22 of 22 Customer Service Jobs in Staffordshire

Customer Service Advisor Online Marketplaces/Order Support 1-year fixed-term contract Location: Near Stoke-on-Trent (Staffordshire) commutable from Stoke-on-Trent, Kidsgrove, Keele, Newcastle-under-Lyme and surrounding areas Sector: E-commerce, Online Marketplaces, Customer Service, Order Processing Type: Full-time, Permanent … excellent benefits to join an established and expanding business. An exciting new role for a customer service and e-commerce professional; an excellent opportunity as our client is expanding its B2C e-commerce and online marketplace operations and is looking for a proactive Customer Service Advisor ...

Title: Customer Services Manager Location: Stafford, primarily office-based Salary: £70,000 DOE About the role We’re working with a growing SaaS business based in Stafford that is looking for an experienced Customer Services Manager to take ownership of its wider customer-facing function. This … great opportunity for someone who enjoys building, improving and scaling customer operations, rather than simply managing an established process. You'll lead multiple customer-facing functions including Customer Support, Customer Success, Implementation, Training and Go-To-Market, working across a team of around 15 people ...

visa sponsorship. If it is identified that you require sponsorship to undertake this role, your application may be withdrawn. Staffordshire and Shropshire Health Informatics Service (S&SHIS) is a shared service hosted by Midlands Partnership University NHS Foundation Trust, providing digital and IT services to NHS organisations across … Staffordshire and Shropshire. We are seeking a motivated, customer-focused individual to join our Service Delivery Team based at Lawton House, Trentham. As a Service Delivery Engineer, you will provide high-quality IT support to staff across our customer organisations, helping to maintain the digital services ...

decarbonization, the green hydrogen economy, and clean water for everyone. Watch the video to discover more: About the role We're seeking an experienced Customer Care professional to lead our service operations across our UK market — managing the full lifecycle of customer orders, technical support delivery … operational backbone connecting our customers, engineering teams, and finance — ensuring every project runs smoothly from quotation through installation and beyond. You'll own customer relationships, drive repeat business and upselling, maintain critical data accuracy across SAP and Salesforce, and own KPIs that directly impact customer satisfaction and revenue. ...

provide professional, accurate and timely administrative support across eCommerce platforms, customer enquiries and purchasing activities, delivering a consistently positive customer experience through effective communication, efficient coordination and high-quality service. Role Customer & Platform Support: Respond promptly and professionally to customers via eCommerce platforms, email and phone Handle … customer returns and shipment queries, liaising with couriers and the Returns department Collaborate with Sales and Purchasing teams to resolve product-related queries Work with the Ebay Specialist to ensure timely customer replacements, refunds and credit notes Maintain positive platform feedback by delivering exceptional service and proactively ...

Super Smart Service Ltd, we’re powering global commerce through fast, intelligent, and scalable fulfillment solutions. With a footprint spanning over 28 million ft2 in 30+ countries and advanced tech like Autonomous Mobile Robots (AMRs), we’re redefining how brands deliver customer experiences. We are seeking a Customer Service Specialist to join our UK team and play a key role in driving customer satisfaction, retention, and business growth. Location: Lakeside, Cannock, Staffordshire, United Kingdom, WS11 1SL What You’ll Do Manage and develop relationships with a portfolio of B2B eCommerce clients, serving as their primary ...

remote and on-site technical support. Main duties of the job Provide 3rd line support for clinical and non-clinical users across partner and customer organisations. Provide an escalation point and technical supervision to more junior technical teams. Maintain and build constructive relationships with a broad range of internal … progression Excellent NHS Pension scheme Generous maternity, paternity and adoption leave Options for flexible working Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave Extensive Health and Wellbeing support and resources If you work in our community teams ...

weekdays. Do you want to be part of a dynamic, motivated, multidisciplinary team of administrators, physiotherapists and nurse specialists? Are you passionate about supporting service users and ensuring their journey through our care pathway is smooth and stress-free? Would you enjoy working in supportive environment with supervision … career progression if desired. Main duties of the job The main duties for this role include:- Act as the first point of contact for service users, providing friendly and professional assistance by phone and in person. Manage appointments and maintain accurate patient records using the RIO NHS clinical system. ...

visa sponsorship. If it is identified that you require sponsorship to undertake this role, your application may be withdrawn. Staffordshire and Shropshire Health Informatics Service (S&SHIS) is a shared service hosted by Midlands Partnership University NHS Foundation Trust, providing digital and IT services to NHS organisations across … Staffordshire and Shropshire. We are seeking a motivated and customer-focused individual to join our Service Delivery Team based at Lawton House, Trentham. As a Service Delivery Specialised Services Administrator, you will support healthcare services through the administration of IT procurement and NHS Registration Authority (RA) services. ...

correspondence: Handling correspondence and file transfers Training Training will take place at the apprentice's workplace, supported by Stoke-on-Trent College Level 2 Customer Service Practitioner, including Functional Skills in English and maths if required On average, around 20% of your weekly working hours will be dedicated … This will depend on availability at the time. However, the experience will enable the individual to progress within healthcare and the NHS. Apprenticeship Standard Customer service practitioner (level 2) Training Provider STOKE ON TRENT COLLEGE Working Week Exact working hours to be confirmed. Expected Duration 1 Year Positions ...

create a space where employees can thrive. Sustainable Practices Built around sustainable business methods and a true dedication to delivering the best possible service to our customers, we believe in our people to always work with integrity and continually innovate. We understand that taking inclusion and diversity seriously … develop our Partnerships team. This is an exciting opportunity for a motivational sales leader who is passionate about coaching high-performing teams, building strong customer relationships, and delivering sustainable business growth. About the Role As Partner Manager, you'll play a key role in supporting the recruitment, onboarding, development ...

