26 to 50 of 55 ITSM Jobs in the Thames Valley

field Experience or exposure to DevOps teams, tools, and culture: Continuous Integration/Continuous Delivery (CI/CD), Configuration Management, Monitoring/management solutions, ITSM (helpdesk) solutions Excellent communication skills, written and verbal Demonstrated history as a public technical or company advocate through roundtable discussions, webinars, blogs or other articles ...

office. Key skills, experience + tasks will include: Strong ServiceNow technical expertise on TSOM development + implementation projects. In-depth technical experience on ServiceNow ITSM and other common modules -eg- TSOM, ITOM, ITAM, HRSD, CSM, GRC, SecOps + custom applications. Leading the design, development + implementation of ServiceNow solutions. Proven ...

Newbury office. Key skills, experience + tasks will include: Strong ServiceNow technical expertise on TSOM implementation projects. In-depth technical experience on ServiceNow ITSM and other common modules -eg- TSOM, ITOM, ITAM, HRSD, CSM, GRC, SecOps + custom applications. Leading the design, development + implementation of ServiceNow solutions. Proven expertise ...

with client stakeholders across on-prem, hybrid, and cloud environments. Integrate CyberArk with enterprise tools such as AD/LDAP, ticketing systems, SIEMs, and ITSM platforms. Lead technical workshops, demos, and training sessions for a range of technical and non-technical audiences. Troubleshoot CyberArk-related issues and provide expert support ...

with client stakeholders across on-prem, hybrid, and cloud environments. Integrate CyberArk with enterprise tools such as AD/LDAP, ticketing systems, SIEMs, and ITSM platforms. Lead technical workshops, demos, and training sessions for a range of technical and non-technical audiences. Troubleshoot CyberArk-related issues and provide expert support ...

Agile methodologies. This role requires an understanding of some, if not all of the following: Waterfall/Agile DevOps - CI/CD ITIL/ITSM This role will require you to be willing and eligible to undergo a high level of UK security clearance If you're interested ...

position: Demonstrated experience as a Service Transition Lead or similar role in large-scale ERP/HCM programs. Strong background in IT Service Management (ITIL) and service transition disciplines. Proven ability to establish and embed support models for Oracle HCM Cloud and Oracle EBS coexistence. ITIL v3/v4 certification. ...

days per week on-site. The ideal candidate will have strong experience in Enterprise Network Operations (LAN, WAN, SD-WAN, VPN, Cloud), ITIL/ITSM Process Governance, Vendor & Contract Management, Cybersecurity & Compliance Awareness and Leadership, Analytical & Communication Excellence. ...

platform governance for ServiceNow implementations. In-depth hands-on ServiceNow Architecture expertise including design, configuration + implementation. Deep ServiceNow modules + workflows experience including: ITSM, ITOM, Discovery, ITAM, CSM, HRSD, SecOps, GRC). Managing integrations between ServiceNow and other systems (via REST, SOAP APIs, IntegrationHub, MID Server, custom integrations), ensuring ...

Agile methodologies. This role requires an understanding of some, if not all of the following: Waterfall/Agile DevOps - CI/CD ITIL/ITSM This role will require you to be willing and eligible to undergo a high level of UK secu... ...

Agile methodologies. This role requires an understanding of some, if not all of the following: Waterfall/Agile DevOps - CI/CD ITIL/ITSM This role will require you to be willing and eligible to undergo a high level of UK secu click apply for full job details ...

overview below. This role requires an understanding of some, if not all of the following: Waterfall/Agile DevOps - CI/CD ITIL/ITSM This role will require you to be willing xkybehq and eligible to undergo a high level of UK secu Please click on the apply button ...

support platform performance. What we're looking for: Proven experience in large ServiceNow transformation projects . Strong knowledge of ServiceNow architecture and modules (ITSM, ITOM, CSM). ServiceNow Certified System Administrator (essential); CAD and ITIL desirable. If you're passionate about ServiceNow and want to make an impact, this ...

knowledge, and clear communication — enabling you to balance customer needs with business priorities. An ideal engagement manager will bring: Higher education in Business, IT, Service Management, Project Management, or similar Experience in customer-facing roles within IT services, managed services, or service dellivery Good understanding of contract management, customer governance … service delivery frameworks Familiarity with ITSM platforms, cloud services (Azure, AWS), and tools like ServiceNow, Salesforce, Power BI, and Excel Strong communication and stakeholder management skills Analytical, structured, and solution-oriented mindset Its an advantage if you also have: ITIL, PRINCE2, Agile, or other project/service management certi ficationsExperience ...

