26 to 42 of 42 Service Management Jobs in the Thames Valley

Support Applications Manager (Power Automate or PowerBI) required to work near to Thatcham. Please note: This is a sole management position, so we do not need someone that has managed people before, and this is heavily Admin based. This is a Monday to Friday Office based role … successful. My client will not sponsor you so, please only apply if you have full UK working rights. Job purpose: To manage (sole management) the IT Applications of my client and ensure a robust, reliable and secure service is developed and maintained. To provide data management support ...

Support Applications Manager(Power Automate or PowerBI) required to work near to Thatcham. Please note: This is a sole management position, so we do not need someone that has managed people before, and this is heavily Admin based. This is a Monday to Friday Office based role … successful. My client will not sponsor you so, please only apply if you have full UK working rights. Job purpose: To manage (sole management) the IT Applications of my client and ensure a robust, reliable and secure service is developed and maintained. To provide data management support ...

Operations Director - MSP - Oxfordshire/Hybrid We're working with a fast-growing Managed Service Provider and they're looking to appoint an Operations Director to play a key role in their next phase of growth. This is a high-impact leadership role where you'll have the opportunity … shape and modernise service delivery across the business, driving consistency, scalability and operational excellence across service desk, field teams and project delivery. You'll be joining a well-established organisation with strong market presence, but one that is actively evolving its operating model - making this an ideal opportunity ...

incidents across various systems Manage incidents through to resolution in collaboration with third-party vendors. Maintain accurate and up-to-date records across all service management tools. Schedule and coordinate engineering visits, ensuring optimal resource allocation. Liaise with customers and stakeholders to provide timely updates and support. Essential … Skills & Experience Proven experience in incident resolution and/or secure IT infrastructure management Strong background in customer service Confident in diary management and coordinating field-based teams Experience working with third-party suppliers and service providers Proficient in Microsoft Office (Excel, Outlook, Word, etc. ...

initiatives with strategic technology partners. * Lead commercial negotiations and resolve in contract disputes, ensuring strong commercial outcomes and value for money. * Oversee supplier performance management, including KPIs, service levels, contract compliance, and continuous improvement. * Segment supplier relationships and implement appropriate governance structures aligned to SRM best practice. * Manage … Procurement on commercial improvement. * Engage senior supplier executives to align capabilities, offerings, and strategic direction with organisational needs. Essential Attributes * Strong communication and stakeholder management skills, including the ability to influence C suite stakeholders. * Strategic thinker with strong relationship building capability and high professional integrity. * Solutions focused, able ...

Service Delivery Manager at Davies Technology Solutions (DTS), you will play a crucial role in co-ordinating the delivery of change and small projects to the clients of the Onboarding and Support function. Your role will encompass the management of small releases from planning through to delivery, ensuring … Work, Test Completion Report, is created and maintained as part of agreed support and change releases. Assist with, and own as appropriate, client service reviews Provide support in regards to client driven audit and attestation processes Pick up and run with any other activities that enhance the service ...

ServiceNow Developer- SC Security Clearance Service Now Developer, ideally with current DV or SC Security Clearance is required to support our central government client on implementing solutions on the ServiceNow platform to support business processes and improve service delivery. The ServiceNow Developer will be tasked with customising … ServiceNow Developer- SC Security Clearance - Desirable Experience • ServiceNow certifications (CSA, CAD, CIS in ITSM/ITOM/others). • Knowledge of ITIL processes and service management best practices. • Experience with Agile/Scrum delivery. • Familiarity with DevOps pipelines and source control (Git, GitLab, Azure DevOps). 6 month ...

Configuration – LTM, ASM Network Monitoring PRTG Cisco ACI Azure AWS experience Desirable: Experience of working within a variety of ITIL4 environments. Knowledge of IT Service Management toolsets ie ServiceNow Key performance reporting and documentation Stakeholder Management Leadership skills The role requires the successful candidate to be onsite ...

Service Desk- 1st line Incident Operator (4‐Month FTC) Location: Reading (5 days in office) Contract Type: Fixed Term Contract – 4 months Are you great with customers, confident on the phone, and skilled at solving technical problems? We’re looking for a Service Desk Incident Operator to join … single point of contact for Key Accounts, including handling escalations. Providing support and troubleshooting over the phone . Monitoring and responding to the Incident Management inbox . Escalating unresolved issues to second-line support teams . Logging and managing incident tickets within the service management system. Requesting ...

with onboarding new customers, monitoring daily EDI transactions, maintaining documentation, and supporting troubleshooting activities. Working alongside senior team members and various departments including Customer Service, IT, Finance, and Sales Operations, you will help ensure smooth onboarding processes and strong operational performance. Responsibilities include but are not limited to: Supporting … control and ensuring internal teams have access to current materials. Supporting the development of templates and standardised onboarding processes. Working cross-functionally with Customer Service, IT/Integration, Sales Operations and Finance teams. Communicating with external EDI providers and integration partners where required. Providing regular updates on onboarding progress ...

configuration of desktop computers, laptops, printers, and other IT equipment, ensuring they are functioning correctly and securely. Respond to IT support tickets and service requests in a timely and professional manner, escalating complex issues to senior IT staff as needed. Provide basic training and support to end-users … systems, applications, and best practices to enhance productivity and efficiency. Maintain accurate records of IT assets, inventory, and support activities using IT service management tools. Assist with IT projects and initiatives as needed, including hardware deployments, software installations, and IT infrastructure improvements. About You Some experience ...

including Linux based development activities including building and maintaining development environments, containerising applications and services. • Strong Linux administration skills and experience working within formal service management and security frameworks. • Current DV Security Clearance or SC Security Clearance or eligibility • Ability to supporting and delivering Linux based development activities ...

Public Sector Excellent commercial knowledge of Public Sector and/or government frameworks and procurement routes is essential. Experience in Managed Services and Service Management. Degree or equivalent professional qualification. This is an opportunity to make a real impact within a trusted provider of secure ICT services, supporting critical ...

office collaboration with the comfort and convenience of remote work." Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/… simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively As a Commercial Analyst, you will help translate strategy into actionable insights that support pricing decisions and business growth. Working closely with ...

PAYE THROUGH UMBRELLA Role Description: A Power BI and CMDB IT specialist combines expertise in data analysis and reporting with the governance and management of CNI data. This specialist uses data from the CMDB to create insights and ensure data accuracy, compliance, and effective IT service management. … combined Power BI and CMDB specialist role typically include: Data Analysis & Reporting: Developing, maintaining, and improving Power BI dashboards and reports to track IT service performance metrics, KPIs, and compliance status. CMDB Management & Governance: Ensuring the accuracy, completeness, and integrity of the Configuration Management Database (CMDB ...

office collaboration with the comfort and convenience of remote work." Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/… simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively As a Commercial Analyst, you will help translate strategy into actionable insights that support pricing decisions and business growth. Working closely with ...

inside IR35 One of our Blue Chip Clients is urgently looking for a PowerBI CNI CMDB Engineer ( Critical National Infrastructure, Configuration Management Database). Candidates must have SC Clearance. Please find some details below: Location: Wokingham/Hybrid - 50/50 MUST BE PAYE THROUGH UMBRELLA A Power … CMDB IT specialist combines expertise in data analysis and reporting with the governance and management of CNI data. This specialist uses data from the CMDB to create insights and ensure data accuracy, compliance, and effective IT service management. Key Responsibilities The responsibilities for a combined Power ...