26 to 27 of 27 ITSM Jobs in the Thames Valley

cutting-edge solutions that transform how organisations interact with their employees and customers across the ServiceNow platform. Your Role in the Team Platform Development Customise and configure modules across ITSM, HRSD, CSM, and onboarding workflows Build and maintain applications using JavaScript and Angular Utilise Now Assist, GenAI, and Workflow Data Fabric for modern, intelligent solutions User-Centric Design Design intuitive … What You'll Bring Must-Haves: 2+ years of real-world ServiceNow development experience Proficiency in JavaScript, HTML, CSS, Flow Designer, and the Glide API Experience with core workflows: ITSM, HRSD, CSM, Onboarding API integration knowledge (REST/SOAP) Strong communication and analytical skills Understanding of employee/customer experience design Desirable Certifications: ServiceNow Certified Application Developer (CAD) ServiceNow Implementation More ❯

and data compliance issues, understanding technical obligations. Improve operational processes to adapt to evolving business needs and industry standards. Mentor team leads , fostering accountability, growth, and excellence. Collaborate with ITSM, engineering, and change management teams to improve service quality and manage risks. Drive service improvement through insights and analysis to enhance tools, processes, and supplier performance. Transition BAU tasks from … technical expertise in legacy and cloud infrastructure (Azure, AWS, Cloudflare, Nginx, GitHub, Kubernetes, monitoring platforms like NewRelic and Solarcloud). Several years of experience in IT Operations, SRE, or ITSM, with a record of operational excellence. Strong troubleshooting skills across diverse technology stacks, including internal and third-party components. Proven leadership of global, 24x7 teams, emphasizing performance and resilience. Understanding More ❯