Support Engineer Jobs in the South West

26 to 50 of 141 Support Engineer Jobs in the South West

Desktop Support Engineer

Yeovil, England, United Kingdom
Old Mill
Join Our Team! We're looking for a Desktop Support Engineer to join our friendly Yeovil-based IT team and play a key role in keeping Old Mill running smoothly. If you enjoy problem-solving, delivering great customer service, and helping people make the most of their tech, this could be the perfect fit. This is a fully … office-based role, so you'll be right at the heart of the action, working closely with colleagues across the business to resolve technical issues, manage hardware, and support our Microsoft 365 environment. You'll also contribute to projects, improve processes and help shape how we use technology to collaborate, communicate and grow. What You'll Do: As a … key part of our friendly Yeovil-based IT team, you'll be the first point of contact for internal colleagues needing technical support, helping to resolve issues efficiently and professionally. You'll provide day-to-day support for desktops, laptops, mobile devices and a range of specialist financial applications, keeping our people connected and our systems running smoothly. More ❯
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Specialist IT Support Engineer

Bath, England, United Kingdom
gRafiKs
Specialist IT Support Engineer Department : Digital, Data & Technology Group Salary : Starting from £30,505, rising to £36,924 Closing date : Sunday 05 January 2025 Are you a skilled IT Professional with a background in IT support and service delivery? We have an exciting opportunity to join our team focused on the support of specialist and advanced … of Senior Service Analysts supporting the administrative, learning, teaching, and research activities of the University. You will be actively involved in the day-to-day delivery of specialist IT support to the University, acting as the point of escalation for incidents, requests, and changes, and will provide technical expertise in your area. A typical day may see you helping … new challenges and opportunities to gain experience. This team supports novel scenarios and bespoke solutions that are unique to the University environment. You will also assist in developing our support services, whilst maintaining positive relationships with both the customer-base and staff within DDaT. About you An ideal candidate in this role would have the following: Proven experience of More ❯
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IT Support Engineer

Trowbridge, Wiltshire, United Kingdom
Wiltshire Farm Foods
Or maybe you have some experience of first-line IT supportand are looking for a new opportunity with a great employer? We are looking for a first line IT Support Engineer to be part of our team as we undertake a significant transformation to modernize our IT services across the apetito group. Our team is committed to delivering … the UK's largest ready meal supplier cooking and delivering over 330 different delicious frozen ready meals across the UK. Responsibilities Receive, log and provide triage for incoming IT support requests through various methods including, telephone, tickets, email and in person. Provide excellent communication and customer service to end users, includingproactively updating customers on progress of their IT tickets. … and operational technology (OT) issues, including hardware, software and network problems in our manufacturing and office environments. Resolve incidents promptly and accurately, identifying when to escalate to higher-tier support as required. Process and fulfil IT service requests such as account provisioning, password resets, software installs and hardware setup. Ensure timely delivery of incidents and requests, in accordance with More ❯
Employment Type: Permanent
Salary: GBP Annual
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Desktop Support Engineer x 2 - New! (REFGJ25)

Greater Bristol Area, United Kingdom
RedRock Resourcing
Desktop Support Engineer x 2 - New! (REFGJ25) Salary: £35k - £40k per annum + Excellent Benefits Due to periods of growth and expansion a leading organisation is recruiting now. My client is looking for talented Desktop Support Engineers to join their amazing team and provide outstanding support to their customers. Ideal candidates will have the following: Strong … Technical Support Experience Good troubleshooting/problem solving skills Office 365 administration & troubleshooting skills Desktop troubleshooting Network & Firewall knowledge and troubleshooting Windows server administration Key Responsibilities: Proactive maintenance of client networks Managing new workstation builds and user setups. Engaging in the technical projects, including meeting clients and delivering onsite time with the team Working with the team to implement More ❯
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Technical Support Engineer

