Support Engineer Jobs in the South West

1 to 25 of 62 Support Engineer Jobs in the South West

Application Support Engineer

Poole, Dorset, United Kingdom
Hybrid / WFH Options
Rubicon Recruitment
Support Engineer, Poole, £35,000 As a Support Engineer within this leading SaaS provider, you will play a vital role in investigating and resolving issues whilst managing application systems. Working closely with the wider support team, this role is an exciting opportunity to join a growing organisation trusted by customers throughout the UK with a … tens of millions in transaction values annually. With over 90 members of the team, they still operate with an entrepreneurial spirit with a fun and relaxed team culture. The Support Engineer will benefit from 25 days holiday (+ bank holidays), hybrid working, a company funded health plan, free parking, regular team building events, career development and auto-enrolment … in the pension scheme. Support Engineer Responsibilities Investigating and troubleshooting reported issues. Resolving technical issues and managing service desk tickets. Handling inbound telephone calls and emails. Escalating issues and risks. Out of hours support on a rotating basis. Support Engineer Skills & Experience Required Service desk experience in an ITIL-based environment. Application support experience More ❯
Employment Type: Permanent
Salary: £30000 - £35000/annum
Posted:

Support Engineer

Bristol, Avon, South West, United Kingdom
Hybrid / WFH Options
Anson Mccade
Support Engineer £50,000 - 60,000 GBP Hybrid WORKING Location: Bristol, South West - United Kingdom Type: Permanent Role: Support Engineer Salary: £50,000 - £60,000 DOE Additional Package: 10% Bonus, Extensive Benefits Package Location: Bristol (Hybrid) - SC Clearance Required to Start Are you a confident and experienced Support Engineer looking to work on technically … complex and highly specialised engineering systems? This is your chance to join a collaborative team focused on delivering critical support across advanced maritime defence platforms - without being tied to a shipyard or base. This opportunity is ideal for a Support Engineer who enjoys providing authoritative input on mechanical and structural systems. Working as part of a close … defence platforms Provide authoritative advice and resolution to live technical issues and queries Interface with internal teams and stakeholders to drive engineering outcomes Participate in platform reviews and technical support meetings Contribute to functional areas such as Design Change, Safety, and Continuous Improvement What you'll bring: Experience as a Support Engineer within a complex, highly regulated More ❯
Employment Type: Permanent, Work From Home
Posted:

IT Support Engineer

Bristol, Avon, England, United Kingdom
Heat Recruitment
IT Support Engineer/Windows/Network/M365/Bristol Role: IT Support Engineer Location: Bristol Salary: £28,000 - £35,000 I am working with a leading Managed Service Provider for IT Solutions based in Bristol, due to growth they are looking to hire an IT Support Engineer on a permanent basis. IT … Support Engineer Specification: Good experience with M365 and Azure MSP Experience (Desirable) Active UK Driving License Experience with Networking Any experience in Cyber Security (Desirable) If you are an IT Support Engineer and would like to learn more then please send me your CV and I will call you to discuss in the strictest confidence. IT … Support Engineer/Windows/Azure/M365/Bristol More ❯
Employment Type: Full-Time
Salary: £28,000 - £35,000 per annum
Posted:

IT Support Engineer

Cheltenham, Gloucestershire, South West, United Kingdom
CV Screen Ltd
IT Support Engineer Cheltenham | Circa £30,000 + Excellent Benefits Are you an IT Support professional looking for your next challenge? We are recruiting for an IT Support Engineer to join a global technology business based in Cheltenham , offering a salary in the region of £30,000 plus excellent benefits . You'll be joining … company that delivers enterprise-level solutions for document and output management to major organisations worldwide. It's a fantastic opportunity to join a forward-thinking business in a technical support position with excellent training and progression prospects. Duties & Responsibilities Provide technical support to enterprise clients via phone, email, and web-based tools. Diagnose and troubleshoot issues related to … software installations and configurations. Record, manage and track incidents using an internal support system. Collaborate with senior support engineers and developers to resolve complex issues. Attend regular team meetings to review ongoing support cases and share knowledge. What Experience is Required A minimum of 2 years' experience in a technical support or helpdesk role, or More ❯
Employment Type: Permanent
Salary: £30,000
Posted:

Support Engineer

Bristol, Avon, South West, United Kingdom
Anson Mccade
Support Engineer £61500 GBP Onsite WORKING Location: Bristol, South West - United Kingdom Type: Permanent Support Engineer Location - Bristol Salary - Up to £61,500 Clearance - All candidates must be SC Clearable The Opportunity: An exciting opportunity has arisen for a Support Engineer to join a growing team delivering technical support and authoritative engineering advice … safety, operation, and maintenance of platform equipment Respond to queries from the customer's Design Authority and industry partners in accordance with established governance Lead or participate in customer support meetings and report updates internally to relevant programme stakeholders Integrate effectively between the customer and wider engineering teams (including shipyards, naval bases, and other delivery locations) Provide input across … areas such as Safety, Design Change, Training, and Learning from Experience (LfE) Essential Experience: Experience supporting nuclear submarines or in a technical support engineering role Strong ability to clearly communicate complex technical matters to diverse stakeholders Proficient in MS Office (Word, Excel, PowerPoint, Visio) What's on Offer: Up to £61,500 salary depending on experience Competitive pension scheme More ❯
Employment Type: Permanent
Posted:

CAFM Senior Support Engineer

Plymouth, Devon, United Kingdom
Hybrid / WFH Options
Babcock Mission Critical Services España SA
Move to Skip to Content Link Select how often (in days) to receive an alert: Location: Devonport, Plymouth, GB, PL1 4SG Onsite or Hybrid: Hybrid Job Title: CAFM Senior Support Engineer Role Type: Full time/Permanent Role ID: SF65463 At Babcock we're working to create a safe and secure world, together, and if you join us … you can play your part as a CAFM Senior Support Engineer at our Devonport Royal Dockyard site. The role As aCAFM Senior Support Engineer, you'll have a role that's out of the ordinary. Play a pivotal role in transforming Babcock's Maintenance operations, contributing to the delivery of the Asset Analytics modernisation programme and … infrastructure. Day-to-day, you'll manage and optimise the Computerised Maintenance Management System (CAFM), delivering new projects, continuous improvements, and tailored training to enhance asset maintenance performance and support business objectives across Babcock Devonport. Manage the CAFM across all Babcock Devonport departments. Lead CAFM projects, analysing requirements and recommending cost-effective implementation solutions. Design, manage, and deliver training More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Support Engineer {Management Software}

Poole, Dorset, South West, United Kingdom
Ernest Gordon Recruitment
IT Support Engineer {Management Software} Poole - Hybrid £25,000 - £30,000 + Bonus + Internal Training + Progression + Hybrid Are you an IT Support Engineer looking for the opportunity to progress your career in an extremely ambitious, forward thinking company that provide specialist Software to prestigious organisations such as the NHS? You will receive specialist … in a rapidly growing industry, for a market leading company that will push you to unlock you full potential and develop you in all aspects if IT, from technical support to software development and project implementation? On offer is a great opportunity for a Junior IT Support Engineer to work in an experienced team in a company … that have over 25 years' experience in delivering document management and workflow solutions. In the role, the successful IT Support will have a varied role from providing technical support to customer to presales support. This role would suit a Junior IT Support Engineer looking for a varied, client facing role where you can work on a More ❯
Employment Type: Permanent
Salary: £30,000
Posted:

Senior Technical Support Engineer - Hands on Lab Equipment - Devon

Devon, United Kingdom
Curo Services
Subject - Senior Technical Support Engineer - Hands on Lab Equipment - Devon Job Title: Senior Technical Support Engineer Benefits: Pension, Life Insurance, Health Care, Dental, Gym, Birthday Benefits, 25 days' annual leave, Fitness Classes, & Progression Location: The role will be primarily working onsite at the Paignton office with occasional requirement to visit customer facilities, worldwide. You must have … there are occasional problems experienced by the users - component failures, software bugs, documentation issues or the customer may simply need guidance and/or advice. The Candidate: As a Support Engineer, you will leverage your technical expertise as an integral part of the company's mission, to deliver exceptional technical support to their international household name and … industry leading clientele. Working closely with a friendly and close-knit team, you will report to the Support Services Manager for Technology products. The Role: Your responsibilities will include diagnosing and resolving issues related to advanced, test and simulation systems, troubleshooting component failures, addressing software bugs, resolving documentation issues, and providing guidance to customers. Effective communication of technical information More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Support Engineer

