Service Desk Analyst (Customer Service Helpdesk) Location: Camberley, GU15 3YL (Office based role) Working pattern: 4 days on/4 days off shift pattern (Rotating shifts, 7am-7pm/7pm-7am) Job type: Full time, Permanent Competitive starting salary - Uncapped overtime options - 20% salary uplift for shift work - Full training and development included - 25 days annual leave Telent … consider experience from retail, customer service, coordinator/coordinating, or administration environments. On-the-job training will be provided so you must be willing and flexible. Proficiency in using MicrosoftOffice programs, like Microsoft Word, Microsoft Excel, Microsoft Outlook, and Microsoft Teams, is required. If you're eager to start and develop a … Retail or Customer Service experience in a demanding environment is ideal (service desk, customer service, helpdesk, call centre , retail, public sector etc.) Computer literate and a confident user of Microsoft programmes; Microsoft Word, Microsoft Teams, Microsoft Outlook, Microsoft Excel Call handling/telephone-based customer service/customer assistant experience is welcomed Successful experience of More ❯
Leatherhead, Surrey, United Kingdom Hybrid / WFH Options
Bytes Group
strong and demonstrable supportive team player. Provide support on projects and changes across the wider IT team. Have a good understanding of Bytes hardware builds (laptops and desktops via Microsoft SCCM). Understand and work with Windows Server environments. Maintain systems support information and documentation for both end users and within the team. Provide support and cover to the … Service Desk Team Lead. QUALIFICATIONS, EXPERIENCE, & SKILLS: Qualifications Operating Systems - Windows 10, Windows 2012/2016 Client Applications - MicrosoftOffice, Microsoft Teams Hardware - First Level PC maintenance (replacing memory, hard disks, graphics cards) Certifications such as CompTIA A+, Network+, or ITIL. Experience with service desk software and remote support tools. Knowledge of cloud services and virtualisation … a technical support or service desk role. Strong knowledge of Windows and Mac operating systems. Familiarity with network troubleshooting and basic network concepts. Experience with specific software such as MicrosoftOffice Suite, Active Directory, and remote support tools. Excellent problem-solving and communication skills. Positive attitude towards problem-solving and learning new technologies. Adaptable and flexible in More ❯
About You Strong IT knowledge and troubleshooting skills - gained through study or practical experience. Confident communicator, able to explain technical issues clearly to non-technical users. Good knowledge of MicrosoftOffice/Office 365; experience with Dynamics CRM or Business Central is a bonus (training provided). Proactive, friendly, and eager to learn. Full UK More ❯
About You Strong IT knowledge and troubleshooting skills - gained through study or practical experience. Confident communicator, able to explain technical issues clearly to non-technical users. Good knowledge of MicrosoftOffice/Office 365; experience with Dynamics CRM or Business Central is a bonus (training provided). Proactive, friendly, and eager to learn. Full UK More ❯
About You Strong IT knowledge and troubleshooting skills - gained through study or practical experience. Confident communicator, able to explain technical issues clearly to non-technical users. Good knowledge of MicrosoftOffice/Office 365; experience with Dynamics CRM or Business Central is a bonus (training provided). Proactive, friendly, and eager to learn. Full UK More ❯
helping colleagues resolve issues quickly and efficiently. Your responsibilities will include: Diagnosing and resolving technical issues. Providing end-user remote support. Installing authorised software to laptops and desktops using Microsoft InTune. Maintaining accurate logs for equipment and users. Setting up new user accounts and disabling expired accounts in line with policy. Keeping IT documentation and knowledge base content up … re looking for someone with a strong interest in technology, great communication skills and a proactive attitude. You ll need to demonstrate: Knowledge of Windows 10/11 and MicrosoftOffice software. Understanding of networking (TCP/IP, DNS, DHCP). Familiarity with Office 365 and Azure. Experience with device management (InTune/MDM solutions More ❯
helping colleagues resolve issues quickly and efficiently. Your responsibilities will include: Diagnosing and resolving technical issues. Providing end-user remote support. Installing authorised software to laptops and desktops using Microsoft InTune. Maintaining accurate logs for equipment and users. Setting up new user accounts and disabling expired accounts in line with policy. Keeping IT documentation and knowledge base content up … re looking for someone with a strong interest in technology, great communication skills and a proactive attitude. You’ll need to demonstrate: Knowledge of Windows 10/11 and MicrosoftOffice software. Understanding of networking (TCP/IP, DNS, DHCP). Familiarity with Office 365 and Azure. Experience with device management (InTune/MDM solutions More ❯
woking, south east england, united kingdom Hybrid / WFH Options
McLaren Racing
organisations and IT Support with an in-depth knowledge of the following areas: Experience tackling complex technical faults working with cross functional teams. Profound working knowledge of the entire MicrosoftOffice 365 suite. In-depth understanding and experience with multiple OS platforms such as Mac OS & Windows 10. Experience with enterprise level infrastructure such as Azure AD More ❯
guildford, south east england, united kingdom Hybrid / WFH Options
McLaren Racing
organisations and IT Support with an in-depth knowledge of the following areas: Experience tackling complex technical faults working with cross functional teams. Profound working knowledge of the entire MicrosoftOffice 365 suite. In-depth understanding and experience with multiple OS platforms such as Mac OS & Windows 10. Experience with enterprise level infrastructure such as Azure AD More ❯
ability to work independently and as part of a team A proactive and enthusiastic approach to work Good time management skills and the ability to prioritize tasks Proficiency in MicrosoftOffice (Excel, Word, PowerPoint) My client is committed to supporting the professional development of their employees. As a trainee, you will receive comprehensive training in various areas More ❯
written communication, with the ability to engage clients remotely in a personable and professional way. Strong negotiation and influencing skills focused on win-win outcomes. Proficiency in CRM systems, MicrosoftOffice, and virtual communication tools (e.g., Teams). Exceptional organisation and time management skills, with the ability to manage competing priorities. Analytical mindset for performance tracking and More ❯
