26 to 50 of 50 Customer Engagement Jobs in the Thames Valley

help us shape the future of information management. Join us. YOUR IMPACT OpenText is seeking experienced Inside Sales Account Managers to be part of an exciting new team - Advanced Customer Services (ACS. You will play a pivotal role in the success of the team by managing a high-velocity, high-touch sales motion. You will work closely with Renewals … and Customer Management teams to drive growth through net-new ACS subscriptions, cross-sell and upsell opportunities. WHAT THE ROLE OFFERS Drive Subscription Sales: Manage the entire sales cycle for ACS subscription offerings-from qualification through to close-focusing on annual support packages. Collaborate Cross-Functionally: Partner with Renewal Account Representatives (RARs), Customer Managers (CMs), and Account Executives … Management: Maintain an accurate and up-to-date sales pipeline using Salesforce (SFDC); qualify leads passed via the lead share model and actively prospect within assigned territories/accounts. Customer Consultative Engagement: Conduct discovery sessions, deliver value-based pitches, and align ACS offerings with customer goals such as uptime, system health, proactive planning, and IT resource augmentation. More ❯

Job Title: Partner/Account Manager, SaaS, Cloud, UcaaS, Managed Service, Partner Account Manager, Solution Sales, Our client, a leading provider of cloud communications and customer engagement solutions, is seeking an experienced and commercially focused Partner/Account Manager. The successful candidate will play a key role in building and managing strategic partner relationships, driving new business opportunities … and shaping the long-term partner strategy to support company growth. Key Responsibilities: Partner Engagement and Growth: Identify, engage, and onboard new strategic partners. Build and maintain strong, long-term relationships with partners. Manage and optimise the partner portal to ensure effective communication. Maintain high levels of partner satisfaction through regular collaboration. Sales Strategy and Enablement: Achieve monthly, quarterly … and annual revenue and margin targets via partner channels. Create and manage structured partner plans and sales pipelines. Work closely with internal departments to support seamless partner and customer experiences. Campaigns and Collaboration: Collaborate with Sales and Marketing teams to develop targeted partner campaigns. Support joint bids and proposals to help secure new business. Provide accurate partner performance forecasts More ❯

of AI and automation tools, and who also has the skills to manage the Company's social media presence and experiment with emerging technologies to improve efficiency, content, and customer engagement. Key Responsibilities * Explore and implement AI tools (e.g. ChatGPT, automation platforms) to streamline internal processes * Assist in generating AI-driven content: emails, reports, visuals, video scripts * Manage and More ❯

of AI and automation tools, and who also has the skills to manage the Company's social media presence and experiment with emerging technologies to improve efficiency, content, and customer engagement. Key Responsibilities * Explore and implement AI tools (e.g. ChatGPT, automation platforms) to streamline internal processes* Assist in generating AI-driven content: emails, reports, visuals, video scripts* Manage and More ❯

growth following significant private equity investment, we are evolving and developing our talented team of experts whilst continuing to grow and expand Techex geographically and build on the strong customer relationships we already enjoy. This is an exceptionally exciting time to be joining Techex with scope for significant impact across the organisation. What are we looking for? We are … streams Experience of public cloud platform architecture/design Experience with either Influx, Redis, Kafka, Grafana, Kibana Our Values and Benefits Techex has an impressive history with extremely high customer engagement and satisfaction. As a business we have developed consistently through our stellar reputation in the industry. We have recently secured the Great Place to Work accreditation for More ❯

Software Developer, Software Developer, .NET C# JavaScript TypeScript React SQL Our client is a leading global provider of cloud communications solutions. They support organisations around the world in enhancing customer engagement and experience through innovative, cutting-edge technology.. The Opportunity Due to continued global growth, our client is looking for a talented and experienced Software Developer to join More ❯

position, or to perform a job, please contact us by emailing . About Us A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 100,000 people. With simple end-to-end offering of … products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world. For more information click here. More ❯

and action plans. The role holder will demonstrate that they can achieve key strategic objectives including winning significant contracts through developing and building profitable relationships and understanding market and customer trends. The role holder will be responsible for closing deals and negotiating renewals with Telecoms Service Providers and clients internationally. They will lead and execute contract negotiations to a … to collaborate positively, have a passion to succeed, be prepared to take smart risks, possess leadership qualities, be able to flex your expertise and use your strong sense of customer focus to exceed expectations, every day. Sales Development Create and maintain a high-quality sustainable pipeline, creating a platform for a successful quarter-on-quarter budget attainment Maintain sales … volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors Drive territory activities and ensures strong customer engagement on all fronts Actively participate in the companys business development strategy within the context of existing accounts Build Prodapt clients brand in major Telco Service Providers, MVNO and MVNE accounts at More ❯

configuration and user support to data quality and compliance. The role is hands-on, but strategic input will be valued as the business continues to evolve its digital and customer engagement capabilities. Key Responsibilities Maintain and administer the SugarCRM platform Manage user roles, permissions, and security settings Provide user support and training across departments Conduct regular data audits More ❯

