Service Desk Team Leader
- Hiring Organisation
- Opus Technology
- Location
- Reigate, Surrey, United Kingdom
- Employment Type
- Permanent
- Salary
- £33000 - £35000/annum
preferable • Exposure and familiarisation with Microsoft technologies • Some exposure and familiarisation with connectivity technologies is preferred • Familiarity with general Customer Service handling relationships & CRM systems Passion to develop and learn industry best practice, such as ITIL service strategy • Able to interpret ticket, SLA, call and time logging data, identify trends ...