1 to 25 of 26 ServiceNow Jobs in the Thames Valley

troubleshoot system issues, investigate, and recommend permanent solutions and workarounds. Communication & Interpersonal Skills: Good communication and interpersonal skills Technical Proficiency: Proficiency in using ticketing systems (e.g., Jira Service Management, ServiceNow) Strong knowledge of Windows and/or macOS operating systems Understanding of basic networking concepts Experience with Javascript, HTML, XML, and web services (REST API, SOAP) Service Management Expertise: Knowledge More ❯

troubleshoot system issues, investigate, and recommend permanent solutions and workarounds. Communication & Interpersonal Skills: Good communication and interpersonal skills Technical Proficiency: Proficiency in using ticketing systems (e.g., Jira Service Management, ServiceNow) Strong knowledge of Windows and/or macOS operating systems Understanding of basic networking concepts Experience with Javascript, HTML, XML, and web services (REST API, SOAP) Service Management Expertise: Knowledge More ❯

management. Proactive ownership of issues with a problem-solving mindset. Familiarity with ITSM tools and service desk operations. Working knowledge of Microsoft technologies and general networking. Desirable: Experience with ServiceNow or similar tools. ITIL Foundation or SDI Service Desk Analyst certification. Understanding of SLAs and priority classifications. Additional Info: Shift-based role (between 07:00-19:00, Monday to Friday More ❯

Microsoft Technologies: Windows/Office 365/M365/Active Director/Exchange/Entra Working in an ITIL environment, a nice to have if ITIL Qualified Use of ServiceNow as an ITSM tool Must be eligible, or already SC Cleared Available to work onsite 3 days per week, with willingness to do on-call when required Must be a More ❯

ServiceNow Developer Location: UK-Based Hybrid Working Team: Digital Customer Experience Practice Type: Full-Time Salary: 60,000 - 70,000 + Pension, Private Healthcare, Unlimited Training Budget Join Our Digital Transformation Journey We're on the lookout for a talented ServiceNow Developer with 2+ years of hands-on experience to become a vital part of our dynamic and fast-growing … Digital Customer Experience team. You'll help deliver cutting-edge solutions that transform how organisations interact with their employees and customers across the ServiceNow platform. Your Role in the Team Platform Development Customise and configure modules across ITSM, HRSD, CSM, and onboarding workflows Build and maintain applications using JavaScript and Angular Utilise Now Assist, GenAI, and Workflow Data Fabric for … Centric Design Design intuitive, responsive UIs using Next Experience UI, UI Builder, and Service Portal Craft self-service portals and dashboards that enhance usability and engagement Systems Integration Integrate ServiceNow with external platforms (e.g., HR, CRM, eCommerce) using REST/SOAP APIs Ensure seamless data flow and platform consistency Experience-Driven Outcomes Enhance user journeys and productivity through real-time More ❯

ServiceNow Developer Location: UK-Based | Hybrid Working Team: Digital Customer Experience Practice Type: Full-Time Salary: £60,000 - £70,000 + Pension, Private Healthcare, Unlimited Training Budget Join Our Digital Transformation Journey We're on the lookout for a talented ServiceNow Developer with 2+ years of hands-on experience to become a vital part of our dynamic and fast-growing … Digital Customer Experience team. You'll help deliver cutting-edge solutions that transform how organisations interact with their employees and customers across the ServiceNow platform. Your Role in the Team Platform Development Customise and configure modules across ITSM, HRSD, CSM, and onboarding workflows Build and maintain applications using JavaScript and Angular Utilise Now Assist, GenAI, and Workflow Data Fabric for … Centric Design Design intuitive, responsive UIs using Next Experience UI, UI Builder, and Service Portal Craft self-service portals and dashboards that enhance usability and engagement Systems Integration Integrate ServiceNow with external platforms (e.g., HR, CRM, eCommerce) using REST/SOAP APIs Ensure seamless data flow and platform consistency Experience-Driven Outcomes Enhance user journeys and productivity through real-time More ❯

