ITSM Jobs in the Thames Valley

IT Service Management (ITSM)
South East > Thames Valley

The table below provides summary statistics for permanent job vacancies advertised in the Thames Valley requiring ITSM skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ITSM over the 6 months leading up to 14 May 2025, comparing them to the same period in the previous two years.

6 months to
14 May 2025
Same period 2024 Same period 2023
Rank 107 131 135
Rank change year-on-year +24 +4 +80
Permanent jobs citing ITSM 71 125 128
As % of all permanent jobs advertised in the Thames Valley 2.10% 1.87% 2.14%
As % of the Processes & Methodologies category 2.23% 2.20% 2.26%
Number of salaries quoted 38 82 101
10th Percentile £28,500 £29,301 £25,000
25th Percentile £31,250 £31,625 £31,250
Median annual salary (50th Percentile) £36,250 £52,500 £40,500
Median % change year-on-year -30.95% +29.63% -26.36%
75th Percentile £46,250 £55,000 £55,000
90th Percentile £122,500 £63,750 £62,500
South East median annual salary £45,500 £52,500 £50,000
% change year-on-year -13.33% +5.00% -7.83%

All Process and Methodology Skills
Thames Valley

ITSM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the Thames Valley.

Permanent vacancies with a requirement for process or methodology skills 3,181 5,682 5,672
As % of all permanent jobs advertised in the Thames Valley 93.97% 84.81% 94.74%
Number of salaries quoted 1,233 3,901 3,099
10th Percentile £28,500 £29,000 £29,750
25th Percentile £38,500 £37,500 £40,000
Median annual salary (50th Percentile) £55,000 £50,000 £55,000
Median % change year-on-year +10.00% -9.09% -
75th Percentile £73,750 £65,000 £72,500
90th Percentile £87,500 £80,000 £87,500
South East median annual salary £56,500 £50,000 £55,000
% change year-on-year +13.00% -9.09% -

ITSM
Job Vacancy Trend in the Thames Valley

Job postings citing ITSM as a proportion of all IT jobs advertised in the Thames Valley.

Job vacancy trend for ITSM in the Thames Valley

ITSM
Salary Trend in the Thames Valley

3-month moving average salary quoted in jobs citing ITSM in the Thames Valley.

Salary trend for ITSM in the Thames Valley

ITSM
Salary Histogram in the Thames Valley

Salary distribution for jobs citing ITSM in the Thames Valley over the 6 months to 14 May 2025.

Salary histogram for ITSM in the Thames Valley

ITSM
Job Locations in the Thames Valley

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Thames Valley region over the 6 months to 14 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Berkshire +17 56 £37,500 -28.57% 24
Buckinghamshire +14 8 £32,500 -7.14% 5
Oxfordshire +13 7 £42,500 +30.77% 11
ITSM
South East

