staff supervision skills. Working as the Domestic Abuse Support Work Team Leader you will join the Care and Support department to ensure the delivery, management and development of high-quality person-centred support to customers. As the Domestic Abuse Support Work Team Leader you will also be responsible for … facilities management pertaining to the building in accordance with contract specifications, relevant procedures and statutory obligations, enabling individuals to sustain tenancies by promoting independence, freedom and choice. DUTIES Your duties as a Domestic Abuse Support Work Team Leader will include: Act as Designated MARAC Officer Monitor and manage team … in accordance with relevant policies and procedures Manage and support a team of employees, volunteers and student placements, specifically in the areas of: Absence management, Performancemanagement (conduct, support & supervision/appraisal), and Training and development Develop and maintain an understanding of the needs of service users More ❯
slough, south east england, United Kingdom Hybrid / WFH Options
Career Legal
working as their new Information Governance Manager . The purpose of this role is to develop and improve the existing Information Governance and Records Management programme, ensuring appropriate quality standard with relevant legislation are met. You’ll also me acting as the lead to the Records Management team. … Supporting the London General Counsel/Head of Risk & Compliance in furthering the department’s goals Identifying and implementing process improvements to all Records Management services and work closely with the Risk & Compliance team Promote Information Governance and Records Management services to the London office Build and manage … within the London office Develop and maintain a cohesive Information Governance programme which includes both physical and electronic records Identify the most appropriate records management resources to meet service requirements Provide specialist advice to the senior management team on Information Governance legislative compliance and good practice Support Data More ❯
Customer Services Team Leader Division: ICT Services Department: Service Desk Reports to (Job Title): Service Desk Manager Main Goal To provide day to day management, supervision and support for the Level 1 Service Reception Team. Responsibilities/Tasks Work with Service Desk Managers (SDM) to effectively support and develop … set SLAs & Resolutions periods. Ensuring that all web chat interactions from customers are answered within 2 minutes of being received by an agent Quality Management – Ensure that monthly call quality and weekly incident management is completed to the relevant standards Escalation/Complaints Management – ensure that all … first line escalations and/or complaints are handled within the set timeframes. Attend customer meetings as required. People Management - Attendance & Performancemanagement, motivation, Defining Success, development, holiday management, as well as any other aspects of people management that may occur. Conduct monthly More ❯
Customer Services Team Leader Division: ICT Services Department: Service Desk Reports to (Job Title): Service Desk Manager Main Goal To provide day to day management, supervision and support for the Level 1 Service Reception Team. Responsibilities/Tasks Work with Service Desk Managers (SDM) to effectively support and develop … set SLAs & Resolutions periods. Ensuring that all web chat interactions from customers are answered within 2 minutes of being received by an agent Quality Management - Ensure that monthly call quality and weekly incident management is completed to the relevant standards Escalation/Complaints Management - ensure that all … first line escalations and/or complaints are handled within the set timeframes. Attend customer meetings as required. People Management - Attendance & Performancemanagement, motivation, Defining Success, development, holiday management, as well as any other aspects of people management that may occur. Conduct monthly More ❯
Customer Services Team Leader Division: ICT Services Department: Service Desk Reports to (Job Title): Service Desk Manager Main Goal To provide day to day management, supervision and support for the Level 1 Service Reception Team. Responsibilities/Tasks Work with Service Desk Managers (SDM) to effectively support and develop … set SLAs & Resolutions periods. Ensuring that all web chat interactions from customers are answered within 2 minutes of being received by an agent Quality Management – Ensure that monthly call quality and weekly incident management is completed to the relevant standards Escalation/Complaints Management – ensure that all … first line escalations and/or complaints are handled within the set timeframes. Attend customer meetings as required. People Management - Attendance & Performancemanagement, motivation, Defining Success, development, holiday management, as well as any other aspects of people management that may occur. Conduct monthly More ❯
Customer Services Team Leader Division: ICT Services Department: Service Desk Reports to (Job Title): Service Desk Manager Main Goal To provide day to day management, supervision and support for the Level 1 Service Reception Team. Responsibilities/Tasks Work with Service Desk Managers (SDM) to effectively support and develop … set SLAs & Resolutions periods. Ensuring that all web chat interactions from customers are answered within 2 minutes of being received by an agent Quality Management – Ensure that monthly call quality and weekly incident management is completed to the relevant standards Escalation/Complaints Management – ensure that all … first line escalations and/or complaints are handled within the set timeframes. Attend customer meetings as required. People Management - Attendance & Performancemanagement, motivation, Defining Success, development, holiday management, as well as any other aspects of people management that may occur. Conduct monthly More ❯