Mandatory Skills: ServiceNow-Development. Experience: 5-8 Years. This job involves: ServiceNow development: Responsible for delivering complex technical solutions within the ServiceNow environment, ensuring the outcomes meet business needs. ServiceNow platform support: Undertake operational activities including resolving platform-related incidents, version upgrades, housekeeping, and proactive maintenance. Peer checking: Perform peer reviews of colleagues' deliverables to ensure outcomes follow best practices … agree on the definition of done. Team planning and review: Participate in team DevOps ceremonies (sprint planning, demos, reviews) providing valuable input. Essential Experience: Proven experience developing on the ServiceNow platform, specifically with ITSM and ITOM modules, designing and delivering technical solutions. Familiarity with integrating external platforms/data into ServiceNow using best practices. Experience with programming languages such as … Java, JavaScript, and Python. Preferably experienced with ServiceNow modules like HR, SecOps, CMDB, or Virtual Agent. Experience using ServiceNow Catalogue Builder and Flow Designer components. Experience working within a DevOps environment, understanding related processes and controls. Strong communication skills with the ability to engage both technical and non-technical stakeholders. More ❯

in application or systems support, ideally in a SaaS, ERP, or enterprise software environment. Advantageous to have exposure to property management systems. Familiarity with ticketing systems such as Jira, ServiceNow, or Zendesk. Basic understanding of accounting principles (GL, AP, AR) or experience supporting financial modules within ERP systems. Comfortable supporting users via email, phone, or remote tools. Strong analytical, problem More ❯

Report writing experience * Experience of using Excel to Advanced level * Communication and Problem-solving skills * Stakeholder engagement experience * Delivery of analyst projects Desirable: * Public Sector Experience * Data science background * ServiceNow experience Please be aware that this role can only be worked within the UK and not Overseas. AWE's ambition is to create workplaces that recognise and celebrate differences, encourage More ❯

healthcare professionals under time pressure Hands-on experience with: SQL/databases Windows operating systems Application Support Remote Access Tools Familiarity with ticketing systems any platform (e.g. Jira, Zendesk, ServiceNow) Must be highly fluent in English , both spoken and written Must be able to drive the office is not accessible by public transport Must live within 45 minutes of Gerrards More ❯

access management knowledge, fitting for someone managing enterprise cloud environments. Roles/Groups (including built-in) Related to RBAC (Role-Based Access Control) and security best practices in Azure. ServiceNow Hyper-V/Windows 11 Scripting experience in Python, Bash Powershell More ❯

efforts across multiple teams. Desirable Knowledge, Skills and Experience: Atlassian certifications (e.g., Jira Project Administrator, Jira Software Administrator, or Atlassian Certified Expert). Experience in enterprise tools integration (e.g., ServiceNow, Salesforce, Slack, Git). Background in project management, product ownership, or systems analysis. Experience with reporting tools like Jira dashboards, eazyBI, or Tableau. Experience in Agile or hybrid project environments. More ❯

data transformation project. The aim is to transition the business from its current landscape of bespoke, custom-built systems to more modern, streamlined solutions - such as the implementation of ServiceNow and a new Snowflake data warehouse. Due to the technical nature of the role, a strong understanding of data structures and data modelling is key, and hands-on skills in More ❯

high-level 2nd line support escalations, then provide major incident support and problem management activities to perform root cause analysis and implement preventative measures to manage incidents through the ServiceNow ITSM. The successful candidate will be supporting the 3rd party provider and employees during core business hours (7 AM – 7 PM, Monday to Friday) in the office, as well as … Base (KB) articles, serving as the Subject Matter Expert (SME) for relevant content. Offer executive user support to key stakeholders and senior management. Manage escalated incidents and requests via ServiceNow, ensuring timely resolution. Utilize advanced IT troubleshooting and analytical skills for issue diagnosis and support. Take ownership of unresolved issues, delegating tasks to appropriate teams as needed. Escalate wider-impacting … the documented MI process. Skills and experience Possess strong technical skills in Windows Administration, Office365 admin, AzureAD Citrix, Intune, iOS, Azure. Knowledge of experience in ITSM ticketing systems ideally ServiceNow Strong knowledge of ITIL or preferably possess ITIL Foundation V3/V4 Strong background in Windows and Microsoft Office administration A good understanding of mobile devices, such as Apple smartphones More ❯

have solid expertise in Microsoft Dynamics 365 CRM, this is a fantastic opportunity to make an immediate impact. Key Responsibilities: Support and guide colleagues in using Dynamics 365. Oversee ServiceNow tickets and ensure issues are resolved promptly. Ensure business systems are used effectively and efficiently. Manage change requests and work closely with the IT department. Plan and manage User Acceptance More ❯

