6 of 6 Client Onboarding Jobs in Surrey

We are seeking a skilled IT Engineer to join our dynamic team. The ideal candidate will be responsible for client onboarding and ad-hoc project work, ensuring seamless implementation and configuration of various IT systems. The ideal candidate should possess extensive knowledge of RMM (Remote monitoring and management) and MDM (Mobile device management) platforms, as well as … Engineer, you will play a pivotal role in the development and implementation of innovative solutions that enhance our operational capabilities. Responsibilities Oversee the onboarding process for new client, ensuring a smooth transition to our services and systems Plan, execute and manage IT projects including infrastructure upgrades, software deployment and system migrations. . Collaborate with clients and internal … ensuring adherence to best practices and industry standards. Conduct thorough system analysis, identifying areas for improvement and proposing suitable solutions. Implement and configure RMM and MDM tools to optimise client systems’ performance and security. Execute data migration projects, ensuring data integrity and minimal disruption to business operations. Assist with troubleshooting complex technical issues, both remotely and on-site, to More ❯

support teams, and clients, you’ll lead service performance reporting, manage escalations, and drive continuous improvement across the support experience. This role acts as the operational owner of the client support journey. Ensuring clarity, consistency, and excellence in service delivery. KEY RESPONSIBILITIES: Client Support Experience Serve as the operational point of contact for clients for all support-related … matters. Build strong client relationships, ensuring their support experience aligns with expectations. Manage and resolve support service escalations in a timely and structured manner. Lead monthly service reviews and contribute to quarterly business reviews (QBRs). Onboard new clients by leading support service induction meetings. Service Performance & Reporting Prepare content and present Client service Induction meetings Track, analyse … and report on SLA and KPI performance for assigned clients. Prepare and deliver monthly service performance reports to stakeholders. Monitor client satisfaction (CSAT) scores and recommend improvement actions based on feedback. Ensure client-facing reports and documentation are timely, accurate, and action-oriented. Provide suggestions to improve operational workflows, communication paths, and technical documentation that impact support delivery. More ❯

position of Sales Executive within our Microsoft New Business Sales Team. This role requires a professional, preferentially with a background in IT Sales, including a proven track record in client onboarding and enhancing sales volumes for existing clientele. The ideal candidate will demonstrate proficiency and an on going appetite to acquire new clients and possess a keen … understanding of the private sector landscape. If you thrive in a fast-paced environment, excel at building and nurturing client relationships, and have a passion for driving business growth, we invite you to join our team and contribute to our continued success. SKILLS REQUIRED: Prospecting and Lead Generation Conduct in-depth market research identify prospect clients who are looking … campaigns, networking events, and strategic use of social media platforms like LinkedIn. Collaborate closely with marketing teams to optimize inbound lead generation strategies and capitalize on marketing-generated opportunities. Client Engagement Cultivate and build strong, trust-based relationships with prospective clients, demonstrating deep understanding and empathy for their business challenges. Conduct thorough client needs assessments to uncover pain More ❯

group of 13 other businesses with plans to extend even more! Key Duties and Responsibilities Working closely with the Commercial, Technical & Operations Teams you will be responsible for customer onboarding into both businesses. Initially you will be reviewing the existing customer onboarding processes, identifying areas for improvement to enhance customer satisfaction and retention. Assist in developing … documenting, and refining the customer onboarding processes to ensure a seamless & efficient experience for new & existing clients. Managing the end-to-end customer onboarding process and gathering customer requirements to coordinating with internal teams for integration setup and providing training and support to clients. Serving as the primary point of contact for clients during the onboarding … addressing any questions, concerns, or technical issues promptly and professionally. Working closely with the Commercial teams to ensure a smooth transition of clients from the sales process to onboarding and integration and maintaining clear communication and alignment throughout. Provide ongoing support to customers post-integration, troubleshooting issues, addressing inquiries, and ensuring overall customer satisfaction. Collaborating with cross-functional More ❯

We're working together with our client, a long-standing and respected MSP, to find a confident and motivated 2nd Line Technician ready to take on new challenges. Why this role? You won't be lost in a big call centre, you'll join a tight knit 10 person service desk, working across a wide range of technologies and … the perfect next step in your MSP career. What you'll be doing: Handling complex support queries (phone, email, ticketing system) Getting involved in exciting IT projects and new client onboarding Building great relationships with users through strong communication and service What you'll need: 2-4 years' experience in an MSP or similar, fast paced IT More ❯

Software Engineer - Nodejs £50,000-£60,000 Guildford – Twice a week in the office I’m currently working with a growing digital business of over 20 years who have built AI-driven platforms which support multiple industries across the UK More ❯