of helping your team succeed and grow. What you’ll be doing: Lead a team of Principal, Senior and Software Engineers, with responsibility for performancemanagement and development ensuring exceptional level of service to our clients Design and implement functionality for the external clients Responsible for implementation in … of commercial experience in game development Prior experience of mentoring and coaching team members Experience of supporting HR initiatives including development discussions, recruitment and performancemanagement Excellent C++ programming skills Attention to detail with a strong ability to evaluate and comprehend direction Awesome technical insight and a finisher More ❯
of helping your team succeed and grow. What you’ll be doing: Lead a team of Principal, Senior and Software Engineers, with responsibility for performancemanagement and development ensuring exceptional level of service to our clients Design and implement functionality for the external clients Responsible for implementation in … of commercial experience in game development Prior experience of mentoring and coaching team members Experience of supporting HR initiatives including development discussions, recruitment and performancemanagement Excellent C++ programming skills Attention to detail with a strong ability to evaluate and comprehend direction Awesome technical insight and a finisher More ❯
of helping your team succeed and grow. What you’ll be doing: Lead a team of Principal, Senior and Software Engineers, with responsibility for performancemanagement and development ensuring exceptional level of service to our clients Design and implement functionality for the external clients Responsible for implementation in … of commercial experience in game development Prior experience of mentoring and coaching team members Experience of supporting HR initiatives including development discussions, recruitment and performancemanagement Excellent C++ programming skills Attention to detail with a strong ability to evaluate and comprehend direction Awesome technical insight and a finisher More ❯
of helping your team succeed and grow. What you’ll be doing: Lead a team of Principal, Senior and Software Engineers, with responsibility for performancemanagement and development ensuring exceptional level of service to our clients Design and implement functionality for the external clients Responsible for implementation in … of commercial experience in game development Prior experience of mentoring and coaching team members Experience of supporting HR initiatives including development discussions, recruitment and performancemanagement Excellent C++ programming skills Attention to detail with a strong ability to evaluate and comprehend direction Awesome technical insight and a finisher More ❯
oxford district, south east england, United Kingdom
The Multiplayer Group (MPG)
of helping your team succeed and grow. What you’ll be doing: Lead a team of Principal, Senior and Software Engineers, with responsibility for performancemanagement and development ensuring exceptional level of service to our clients Design and implement functionality for the external clients Responsible for implementation in … of commercial experience in game development Prior experience of mentoring and coaching team members Experience of supporting HR initiatives including development discussions, recruitment and performancemanagement Excellent C++ programming skills Attention to detail with a strong ability to evaluate and comprehend direction Awesome technical insight and a finisher More ❯
slough, south east england, United Kingdom Hybrid / WFH Options
MarTrust
maximize their usage of our services. A proactive approach at handling deadlocks and managing senior stakeholders will require strong communication skills. Your strong project management skills will be essential in ensuring a smooth and timely customer onboarding process. Your Day-to-Day Will Involve: Project Management : Own and … to meet with customers face-to-face, fostering strong relationships and addressing specific needs directly. Coordination : Collaborate closely with cross-functional teams (Sales, Account Management, Compliance, Product) to ensure efficient and coordinated implementation. Allocate tasks and responsibilities to stakeholders as required, monitor progress, and provide guidance as needed. Qualifications … We’re Looking For: Certification in Project Management is a plus Foreign languages are a plus (incl. Chinese) Project Management - 3+ years of experience in project management roles, with a track record of successful project delivery Customer Onboarding - Strong understanding of customer onboarding processes and best practices More ❯
Performance Analytics Manager Central London - Hybrid (4-5 days in office) £50,000 - £60,000 Please note that this role does not offer sponsorship now or in the future. A major player in the rail sector is looking for a proactive Performance Manager to lead their Data Analytics … Team within the wider Performance division. This is a unique opportunity to work with 10+ years of train operational data and help create a holistic, data-driven performance strategy across the business. What's the role? The Performance division covers Delay Attribution, Data Analytics, and Strategy. You … complex operational datasets into clear, actionable intelligence using Excel and Power BI Collaborating closely with the Delay Attribution and Strategy Teams to drive continuous performance improvements across the business Designing and implementing solutions to automate reporting processes and reduce manual workload Providing hands-on analytical support for urgent and More ❯