Stratford-upon-Avon, Warwickshire, England, United Kingdom
Oscar Technology
2nd Line Support Engineer | Stratford-Upon-Avon | £30,000 Oscar Technology has partnered with a leading MSP near Stratford-Upon-Avon to recruit for a skilled 2nd Line Support Engineer to join their team. Job Description As a 2nd Line Support Engineer, you will play a crucial role in the company's effective delivery … and ensure the smooth operation of company and customer systems. Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 2nd line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti-virus software. Confirm factors such as … perk's platform, featuring discounts on fitness memberships, dining, shopping, and more. Health reimbursement plan. Electric vehicle leasing program. Complimentary parking. Numerous training and professional development opportunities. 2nd Line Support Engineer | Stratford-Upon-Avon | £30,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do More ❯
Employment Type: Full-Time
Salary: £25,000 - £30,000 per annum
Posted:

3rd Line Support Engineer

Stratford-Upon-Avon, Warwickshire, West Midlands, United Kingdom
Oscar Associates (UK) Limited
3rd Line Support Engineer | Stratford-Upon-Avon | £40,000-£45,000 Oscar Technology has partnered with a leading MSP near Stratford-Upon-Avon to recruit for a skilled 3rd Line Support Engineer to join their team. Job Description As a 3rd Line Support Engineer, you will play a crucial role in the company's … and ensure the smooth operation of company and customer systems. Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 3rd line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti-virus software. Confirm factors such as … perk's platform, featuring discounts on fitness memberships, dining, shopping, and more. Health reimbursement plan. Electric vehicle leasing program. Complimentary parking. Numerous training and professional development opportunities. 3rd Line Support Engineer | Stratford-Upon-Avon | £40,000/£45,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about More ❯
Employment Type: Permanent
Salary: £45,000
Posted:

Senior Technical Support Engineer

Gloucester, Gloucestershire, South West, United Kingdom
Hybrid / WFH Options
Forward Role
Senior Technical Support Engineer Salary: £55000 - £65000 + Excellent Benefits Location: Cheltenham, Gloucester – Hybrid Clearance Required: You are required to hold an eDV level security clearance Are you an experienced Support Engineer ready to step into a senior role within a high-impact, mission-critical environment? We're working with a global leader in Cyber & Intelligence … who are actively seeking a Senior Support Engineer to join their dynamic and fast-paced operations team. This is a unique opportunity to work on secure platforms used by high-profile government and defence clients, where your technical expertise will truly make a difference. Role Overview As a Senior Support Engineer, you'll play a pivotal … infrastructure. From proactive system monitoring to incident resolution and collaboration with engineering teams, you'll ensure the seamless performance and security of essential systems. Key Responsibilities Provide advanced technical support for complex, live systems Monitor critical infrastructure to ensure optimal uptime and reliability Troubleshoot issues across Linux servers, applications, and cloud environments Work closely with development teams to resolve More ❯
Employment Type: Permanent
Salary: £65,000
Posted:

3rd line Support Engineer

Poole, Dorset, South West, United Kingdom
Dupen Recruitment Services
IT Support Engineer 1st 3rd line IT Systems Engineer/Infrastructure Engineer/Client Support. This well-established IT solutions and support firm (MSP) seeks an experienced Microsoft systems engineer to join their busy support team. IT Support/Systems Engineer The Company: The company has been established for many years … experienced. Theres lots of interesting work with a broad spectrum of clients across the Bournemouth area (typically SMEs 1-250 users). The company has a full range of support and maintenance offerings, together with Cloud systems, Cyber Security, and new network installation capabilities. Location: To begin with, the role will be office based, as you get up to … but going forward there is the option to work in a hybrid or remote fashion (but due to SLAs candidates should live in the local area please). IT Support/Systems Engineer the Role: This exciting role covers a blend of internal (remote) and external (on-site support/client visit) duties, with a 75/ More ❯
Employment Type: Permanent
Salary: £35,000
Posted:

Customer Support Engineer

Bournemouth, Dorset, England, United Kingdom
On Target Recruitment
The Company: A market leading diagnostics company. Global business A progressive, high-tech healthcare business. Invest in their staff. Offer career progression opportunities. The Role of the Customer Support Engineer Engineering and customer support role, working in a team of 4, covering 7 hospital sites across Hampshire and Dorset Attending to breakdowns, repair and PPM. Key activities … and preventative maintenance across the sites’ portfolio. Will also be providing customer training on the equipment Covering the IVD portfolio Full Product and training provided Benefits of the Customer Support Engineer £52,170 basic salary with some flex potentially depending on experience Bonus 12% of Salary Car or £7200 allowance Group Income Protection Employee Assistance Programme Pension Life … Assurance, Benefit Funding The Ideal Person for the Customer Support Engineer Must have an engineering qualification, Bsc or HND of equivalent Ideally you will have clinical pathology diagnostics experience Will look at other complex medical equipment such as MRI systems An ambitious and motivated, qualified field service professional You have good electro-mechanical systems knowledge, however our client More ❯
Employment Type: Full-Time
Salary: £52,170 per annum
Posted:

IT Support Engineer

South West London, London, England, United Kingdom
Love Success Recruitment
IT Support Engineer - Onsite | 5-Week Contract | £170-£180/day + Holiday Pay Location: St James's, London SW1Y Duration: July 21 - August 26 (ASAP Start) Schedule: 5 days per week, office-based A leading organisation is seeking an experienced IT Support Engineer for a 5-week onsite contract. The role combines day-to-day … high-level VIP support. The ideal candidate will be confident working in a fast-paced, professional environment, supporting senior executives and maintaining critical IT systems. Key Responsibilities: Service Desk Support: Manage incidents and service requests from creation to resolution Prioritise, assign, and escalate tickets in line with SLAs Collaborate with 1st Line and backend support teams for troubleshooting … Communicate clear, user-friendly updates to end-users Accurately log all calls and issues in the service management system Use knowledge bases to support a wide range of applications and services VIP and Desk-Side Support: Provide onsite and remote support to executives and senior stakeholders Support approx. 50 users at the London head office Assist More ❯
Employment Type: Contractor
Rate: £170 - £180 per day
Posted:

IT Support Engineer

Cornwall, United Kingdom
Hunter Selection
IT Support Engineer - Up to 32,000 I am currently seeking a IT Support Engineer to be based fully on-site in the cornwall area. The right IT Support Engineer will be part of the IT team in a school and will have skills in general IT support while also having excellent networking … Pension 20 days leave + bank holiday An extra day off after prolonged service Shirter days on Friday Key Responsibilities: ServiceDesk Management Cloud migration & Development Networking VLan management Technical Support Documntation Training Sessions Project Work VoiP Telephony Systems CCTV Systems Cabling & Switches Hardware & Software Mobile management PrintersManage network security Skills & Experience: Experience in a school environment Net work infrastructure More ❯
Employment Type: Permanent
Salary: GBP 27,000 - 32,000 Annual
Posted:

Infrastructure Support Engineer

Bristol, Avon, England, United Kingdom
Hybrid / WFH Options
SR2
Infrastructure Support Engineer | Azure | O365 | Networking | Cloud-First 3rd Line Escalation | ERP Support | BAU Excellence | Team Culture | Bristol-BasedSR2 is working with a long-term client undergoing a strategic transformation towards a cloud-first model. We're hiring an Infrastructure Support Engineer to serve as a technical escalation point, working closely with two junior engineers … to ensure smooth day-to-day operations across IT infrastructure and enterprise systems.This is a hands-on support role — perfect for someone who enjoys solving problems, mentoring others, and being the calm in the chaos. Culture fit is everything here: they’re after a team player who can support, guide, and collaborate.Key Responsibilities: Act as the 3rd line … escalation point across networking, Azure, O365, and infrastructure issues Collaborate with junior permanent engineers Support BAU activities across cloud infrastructure and on-prem networking systems Troubleshoot and maintain enterprise tooling, with potential exposure to NetSuite ERP Assist in the transition toward a modern, cloud-first operating model Identify and resolve issues proactively across the IT stack — endpoint, access, network More ❯
Employment Type: Contractor
Rate: Salary negotiable
Posted:

1st line support engineer, IT Support, Service Desk, Hybrid

Bristol, Avon, England, United Kingdom
Hybrid / WFH Options
Sanderson
1st line support engineer, IT Support, Service DeskPermBristolHybrid£25-29k Our client, a leading and expanding IT MSP located in the Bristol area, and a Microsoft cloud service provider, is looking to hire a 1st line support engineer The successful candidate will offer outsourced, 1st line IT support (Service desk), security, hybrid cloud … as well as modern workspace. Responsibilities: 1st line tech support via phone, email, remote and deskside. Strong customer service experience Troubleshoot & resolve hardware, software and network issues to provide resolutions. Escalate complex issues to the 2/3 tier support or to the relevant supplier. Maintain records of customer interactions in the ticketing system. Ensuring high levels of … customer satisfaction through timely & effective problem resolution. Skills and experience required (not all essential): Office 365 Intune Windows Active directory Previous experience in an IT support/Service Desk/1st line support role Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we More ❯
Employment Type: Full-Time
Salary: £25,000 - £29,000 per annum
Posted:

