1 to 25 of 60 Customer Service Jobs in Tyne and Wear

Customer Service Administrator Shiremoor or Sunderland Temporary Opportunity Pertemps are currently recruiting on behalf of Northern Powergrid for a Customer Service Administrator to join their team in either Shiremoor or Sunderland. This is a fantastic opportunity for an organised and customer-focused individual to join … external customers. We’re looking for someone with strong administration and IT skills, excellent attention to detail and a genuine passion for delivering great customer service. You’ll be working across a varied range of administrative tasks, supporting colleagues and helping to ensure processes run smoothly. Key Responsibilities: Processing ...

CUSTOMER SUCCESS MANAGER Location: Remote, UK Employment Type: Full-Time Gross annual base salary: GBP- 55,000 – 71,500 (Additional variable compensation and benefits may apply. Total compensation is based on experience, skills, and location using objective, job-related criteria) Summary At OneStream we are redefining the future … unified, cloud-based Corporate Performance Management (CPM) platform empowers organizations to optimize processes, make data-driven decisions, and achieve unparalleled operational excellence. As a Customer Success Manager (CSM), you will play an Integral role in our mission to ensure every customer achieves their goals and becomes a referenceable ...

embedded payments, and AI-powered capabilities, we help businesses in fitness, recreation, golf and club, field services, laundry, education, and other membership-based and service-based industries simplify operations, uncover insights, and elevate customer and member experiences. About the opportunity Our support team is critical to our success … customers. They are the first point of contact for our consumers and the voice of our trusted brand. We're seeking a Customer Service Team Lead in Newcastle who is looking to take the next step in their career at Xplor. Reporting to the Senior Manager, Customer ...

relays and everything in between. We now employ over 180 people and from our 15 locations throughout the UK & Ireland, we provide a local service to our customers. Our continued success comes from our passion for technology and commitment to customer service. We are a talented group across … customers UK wide. The Opportunity: The role purpose is to lead and develop a high-performing branch operation, delivering profitable sales growth, exceptional customer experience, and operational excellence across all customer channels. The Branch Manager is responsible for setting branch strategy, driving commercial performance, managing branch operations ...

## IT Service Desk and Support ManagerApplylocations: Cobalt Business Park, Newcastle Upon Tynetime type: Full timeposted on: Posted 5 Days Agotime left to apply: End Date: August 16, 2026 (9 days left to apply)job requisition id: JR887**Job Posting Title**IT Service Desk and Support Manager**Salary … Band**Competitive**Job Description****About the Role**As a leader within our Service Desk operation, you will be responsible for ensuring the service is responsive, customer-focused and continually evolving to meet the needs of the organisation. As an experienced and people-focused IT Service Desk ...

Fire And Security Engineer - Installation and Service Roles Available Package Details Basic salary up to 45,500 Travel paid minus 15 minutes each way 23 days holiday + Bank Holidays 175 standby payment 1 in 6 call-out rota - Call-out optional for Installation Engineers Weekly pay Predominantly commercial … alarm, security and life-safety solutions , supporting commercial customers through installation, servicing, maintenance and technical support. With a strong focus on engineering standards and customer service, this is an opportunity to join a structured operation where engineers are trusted to work independently while having the support ...

employees thrive based upon integrity, strong work ethic, a one-team ethos, desire to learn and develop and a commitment to deliver unwavering service excellence to our customers, vendors and partners. Therefore, first and foremost we recruit with our cultural fit in mind. Job Overview/Purpose The Security … role you will be responsible for performing the day-to-day maintenance of the Security Operations Centre. These responsibilities will include proactive monitoring of customer’s security posture as well as reactive actions to control a breach should this occur. Typical tasks will include triage and remediation of SIEM ...

departments. You will work closely with clinical teams, procurement colleagues and suppliers to ensure stock is effectively managed, reducing waste and supporting efficient service delivery. This is an excellent opportunity for someone with experience in inventory management, stores, logistics or supply chain operations who enjoys problem-solving, working collaboratively … delivering high standards of customer service. You will play an important role in maintaining stock availability, supporting operational efficiency and ensuring inventory processes are followed accurately and consistently. If you are organised, proactive and committed to providing an excellent service, with strong attention to detail and good communication ...

outcomes. Operating across wholesale, trade, retail B2B, direct-to-consumer (D2C), e-commerce and export markets, marketing plays a critical role in driving traffic, customer acquisition and brand growth. The Head of E-commerce owns the strategy, performance and technical development of Team RH's e-commerce channel, with … develop a high-performing team. You’ll report to the Chief Commercial Officer and work closely with Marketing, Paid Media, Supply Chain and Customer Service, representing e-commerce in senior leadership and commercial planning as the channel grows. Key Responsibilities Own the e-commerce strategy and roadmap, aligned ...

Title: Customer Service Operator Hours: Monday to Friday About Your Company: My client, has a friendly and welcoming office and are looking for a detail-oriented individual to join our team on a full time basis. The office is a fun place to work and they ...

strengthen the security posture for both Aspire and its customers. Efficiency is also important to succeed, as you will be managing a diverse workload. Customer service is key to success in the role – living our values are woven through everything we do to guarantee that our service … insights into operations. Proactively manage and follow up on tickets while identifying candidates for tuning. Perform initial reviews of escalated tickets. Respond to customer enquiries in a timely and professional manner. Triage and investigate P5-P4 security incidents. Support on higher-severity incidents. Update the SOC wiki with accurate ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

reception at our busy GP practice. Role Greet and welcome visitors in a professional manner Answer and direct phone calls Signpost patients to correct service Initiating contact with and responding to requests from patients, team members and external organisations Clinically code data on EMIS web clinical system Scan documentation … area Support clinical staff with general tasks as requested Training Training will be at the practice. To be discussed with the applicant. Apprenticeship Standard Customer service practitioner (level 2) Training Provider CITY OF SUNDERLAND COLLEGE Working Week Monday to Friday - times to be confirmed. Expected Duration 1 Year ...