Field Service Engineer - Security Systems c £34,000-£45,000 neg dep exp + generous benefits + vehicle Stoke-on-Trent/Midlands & North West Our client has been established for almost a decade and specialise in the provision of a range of solutions allied to the commercial security … result of continued success and an ongoing programme of strategic growth, they are now seeking to recruit an experienced and self-motivated Field Service Engineer - Security Systems to complement their professional team. The role will involve a varied mix of installation, commissioning, servicing, maintenance and fault finding across ...

across the Trust About You We're looking for someone who already has solid IT support experience and is confident working in a busy, customer-focused environment. You'll ideally have: Previous experience working within a school, Academy Trust or educational environment At least 2 years' experience … basic networking, including TCP/IP, DNS, DHCP, VLANs and wireless networks Experience supporting printers, classroom technology and educational systems Experience using an IT service desk or ticket management system Excellent problem-solving and troubleshooting skills Strong communication and customer service skills The ability to manage competing ...

established and growing organisation that is investing heavily in its technology function. As part of their continued expansion, they're seeking a proactive and customer-focused IT Support Analyst to join their team. This is an excellent opportunity to become a key member of a supportive IT department, where … resolutions Assisting with the maintenance and updating of desktop applications and network infrastructure Supporting system upgrades, deployments and rollout projects Working within agreed service levels and ensuring a high standard of customer service What we're looking for: Previous experience in an IT Support, Service Desk ...

with the aim of helping build, deploy, maintain and update IT systems across on premises, cloud and hybrid domains as part of the Next2IT Service Desk. Role This role combines project delivery with second-line support across multiple Next2IT clients. The Infrastructure Engineer Apprentice will play a key part … customer support chain, providing effective technical support and helping to maintain high levels of customer satisfaction. The position involves troubleshooting and resolving more complex technical issues escalated from first-line support, along with occasional site visits to clients to gain a better understanding of their operations and challenges. ...

Training + Excellent Company Benefits + Company Vehicle Homebased role covering Stoke-on-Trent/North Birmingham and surrounding areas Are you a Field Service Engineer with experience servicing and maintaining Fire & Security systems, looking to join a well-established and growing company offering long-term career prospects, further … CCTV, access control and fire alarm systems across commercial, industrial and domestic sites. Due to continued growth, they are now looking for a Field Service Engineer to support their expanding customer base across the Stoke-on-Trent/North Birmingham area. In this role you will carry ...

recruiting on behalf of our client for an experienced IT Support Engineer to join their technical support team. This is a varied, customer-facing role involving remote and on-site support, troubleshooting, infrastructure maintenance and technical escalation. Key Responsibilities Troubleshoot Microsoft, hardware, software, server and networking problems. Attend customer … Candidate: Strong Microsoft experience, including Windows Server, Active Directory, Azure and Microsoft 365. Good knowledge of networking and infrastructure. Experience providing on-site, customer-facing technical support. Strong troubleshooting and problem-solving skills. Excellent communication and customer service abilities. If you're an experienced IT Support Engineer ...

link between the business and ICT, you will identify opportunities for innovation, support the delivery of transformational change and help drive improvements that enhance customer experience and organisational efficiency. You will also play a key role in driving technology improvements and co-ordinating the resolution of complex issues This … business cases for ICT and digital investment, ensuring proposals are aligned to organisational and ICT strategy.Act as the primary point of escalation for ICT service delivery issues and work collaboratively across ICT teams to drive resolution and continuous improvement.Provide expert advice on current and emerging technologies, translating technical concepts ...

activities, and delivery. You will also contribute to a wide range of PMO-led initiatives spanning functions such as IT, operations, supply chain, logistics, customer service, finance, HR, sales, and business transformation. Travel will also be required. As a Project Manager, you will need to have/ ...

systems and processes. This role would suit a solution-focused individual with strong attention to detail who enjoys working in a fast-paced, customer-focused environment. Planning & Operations Administrator Responsibilities: Coordinate planned and reactive work, ensuring deadlines and agreed service standards are achieved. Provide administrative support … Planning & Operations Administrator Skills and Experience: Strong organisational and planning skills, with the ability to manage multiple priorities and meet deadlines. Excellent communication and customer service skills, both verbally and in writing. Confident IT skills, with experience updating systems, maintaining accurate records and producing reports. High attention ...

opportunity to develop a broad range of commercial skills. Your responsibilities will include: Identifying and contacting potential new customers Building and maintaining strong customer relationships Generating new business and developing existing accounts Working towards individual and team sales targets Understanding customer needs and identifying opportunities Managing your … personality and ambition to succeed. You might be a recent graduate, someone looking for their first career in sales, or simply someone with great customer service/communication skills who wants to move into a commercial role. Confident and personable communication skills A positive, competitive and driven attitude ...

great opportunity to work in the pharmacy industry and deliver great customer service. While working in the pharmacy and gaining valuable experience, you will also be supported by Walsall College to achieve your Pharmacy Level 2 Apprenticeship standard. Role This role is based at their Rugeley branch, some … Positions Available 1 Closing Date Tuesday, 15th September 2026 Start Date Wednesday, 16th September 2026 Desired Skills Communication skills Attention to detail Organisation skills Customer care skills Administrative skills Team working Initiative Non judgemental Patience Positive Attitude Reliable Qualifications English GCSE, grade 4 (Essential) Maths GCSE, grade 4 (Essential ...