and varied environment. Role In this role you’ll contribute to the work of Furze Down School and study to achieve the Level 2 Customer Service apprenticeship throughout the duration of your time with us. We’ll give you time during your working week for study and assessments - which … support when necessary To document all jobs on the IT support helpdesk Training You will gain experience, whilst studying towards your nationally recognised qualification - Customer Service Level 2 Practitioner qualification, with 20% time out of the workplace for study, training and assessments. Your training will be a via a … within the workplace providing you with all you require to be successful. The training you will be completing as part of the Level 2 Customer Service apprenticeship standard includes: Knowing your customers Providing a positive customer experience Meeting regulations and legislation Systems and resources Working with your customers More ❯
Markets you will be a pivotal leader in shaping Xero's growth trajectory in the region. By deeply understanding the UK market and championing customer needs, you will craft differentiated value propositions and refine our positioning to ensure our offering resonates within the UK context and with the needs … end product marketing efforts for our regional product portfolio, including our suite of tax products. This role positions you as a critical hub, connecting customer insights, competitive intelligence, and market trends to drive impactful outcomes. Collaborating closely with product, marketing, and commercial teams, you will translate innovative global and … exceptional communication, and ability to navigate ambiguity will be essential in fostering collaboration and driving clear, strategic direction. What you'll do: Lead market, customer, and competitive analysis to identify market opportunities and provide actionable insights to inform product development and GTM strategies. Develop and refine Xero's overarching More ❯
will drive strategies that empower the sales team to close deals and boost revenue. This includes aligning product positioning, go-to-market plans, and customer insights with market needs and trends. Through collaboration and data-driven optimization, you will ensure sales teams have the right tools and messaging to … address customer pain points, showcase product value, and drive continuous improvement for long-term growth. Key responsibilities will include: Develop and communicate compelling product positioning, ensuring clear, consistent, and effective messaging across all channels Conduct competitive analysis, market research, and customer insights to refine product messaging, identify growth … opportunities, and monitor market trends Partner with sales, product management, and customer success teams to align marketing campaigns and product initiatives with business objectives while providing training, tools, and collateral to support customer acquisition and retention. Oversee the development of high-quality product content, including case studies, white More ❯