Bristol, England, United Kingdom
Films at 59
Join to apply for the Technical Support Engineer role at Films at 59 Continue with Google Continue with Google 1 day ago Be among the first 25 applicants Join to apply for the Technical Support Engineer role at Films at 59 Films at 59 are looking for a Technical Support Engineer to join our … sharing and teamwork. We strive to create a positive and sustainable environment that treats everyone with respect and provide a first class service to our clients. As a Technical Support Engineer, you will play a key role in maintaining the infrastructure that supports our high-end post production workflows. You’ll ensure system stability across editing, audio, and … and resolve software, hardware, and network problems, helping deliver reliable and secure IT systems for the media and broadcast industry. In This Role, You Will Provide front-line technical support for hardware, networks, and Linux-based systems Troubleshoot and resolve infrastructure issues across Linux, Windows and Mac platforms Maintain and improve internal server and networking systems (including hypervisors and More ❯
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Second Line Support Engineer

City Of Bristol, England, United Kingdom
Hybrid / WFH Options
Peaple Talent
Job Title: 2nd Line Support Engineer Location: Bristol (hybrid) Salary: £28,000 - £35,000 This is an exciting opportunity to join a forward-thinking, people-first business that truly values innovation, collaboration, and personal growth. You will be responsible for providing technical support, troubleshooting, and customer service to clients. The Role: Engage with customers via multiple channels … including phone, email, chat and service portal) Develop a good understanding of our client base whilst building and maintaining good client relationships Providing technical support, troubleshooting, and customer service to clients. Configure equipment (laptops, desktops, mobiles) and install new software when required. The Candidate: Windows 10 & 11, Microsoft Exchange Online, Active Directory, desktop/laptop hardware, VPN technologies, M365 More ❯
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3rd Line Support Engineer

Bristol, England, United Kingdom
ZipRecruiter
Job Description Support Engineer - Law Firm (2nd/3rd Line Support) Location: Onsite - Bristol A leading law firm based in Bristol is seeking a skilled and proactive 2nd/3rd Line Support Engineer to join its in-house IT team. This is a fantastic opportunity to play a key role in supporting and enhancing the … firm’s IT infrastructure while working in a dynamic and professional environment. About the Role: You will provide advanced technical support to internal users, assist with infrastructure projects, and contribute to the ongoing development of the firm’s IT systems. This role involves troubleshooting complex technical issues, managing cloud environments, and collaborating with internal teams and third-party vendors … to ensure the smooth operation of IT services. Key Responsibilities: Technical Support & Troubleshooting: Handle escalations from 1st line support, resolving complex issues across servers, networks, applications, and security systems. Cloud Infrastructure: Support and optimize cloud environments (Azure, AWS, Google Cloud), including involvement in migrations and performance enhancements. Project Involvement: Contribute to infrastructure projects, including upgrades, security improvements More ❯
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Application Support Engineer

Chippenham, England, United Kingdom
MediSolution
We’re looking for an Application Support Engineer to be the first point of contact for customer issues, triaging, investigating, and helping to resolve them within agreed SLAs. You’ll also support wider improvement efforts, contribute to automation and monitoring projects, and help roll out our new conneQt platform. Following probation, you’ll join the Out of … Hours support rota as part of the wider team. Role Responsibilities Provide first-line support to customers by triaging, troubleshooting, and resolving issues using SQL, internal tools, and documented processes. Collaborate with internal teams to investigate complex problems, support platform improvements, and contribute to long-term solutions. Maintain clear, professional communication with customers throughout the issue lifecycle … performance, supporting upgrades and patches, and identifying opportunities for proactive improvement. Contribute to a positive team environment by sharing knowledge, supporting documentation efforts, and joining the Out-of-Hours support rota post-probation. Who We’re Looking For We're looking for someone with curiosity, enthusiasm, and a desire to learn. You don’t need to know everything from More ❯
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Technical Support Engineer