Outbound prospecting: Uncover & develop new business opportunities via outbound cold calling into targeted enterprise-level accounts. Inbound lead development: Qualify & develop new business leads that come from prospect and customer engagement across our campaigns and digital events to generate Sales Qualified Leads (SQLs). Opportunity progression: You will be assigned opportunities to progress working as part of a … win-team' with an Account Executive and Solution Consultant. Prospecting activity: You will be a trusted business advisor and build customer relationships via outbound telephone cold-calling and the use of email, social media and video engagement. What you need to succeed Success achieving sales targets. Strong interpersonal and effective verbal and written communication skills. Creative, can-do attitude More ❯

the role of Design and Architect. • Expertise in Project Management, Client Management and vendor Management • Ability to lead business transformation and digital strategy initiatives • Expertise in enhancing operations and customer engagement More ❯

board additional applications for monitoring Mentor and train customers on the Dynatrace Platform and Best Practices. Provide services that maintain and grow the adoption of the Dynatrace Platform in customer environments. Provide regular status updates and project documentation to support efforts at customer engagements. Assist sales team in identifying new opportunities for product and services at customer More ❯

projects and the implementation of their features and services. Drive the successful performance of products into the appropriate sales segments and market Ensure products deliver excellent internal and external customer experience Continuous management of existing products, including driving business efficiencies Contribute towards the overall cyber security product strategy with responsibility for shaping your individual product/portfolio strategy and … Key contributor and collaborator across the Security Product community, working effectively with GTM and Product Marketing Forge strong relationship with Sales, driving performance but also ensuring we gain valuable customer insight which we feed back into future product development and product backlog Creation and management of valuable Sales enablement Maintain good understand of the market utilising available market info … and working closely with Proposition collegues Stakeholder Management Maintain regular engagement with operational stakeholders to optimise product performance Product specific engagements with key partners and vendors, in conjunction with SCM and Partner teams Regular updates to management stakeholders on product performance Sales and Customer engagements to promote products, answer enquiries and gain feedback Marketing and Propositions interlock to More ❯

contract, to join our UKI commercial category team. This entry-level role is designed to provide hands-on experience in commercial category business development while supporting category initiatives and customer engagement. The successful candidate will work under close supervision to develop a foundational understanding of HP's products and services and 4P execution. Responsibilities Develops an understanding of HP … finance to ensure seamless execution of category plans in adherence to the organization's policies and procedures. Conducts external market analysis to gather insights about the industry, competitors, and customer preferences to contribute to the development of effective sales strategies. Collects and analyses customer feedback and data to understand customer needs, pain points, and improvement areas to … enhance future deliverables. Maintains accurate and up-to-date records of sales activities, customer interactions, and sales pipeline. Participates in training programs and gathers an understanding of product categories, business management, sales strategies, and challenges. What are we looking for? Recent Bachelor/master's in business administration, Marketing, Sales or related fields. Work experience is not required, but More ❯

ready to take the next step into full project management. Job Purpose The Junior Project Manager will support the successful delivery of projects, ensuring: High-quality execution across all customer engagements Strong support for senior project managers and delivery teams Effective tracking of project performance and milestones Good customer communication and satisfaction Ongoing development of project management skills More ❯

the portfolio of solutions & services in existing & new Customers to achieve Individual GP targets long-term. Being responsible for creating and driving sales pipeline and growth Match solutions to customer requirements and assist customer in evaluation and comparison process. Regularly attend meetings at customer sites. Achieve and exceed sales targets Ensuring profitability while striving to improve the … customer's experience Follow up marketing activities and drive attendance to Bytes events/seminars and webinars. Attend Bytes Seminars/Marketing Events as a host for clients. Efficient use of CRM to manage opportunities and customer engagements. Complete all relevant Vendor Accreditation Exams Develop sustainable and scalable Sales Yield from Customers whilst providing excellent service and solutions … the healthcare market - NHS ESSENTIAL An understanding of the Public Sector market including procurement frameworks ESSENTIAL Demonstrable experience presenting with external clients ESSENTIAL A proven track record of excellent customer service ESSENTIAL Good understanding of IT and Business IT challenges within the NHS ESSENTIAL Proven ability to achieve and exceed key performance indicator targets set ESSENTIAL TRAINING GIVEN Full More ❯

