1 to 25 of 43 ITIL Jobs in Surrey

communication and customer service skills. Full UK Driving Licence. Desirable Skills Previous experience within a Local Authority or wider Public Sector organisation. Knowledge of ITIL principles and service management practices. Experience working in a high-volume IT support environment. Familiarity with Windows Autopilot deployments. Why Apply? This is an excellent ...

industry-specific systems. Strong troubleshooting and problem-solving skills. Knowledge of Windows environments, Microsoft 365 and Active Directory. Familiarity with ticket management systems and ITIL-based processes. Excellent communication and customer service skills. A proactive approach and willingness to learn new technologies. Desirable Skills SQL experience or the ability ...

education and qualifications should include:Degree or HND in information technology, or equivalent experience.Relevant technical and business qualifications (e.g. Microsoft or AWS certifications, TOGAF, ITIL).Evidence of your commitment to continuous learning. #J-18808-Ljbffr ...

infrastructure or other critical operational environments. Knowledge of SQL, Power BI or similar reporting tools. Knowledge of ISO 55001 Asset Management principles Understanding of ITIL or service management practices. Experience within transport, technology or service-based environments. Experience working with SLAs or contractual reporting. Holidays: 25 days per annum + ...

industry-specific systems. Strong troubleshooting and problem-solving skills. Knowledge of Windows environments, Microsoft 365 and Active Directory. Familiarity with ticket management systems and ITIL-based processes. Excellent communication and customer service skills. A proactive approach and willingness to learn new technologies. Desirable Skills SQL experience or the ability ...

problem-solving Desirable: Understanding of Microsoft Azure Knowledge of server hardware Apple Mac experience Knowledge of VoIP systems Microsoft, CompTIA and/or ITIL certifications Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer #J-18808-Ljbffr ...

communication and stakeholder management skills. Strong planning, organisational and decision‐making capabilities within complex delivery environments. Desirable certifications: ISTQB Test Management, ISTQB Advanced Level, ITIL Foundation or equivalent. Desirable experience: Safety‐critical environments, complex systems integration programmes and multi‐supplier service delivery. Holidays: 25 days per annum + 8 days ...

translate business needs into effective IT solutions. Strong analytical, problem-solving, and organisational skills. Self-motivated with a continuous improvement mindset. Knowledge of ITIL, PRINCE2, and Agile methodologies (preferred). Degree qualified or equivalent experience. Willingness to travel within the UK and internationally. Benefits of this IT Business Partner: Hybrid ...

Service Manual; Programme and Project Management methods: such as MSP, PRINCE2, APMP, Scaled Agile Framework, Scrum, Kanban; Service Management best practice, including ITIL; Development and delivery of business cases or investment appraisals in line with public sector best practice (such as HMT green book), including formal qualifications in Better Business ...

technical stakeholders. Experience with Abnormal Security, KnowBe4, Microsoft Purview, global Microsoft 365 environments or highly regulated organisations would be advantageous. Relevant Microsoft and ITIL qualifications are desirable. LocationThe Company's Leatherhead Campus, United Kingdom, with hybrid working arrangements to be agreed in accordance with the Company's applicable policy ...

Line, 2nd Line, Help Desk, Service Desk, SLA's, ITIL, Problem Solving, Incident Management, Windows, Office365, Microsoft, AD, Remote Desktop, Hardware (Desktop, Mobile and Laptop), Software, Network New role to join our client's Surrey-based Help Desk Support team. The role is permanent and predominantly office-based (Guildford area ...

Unix platform. Have sound knowledge of Networking topology's, protocols, and command-letsStrong organizational and time management skills. Have a customer service backgroundKnowledge of ITIL and change management. Able to troubleshoot and solve problems identified through a variety of events in a technical environment. Ability to work independently as well ...

version control standards, and metadata frameworks. Experience with configuration management and Module Breakdown Structures (MBS). Understanding of IT service management frameworks (e.g., ITIL) and their relationship to IPR obligations preferred. Skills requirement: Excellent communication and stakeholder engagement abilities. Ability to engage effectively with both technical and non-technical stakeholders ...