Redruth, Cornwall, United Kingdom
Shorterm Group
Technical Support Engineer/Field & Remote Support Engineer Location: Redruth, Cornwall, UK Full-Time, Permanent As a Technical Support Engineer/Field & Remote Support Engineer you will play a key role within the Global Technical Support Team, providing high-quality 1st and 2nd line support for a worldwide customer base … across a diverse technical portfolio. The role is shift-based and involves proactive and reactive support for network infrastructure and customer-facing systems, covering IT, networks, firewalls, satellite antenna systems, and web traffic filtering. Based in Redruth, Cornwall, this position plays a crucial part in delivering reliable service 24/7/365 and includes assisting with training and … mentoring other team members, and supporting the shift Team Lead with operational guidance. Key Responsibilities of Technical Support Engineer/Field & Remote Support Engineer Respond promptly and professionally to customer enquiries, ensuring expectations and contractual obligations are met or exceeded. Provide 2nd line technical support across multiple systems and services using multi-carrier bearers (Ka More ❯
Employment Type: Permanent
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Technical Support Engineer

St Austell, England, United Kingdom
Shorterm Group
Technical Support Engineer/Field & Remote Support Engineer Location: Redruth, Cornwall, UK Full-Time, Permanent As a Technical Support Engineer/Field & Remote Support Engineer you will play a key role within the Global Technical Support Team, providing high-quality 1st and 2nd line support for a worldwide customer base … across a diverse technical portfolio. The role is shift-based and involves proactive and reactive support for network infrastructure and customer-facing systems, covering IT, networks, firewalls, satellite antenna systems, and web traffic filtering. Based in Redruth, Cornwall, this position plays a crucial part in delivering reliable service 24/7/365 and includes assisting with training and … mentoring other team members, and supporting the shift Team Lead with operational guidance. Key Responsibilities of Technical Support Engineer/Field & Remote Support Engineer Respond promptly and professionally to customer enquiries, ensuring expectations and contractual obligations are met or exceeded. Provide 2nd line technical support across multiple systems and services using multi-carrier bearers (Ka More ❯
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Technical Support Engineer

Salisbury, England, United Kingdom
Onyx-Conseil
Technical Support Engineer Salisbury - 5 Days on-site £30,000 - £35,000 + benefits This is an excellent opportunity for a Technical Support Engineer to join a company that offers an exciting chance to learn industry knowledge within a business that has been established over 50 years. This company is a leading manufacturer of medical grade … the healthcare and life sciences sectors. They operate on a global scale, shipping to over 90 different countries. In this varied role, you will be responsible for providing product support to customers globally. Responsibilities include: Answering incoming calls, emails, and online chat inquiries to diagnose and troubleshoot common problems remotely. Providing clear and concise technical guidance to customers over … the phone, including step-by-step instructions for resolving issues. The ideal candidate will have prior experience in customer service or technical support, preferably in a demanding environment. Excellent communication and interpersonal skills, both written and verbal, are essential, along with strong problem-solving and analytical abilities. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) is required. This is More ❯
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IT Support Engineer

Gloucester, Gloucestershire, South West, United Kingdom
LM RECRUITMENT SOLUTIONS LTD
2nd Line Support Engineer - Education Sector Gloucester Up to £35,000 Interviewing ASAP The Role Provides 2nd line support to stakeholders in line with trust internal IT policies and procedures; supports the Senior IT Analyst and the IT Network and Support Manager in the delivery of IT Services across the Trust; supports the operation of all … trust IT systems, services and infrastructure; provides IT assistance and training to all stakeholders. Duties The IT Support Analyst will: Follow and deliver upon the trusts IT service desk support and incident management policies and processes to all stakeholders. Follow and deliver IT service desk incident and support service offerings in line with the trusts internal and … external KPIs and SLAs. Support the IT Network and Support Manager in ensuring that all stakeholders have access to the IT resources required to perform their roles effectively and efficiently. Provide 2 nd line support to stakeholders effectively and efficiently. Provide desktop on-premise support to stakeholders as required. Escalate complex IT incidents and service requests More ❯
Employment Type: Permanent
Salary: £35,000
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Desktop Support Engineer Mobile

Bristol, England, United Kingdom
hays-gcj-v4-pd-online
Social network you want to login/join with: Desktop Support Engineer Mobile, Bristol col-narrow-left Client: Location: Bristol, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 8ff28baef97b Job Views: 28 Posted: 17.06.2025 Expiry Date: 01.08.2025 col-wide Job Description: Desktop Support Engineer Mobile Bristol 6 Months + … join our expanding mobile team. The successful individual will need to be able to work as part of a team, whilst also supporting several key clients with their IT support solutions. The role is mobile, so your own vehicle is essential for travel. The candidate must be willing and capable of successfully going through government and individual customer clearances … get in return Work at the forefront of a globally recognized IT service provider, with access to the latest technologies. Opportunities for skill enhancement through training and mentorship will support your growth and career progression. What do you need to do now? If interested, click 'apply now' to send your CV or contact us directly. If this role isn More ❯
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Desktop Support Engineer

