Service Operations Manager
- Hiring Organisation
- MECS Communications Ltd
- Location
- Guildford, Surrey, South East, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £65,000
winning product across the UK. In charge of Jira and dealing with customer faults/escalations * Responsible for the smooth operation of cloud-based SaaS suite * Ensure efficient client onboarding and seamless integration of SaaS solutions, tailored to specific market needs. * Collaborate with sales and technical teams to secure high … markets. * Manage project timelines, budgets, and resources for successful implementations. * Analyse operational data to identify improvement opportunities and enhance performance across all SaaS deployments. * Build and maintain strong relationships with key stakeholders, including clients, partners, and vendors. * Lead a small team of analysts and technicians, ensuring adherence to best practices ...