11 of 11 Customer Service Jobs in Suffolk

seeking a proactive and knowledgeable Customer Service Representative to join our dynamic team. This role is crucial in managing customer enquiries, processing orders, and providing technical product support. Additionally, the successful candidate will offer training and mentorship to other team members, enhancing our overall service quality. … role: Customer Interaction : Handle incoming calls and emails, providing information on stock availability, order status, and tracking. Enter orders accurately into the ERP system and maintain proactive communication with customers. Technical Support : Maintain up-to-date technical product knowledge to assist customers and colleagues effectively. Process Improvement : Regularly review ...

role is to provide an effective liaison between the entire sales process to the end customer. This will be through effective administration and customer service techniques. This role is required to support and coordinate all bookings when they have been confirmed by the reactive sales team. This role … rounds managing the diary to coordinate and communicate across the venue. Following the show-rounds the role is required to proactively upsell and exceed customer expectations. A key activity of the role is to consistently ensure the highest standards of accurate and timely customer, staff and management information ...

support, and a consistently high standard of service. This is an excellent opportunity for someone with strong communication skills and a deep passion for customer service and proactive sales. Key Responsibilities: Provide end-to-end sales support, managing everything from pre-sales consultation to post-sales communication. Respond … approach to problem-solving. The ability to work efficiently both independently and as part of a focused team. Desirable Experience: Previous experience in telesales, customer service, or sales support roles (inbound and outbound). Familiarity with helpdesk ticketing systems or CRM software platforms. An interest or background ...

Support Engineer to join their expanding team. This is an excellent opportunity for a proactive IT professional who enjoys troubleshooting technical issues, delivering exceptional customer service, and developing their skills within a supportive and forward-thinking business. You'll work with a diverse client base, providing both remote … organisational and time management skills, with the ability to prioritise workloads and meet deadlines. Experience producing clear, accurate technical documentation and user guidance. A customer-focused attitude with a genuine passion for delivering exceptional IT support. ...

Friday. Time: 9:00 AM - 5:30 PM Job purpose: The IT Support Analyst (L2) provides advanced on-site technology support to colleagues across customer office and contact centre environments. Acting as a senior "L2" resource, the role serves as the primary escalation point for complex user issues, technology … incidents, workplace technology services, and operational support activities. The position combines hands-on technical expertise with service leadership, mentoring, and continuous improvement responsibilities to enhance colleague experience and ensure stable IT service delivery. Key Responsibilities End User Support - L2 Level Provide advanced walk-up, Tech Bar, floor-walking ...

across Suffolk to increase waste minimisation, reuse and recycling. Working closely with Suffolk County Council, you will lead communication campaigns, develop educational programmes, analyse service data and help improve customer satisfaction across the Suffolk Recycling Centre contract. This vacancy is for a full-time position, working five days … benefits, including high street savings, cycle to work scheme and Gymflex membership (where applicable) - Access to an Employee Assistance Programme and the Best Doctors Service via our Wellbeing Platform What will you be doing? - Develop and deliver engaging talks and presentations to schools, community groups and other organisations ...

Administrator will play a key role in ensuring customer orders are processed efficiently and accurately from receipt through to delivery. The successful candidate will be highly organised, possess excellent communication skills and take pride in providing outstanding after-sales support. Role Process customer orders accurately … where required Proactively notify customers of any delays and provide regular updates Chase suppliers and couriers to monitor and expedite deliveries Prepare and dispatch customer orders, ensuring all documentation is completed correctly Check supplier invoices against purchase orders and delivery records, resolving any discrepancies Provide excellent after-sales care ...

corporate benefits package. Account managers who prefer managing existing relationships over new business acquisition. Candidates looking for a relaxed entry-level position or structured customer service environment. Anyone who has not operated in a commission-driven, self-generated pipeline role before. Ready to Build Your Own Commercial Portfolio ...

team. The role requires a switched-on individual who is self-motivated and highly organised. Attention to detail, a high level of accuracy, fantastic customer service and communication skills are very important to be a success in this role. Role Communicating over the telephone with customers, clients … Months Positions Available 1 Closing Date Monday, 17th August 2026 Start Date Tuesday, 18th August 2026 Desired Skills Communication skills IT skills Organisation skills Customer care skills Administrative skills Team working Non judgemental Qualifications English GCSE, grade 4/C (Essential) Maths GCSE, grade 4/C (Essential) About ...

reseller partners, with more focus on distribution managed and mid market partners. Build and maintain strong relationships within the vendor and within the channel customer base. Identify new partners and engage and enable accordingly to drive incremental sales. Support, own and drive activity around campaigns and projects to target … distribution managed partners and work closely with the vendor to develop those accounts. Requirements: A FEW THINGS YOU'RE AN EXPERT AT Delivering Results Customer Service Excellence Influence, networking and relationship building, internally and externally Business and commercial acumen Problem Solving Negotiating Time Management Sales/Systems Skills ...

scale operating system patching Planning and undertaking deployment of changes Documenting and raising change requests Occasional overnight working to minimise risk of change to service Pro-active operational support to ensure service availability, monitoring and potentially fixing any in-life operational issues. Capacity management Deep dives and analysis … scope of existing automated patching Urgent vulnerability out of hours patching You'll have the following responsibilities We work as a team to deliver service to our customers' Wifi network with everyone playing a part. As part of this role you can expect to: Take part in daily stand ...