Yeovil, England, United Kingdom
Clear IT Recruitment Ltd
Join to apply for the Desktop Support Engineer role at Clear IT Recruitment Ltd 1 day ago Be among the first 25 applicants Join to apply for the Desktop Support Engineer role at Clear IT Recruitment Ltd My client, a UK Top 50 firm are industry leading financial experts working at the cutting edge of digital … Their team of over 350 highly trained and qualified staff caters to 5000+ clients, cementing their reputation as trusted financial advisors and accountants. They are looking for a Desktop Support Engineer to join their office in Yeovil - Somerset. Responsibilities As a key part of my clients friendly Yeovil-based IT team, you’ll be the first point of … contact for internal colleagues needing technical support, helping to resolve issues efficiently and professionally. You’ll provide day-to-day support for desktops, laptops, mobile devices and a range of specialist financial applications, keeping their people connected and their systems running smoothly. You’ll also be involved in: Building and deploying Windows 11 machines using Microsoft Deployment Tools More ❯
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Technical Support Engineer

Paignton, England, United Kingdom
Curo Resourcing Ltd
there are occasional problems experienced by the users – component failures, software bugs, documentation issues or the customer may simply need guidance and/or advice. The Candidate: As a Support Engineer, you will leverage your technical expertise as an integral part of the company’s mission, to deliver exceptional technical support to their international household name and … industry leading clientele. Working closely with a friendly and close-knit team, you will report to the Support Services Manager for Technology products. The Role: Your responsibilities will include diagnosing and resolving issues related to advanced, test and simulation systems, troubleshooting component failures, addressing software bugs, resolving documentation issues, and providing guidance to customers. Effective communication of technical information … for ensuring customer satisfaction. This role ideally requires an Engineering related HNC/Degree (Foundation Degree is fine), and 2+ years of industry experience. In addition to providing direct support to customers, you will collaborate with the in-house engineering team to escalate and resolve complex technical issues. This collaboration is vital in maintaining the company’s reputation for More ❯
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2nd Line Support Engineer

Bristol, England, United Kingdom
Chorus
The Role As a 2nd Line Support Engineer you will support our clients by handling escalations from the 1st Line Team and also actively monitoring infrastructure through a variety of products. 2nd Line Support Engineers work both on-site and, in the office, adjusting in an ad-hoc way to deal with the changing priorities of … employment law, Data Protection and Health and Safety. • Demonstrate behaviours that promote our values. • Undertake any other duties as reasonably requested. Personal Specification Required: • Previous experience of providing IT support at 2nd Line level • Exemplary customer service and problem solving skills • Experience of administering and supporting the latest Microsoft technologies • Strong troubleshooting skills • Understanding of Windows system administration tasks … The ability to build, configure, administer and support Windows desktop operating systems • Understanding of network infrastructure • Active interest in technology and how it can impact business operations • Team player with good interpersonal and communication skills • Positive attitude with a 'can do' approach • Ability to remain calm in a pressured environment • Reliable, good work ethic and willingness to learn Desired More ❯
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1st Line Support Engineer

Cheltenham, Gloucestershire, United Kingdom
Agilis Recruitment Ltd
We're working with a well established and reputable organisation is seeking a motivated and customer-focused 1st Line Support Analyst to join its growing internal IT support function. This is an excellent opportunity for someone with a solid foundation in IT support who is looking to expand their technical knowledge in a fast-paced, collaborative environment. … You ll play a key role in providing high-quality support to end users, ensuring technical issues are resolved efficiently and service standards are maintained. What You ll Be Doing: Be the first point of contact for IT issues across hardware, software, networks, and connectivity. Handle support queries via phone, email, chat, and self-service portal. Diagnose and … requests, including ordering and provisioning new devices. Log all incidents, requests and changes using a central ITSM platform (ServiceNow). Keep users informed and updated with clear, timely communications. Support general IT administration tasks and help maintain accurate asset records. Participate in testing new service desk features and continuous improvement efforts. What You ll Bring: Some hands-on experience More ❯
Employment Type: Permanent
Salary: GBP 25,000 - 26,000 Annual
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1st Line Support Engineer