IT Support Engineer

HA1, Marlborough, Greater London, United Kingdom
Qualserv Consulting Limited
IT Support Engineer Based in Wembley, London Contract Tenure: 3 months, extendable Hourly rate of £26 PH, 36 hours per week. Inside IR35 (VIA Umbrella) At least one year's experience of working in an IT specific role, ideally in a managed services environment using Microsoft IT Services: MS Active Directory, Azure, Exchange and Intune. Experience of working … of high availability services. Ability to work with a diverse range of customers with widely varying requirements and priorities. Must have a Drivers' Licence and a car Keywords: IT support, Support Engineer, 1st line, 2nd line, AD, MS Active Directory, Azure, Exchange, Intune. More ❯
Employment Type: Contract, Temporary
Salary: £25 - £26/hour
Posted:

IT Support Engineer - Met Office - EO

Exeter, Devon, United Kingdom
Hybrid / WFH Options
Manchester Digital
We're looking for an exceptional IT Support Engineer to help us make a difference to our planet. As our IT Support Engineer the job may be suitable for hybrid working, which is where an employee works part of the week in the office and part of the week from home.This is a voluntary, non-contractual … which processes are optimised. Autonomyin provision ofsupportand working under routine direction with limited discretion. We operate an on-call roster in Technology to provide 24/7/365 support to respond to operational service requirements. This post may be part of an on-call roster and the postholder would be required to participate in an on-call roster … where in operation. This ITSupport Engineer role is aligned to End User Computing Engineer - Government Digital and Data Profession Capability Framework (ddat-capability-framework.service.gov.uk) Person specification Essential Criteria, skills and experience: 1. Expert by nature - An understanding of supporting hardware, software, and operating systems in a modern Enterprise environment, with examples of your experience in at least four More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Support Engineer

Plymouth, Devon, England, United Kingdom
Global Technology Solutions Ltd
IT Support Engineer (Level 2 – Deskside Support) Plymouth £140 per day (inside IR35 - Umbrella only) Contract Dates: 4 th ,5 th , 7 th August, 11 th – 22 nd August, 26 th August Overview: We’re looking for a proactive and friendly Level 2 Deskside Support Engineer to provide on-site IT support during a … short-term cover period. You’ll be the go-to face for users needing assistance, so confidence, approachability, and initiative are key. Key Responsibilities: Provide deskside Level 2 support for users across hardware, software, and peripheral issues Floor-walk to check in with users and proactively resolve IT concerns Act as the first point of contact for any on … site IT-related issues Log, update, and resolve tickets in a timely manner Support Microsoft 365 and other standard office applications Prepare, deploy, and maintain user equipment (e.g. laptops, docking stations) Liaise with the wider IT team for escalations or follow-up tasks Requirements: Proven experience in a Level 2 support or deskside engineer role Good knowledge More ❯
Employment Type: Contractor
Rate: £140 per day
Posted:

Principal Engineer - Support Engineering (Technical Support & Authoritative Advice)

Filton, South Gloucestershire, England
BAE Systems
Job Title: Principal Engineer - Support Engineering (Technical Support & Authoritative Advice) Location: Filton - We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: Negotiable dependant on experience What you’ll be doing: Providing specialist knowledge in responding to engineering queries, relating to the design, safety … operation of the equipment and systems installed on Dreadnought Class submarines Liaising and building relationships with MoD, Naval personnel and third-party Submarine Enterprise partners To technically review proposed support documentation to achieve final acceptance before publication Working independently as a member of the Support Engineering Team. To attend and provide support to various Stakeholder meetings Manage … Technical Queries to enable Support Engineering to capture, respond to and report progress The review and upkeep of various MoD sponsored publications including Books of Reference, Defence Standards and Joint Service Publications Your skills and experiences: Essential: HNC or equivalent in Mechanical/Electrical engineering or solid practical experience in a submarine environment Competent user of Microsoft software packages More ❯
Employment Type: Permanent
Posted:

OT/IT Support Engineer

Bristol, Avon, England, United Kingdom
Chapman Tate Associates
Job Title: OT/IT Support Engineer Duration: 12+ Month Contract Location: Bristol/Bath Day Rate: Competitive - Outside IR35 Overview: Chapman Tate is seeking a Shopfloor OT/IT Support Engineer to join a growing team supporting manufacturing-critical applications and infrastructure in a highly complex and demanding production environment. This long-term contract role … will see you providing support for operational technology (OT), IT systems, and production line equipment within a high-availability shopfloor setting. The role is 100% onsite in Bristol, offered outside IR35, and will start from 1st September 2025. Key Responsibilities: Provide day-to-day monitoring and resolution of incidents, with a preference for experience using ServiceNow. Work closely with … and tracking progress on issue resolution and service improvements. Share knowledge within the team and contribute to process improvement initiatives. Key Skills & Experience: Strong background in IT/OT support, ideally within manufacturing environments. Knowledge of Manufacturing Shop Floor systems, including line-side IT devices such as: Barcode scanners & printers Smart devices Touch screens and monitors MRTs and other More ❯
Employment Type: Contractor
Rate: Salary negotiable
Posted:

Maintenance Excellence Support Engineer

Bridgwater, Somerset, South West, United Kingdom
Refresco Drinks UK Limited
impact in a fast-moving, flavour-filled world? At Refresco, were on a mission to raise the bar in performance, reliability, and innovation. Were looking for a Maintenance Excellence Support Engineer to help drive our Bridgwater site to new heights and keep our production lines fizzing with energy and efficiency. Maintenance Excellence Support Engineer Bridgwater, Somerset … activities pass, financial services, will writing services etc. Unlimited online GP appointments with Unum for you and your family About the Role In this pivotal role, youll lead and support engineering and maintenance teams to ensure our equipment runs at peak performance. Youll champion our Maintenance Excellence (ME) journey, embedding world-class practices that drive reliability, efficiency, and compliance … to care for equipment and stabilise performance. Drive Focused Improvement (FI) to eliminate downtime and improve asset utilisation. Optimise Professional Maintenance (PM) to enhance equipment life and reduce costs. Support smarter start-ups through Early Equipment Management (EEM). Upskill teams with targeted Training & Education, including SPLs and standard work processes. Ensure site compliance with Health & Safety, Environmental, and More ❯
Employment Type: Permanent
Posted:

Technical Support Engineer - Networking

Redruth, Cornwall, South West, United Kingdom
Connexa
The client is a leading global provider of Satellite Communications and IT Support services to the Government, Maritime, and Defence sectors. With a 55-year track record of technical excellence and a strong international presence, they deliver mission-critical communications solutions across a diverse range of sectors. As part of their ongoing growth, they are now seeking a NOC … Technical Support Engineer to join their team in Redruth, Cornwall. Main Purpose of the Role: Provide first and second-line technical support for satellite communications services via the Network Operations Centre (NOC). Monitor, diagnose, and resolve technical faults across satellite networks and associated systems. Ensure customers receive prompt, professional, and effective technical support. Key Responsibilities: Monitor … satellite and terrestrial network systems to identify and address service issues. Provide real-time support for end users, field engineers, and internal teams. Carry out fault diagnosis and troubleshooting of hardware, software, and network issues. Escalate complex faults to senior engineers or third-party suppliers where required. Maintain accurate and detailed records of incidents, service requests, and resolutions. Assist More ❯
Employment Type: Permanent
Salary: £30,000
Posted:

Technical Support Engineer (NOC)

Redruth, Cornwall, United Kingdom
ISR RECRUITMENT LIMITED
Technical Support Engineer (NOC) Redruth, Cornwall Candidates must be eligible for SC Clearance Up to c£32,000 per year (+ £3.5K Shift-Allowance) The Opportunity: My client are a communications company and they are currently looking for a Technical Support Engineer to work within their Network Operations team. This role is a shift based role … on a 4 on 4 off shift rota basis so you must be willing to work shifts. In this role you, will provide first class Customer Service and Technical Support covering both network infrastructure and customer facing equipment as well as covering IT, Networks, Firewalls, Satellite antenna systems and web traffic filtering rules. You will also monitor, operate and … maintain the internal systems and databases within the Global Customer Support Centre, ensuring proactive management of process and procedures for the benefit of other team members and their customers. Skills and Experience: Practical experience of IP networking (CCNA/JNCIA etc.) is highly desirable In-depth technical knowledge of at least some of the following customer equipment or management More ❯
Employment Type: Permanent
Salary: £30000 - £35000/annum (plus excellent company benefits)
Posted:
Support Engineer
the South West
10th Percentile
£26,850
25th Percentile
£30,000
Median
£32,000
75th Percentile
£39,313
90th Percentile
£45,000