clients across multiple sectors. Your Role: Boost Sales: Drive growth and manage key client accounts. Tailor Solutions: Present and customize our cutting-edge IT Service Management offerings. Build Relationships: Connect with C-level executives and become a trusted industry advisor. What You Bring: A proven track record in Service Desk ...

days per week on-site. The ideal candidate will have strong experience in Enterprise Network Operations (LAN, WAN, SD-WAN, VPN, Cloud), ITIL/ITSM Process Governance, Vendor & Contract Manag... ...

days per week on-site. The ideal candidate will have strong experience in Enterprise Network Operations (LAN, WAN, SD-WAN, VPN, Cloud), ITIL/ITSM Process xkybehq Governance, Vendor & Contract Manag Find out if this opportunity is a good fit by reading all of the information that follows below. Please ...

integrity, seamless integration with external systems, and alignment with business objectives. This role combines solution architecture, technical leadership, and project governance to deliver complex ITSM solutions on time and within budget click apply for full job details ...

integrity, seamless integration with external systems, and alignment with business objectives. This role combines solution architecture, technical leadership, and project governance to deliver complex ITSM solutions on time and within budget. Your xkybehq responsibilities: Def All potential candidates should read through the following details of this job with care before ...

reporting regarding performance, business requirements and continuous improvement. To manage the on-site 2 line IT Support provided by IT Technicians using the Group ITSM tool and following IT policies, processes, procedures, and standards as deployed in line with the ITIL framework. Leadership of a group of school-based IT … auditing of all IT hardware, software, services, and user accounts within a school/business unit to ensure accuracy of data held in the ITSM/CMDB. Build, Manage and Develop a team of highly skilled School IT Technicians who work in the allocated schools/business units. Collaborate with ...

manner. The hours are 9am - 5.30pm Salary £30k - £35k DOE Key Responsibilities - IT Support & Operations - Actively manage and resolve issues and requests through the ITSM ticketing system - Provide end-user support, troubleshooting hardware, software, and access issues - Assist with joiners, movers, and leavers - Support local break/fix issues … local and small-scale IT projects - Security, Compliance & Best Practice - Assist with IT audits and maintenance of ISO 27001 and Cyber Essentials certifications - Follow ITSM methodology, ensuring issues are tracked, documented, and resolved efficiently - Adhere to IT security best practices and change management processes - Modern Workplace Responsibilities - Manage and troubleshoot ...

responsibilities will include: Investigating and resolving first-line technical issues with desktops, laptops, mobiles, and standard business applications Handling support requests via phone, email, ITSM portal, and walk-ups Logging, categorising, and prioritising tickets accurately in the ITSM tool Monitoring ticket queues to ensure SLAs and response times … will be: Experienced in a 1st Line Service Desk or similar support role Familiar with Active Directory (user and group management) Experienced with an ITSM platform such as Freshservice, ServiceNow, or Jira Able to troubleshoot hardware, software, and basic network issues A strong communicator, both verbally and in writing Confident ...

within a Helpdesk environment and looking to transition to Application management. Experience or knowledge of SolarWinds would be highly advantageous, however experience of other ITSM or even enterprise level CRM’s would also be relevant. It is essential that you have some experience in configuration management and, as you will … support experience. Some duties include (but are not limited to): Assist in the administration and support of Workday, Neon, SAP, xFlow, their in-house ITSM platform, and other core business systems. Perform system checks, monitoring, and network scanning tasks. Respond to and resolve helpdesk queries and incidents across supported systems. ...

house solutions and third-party platforms, ensuring every release meets the highest standards. If you’re passionate about testing, have strong experience across ServiceNow ITSM/CSM , and enjoy working in collaborative agile teams—this role offers the chance to make a real and lasting impact. What … Practical experience with test and defect management tools such as Jira, Zephyr or DevOps. Confident in identifying, reporting and managing defects. Experience testing ServiceNow ITSM and CSM modules . Solid understanding of the ITIL framework and experience performing regression testing within ServiceNow. A proactive attitude, attention to detail ...

seeking an experienced Technical Design Authority (TDA) with strong expertise in BMC Helix and ITSM architecture to lead technical delivery across a major transformation programme. This role suits a hands-on architect with deep knowledge of Helix ITSM, Atrium CMDB, AR System, Digital Workplace, Smart IT, and complex integration environments. … Responsibilities Define, validate and govern BMC Helix architecture across ITSM, CMDB, Digital Workplace and Smart IT. Design scalable, secure solutions using Helix Innovation Studio and Business Workflows. Lead integrations with third-party platforms including Active Directory, orchestrators, discovery tools, APIs, web services and middleware. Oversee CMDB reconciliation, data flows, auto ...