23 of 23 Customer Engagement Jobs in the Thames Valley

solution delivery experience, bringing deep technical and functional expertise across the Dynamics 365 ecosystem. The ideal candidate has led end-to-end implementations across Customer Insights, Customer Service, and Sales, with a proven ability to architect scalable, secure, and data-driven customer engagement solutions. You will … solution architecture, guide design decisions, and oversee technical delivery across complex multi-cloud environments. Responsibilities include defining architecture for Customer Insights, designing data models and segmentation strategies, integrating Azure services, establishing governance frameworks, designing Sales and Service processes, and optimizing AI-driven customer analytics. You will also lead ...

improvement Being the voice and champion of CRM and its role in the business Improving the efficiency of marketing, sales, service, hire and customer service operations by streamlining workflows and optimising customer interactions Enhancing marketing, sales and customer support processes through automation, data-driven insights, and performance … sales operations, including pipeline management, forecasting, and performance analysis Proactively work with Marketing to integrate CRM into B2B marketing strategies and target group customer engagement mapping Owning and managing any system costs and budgets associated with the CRM team and platform Overseeing system integrations, software implementations, and infrastructure ...

back to you as soon as possible My client is is expansion mode and is actively looking to recruit a very strong Client and Customer Manager who will join a hardworking and motivated team of Client Engagement professionals The ideal candidate will be someone who demonstrates gravitas … deployments of Enterprise Software Solutions in a client environment, with a passion for delivering real business value to customers. - Leading a small team of Engagement and Project Managers - Establishing and adhering to defined delivery roadmaps - Analyse projects in detail with a view to establishing any risks, gaps, shortfalls - Quality ...

solution sectors in particular, you will represent our clients' range of test and measurement solutions to generate new opportunities by penetrating deeper into the customer base with existing and new clients along with responsibility for maintaining existing business. This also includes working with existing 'warm' leads. The role requires … Lead pro-active sales effort across the UK for test and measurement solutions. - Telephone appointing and ability to fill own diary with prospect and customer visits. - Implement and execute sales campaigns and activity in target market areas/sectors. - Increase customer engagement to explore for new opportunities ...

Your Career As a Principal Consultant for SOC Transformation & XSIAM Deployment, you will be a seasoned leader at the forefront of our most strategic customer engagements. You will leverage a rare blend of consultative presence, deep technical mastery, and executive influence to guide our customers through complex SOC transformations. … comprehensive log ingestion strategies to ensure high-quality data fuels the XSIAM platform Architect and implement sophisticated detection strategies and correlation rules to fortify customer defenses against advanced threats Fine-tune and optimize log sources and correlation rules to maximize system performance and detection efficacy Identify opportunities to enhance ...

This role combines hands-on site merchandising and content management, accurate and timely product & promotional updates, and strategic website activation initiatives that drive traffic, engagement, and conversion across all digital touchpoints. The ideal candidate is both analytical and creative, with a strong understanding of eCommerce best practices and digital … metrics (e.g., traffic, AOV, conversion rates, bounce rates) and provide recommendations for improvements. Monitor site performance and tracking KPIs such as sales growth, AOV, customer engagement and user behaviour using tools such as GA4 and platform analytics. Stay informed about eCommerce trends, emerging technologies, and competitor activities ...

team environment Experience integrating Oracle ERP with third-party systems using APIs or ETL tools Experience of project management or agile tools and practices Customer Engagement: Work closely with client ERP and business teams to drive implementation projects. Problem Solving: Investigate and troubleshoot issues in existing integrations ...

team environment Experience integrating Oracle ERP with third-party systems using APIs or ETL tools Experience of project management or agile tools and practices Customer Engagement: Work closely with client ERP and business teams to drive implementation projects. Problem Solving: Investigate and troubleshoot issues in existing integrations ...

team environment Experience integrating Oracle ERP with third-party systems using APIs or ETL tools Experience of project management or agile tools and practices Customer Engagement: Work closely with client ERP and business teams to drive implementation projects. Problem Solving: Investigate and troubleshoot issues in existing integrations ...

Sales Development Representative Location: Newbury, UK Experience: Entry level About eGain eGain is a leading provider of AI-powered knowledge and customer experience solutions. Fortune 500 clients and government agencies trust the eGain AI Knowledge Hub to optimize customer experience and reduce cost of service. Recognized by Gartner … hold ourselves to a high standard. If you want to work in a dynamic, fast-moving environment at the cutting edge of AI and customer engagement – let’s talk. The Opportunity We’re looking for ambitious, tech-savvy graduates and early-career professionals who want to build ...

Product Manager role entails The successful candidate will serve as the central link between our customers and our internal teams. This role requires deep customer engagement to identify market needs and opportunities, especially where our existing technology can be leveraged for new markets. You will be responsible … Product Strategy: Develop the vision, strategy, and roadmap for positioning systems, focusing on expansion into new markets. Identify Opportunities: Conduct market research and analyse customer needs to find innovative uses for our existing technology. Prioritize Development: Manage the product lifecycle by defining and prioritizing features that are both customer ...

customers both remotely and on-site, and take ownership of system improvements and deployments. This is a varied role that blends senior-level support, customer engagement, and technical leadership. The Company Our client is a well-established and innovative technology organisation with a strong focus on hosted solutions … customer experience. They offer a collaborative working environment where expertise is valued and development is encouraged. This is a full-time, permanent hybrid position, based in Bracknell, with three days in the office and two days working from home. What’s Required? The ideal candidate will have: Significant experience ...