with VMware, Hyper-V and backup solutions. Excellent customer service and communication skills. Desirable Qualifications, Skills & Experience Microsoft 365 certifications CompTIA Network+ or Security+ ITIL Foundation Experience with scripting, automation and development What inTEC Offers Pension contribution Ongoing training and certification support Opportunities for career progression Flexible and hybrid working ...

fully trained Hours: 40 per week - Mon -Fri Holiday: 25 days Job Role Internal IT Support across multiple sites and departments Adhering to the ITIL standards Resolving software incidents in line with KPIs Provide remote desktop support Ensure support request 'tickets' are opened, updated and closed as efficiently as possible ...

project management within a regulated environment. Background in defence, national security or related sectors. Strong stakeholder management, leadership and financial management skills. Knowledge of ITIL (v3/v4). Experience supporting bids and through-life support standards. ...

functions where required. We require someone that: Has a good understanding of IT service management practices, including incident, request, change and problem management, using ITIL-based or equivalent service management approaches. Has the ability to assess the impact and urgency of IT issues, prioritise work effectively, identify trends or recurring ...

External suppliers and partnersProvide clear, structured communication to:Senior leadership (including CTO)Operational teamsWhat are we looking for:Proven experience in Service Delivery Management (ITIL-aligned environment)Strong experience managing third-party suppliers and contractsDemonstrable experience in:SLA/KPI managementService reporting and governanceIncident and escalation managementStrong stakeholder management ...

company bespoke products and security ensuring integrity and security of networks; Good working knowledge & experience of Cisco Firewalls, Routers& Switches Compliance standards (ISO27001 and ITIL) Security tools sets (SIEM, IDS/IPS) Pen Testing tools Vulnerability Management Design, build, test, commission and troubleshoot security solutions (IDS/IPS, SIEM ...

products and security ensuring integrity and security of networks; Good working knowledge & experience of o Cisco Firewalls, Routers& Switches, o Compliance standards (ISO27001 and ITIL) o Security tools sets (SIEM, IDS/IPS) o Pen Testing tools o Vulnerability Management · Design, build, test, commission and troubleshoot security solutions (IDS/ ...

analyse complex licence, entitlement, usage and inventory data Recognised Software Asset Management or IT Asset Management qualification, such as CSAM, ITAM Foundation or equivalent ITIL Foundation or equivalent practical service management experience Experience interpreting licence agreements, validating effective licence positions and identifying compliance risks and opportunities Experience producing insight ...

analyse complex licence, entitlement, usage and inventory data Recognised Software Asset Management or IT Asset Management qualification, such as CSAM, ITAM Foundation or equivalent ITIL Fundration or equivalent practical service management experience Experience interpreting licence agreements, validating effective licence positions and identifying compliance risks and opportunities Experience producing insight ...

senior Network Engineers and wider Digital colleagues, building technical knowledge through on-the-job learning, shadowing and formal training. Follow Trust change control and ITIL-aligned processes, ensuring changes to the network are carried out safely and with appropriate approval. Adhere to Trust policies on information governance, data security ...

consistent service delivery across 1 st and 2 nd resources. The role owns day-to-day ticket management, service quality, escalation control and ITIL-aligned operational discipline, using Halo as the ITSM platform to manage workflow, reporting, prioritisation and continual service improvement. Responsibilities: Pod Leadership: Lead the Camberley service desk … Camberley service issues, ensuring escalations are triaged, owned, communicated and driven through to resolution. Incident Management: Ensure incidents are managed in line with ITIL principles, with clear ownership, impact assessment, prioritisation, communication and restoration of service. Major Incident Support: Support major incident coordination for the Camberley accounts, ensuring clear stakeholder ...

resilience, maintainability, customer outcomes and value for money . The successful candidate will work across operational, service management, engineering and technical teams, using the ITIL Continual Improvement Model to identify, prioritise and deliver measurable improvements. Key Responsibilities Establish, manage and continuously develop the programme's Continual Improvement and Innovation framework … aligned with ITIL principles and contractual requirements. Lead continual improvement processes across service delivery, operations, engineering and technology environments. Conduct and coordinate assessments of service delivery, operational processes, systems, asset management and incident management to identify improvement opportunities. Analyse operational data, service performance, incidents, trends and stakeholder feedback to identify ...