500-£600/day Location: Cheltenham (5 days/week on-site) Duration: Contract Clearance … Must hold live DV clearance Role Overview Join a specialist team maintaining a cross-domain managed service using modern Application Support practices. You'll support deployments, monitor performance, and troubleshoot issues across a diverse tech stack. Responsibilities Build and deploy code using Java, Maven, NPM, Terraform, and Ansible Manage CI pipelines and automated testing (Cypress) Monitor services with … InfluxDB and Grafana Provide 2nd/3rd line support and incident response Perform OS patching, database housekeeping, and data centre ops Required Skills Experience in managed service environments Strong Java or similar development background Git version control Strong problem-solving and communication skills Desirable Skills Microservices, AMQP, S3, Oracle, Terraform/Ansible Please note: All offers are subject to More ❯

1st Line Onsite IT Support Engineer £26K-£30K DOE Bridgwater | Onsite An 1st Line onsite IT Support Engineer with good working knowledge of Office 365 administration, Azure and networking knowledge is required by a leading MSP at their end client in Bridgwater - onsite 5 days a week As a business, they have a global reach, with … their core clients being in pharmaceutical, healthcare and finance industries. Here you'll be playing a crucial role in a close-knit team of IT professionals providing onsite technical support and getting involved in a number of projects around cloud-based infrastructure and automation. Key Skills required: Windows 11/10 OS support and administration, Windows Server Office … administration e.g. SharePoint, OneDrive Exchange/Exchange Online experience Azure AD Group Policy (DNS/DHCP) Good understand of network protocols and technical support (TCP/IP, DHCP, DNS, VPNs) In return, you will gain exposure to high quality IT Infrastructures, supported by colleagues who are passionate about the delivery of progressive cutting-edge IT solutions, with additional training More ❯

DV-Cleared Application Support Engineer - Contract (Outside IR35) The Role We are seeking a DV-cleared Application Support Engineer to join our client's on-site team in the Cheltenham area. You will help maintain and support a managed cross-domain service, leveraging a broad range of technologies. The role focuses on site reliability engineering … and appliances. Monitoring & Verification Track service performance and availability using Influx and Grafana. Configure alerts to detect issues before they escalate. Analyse logs and investigate anomalies in system behaviour. Support & Troubleshooting Provide 2nd/3rd line support, resolving issues and answering business queries. Manage incidents, escalate problems, and conduct root cause analysis. Implement proactive changes to improve service … stability. Maintenance Automate tasks to reduce manual workload. Conduct OS health checks, patching, and database housekeeping. Support multi-site data centre operations. Key Skills Experience in a managed service environment with strong service delivery focus. Hands-on with Infrastructure as Code (Terraform, Ansible). Application development experience (Java or similar). Strong problem-solving and analytical skills with sound More ❯

JOB TITLE: Shift Leader Service Desk Support Engineer LOCATION: Swindon SALARY: £32,500 to £35,000 per annum. WAY OF WORKING: Hybrid THE BUSINESS: Our client is a leading UK managed IT services provider delivering secure, high-performance infrastructure, cloud, and support solutions for highly regulated sectors. This position operates on a 24/7 rotating shift … schedule, covering nights, weekends, and public holidays. Success in the role requires flexibility, commitment, and a positive, can-do attitude toward changing hours. THE SHIFT LEADER SUPPORT ENGINEER OPPORTUNITY: We’re looking for a hands-on Service Desk Shift Leader to manage a 24/7 support team, ensuring fast, effective resolution of IT issues. You’ll … lead by example, providing technical guidance, maintaining high service standards, and keeping systems running smoothly in a dynamic environment. RESPONSIBILITIES Lead and support a team of service desk technicians, ensuring incidents are logged, prioritised, and resolved within SLAs. Act as the escalation point for complex or high-priority issues, providing hands-on technical guidance and mentoring. Maintain high service More ❯

2nd Line Technical/Field Support Engineer - M365, Sophos - Cornwall - £30,000 - £38,000 Are you ready to step into a role that is massively backed by training and development? Do you want to be part of an established, growing MSP that will invest in your future? Are you someone who thrives in a fast-paced, client-facing … support environment? * To apply - You MUST have experience working for a UK IT Infrastructure Support Provider/MSP - this is ESSENTIAL experience required - You MUST also live in Cornwall or be prepared to relocate there.* Our client is hiring multiple 2nd Line Technical Engineers to join their expanding service team. This is a hands-on technical role with … frequent client-site visits, where you'll support a wide range of customers across the Microsoft ecosystem. This is a real opportunity for you to step up, sharpen your skills, and further build a strong career path in IT. What you'll be doing: Delivering 2nd Line support via phone, remote tools and onsite visits Supporting Microsoft More ❯

DV-Cleared Application Support Engineer - Contract (Outside IR35) The Role We are seeking a DV-cleared Application Support Engineer to join our client's on-site team in the Cheltenham area. You will help maintain and support a managed cross-domain service, leveraging a broad range of technologies click apply for full job details More ❯

DV-Cleared Application Support Engineer Contract - £500-£600 a day Cheltenham - On-Site Hays Technology is recruiting an Application Support Engineer for a secure, on-site contract role in Cheltenham. This position is outside IR35 and requires active DV clearance. Rate: £500-£600/day Location: Cheltenham (5 days/week on-site) Duration: Contract Clearance More ❯