The Chief Technology Officer's role is to lead Responsiv's technology vision and product delivery, ensuring our products and systems support business growth and customer success. The CTO will own the roadmaps for our enterprise systems and key products, working closely with sales and consulting teams to align technical solutions with market opportunities. Keep up to date with … innovation, maintaining technical excellence, and enabling Responsiv to meet its ambitious growth targets. Job Description Leading the development and direction of Responsiv's technology strategy to support our evolving customer needs. Owning and managing the product roadmaps for Responsiv Unity and Responsiv Cloud, while ensuring our internal systems are scalable, secure, and fit for purpose. Working with the sales … and consulting teams to shape and deliver compelling solutions that combine software and services. As a senior technical voice in customer engagements, proposals, and product positioning, you will strengthen our presence in existing and emerging markets. As well as driving innovation and exploring new technologies to keep Responsiv at the forefront of the integration and automation space. About the More ❯

enhancing our digital marketing efforts. As part of this strategy, we are seeking a skilled and creative Digital Marketing Consultant to help us drive brand awareness, lead generation, and customer acquisition through various digital channels. Job Purpose: The Digital Marketing Consultant will be responsible for developing, implementing, and managing the digital marketing strategy to promote the company's logistics … and implement a comprehensive digital marketing strategy to grow the company's online presence and attract new customers. o Align marketing strategies with business goals, particularly in relation to customer acquisition, brand visibility, and revenue growth. o Identify target audiences and tailor digital marketing campaigns to meet the needs of different customer segments. • Search Engine Optimization (SEO): o … presence across relevant social media platforms (LinkedIn, Twitter, Facebook, Instagram, etc.). o Create engaging and relevant content, including posts, videos, and graphics, to build brand awareness and foster customer engagement. o Run paid social media campaigns to promote services, generate leads, and grow followers across platforms. • Content Marketing: o Create and manage a content calendar, producing high-quality More ❯

playing a strategic role in advisory, design, and technical delivery. What you'll do Provide expert guidance across SASE/SSE, PAM, detection, and data centre security technologies Lead customer engagements, providing advisory services, architecture guidance, roadmap planning, and solution governance Define and document high-level solution designs, technical requirements, and delivery frameworks Act as Technical or Design Authority … for enterprise-scale customer programmes Engage in strategic customer meetings to translate business needs into technical strategy Collaborate with vendors and partners (notably Zscaler) to stay current on product developments and influence future solutions Support opportunity qualification and technical costing in pre-sales engagements Create and present white papers or thought leadership content around evolving security architectures Identify … firewalls, IDS/IPS, endpoint protection, and encryption Comfortable working with cloud platforms and designing secure architectures across Azure, AWS, or Google Cloud Ability to lead technical conversations, influence customer decisions, and deliver trusted advisory services Existing SC clearance or eligibility to apply Desirable Skills & Certifications Familiarity with industry security frameworks (e.g., NIST, ISO 27001, CIS Controls) Cloud security More ❯

Develop know-how, best practices, and foster creative thinking within the team. Work with key AWS Stakeholders to increase Bytes' credibility as a leading partner and align with their customer engagements to reduce the sales cycle. Collaborate with Marketing to produce compelling content across multiple media channels. Work closely with Sales, Pre-Sales, and Delivery teams to ensure seamless … project delivery. INDIVIDUAL RESPONSIBILITIES: Maintain a strong understanding of customer priorities and how Bytes can support them. Achieve and surpass KPIs and objectives established for the AWS Public Cloud Team Manager role. Lead the AWS Specialists team effectively. Understand and leverage disruptive technology trends to create compelling solutions for customers. Provide thought leadership internally and externally to enhance the … Bytes brand and promote capabilities. Contribute to compelling customer propositions to win business. QUALIFICATIONS, EXPERIENCE, & SKILLS: (DELETE AS REQUIRED IF ESSENTIAL OR DESIRABLE, REMOVE UNNECESSARY REQUIREMENTS) Educational Qualifications: ESSENTIAL DESIRABLE Professional Qualifications ESSENTIAL Other related AWS Cloud certifications DESIRABLE Years of Experience 5+ Years delivering IT solutions and services, supporting the sales function in IT Transformation, Infrastructure Migration, or More ❯