Responsibilities: Act as first-line support for hardware, software, and network issues. Set up and maintain laptops, desktops, mobile devices, and printers. Provide user support for common applications, including Microsoft Office. Carry out routine system checks, maintenance, and updates. Assist with Active Directory tasks such as account creation and password resets. Troubleshoot wired and wireless network connectivity problems. Support … educational background. Good knowledge of Windows Server and desktop operating systems. Understanding of PC hardware, troubleshooting, and basic networking (TCP/IP, wireless). Familiarity with Active Directory and MicrosoftOffice applications. Exposure to scripting languages (PowerShell, Python) is an advantage. Strong analytical and problem-solving skills with the ability to explain technical concepts clearly. Organised, reliable More ❯
ability to work independently and as part of a team · A proactive and enthusiastic approach to work · Good time management skills and the ability to prioritize tasks · Proficiency in MicrosoftOffice (Excel, Word, PowerPoint) My client is committed to supporting the professional development of their employees. As a trainee, you will receive comprehensive training in various areas More ❯
Excellent ability to prioritise tasks and avoid distractions, including mobile phones and social media. Strong personal presentation, time management, and reliability. Desirable: Experience with SAP Business One. Proficiency in MicrosoftOffice Suite. Understanding of IT network components and how they function within a business context. If you have not been contacted within 5 working days, then unfortunately More ❯
Excellent ability to prioritise tasks and avoid distractions, including mobile phones and social media. Strong personal presentation, time management, and reliability. Desirable: Experience with SAP Business One. Proficiency in MicrosoftOffice Suite. Understanding of IT network components and how they function within a business context. If you have not been contacted within 5 working days, then unfortunately More ❯
Vulcan Way, New Addington, Croydon, Surrey, England
THOMPSONS (UK) LIMITED
Enthusiasm for technology and problem-solving. Good communication skills and the ability to work well with different teams. A logical, methodical approach to troubleshooting. Basic IT knowledge (Windows, MSOffice, internet) – any extra knowledge is a bonus. Willingness to learn and adapt in a busy environment. Minimum GCSEs at grade 4/C or above, including maths and More ❯
Responsibilities: Act as first-line support for hardware, software, and network issues. Set up and maintain laptops, desktops, mobile devices, and printers. Provide user support for common applications, including Microsoft Office. Carry out routine system checks, maintenance, and updates. Assist with Active Directory tasks such as account creation and password resets. Troubleshoot wired and wireless network connectivity problems. Support … Set Required: Genuine interest in IT with hands-on experience (work, study, or personal projects). Basic knowledge of Windows systems, PC hardware, networking, and Active Directory. Confident with MicrosoftOffice and standard software. Strong problem-solving skills and ability to explain technical issues clearly. Self-motivated, organised, and a good team player. 1–2 years’ IT More ❯
technical, engineering, or service-based environment. Strong organisational and time management skills, with the ability to manage multiple tasks simultaneously. Excellent communication skills, both written and verbal. Proficient in MicrosoftOffice (Outlook, Word, Excel); training on internal software will be provided. Attention to detail and a proactive approach to problem-solving. Please apply online or call for More ❯
technical, engineering, or service-based environment. Strong organisational and time management skills, with the ability to manage multiple tasks simultaneously. Excellent communication skills, both written and verbal. Proficient in MicrosoftOffice (Outlook, Word, Excel); training on internal software will be provided. Attention to detail and a proactive approach to problem-solving. Please apply online or call for More ❯
technical, engineering, or service-based environment. Strong organisational and time management skills, with the ability to manage multiple tasks simultaneously. Excellent communication skills, both written and verbal. Proficient in MicrosoftOffice (Outlook, Word, Excel); training on internal software will be provided. Attention to detail and a proactive approach to problem-solving. Please apply online or call for More ❯
technical, engineering, or service-based environment. Strong organisational and time management skills, with the ability to manage multiple tasks simultaneously. Excellent communication skills, both written and verbal. Proficient in MicrosoftOffice (Outlook, Word, Excel); training on internal software will be provided. Attention to detail and a proactive approach to problem-solving. Please apply online or call for More ❯
Leatherhead, Surrey, England, United Kingdom Hybrid / WFH Options
Optima Recruitment
ability to work independently and as part of a team A proactive and enthusiastic approach to work Good time management skills and the ability to prioritize tasks Proficiency in MicrosoftOffice (Excel, Word, PowerPoint More ❯
marketing, finance, and ops to keep everything aligned and on schedule. ?? Who You Are * 1-3 years' experience in sales support, admin, or customer service. * Super comfortable using CRMs, MicrosoftOffice (especially Excel), and picking up new systems. * A brilliant communicator - clear, concise, and confident in tone. * Highly organised, with a real eye for detail (you notice More ❯
and SharePoint for service order processing and documentation. Awareness of individual Engineers skills and capabilities to allocate tasks effectively. Strong time management and organisational abilities. Good working knowledge of MicrosoftOffice, Hubspot, and Sage. Flexible and adaptable to perform duties beyond the defined role when required. Able to apply experience to new or unfamiliar technical and operational More ❯
and SharePoint for service order processing and documentation. Awareness of individual Engineers’ skills and capabilities to allocate tasks effectively. Strong time management and organisational abilities. Good working knowledge of MicrosoftOffice, Hubspot, and Sage. Flexible and adaptable to perform duties beyond the defined role when required. Able to apply experience to new or unfamiliar technical and operational More ❯
Employment Type: Permanent
Salary: £26000 - £28000/annum 23 days holiday, pension