accelerating the organization's digital transformation journey. As a leader of the value realization office responsible for four key service lines (namely Software Asset Management, Supplier PerformanceManagement, Data Excellence Office, and Value Delivery Office), it is imperative to deliver outcomes that are measured through OKRs and … managing strategic and operational suppliers/partners (Global, regional, local). Proven track record in managing and delivering value through a visionary software asset management strategy and execution. Proven track record in driving and delivering 360-degree value to the enterprise - Technology Metrics, Business metrics, NPS, XLA, etc. Proven … record in implementing data and analytics capabilities to deliver value/insights. Proven track record in senior stakeholder management. Master's degree in engineering, management, or related field preferred, or equivalent experience. Preferably proven consulting experience in the Consumer Products Goods Industry. What will be your key responsibilities? Work More ❯
as well as handling migrations and system upgrades, ensuring seamless delivery, high standards of quality, and alignment with customer expectations. Collaborate with the Project Management Office (PMO) and internal teams to allocate resources effectively, ensuring high-quality project execution for SaaS implementations. Guide and manage partner resources on projects … ensuring adherence to performance standards and operational excellence. Customer Engagement & Risk Management Serve as the primary escalation point for regional customer concerns, identifying and mitigating project risks quickly. Foster proactive customer engagement strategies to enhance client satisfaction and build strong references. Team Leadership & Talent Development Lead a team … needs, make informed hiring decisions, and provide mentorship, support, and career development for team members while managing their professional growth across the region. Financial & PerformanceManagement Drive financial performance by overseeing revenue planning, optimizing cost structures, and ensuring efficient backlog execution. Monitor and report on key performanceMore ❯
of project managers and/or should be responsible for execution of large project of size $20 million and above, defining and developing Project Management methodologies by working closely with the PMO- Head. He/she should be able todefine processes and create WoW for projects, looks into overall … for scope, effort, budget and delivery Drives continuous improvement in project deliveries and individual/team performance. Towards this, measures and analyzes deliveries and performance across projects and timeline. Contributes to annual planning of PMO and then executes it meticulously Is proactive and the ultimate escalation point on all … matters related to all programs undertaken and team management Will look at Process efficiency and innovate methodology with a view to maximize value provided to the business units Establishes and maintains excellent relationships with customer/Business Units Viewed and perceived as a Role model and a genuine Team More ❯
insights and support strategic decision-making. Financial Planning & Analysis: Oversee all aspects of financial planning, budgeting, and forecasting to ensure alignment with company goals. PerformanceManagement: Monitor financial performance against budgets and forecasts, and provide variance analysis and recommendations. Reporting: Produce and present regular financial reports to … senior management, highlighting key trends and insights. Value Creation: Identify opportunities for business growth and efficiency improvements through detailed financial analysis and modelling. Candidate Profile: Significant experience in a senior FP&A role, ideally within a multi-national organisation. Must have experience working in a B2B environment. Track record … working in a regional role. Proven experience in leading and mentoring finance teams, fostering a collaborative and high-performance environment. Extensive knowledge of financial planning, budgeting, forecasting, and analysis. Strong analytical and problem-solving skills, with the ability to interpret complex financial data and provide clear insights. Proficient in More ❯
Milton Keynes, Buckinghamshire, United Kingdom Hybrid / WFH Options
ENGINEERINGUK
and the industry on developing and deploying innovative trials to help build a better railway. This includes areas such as stations, operations control, train performancemanagement, timetable planning, and more. This is an excellent opportunity for someone who is passionate about driving business transformation and achieving tangible results. … Directors, Executive Directors, and senior stakeholders, fostering strong, effective relationships to facilitate successful programme outcomes. Throughout the day, you'll analyse and evaluate programme performance, meticulously tracking benefits to verify that transformational changes are effectively embedded. You will also be focused on detailed planning through the systems thinking lifecycle … driving consistent and impactful change. Essential Criteria • Be able to travel nationally on a regular basis, often staying overnight • Relevant experience in the successful management of major and complex change programmes • Proven experience in applying Systems Thinking methodology • Proven experience in business improvement and business change management approaches More ❯
slough, south east england, United Kingdom Hybrid / WFH Options
MarTrust
false positives to refine and optimize fraud detection systems. o Ensure that the company's financial practices comply with statutory regulations and legislation. • Data Management and Analysis: o Extract, clean, and manage large datasets using SQL and Python for in-depth analysis. o Utilize data analytics tools to track … application in fraud detection. o Statistical Analysis: Strong foundation in statistics, including experience with hypothesis testing, regression analysis, and probability theory. • Fraud and Risk Management Expertise: o In-depth understanding of card fraud typologies and techniques, including phishing, card-not-present (CNP) fraud, and card-present fraud. o Experience … o Ability to interpret complex data and turn it into actionable insights. o Familiarity with anomaly detection and pattern recognition techniques. • Communication and Stakeholder Management: o Excellent communication skills with the ability to translate complex data findings into clear insights for non-technical stakeholders. o Experience working within cross More ❯