fostering a collaborative and high-performance work environment. Lead and oversee complex infrastructure penetration tests ensuring that they are conducted thoroughly and in accordance with project requirement. Leading onsite customer engagements and serving as the technical authority on CHECK engagements. Review and validate the work of team members to ensure accuracy and thoroughness. Prepare and deliver comprehensive reports detailing … comply with CHECK standards. What We're Looking For Experience : Significant experience in penetration testing, including network, web application and internal penetration testing as well as experience of leading customer engagements on-site. Communication : Strong verbal and written skills for stakeholder management, collaboration and administration duties Independence : Ability to work independently or as part of a team Certifications : Holding More ❯

complex solutions for some of the worlds most recognised organisations. As part of our Cloud & Apps Practice, youll work in a supportive, collaborative environment with the autonomy to shape customer outcomes and influence our technical strategy. Whether you're working alongside experienced peers, supporting major bids, or leading solution delivery, you'll be instrumental in helping usand our customersstay … ahead of the curve. What you'll do As a DevSecOps Solution Architect, you'll be at the forefront of customer engagements, providing both pre-sales and post-sales consultancy Lead the design and implementation of secure, scalable DevSecOps solutions across cloud, on-prem, and hybrid environments Advise customers on best practices for CI/CD, containerisation, and integrating … security across the SDLC Collaborate with Sales and Consulting teams to develop technical proposals and bid responses Facilitate customer workshops, design reviews, and solution assurance activities Drive innovation and thought leadership within the Practice by defining standards, sharing knowledge, and mentoring peers Influence customer outcomes through expert knowledge of DevSecOps tools and compliance frameworks like NIST, CIS, SOC More ❯

for some of the world's most recognised organisations. As part of our Cloud & Apps Practice, you'll work in a supportive, collaborative environment with the autonomy to shape customer outcomes and influence our technical strategy. Whether you're working alongside experienced peers, supporting major bids, or leading solution delivery, you'll be instrumental in helping us-and our … customers-stay ahead of the curve. What you'll do As a DevSecOps Solution Architect, you'll be at the forefront of customer engagements, providing both pre-sales and post-sales consultancy Lead the design and implementation of secure, scalable DevSecOps solutions across cloud, on-prem, and hybrid environments Advise customers on best practices for CI/CD, containerisation … and integrating security across the SDLC Collaborate with Sales and Consulting teams to develop technical proposals and bid responses Facilitate customer workshops, design reviews, and solution assurance activities Drive innovation and thought leadership within the Practice by defining standards, sharing knowledge, and mentoring peers Influence customer outcomes through expert knowledge of DevSecOps tools and compliance frameworks like NIST More ❯

Key Responsibilities: Execute Existing Event Plan: Deliver on the global event calendar that includes flagship shows like MWC and partner/customer engagements. Plan and deliver internal Sales Conference (attendee management, registration and travel process, internal communications, activities, F&B, AV) Ensure all deliverables, timelines, and milestones are met. Logistics Management: Coordinate booth build-outs, demos, shipping, branding, and … staffing in collaboration with internal teams and external vendors. Oversee and coordinate the meeting scheduler for our flagship event, ensuring seamless participant engagement and scheduling efficiency. Manage event registration, travel, accommodations, and on-site support for executives and sales teams. Cross-Functional Coordination: Act as the operational lead, liaising with marketing, sales, product teams, and external agencies. Ensure content … for major events to ensure everything runs smoothly. Handle last-minute issues and ensure brand integrity throughout the event experience. Reporting & Follow-up: Track event metrics (attendance, leads, meetings, engagement). Collaborate with digital and sales teams for timely lead follow-up and ROI report What You Bring: 10+ years in B2B event marketing, ideally with experience in telecom More ❯

that drive brand presence, product positioning, and sales engagement. Key Responsibilities: Execute Existing Event Plan Deliver on the global event calendar, including flagship shows (e.g., MWC) and partner/customer engagements. Plan and deliver internal Sales Conference (attendee management, registration, travel, internal communications, activities, F&B, AV). Ensure all deliverables, timelines, and milestones are met. Logistics Management Coordinate … physically) for major events to ensure smooth execution. Handle last-minute issues and maintain brand integrity throughout the event experience. Reporting & Follow-up Track event metrics (attendance, leads, meetings, engagement). Collaborate with digital and sales teams for timely lead follow-up and ROI reporting. Skills, Experience, and Abilities Required: 10+ years in B2B event marketing , ideally with experience More ❯