Perth, Cheltenham, Gloucestershire, United Kingdom
Agilis Recruitment Ltd
We're working with a well established and reputable organisation is seeking a motivated and customer-focused 1st Line Support Analyst to join its growing internal IT support function. This is an excellent opportunity for someone with a solid foundation in IT support who is looking to expand their technical knowledge in a fast-paced, collaborative environment. … You’ll play a key role in providing high-quality support to end users, ensuring technical issues are resolved efficiently and service standards are maintained. What You’ll Be Doing: Be the first point of contact for IT issues across hardware, software, networks, and connectivity. Handle support queries via phone, email, chat, and self-service portal. Diagnose and … requests, including ordering and provisioning new devices. Log all incidents, requests and changes using a central ITSM platform (ServiceNow). Keep users informed and updated with clear, timely communications. Support general IT administration tasks and help maintain accurate asset records. Participate in testing new service desk features and continuous improvement efforts. What You’ll Bring: Some hands-on experience More ❯
Employment Type: Permanent
Salary: £25000 - £26000/annum
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2nd Line Support Engineer

Chippenham, England, United Kingdom
Hybrid / WFH Options
Claritas Solutions Ltd
Are you a tech enthusiast ready to dive deep into problem-solving and customer-focused support? Do you thrive in dynamic environments where every day presents a new challenge? If so, this might just be the opportunity for you! Our client has been at the forefront of IT innovation for over 20 years, delivering cutting-edge connectivity and end … solutions to businesses, big and small. Their passion is simple – make IT easier and more efficient, so companies can grow with confidence. About the role As a 2nd Line Engineer, you will be part of a talented resolution team, working closely with the response and escalation teams. You’ll be troubleshooting, resolving, and supporting an array of technical issues … they come together for team drop-in sessions and regular meetups in Chippenham or London. The team’s flexible, hybrid approach to working means there’s always someone to support you, no matter where you are. What we're looking for: A logical thinker with a passion for troubleshooting and finding solutions. Excellent communication skills and the ability to More ❯
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IT Support Engineer

City Of Bristol, England, United Kingdom
Heat Recruitment
Role: IT Support Engineer Location: Bristol Salary: £28,000 - £35,000 I am working with a leading Managed Service Provider for IT Solutions based in Bristol, due to growth they are looking to hire an IT Support Engineer on a permanent basis. IT Support Engineer Specification: Experience with M365 and Azure MSP Experience (Desirable … Active UK Driving License Experience with Networking Any experience in Cyber Security (Desirable) If you are an IT Support Engineer and would like to learn more then please send me your CV and I will call you to discuss in the strictest confidence. IT Support Engineer/Windows/Azure/M365/Bristol More ❯
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Technical Support Engineer (PHP-based application) - Global Tech Firm - Remote

Gloucester, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Technical Support Engineer (PHP-based application) - Global Tech Firm - Remote, Gloucester Client: Hawksworth Location: Gloucester, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 3 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: Position: Technical Support Engineer (PHP-based application) Company: Global Software company specializing in DevOps, version control, and security Fully remote Are … Zend Framework, across Linux and Windows environments? Our client is a highly reputable software company, reportedly used by NASA and other major organizations. We are seeking a Senior Technical Support Engineer with expertise in supporting PHP applications, especially Zend Framework. Your role will involve providing technical support for the client's environment, working on both Linux and … our client as the first point of contact Assist customers by demonstrating your PHP expertise Diagnose and troubleshoot performance and integration issues Technical skills required: 5+ years in tech support Hands-on experience with PHP-related technologies Linux and Windows server experience Basic networking and shell scripting If this sounds like you and you're excited about joining a More ❯
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Technical Support Engineer (PHP-based application) - Global Tech Firm - Remote