slough, south east england, United Kingdom Hybrid / WFH Options
ShipServ
new customers and clients through business development activities and to promote VesselMan/ShipServ/Marcura brand awareness. VesselMan is a process and project management platform with a vision to deliver the world’s best digital platform for dry-dockings, technical projects and data driven repairs. This is an … discussions – preferably from the maritime industry related to the opportunities for digitalisation and strategic collaboration across the value chain. You must be comfortable with management discussions, communicating business value from utilizing digital technologies and improved ways of work within asset management, including presentations and product demonstrations. Manage the … sales pipeline and generate revenue using SalesForce. Provide regular updates on the progresses made to Management and update the relevant software that monitor the sales pipeline cycle. Establish customers' needs, assess the relevant services required and prepare the proposal to the customer. Understand the value drivers and negotiate the More ❯
slough, south east england, United Kingdom Hybrid / WFH Options
Frazer Jones
essential requirement of API integrations across Hibob and satellite systems, tying in and connecting the bridge across the core Hibob HRIS and the LMS, performance system, shares platforms, and ATS. This is a true standalone position working for a global organisation with a fantastic culture and HR team. Key … HR systems. Develop custom dashboards and reports to support HR analytics. Serve as the systems manager for various HR technologies, including Employee engagement tools, Performancemanagement systems, Learning management platforms, and Applicant tracking systems. Oversee pilot programs and proof of concept testing for emerging HR tech solutions. More ❯
and Digital Advertising to lead the creation of an in-house SEM and digital advertising function within the MarComm department. Structured like an internal performance marketing agency, this team will combine existing and net new resources to deliver scalable, measurable, and efficient search and performance strategies across all … divisions of the TransPefect Global Group. Your primary mission – as the leader of this team – will be to deliver high performance in the areas of brand awareness and qualified lead generation through effective strategy and execution. This role works closely with stakeholders across leadership, corporate marketing, sales, production, and … deliver, all while being held accountable at the same level that a third-party agency would be (where contract renewal depends on results and performance). Internal partnerships and teamwork are critical as this group will be responsible for supporting successful programs across all company divisions, verticals, and products. More ❯
slough, south east england, United Kingdom Hybrid / WFH Options
Marcura
through the website and paid digital channels. You’ll be responsible for end-to-end campaign execution, SEO and web optimization, social and paid performance, and continuous conversion improvement. This is a hands-on role suited to someone who thrives on autonomy, experimentation, and impact—and who can translate … paid social (especially LinkedIn), and remarketing platforms. Use SEO and content strategy to drive organic growth, increase rankings, and support thought leadership. Monitor campaign performance and lead quality via HubSpot, GA4, and LinkedIn Campaign Manager reporting on what’s working and why. Run A/B tests to continually … SEO and paid digital strategies. Experience working closely with content and product marketing teams. Creative thinker with a test-and-learn mindset. Strong project management and prioritization skills. Highly analytical and comfortable with campaign data, attribution, and ROI analysis. Clear communicator, both written and verbal. Proactive, resourceful, and confident More ❯
slough, south east england, United Kingdom Hybrid / WFH Options
Seekhr
strategy, aligning initiatives with business objectives. Partner with senior leaders to develop high-impact talent and engagement strategies. Lead key people initiatives, including compensation, performancemanagement, and organisational development. Provide expert guidance on complex employee relations cases and coach managers on best practices. Use data-driven insights to … function. Strong ability to influence and partner with senior leadership and C-suite executives. Expertise in managing complex employee relations cases and fostering high-performance cultures. Experience leading transformation and change management initiatives. Agile, results-driven approach with a proactive, problem-solving mindset. Benefits Up to £90K + More ❯
aspects of security testing, above all you will know what clients are looking for when they buy security testing and how to deliver it. Management and delivery of penetration testing services to clients to include the following: Scoping Financial and risk management Delivery of testing and the oversight … of testers Review of deliverables (QA) Coaching and developing team members through sharing of experience and knowledge. Performancemanagement of junior staff. Continuous development of self and team, including managing client feedback. Monitoring quality of service and products to clients and carrying out improvement or development as necessary. More ❯