ITSM
Co-occurring Skills and Capabilities in the Thames Valley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 28 (39.44%) SharePoint
2 5 (7.04%) Apache
2 5 (7.04%) IIS
3 2 (2.82%) Microsoft Exchange
Applications
1 3 (4.23%) Microsoft Office
Business Applications
1 1 (1.41%) Oracle ERP
Cloud Services
1 31 (43.66%) Azure
2 26 (36.62%) Power Automate
2 26 (36.62%) Power Platform
2 26 (36.62%) PowerApps
3 10 (14.08%) SaaS
4 5 (7.04%) Microsoft 365
5 4 (5.63%) Salesforce Service Cloud
6 3 (4.23%) AWS
6 3 (4.23%) GCP
7 2 (2.82%) Entra ID
8 1 (1.41%) Mimecast
8 1 (1.41%) OneDrive
Communications & Networking
1 5 (7.04%) DNS
1 5 (7.04%) Firewall
1 5 (7.04%) TCP/IP
2 1 (1.41%) Remote Desktop
2 1 (1.41%) VPN
Database & Business Intelligence
1 26 (36.62%) Big Data
1 26 (36.62%) Data Lake
1 26 (36.62%) Power BI
1 26 (36.62%) Tableau
2 5 (7.04%) Relational Database
2 5 (7.04%) SQL Server
3 1 (1.41%) Amazon RDS
3 1 (1.41%) Oracle BI Publisher
Development Applications
1 2 (2.82%) JIRA
General
1 29 (40.85%) Law
2 12 (16.90%) Social Skills
3 6 (8.45%) Marketing
4 5 (7.04%) Back Office
4 5 (7.04%) Local Government
4 5 (7.04%) Public Sector
4 5 (7.04%) Retail
5 3 (4.23%) Advertising
6 1 (1.41%) Analytical Skills
6 1 (1.41%) Finance
6 1 (1.41%) Inclusion and Diversity
6 1 (1.41%) Legal
6 1 (1.41%) Manufacturing
Job Titles
1 27 (38.03%) Lead
2 10 (14.08%) Service Manager
3 9 (12.68%) IT Support
4 8 (11.27%) Analyst
4 8 (11.27%) Service Desk Manager
5 6 (8.45%) Sales Executive
5 6 (8.45%) Solutions Sales Executive
6 5 (7.04%) Support Engineer
7 4 (5.63%) Help Desk Manager
8 3 (4.23%) IT Director
8 3 (4.23%) Platform Engineer
8 3 (4.23%) Services Director
9 2 (2.82%) 2nd Line Engineer
9 2 (2.82%) 2nd Line Support
9 2 (2.82%) 2nd Line Support Engineer
9 2 (2.82%) IT Analyst
9 2 (2.82%) IT Manager
9 2 (2.82%) IT Services Manager
10 1 (1.41%) 2nd Line Service Desk Analyst
10 1 (1.41%) Workday Analyst
Libraries, Frameworks & Software Standards
1 2 (2.82%) AngularJS
1 2 (2.82%) REST
1 2 (2.82%) SOAP
Miscellaneous
1 10 (14.08%) Onboarding
2 6 (8.45%) Driving Licence
2 6 (8.45%) Self-Motivation
3 5 (7.04%) Client/Server
3 5 (7.04%) Data Centre
3 5 (7.04%) Management Information System
4 3 (4.23%) CMDB
4 3 (4.23%) Product Ownership
5 1 (1.41%) Enterprise Software
5 1 (1.41%) EPoS
5 1 (1.41%) Smartphone
Operating Systems
1 13 (18.31%) Windows
2 5 (7.04%) Windows Server
3 4 (5.63%) Windows 10
4 3 (4.23%) Linux
5 1 (1.41%) Android
5 1 (1.41%) Apple iOS
5 1 (1.41%) Mac OS X
Processes & Methodologies
1 45 (63.38%) Service Management
2 35 (49.30%) Analytics
3 31 (43.66%) Project Management
4 27 (38.03%) Business Intelligence
4 27 (38.03%) Computer Science
4 27 (38.03%) Mentoring
4 27 (38.03%) Stakeholder Management
5 26 (36.62%) Business Strategy
5 26 (36.62%) Data Analysis
5 26 (36.62%) Data Analytics
5 26 (36.62%) Data Engineering
5 26 (36.62%) Data Governance
5 26 (36.62%) Data Integration
5 26 (36.62%) Data Management
5 26 (36.62%) Data Science
5 26 (36.62%) Storytelling
6 19 (26.76%) ITIL
7 15 (21.13%) CRM
8 11 (15.49%) Service Delivery
9 10 (14.08%) B2B
Programming Languages
1 9 (12.68%) SQL
2 7 (9.86%) PowerShell
2 7 (9.86%) Python
3 3 (4.23%) JavaScript
4 2 (2.82%) Bash
5 1 (1.41%) PL/SQL
Qualifications
1 37 (52.11%) Degree
2 4 (5.63%) Security Cleared
3 3 (4.23%) Master's Degree
3 3 (4.23%) Six Sigma Black Belt
3 3 (4.23%) Six Sigma Green Belt
3 3 (4.23%) Six Sigma Master Black Belt
4 2 (2.82%) DV Cleared
4 2 (2.82%) SC Cleared
5 1 (1.41%) Computer Science Degree
5 1 (1.41%) ITIL Certification
5 1 (1.41%) ITIL Foundation Certificate
5 1 (1.41%) MCSE
5 1 (1.41%) Microsoft Certification
5 1 (1.41%) PMI Certification
5 1 (1.41%) PMP
Quality Assurance & Compliance
1 26 (36.62%) Data Quality
2 6 (8.45%) SLA
3 2 (2.82%) QA
4 1 (1.41%) COBIT
System Software
1 10 (14.08%) VMware Infrastructure
2 6 (8.45%) Active Directory
3 4 (5.63%) Hyper-V
4 3 (4.23%) Virtual Desktop
Systems Management
1 6 (8.45%) SCCM
2 5 (7.04%) ZABBIX
3 2 (2.82%) Ansible
3 2 (2.82%) SCOM
3 2 (2.82%) SCSM
3 2 (2.82%) Terraform
Vendors
1 38 (53.52%) Microsoft
2 34 (47.89%) ServiceNow
3 11 (15.49%) VMware
4 6 (8.45%) Oracle
5 4 (5.63%) Citrix
5 4 (5.63%) Salesforce
6 3 (4.23%) SolarWinds
7 1 (1.41%) Veeam
7 1 (1.41%) Workday