17 of 17 ServiceNow Jobs in the Thames Valley

operating within ITIL-based service environments . Experience establishing and managing SLAs, KPIs, and service performance metrics . Strong understanding of ITSM platforms , particularly ServiceNow . Good understanding of core IT infrastructure, including servers, networks, and enterprise technology environments. Experience with service monitoring tools and technologies. Excellent stakeholder management, communication ...

/Exchange Online and Endpoint Management in identity related contexts. Strong documentation and communication skills; confident working directly with senior customer stakeholders. Familiarity with ServiceNow (Incidents, Requests, Change, Reporting). DESIRABLE SKILLS: Azure DevOps, IaC (ARM/Bicep), CI/CD pipelines; exposure to containers/Kubernetes. Azure Virtual Desktop ...

proactive, continuous improvement mindset with excellent analytical and problem-solving skills. Desirable Experience with IT Service Management (ITSM) platforms or ticketing systems (e.g. ServiceNow, Jira, Freshservice, Zendesk). Experience within manufacturing, mining, or other complex supply chain environments. Current Microsoft Dynamics 365 and/or Power Platform certifications. This role ...

knowledge of: Enterprise Infrastructure, Networks and End User Computing Microsoft 365, Azure and/or AWS IT Service Management (ITIL, Incident, Problem & Request Management) ServiceNow or similar ITSM tools Jira and Confluence IT security and compliance standards (ISO27001, Cyber Essentials, CIS) Service improvement, governance and operational risk management ...

user technologies Knowledge of cloud platforms including Azure, AWS and Microsoft 365 Experience working within ITSM frameworks and service delivery environments Familiarity with ServiceNow and Atlassian tools such as Jira and Confluence Understanding of security and compliance standards including ISO27001 and Cyber Essentials Ability to lead technical teams and drive ...

delivery and performance management Experience setting and managing SLAs/KPIs and in service operations using the ITIL Strong understanding of ITSM platforms (e.g., ServiceNow) Good understanding of IT architecture and key technology components, e.g., servers, networks Experience using major Microsoft Office applications (e.g., Word, Excel, PowerPoint) Disclaimer: This vacancy ...

equivalent. Professional certifications in MoP, PRINCE2, MSP, PROSCI, APMG Change Management, or similar highly desirable. Familiarity with enterprise tools (e.g., Jira, Power BI, ServiceNow) expected. Strategic and structured - Able to connect the dots between governance, change, and delivery strategy, bringing clarity to complex portfolios. Influential and credible - Builds trust with ...

large-scale transformation or programme delivery environments. Knowledge of Problem Management, Change Management, and Service Operations disciplines. Familiarity with service management tooling such as ServiceNow or equivalent. Contract Details Contract Length: Initial 6 months Engagement: Inside Scope (IR35) Pay Rate: £450/day (inside) Reasonable Adjustments: Respect and equality ...

Oracle security, roles and access controls Experience with OTBI and/or BI Publisher reporting Desirable Procurement experience Project Accounting/PPM exposure ServiceNow, Jira or Tosca experience Public Sector experience Please click here to find out more about our Key Information Documents. Please note that the documents provided contain ...

integrations Strong stakeholder management and requirements gathering skills Understanding of EPM security and access models Desirable Oracle ERP Financials exposure Financial Reporting experience ServiceNow, Jira or Tosca experience Public Sector experience Please click here to find out more about our Key Information Documents. Please note that the documents provided contain ...

Oracle security, roles and access controls Experience with OTBI and/or BI Publisher reporting Desirable Procurement experience Project Accounting/PPM exposure ServiceNow, Jira or Tosca experience Public Sector experience Please click here to find out more about our Key Information Documents. Please note that the documents provided contain ...

unable to provide visa sponsorship at this time. You'll bring experience in: Delivering CRM, ERP and enterprise applications (e.g., SAP, Oracle, Dynamics, ServiceNow) Full software delivery lifecycle: requirements, build, test, migration, go live Managing data migration and integrations Working with Agile and Waterfall methods Strong stakeholder and vendor management ...

services Strong requirements gathering and stakeholder management skills Understanding of Oracle security concepts Desirable UK Payroll legislation knowledge OTBI or BI Publisher reporting experience ServiceNow, Jira or Tosca experience Public Sector HR or Payroll experience Please click here to find out more about our Key Information Documents. Please note that ...

major incidents and high-pressure situations Experience working with Service Desk and multi-supplier environments Strong stakeholder management and communication skills Working knowledge of ServiceNow (or similar ITSM tools) Experience supporting service transitions/early life support Ideal Profile Calm under pressure and confident managing escalations Highly proactive with strong ...

We are seeking a Senior IT Service Manager to take ownership of the performance, governance and continual improvement of critical IT services. This is an outstanding opportunity to play a leading role in ensuring service ...

ITSM Sales Executive - ServiceNow/Halo/Freshworks/Avanti Location: Reading Salary: £40,000 - £50,000 + Double OTE (Uncapped Commission) We are seeking a high-performing ITSM Sales Executive with a proven track record in IT Service Management solution sales. This is an exciting opportunity to join ...

Location: Wokingham, preference for 5 days per week onsite, flexibility for 3 days per week may be considered Start Day: ASAP Contract Rate: £500 per day inside IR35 Duration: 6 months initially Role Overview Our ...