opportunity to join a world-class healthcare technology company as an Inside Sales Account Manager. You'll play a pivotal role in building strong customer relationships, driving sales growth, and delivering exceptional service across the UK. You'll combine consultative selling with technical expertise to support healthcare providers … empower providers. They deliver advanced products and digital tools that make healthcare more efficient, accessible, and effective. With a strong focus on innovation and customer success, they offer a collaborative environment where your ideas and impact truly matter. Description As an Inside Sales Account Manager ...

forward-thinking, technically advanced team that is reshaping how intelligent systems interact with the world. Working at the intersection of product, strategy, and customer engagement, you will lead the entire lifecycle of highly specialised technology products, from ideation and roadmap creation through to launch and beyond. This … teams to make product ideas commercially successful Explore how existing technology can be leveraged in new markets Influence long-term strategy through market research, customer insights, and competitor analysis Work closely with technical teams to integrate emerging capabilities into the product stack Be a technical voice in commercial discussions ...

end. What you'll be doing Taking the lead on digital marketing activity across multiple channels, with a focus on demand generation and customer engagement Developing and running campaigns that support pipeline growth and long-term brand positioning Overseeing performance across paid and organic channels, including search, paid ...

standardized processes and provides expert consultation to support successful project delivery. Responsibilities Define and implement technical strategies and methodologies across the organization. Displaying a customer focused approach by demonstrating clear and competent communication, issue resolution & delivery to expectations and sharing this approach with the team. Promote innovation through scalable … present at internal and external conferences and will contribute to sales support as part of a team. Provide expert consultation and governance across customer projects. Act as a subject matter expert, supporting peer reviews and resolving complex technical issues. · Ensure alignment between project execution and overarching technical strategy. Qualifications ...

high-impact mobile and digital product initiative. As a Contract Senior Full Stack Software Engineer, you'll support the delivery of new customer engagement features within an existing mobile application. This role is backend-leaning but requires strong full stack capability, with exposure to both web and mobile … months (extensions likely) Interviews Friday/Monday January 5th start date This is an exciting opportunity for an experienced contractor to contribute to a customer-facing product used at scale, working within a fast-moving, delivery-focused environment. Please note: Due to the high volume of applications, unfortunately ...

would serve as the technical bridge between customers and the company, supporting secure digital infrastructure solutions for semiconductors and software. This includes leading customer engagements, delivering demos and proof-of-concepts, providing technical guidance, and fostering strong long-term relationships. Requirements: Technical Expertise: Solid understanding of networking, secure communications … encryption, and IT infrastructure. Able to discuss architectures with both engineers and senior decision-makers. Customer-Facing Background: Experience in pre-sales engineering, post-sales support, or solution consulting for complex hardware/software products. Problem-Solving: Ability to interpret customer requirements, design appropriate technical solutions, and clearly ...

crucial role in driving this strategy through our web and eCommerce channels, focusing on key objectives such as enhancing brand recognition, fostering audience engagement, ensuring seamless product delivery, and exemplifying service excellence. What you will do Become an active member of the web team, participating in daily stand … highest quality user experience. Collaborate with other members of the web team, digital marketing and e-commerce teams to support product releases and customer engagement. What you will learn The fundamentals of modern web design, user experience, development, infrastructure as code, and content management in a commercial setting. ...

partnered with a rapidly growing SaaS-based cybersecurity vendor building out their pre-sales team. This role sits at the heart of their customer engagements — blending technical expertise, communication skills, and the ability to guide prospects and partners through the value of a cutting-edge security platform. This … ability to translate technical detail into business value A collaborative mindset and willingness to take on different responsibilities when needed Ability to travel for customer and partner engagements Hybrid availability: 1–2 days per week in the office Why Join? Be part of a high-growth cybersecurity scale ...

Responsibilities • Forward Deployment: work with Plexe customers to understand their needs, analyse their data, architect ML systems, and deploy our platform - eventually owning entire customer engagements and related product features. • Product Development: leverage your forward deployment experience to improve the Plexe platform, including distributed ML infra, multi-agent systems … observability, client-facing APIs, and more. • Cross-Functional Collaboration: work closely with founders to translate business vision and customer feedback into actionable engineering plans. • Ownership: take full engagement ownership from kick-off to customer success. Your ideas have the power to shape business directions. Qualifications ...

Sales Team Manager to join the business you will be responsible for leading and inspiring the Sales team, delivering profitable growth and exceptional customer engagement. Role Summary Demonstrate hands on leadership across the Sales Team - leading, managing and coaching the sales team Reporting to the Head of Sales … making, performance management, and fostering a culture of growth and accountability. Commercially astute, able to present solutions that deliver clear value, with a proactive, customer-first approach to problem-solving. Highly organised and adaptable, skilled at prioritising, multi-tasking, and structuring work to achieve targets, KPIs, and customer ...

Sales Team Manager to join the business you will be responsible for leading and inspiring the Sales team, delivering profitable growth and exceptional customer engagement. Role Summary Demonstrate hands on leadership across the Sales Team - leading, managing and coaching the sales team Reporting to the Head of Sales … making, performance management, and fostering a culture of growth and accountability. Commercially astute, able to present solutions that deliver clear value, with a proactive, customer-first approach to problem-solving. Highly organised and adaptable, skilled at prioritising, multi-tasking, and structuring work to achieve targets, KPIs, and customer ...