12 of 12 Customer Engagement Jobs in Surrey

Our client is looking for a Client Engagement Specialist to join their team. This is a Homebased role Looking for someone with strong admin skills, customer service skills. Sales skills an advantage Confident on the phone, telesales IT literate Job Summary: Client Engagement is responsible for managing the renewal process of software licenses and service contracts for … existing customers from T& to T4 customers. This role focuses on ensuring on-time renewal of customers' contracts and subscriptions, optimizing the conditions for both the customer and the company. The Client Engagement works closely with Customer success team to achieve renewal targets and contribute to the overall success of the company. Responsibilities (This list is not … to need) Contract Renewal Management: Track upcoming contract expirations and proactively engage clients for renewal. Generate renewal quotes and proposals. Ensure timely processing of renewals to prevent service disruptions. Customer Engagement & Relationship Building: Serve as the primary point of contact for renewal discussions. Address customer concerns related to pricing, licensing changes, and contract terms. Sales & Upselling Opportunities More ❯

revenue targets for all SaaS training products. Participate in, and lead, weekly SaaS program meetings to ensure deliverables are met to ensure sustained growth. Lead targeted initiatives that enhance customer acquisition and retention, leveraging market segmentation and competitive analysis to refine go-to-market strategies. Sales & Tender Management: Oversee the SaaS sales cycle, from lead generation to deal closure … ensuring consistent achievement (and surpassing) of sales targets. Lead high-value deal negotiations and close complex sales cycles, ensuring long-term, profitable customer relationships. Successfully deliver key performance indicators (KPIs) such as lead conversion, pipeline velocity, revenue per customer, and market penetration. Lead the preparation, submission, and management of competitive bids and tenders for government and regulator contracts … reports on industry performance to support targeted sales and business development opportunities. Develop and implement training analytics frameworks and dashboards that measure key performance indicators (KPIs) for product adoption, customer engagement, student performance, contract expiry, and revenue forecasting/pipeline/performance. Use data-driven insights to inform product enhancements, sales strategies, and marketing campaigns. Use market segmentation More ❯

Are you passionate about driving sales success through strategic planning and customer engagement? We're seeking a dynamic Presales Manager to lead our client's team and elevate their business to new heights. Your Role: Strategic Planning: Develop and implement sales strategies, positioning them against competitors, and demonstrating their solutions effectively. Customer Engagement: Provide presales support More ❯

Mission A Senior Consultant understands a situation, employs an objective manner that builds trust and confidence, then applies honesty, integrity, professionalism, tools and communication skills to achieve or exceed customer goals and expectations in a managed way that enables the customer to achieve success through their technical and business defined outcomes. Lifecycle customers : As a Senior Consultant you … and Team Plans by championing, identifying and driving opportunities to support transition, growth and retention of customers to lifecycle relationships, collaborating with other teams to achieve the collective goal Customer success : A Senior Consultant is a key contributor to ongoing success for our customers, customer satisfaction and Net Promoter Scoring targets Youll be able to demonstrate an excellent … journey towards emerging technology solutions and supporting them through todays complex digital world Create the best architecture designs, datacentre operations and end-to-end computing solutions appropriate for the customer Consultants are pivotal to our business offering customer engagement and on occasion you may support Pre-Sales engagement for the creation of technical proposals Required Skills More ❯

Provisioning Coordinator - Customer Engagement Focus-£28,000-£32,000- Camberley, GU17 The Role Are you experienced with building strong relationships with customers? Do you enjoy coordinating and delivering a seamless customer experience in a fast-paced environment If so, we have an exciting opportunity for you. Windsor Telecom is a dynamic and customer-centric telecommunications provider … delivering innovative solutions to businesses across the UK. We pride ourselves on our exceptional customer service and deep understanding of the industry sector. We are looking for a Provisioning Coordinator who enjoys working with people and ensuring a smooth onboarding experience for our clients. While you do not need deep technical knowledge, an understanding of the telecoms sector will … the provisioning lifecycle. Maintain accurate records of provisioning activities using internal systems.Identify and escalate any issues that may impact service delivery timelines. Support continuous improvement initiatives to enhance the customer provisioning experience. The Company Windsor Telecom believe in making technology easy and enjoyable for businesses of all sizes; providing communications, connectivity, mobile & IT services to 5,000+ happy customers More ❯

About Sycurio: Sycurio is a global leader in secure, frictionless payment solutions that empower enterprises to enhance customer experience and simplify compliance. Its patented cloud-based technologies protect sensitive data across all customer interactions and channels, ensuring compliance with industry standards like PCI DSS while reducing fraud risk and strengthening trust. Founded in 2009 as Semafone, Sycurio supports … EMEA team. The successful candidate will be responsible for driving direct and indirect enterprise sales, with a focus on expanding our footprint and selling new products into our existing customer base. This role requires a strong understanding of enterprise sales methodologies, a proven track record of exceeding targets, and proficiency in using HubSpot CRM is a plus. The company … and exceed assigned sales targets through direct and indirect sales channels within the EMEA market Enterprise Sales: Manage and close complex enterprise sales deals, demonstrating a deep understanding of customer needs and Sycurio's solutions New Product Sales: Proactively identify opportunities to introduce new Sycurio products and services to existing customers and new logo, maximizing account penetration and revenue More ❯