Swindon, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Position: Technical Support Engineer (PHP-based application) Company: Global Software company - DevOps/version control/Security Location: Fully remote Do you have experience supporting and troubleshooting PHP-based applications, such as Zend Framework, across Linux and Windows environments? Our client is a highly reputable software company, with clients including NASA. We are seeking a Senior Technical Support Engineer with expertise in supporting PHP-based applications, particularly Zend Framework. In this role, you will provide technical support for our client's environment, working on both Linux and Windows servers. Database experience, especially on mainframes, is a plus but not essential. What does your day look like? Represent our client as the first point of contact … Help customers by demonstrating your PHP expertise Diagnose and troubleshoot performance and integration issues Technical skills required: 5+ years in tech support, hands-on experience with PHP-related technology, Linux and Windows server experience, basic networking and shell scripting If you are excited about joining a global engineering/software company with clients like NASA, Electronic Arts, Samsung, Tesla More ❯
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Technical Support Engineer (PHP-based application) - Global Tech Firm - Remote

Bristol, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Position: Technical Support Engineer (PHP-based application) Company: Global Software company - DevOps/version control/Security Location: Fully remote Responsibilities: Provide technical support for PHP-based applications, including Zend Framework, across Linux and Windows environments. Diagnose and troubleshoot performance and integration issues. Represent the company as the first point of contact for clients. Assist customers by … demonstrating expertise in PHP technologies. Requirements: 5+ years in technical support roles. Hands-on experience with PHP-related technologies. Experience with Linux and Windows servers. Basic networking and shell scripting skills. EU work permit required. Additional Information: Database experience, especially on mainframe, is a plus but not essential. Clients include NASA, Electronic Arts, Samsung, Tesla, and more. Application: Send More ❯
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1st Line Support Engineer

Chippenham, England, United Kingdom
C4S Search Ltd
JOB TITLE: 1st Line Support Engineer LOCATION: Chippenham SALAR Y: £22,500 - £28,000 (Dependent on experience) 25 days holiday + bank holidays | Career Progression | Ongoing Training WAY OF WORKING: Full Time | Onsite/Office-Based | Permanent THE BUSINESS: C4S are thrilled to be working with this standout provider of managed IT services and cloud solutions. As an … environment where close-knit team members are genuinely valued and encouraged to grow - an exceptional opportunity for anyone passionate about tech and making a real impact. THE 1st LINE SUPPORT ENGINEER OPPORTUNITY: We’re on the hunt for a personable, driven, and technically savvy 1st Line Support Engineer to join our client’s onsite team. As … the first point of contact for their clients, you’ll deliver outstanding support and tackle a variety of IT challenges. From resolving email problems and resetting passwords to getting users back online, you’ll be essential in keeping things running smoothly. Act as the first point of contact for technical support via phone, email, and ticketing system Troubleshoot More ❯
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Technical Sat-Com Support Engineer

Redruth, England, United Kingdom
ZipRecruiter
Job Description Technical Sat-Com Support Engineer Location: Pool, Redruth Type: Full-Time | 12-hour shifts on a 4-on, 4-off rotation (days and nights) | Permanent Overview : A leading technology-driven organisation is seeking a technically skilled and customer-focused Technical Support Engineer to join its Global Customer Support team in Pool, Redruth. This … is a hands-on role supporting a global client base across satellite communications, IP networking, and firewall technologies. As a senior engineer on shift, you will play a key role in mentoring junior staff, resolving complex technical issues, and maintaining operational excellence within a 24/7 support environment. Key Responsibilities: Provide 2nd line technical support across … and system alerts, identifying and resolving issues in line with SLAs Troubleshoot IP routing, switching, and RF-related faults across customer and internal systems Deliver exceptional customer service, managing support tickets from initial contact through to resolution Assist in training and mentoring junior team members to ensure continuous improvement Ensure accurate documentation and logging of all technical support More ❯
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Support Engineer
the South West
10th Percentile
£26,275
25th Percentile
£27,500
Median
£32,000
75th Percentile
£36,250
90th Percentile
£42,500