250+ employees is committed to creating a workplace that celebrates diversity, encourages teamwork, and strives for excellence. We’re looking for a Field Service Engineer to join our growing UK Operations Team, supporting customer sites across the UK and Europe. In this hands‐on, high-impact role … technical point of contact for our customers. You’ll play a critical role in delivering a safe, high‐quality installation and service experience while representing UVeye professionally in the field. This role requires strong technical judgement, a customer service mindset, excellent communication skills, and the ability ...

training to allow you to complete your apprenticeship within your working hours, youll be supported by your line manager, skills coach and the service management community, as well as fellow apprentices on the programme, so you will have plenty of sources of encouragement to help you succeed. Theres … given to showcase your skills. As part of the role, some travel to the other digital hubs may be required. Job description A service manager will undertake a range of key service management duties including reporting, incident management, change and problem management, and management of services to agreed ...

Line Service Desk Agent Fully Remote | Up to £26,000 CAP Resourcing is working with an established technology business that is looking for a customer focused 1st Line Service Desk Agent to join its team. This is a great opportunity for someone with service desk experience … enjoys solving technical problems, supporting customers and working as part of a collaborative IT team. The Role As a 1st Line Service Desk Agent, you’ll be the first point of contact for customers requiring technical support. You’ll troubleshoot a range of IT issues, manage support requests ...

work hands-on across our core technology stack, which is built around Fortinet and Extreme, with plenty of Cisco in the mix across our customer environments. Firewall work sits right at the heart of the role, so a strong grasp of Fortinet FortiGate and network security will really … apart. You will also be a trusted point of technical authority for the wider service desk, sharing knowledge, mentoring less experienced engineers and helping to lift the standard of everything we deliver. Clear communication matters just as much as deep technical skill, as you will be working with customers ...

work hands-on across our core technology stack, which is built around Fortinet and Extreme, with plenty of Cisco in the mix across our customer environments. Firewall work sits right at the heart of the role, so a strong grasp of Fortinet FortiGate and network security will really … apart. You will also be a trusted point of technical authority for the wider service desk, sharing knowledge, mentoring less experienced engineers and helping to lift the standard of everything we deliver. Clear communication matters just as much as deep technical skill, as you will be working with customers ...

only leading - but also shaping - the future of security operations. Our mission is simple: End Cyber Risk. We’re looking for an Customer Success Manager, based in Newcastle to be part of making this happen. Position Overview and Objective Managing a set of corporate customers who are utilizing Arctic … Wolf’s CyberSOC solution. Achieving renewal and expansion targets through consultative selling techniques. Listening to customers and providing feedback to the business. Ensuring customer satisfaction and delivery of quarterly account reviews. Negotiating on behalf of management using product knowledge and knowledge of customer needs to upsell by positioning ...

Newcastle Strategic Solutions Limited is seeking an IT Service Desk and Support Manager to lead a high-performing IT support function. You will balance customer service with governance and compliance while shaping how colleagues experience technology. You will also drive improvements in self-service, knowledge management … service portals, working with incident, problem and service improvement teams to deliver value across the organisation. #J-18808-Ljbffr ...

Senior Service Desk Consultant/3rd Line Fully Remote | Up to £45,000 + Bonus We’re working with an established technology business that is looking for an experienced 3rd Line/Senior Service Desk Consultant to join their growing Cloud Care team on a fully remote basis. … incidents and technical issues, working across both cloud and traditional infrastructure. What we're looking for: Significant experience in a 3rd Line/complex Service Desk role within an MSP At least one Microsoft Expert level certification Strong experience across cloud and/or on-premises infrastructure Extensive knowledge ...

ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. … join our Global Solutions Consulting team in Europe. This role is ideal for a technically minded professional with an interest in payments, technology, and customer engagement. Working alongside Sales, Technical Sales Consultants, Solution Engineers, and Product teams, you will help customers and partners evaluate and implement payment solutions while ...

requirement for an Internal Sales Engineer with experience in Electrical control and automation to provide sales and technical support to the external customer base, whilst developing and maintaining customer relationships and promoting products and services to maximise sales opportunities. You are most likely to be living in North … internal sales engineer, technical support engineer, an electrical engineer looking to move into a commercial environment with the ability to illustrate good customer and administrative skills, or a graduate engineer with customer experience in a sales environment looking to develop their career in technical sales. Knowledge and Experience ...

CEO. We are looking to strengthen the company’s Data & Insight capability, working closely with the organisation’s Operations Director who leads high-performing Customer Service, Project Delivery, IT and HR teams, Datal Analyst. As Data Analyst, based at the company's North East headquarters, you’ll turn … customer, sales and operational data into clear, actionable insight. Working closely with Marketing, Operations and Finance, this role is ideal for a detail-oriented Analyst who enjoys translating numbers into recommendations that improve customer experience and business performance. Your key responsibilities will include: Building and maintaining dashboards ...