Provisioning Coordinator - Customer Engagement Focus - £28,000-£32,000 - Camberley ,GU17 The Role Are you experienced with building strong relationships with customers? Do you enjoy coordinating and delivering a seamless customer experience in a fast-paced environment? If so, we have an exciting opportunity for you. Windsor Telecom is a dynamic and customer-centric telecommunications provider … delivering innovative solutions to businesses across the UK. We pride ourselves on our exceptional customer service and deep understanding of the industry sector. We are looking for a Provisioning Coordinator who enjoys working with people and ensuring a smooth onboarding experience for our clients. While you do not need deep technical knowledge, an understanding of the telecoms sector will More ❯

and marshal account planning and execution with cross-BU internal partners Drive high activity by coordinating prospecting strategies and driving prospecting execution Account management with the outcome of increased customer engagement and an increase in retention and account growth Quota responsibility aligned to a specific multinational account Build and demonstrate mastery of Gartner sales methodology and products Drive More ❯

At Sycurio, we're redefining secure, seamless payment experiences for contact centres around the world. As Director of Customer Delivery , you will be the driving force behind how we enable customers and partners to go live, stay supported, and thrive using our solutions. This role is pivotal in shaping and scaling our global delivery model as we transition to … a modern, enterprise-grade B2B SaaS platform. Key Responsibilities: Define and execute a world-class global customer delivery strategy that's scalable, efficient, and customer-obsessed. Lead and inspire the Customer Enablement, Telephony Integration, and Professional Services teams-empowering them to deliver excellence at every touchpoint. Act as a player-coach, directly managing strategic customer engagements … metrics to continuously improve. Be the go-to leader for cross-functional collaboration, aligning Product, Engineering, and Sales & Marketing around a unified delivery vision. Champion the voice of the customer and partner within the CPTO org, ensuring their needs are central to our roadmap and delivery operations. Lead change initiatives that streamline systems, optimize talent, and elevate the end More ❯

expertise in networking, infrastructure, virtualization, security, and datacentre environments with excellent communication, leadership, and commercial skills. You thrive in dynamic environments, guiding teams through complex project delivery and driving customer-focused innovation. Key Requirements: 5+ years' experience leading technical teams. Deep technical knowledge across Networking, Infrastructure, Datacentre, Virtualisation & Security. Proven success delivering complex multi-technology solutions. Strong relationship-building … and stakeholder management skills. Commercial awareness with experience in pre-sales, bids, and customer engagement. Expertise in engineering management, project delivery, and change leadership. Excellent communication, presentation, and problem-solving abilities. Familiarity with vendor certifications (Networks, Compute, Storage, Virtualisation) and design qualifications (TOGAF or equivalent) is a plus. Solid understanding of ITIL and Agile/Waterfall methodologies. What We … Our 2,400+ strong team works together to connect communities and keep the nation's digital infrastructure safe and operational 24/7. We value inclusion, responsibility, collaboration, and customer focus - and we're passionate about helping our people fulfil their potential. #LI-Hybrid #TJ-Hybrid About Telent Telent is a leading technology company and specialist in the design More ❯

expertise in networking, infrastructure, virtualization, security, and datacentre environments with excellent communication, leadership, and commercial skills. You thrive in dynamic environments, guiding teams through complex project delivery and driving customer-focused innovation. Key Requirements: 5+ years' experience leading technical teams. Deep technical knowledge across Networking, Infrastructure, Datacentre, Virtualisation & Security. Proven success delivering complex multi-technology solutions. Strong relationship-building … and stakeholder management skills. Commercial awareness with experience in pre-sales, bids, and customer engagement. Expertise in engineering management, project delivery, and change leadership. Excellent communication, presentation, and problem-solving abilities. Familiarity with vendor certifications (Networks, Compute, Storage, Virtualisation) and design qualifications (TOGAF or equivalent) is a plus. Solid understanding of ITIL and Agile/Waterfall methodologies. What We … Our 2,400+ strong team works together to connect communities and keep the nation's digital infrastructure safe and operational 24/7. We value inclusion, responsibility, collaboration, and customer focus - and we're passionate about helping our people fulfil their potential. #LI-Hybrid #TJ-Hybrid More ❯

Are you a technical expert in military training and simulation, passionate about shaping the future of the industry? Do you thrive on translating complex customer needs into robust, standards-based technical solutions? If so, we have the perfect opportunity for you. We are the leading experts in defence modelling and simulation standards. We partner with the UK MOD and … small, agile group of specialists who are passionate about solving the industry's toughest challenges. The Opportunity As a Systems Architect, you will be at the heart of our customer engagements. Acting as the lead technical authority, you will bridge the gap between our customers' operational challenges and our engineering team's delivery capabilities. You will leverage your military More ❯