Inside IR35 6 Month Contract Key Responsibilities: Serve as a subject matter expert across various systems, including Dynamics 365, and Web Applications, providing support and guidance to colleagues. Oversee ServiceNow tickets, triaging system faults and working with IT to prioritise and resolve issues. Manage the request for change process, logging requirements, and collaborating with the IT Department. Support system and More ❯

efficiently. • Manage change requests and work closely with the IT department. • Plan and manage User Acceptance Testing (UAT). • Maintain up-to-date process maps and user guides. • Oversee ServiceNow tickets and ensure issues are resolved promptly. What We're Looking For: • Strong understanding of databases and web platforms • Familiarity with project governance and project-based work • Excellent organisational and More ❯

efficiently. • Manage change requests and work closely with the IT department. • Plan and manage User Acceptance Testing (UAT). • Maintain up-to-date process maps and user guides. • Oversee ServiceNow tickets and ensure issues are resolved promptly. What We're Looking For: • Strong understanding of databases and web platforms • Familiarity with project governance and project-based work • Excellent organisational and More ❯

effectively, offering advice and support where needed. Serve as a subject matter expert across various systems, including Dynamics 365, and Web Applications, providing support and guidance to colleagues. Oversee ServiceNow tickets, triaging system faults and working with IT to prioritise and resolve issues. Manage the request for change process, logging requirements, and collaborating with the IT Department. Support system and More ❯

change process and log requirements, working with ITD. * Support in system and User acceptance testing and ensure that business process maps and guides are kept up to date. * Manage ServiceNow tickets to ensure system faults and problems are triaged, working with the IT Department to prioritise and resolve them. Candidate Profile Requirements include:* Strong expertise in Microsoft Dynamics 365 CRM More ❯

part of a team and individually dependant on task Health and Safety awareness and practice Reporting of progress to site person in charge on a regular basis Utilising our ServiceNow platform to assist in completing visit reports Responsibilities Provide accurate site reports on completed activities to either the site SPC or your line manager Responsible for completion of maintenance against More ❯

other platforms. Manage JML lifecycle processes—ensuring timely setup for new joiners, updates for internal movers, and revocation of access for leavers. Process and resolve access requests through the ServiceNow ITSM platform. Maintain and improve documentation for access management processes and workflows. Act as a point of contact for access-related queries, escalations, and audit compliance requirements. Collaborate with security … AD, and Office 365 user administration. Understanding of JML (Joiners, Movers, Leavers) lifecycle and related access security principles. Familiarity with ITIL best practices and experience using ITSM tools (ideally ServiceNow). Excellent organisational and administrative skills with strong attention to detail. Strong verbal and written communication skills; confident working in a collaborative, fast-paced environment. Proactive mindset with a desire More ❯

Do you love all things process? Are you passionate about shaping how ServiceNow is delivered to customers? Morela is proud to be supporting our client in their search for an experienced ServiceNow Business Process Consultant to play a key role in a high-impact transformation project. Contract Role – ServiceNow Business Process Consultant (CSM) UK-Based (Remote with some on-site … Month Initial Contract (Extension Likely)Outside IR35Rate £550 per day ASAP Start Our client is delivering a major ServiceNow programme and needs a consultant who can own and improve end-to-end customer service processes using the CSM module. You’ll work closely with stakeholders, map workflows, and ensure the platform truly supports the business. Key Responsibilities: Analyse, map, and … redesign customer service processes Lead discovery sessions and define business requirements Work with ServiceNow delivery teams to ensure platform alignment Support testing, documentation, and user adoption Experience Needed: Proven experience in ServiceNow CSM Strong background in business process mapping and optimisation Confident working with stakeholders and delivery teams Familiar with agile or iterative delivery environments Message me or send your More ❯

set creation Strong technical report writing and analytical capabilities Excellent stakeholder management experience Experience working within a project delivery environment Qualifications Advanced Excel and Microsoft Office skills Familiarity with ServiceNOW (desirable) Data science knowledge (desirable) Active SC security clearance If you have the technical expertise and proven experience in Workday reporting, we encourage you to apply promptly for this exciting … opportunity to contribute to HR analytics excellence. Keywords: Data Analyst, Workday Report Writer, Workday Prism, HR Reporting, Stakeholder Management, Technical Reporting, Project Delivery, Excel, ServiceNOW, Data AnalysisElectus Recruitment Solutions provides specialist engineering and technical recruitment solutions to a number of high technology industries. We thank you for your interest in this vacancy. If you don't hear from us within More ❯

Senior Cyber Security Risk Analyst Reading - 4 days per week on site 70,000- 85,000 + bonus + benefits My client, a leading global manufacturer based in Berkshire are actively looking for Senior Cyber Security Risk Analyst to join More ❯