1 to 25 of 47 Customer Service Jobs in Tyne and Wear

Role: Customer Service Agent Location: Newcastle Upon Tyne Type: 06 Months Contract – Inside IR35 Rate: 15 GBP Per Hour (Depend on Experience) OT: 1.5 Times of Rate DT: 2 Times of Rate No of positions: 2 Working Hours: 37.5hrs a week Required: Call Centre/Contact Centre Experience … Customer Service Experience Desirable: Financial Customer Service Experience Personal Loans Service Experience Customer Records Management Acting as first point of contact for Personal Loans account holders via inbound calls Take responsibility for managing customer information in line with GDPR experience Being a Team ...

Customer Service Advisor Online Marketplaces/Order Support 1-year fixed-term contract Location: Near Stoke-on-Trent (Staffordshire) commutable from Stoke-on-Trent, Kidsgrove, Keele, Newcastle-under-Lyme and surrounding areas Sector: E-commerce, Online Marketplaces, Customer Service, Order Processing Type: Full-time, Permanent … excellent benefits to join an established and expanding business. An exciting new role for a customer service and e-commerce professional; an excellent opportunity as our client is expanding its B2C e-commerce and online marketplace operations and is looking for a proactive Customer Service Advisor ...

Role: Customer Service Agent Type: Contract (6 Months) Location: Newcastle, UK Working Model: Onsite We are looking for a candidate that will carry out the following role and responsibilities, which includes but is not limited to: Acting as first point of contact for Personal Loans account holders … inbound calls Take responsibility for managing customer information in line with GDPR experience Being a Team Player that enjoys collaborating with team mates to deliver outstanding customer service Striving to ensure a first-outcome resolution for our customers Able to work in a fast-paced environment while ...

Role: Customer Service Agent Type: Contract (6 Months) Location: Newcastle, UK Working Model: Onsite We are looking for a candidate that will carry out the following role and responsibilities, which includes but is not limited to: Acting as first point of contact for Personal Loans account holders … inbound calls Take responsibility for managing customer information in line with GDPR experience Being a Team Player that enjoys collaborating with team mates to deliver outstanding customer service Striving to ensure a first-outcome resolution for our customers Able to work in a fast-paced environment while ...

Pensions Customer Administrator - Call centre role (Band 3) Service Area NHS Pensions Services - Inbound calls Location Newcastle (Hybrid Working) - MUST BE LOCATED WITHIN 40 MILES OF NEWCASTLE Recruitment Information Pay: 13.17 per hour Hours: 37.5 hours per week, Monday to Friday between 8:00am and 6:00pm Band … required 2+ times a month expectation Training & Equipment: Full IT equipment package and comprehensive training will be provided. About the Role As a Pensions Customer Administrator, you will play a vital role in delivering an outstanding customer experience for NHS Pension Scheme members, employers and stakeholders. Working ...

workforce administration is required. We're looking for someone with a positive attitude, a willingness to learn and a passion for providing excellent customer service. In return, we'll provide the training, support and development opportunities you need to succeed. Whether you're leaving school or college, looking … running smoothly across the Trust. Throughout your apprenticeship you'll receive support, training and practical experience whilst developing valuable skills in recruitment, workforce systems, customer service and administration. A typical day may include: Supporting recruitment campaigns and helping candidates through different stages of the recruitment process, promoting Gateshead ...

supporting the Head of Revenue and the wider Revenue Team by combining efficient administration with the proactive coordination and management of a portfolio of customer accounts. Key responsibilities: The role is responsible for delivering an exceptional customer experience throughout the entire customer lifecycle, from onboarding handover through … ongoing account management, customer care, renewals, and identifying opportunities for account growth. Acting as the primary day-to-day contact for assigned customers, the Inside Account Manager develops strong, long-term relationships by understanding customer needs, providing timely account support, and coordinating internal resources to ensure customers maximise ...

Title: Customer Service Agent Location: Newcastle upon Tyne (On-site) Contract: 6 Months Hours: 37.5 hrs/week (Rotational shifts) About the Role: We are seeking an experienced Customer Service Agent to join our Newcastle team. You will act as the first point of contact … quality first-contact resolutions, handling inbound calls, and maintaining strict GDPR standards in a fast-paced environment. Requirements: Essential: Proven contact centre and inbound customer service experience. Desirable: Financial services experience, personal loans knowledge, and CRM system familiarity. Apply today to join our team! Randstad Technologies is acting ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS As part of Apogees Managed Print Service, this role is to support and maintain devices within a specified client account … based on site. Utilising both remote monitoring software and incident management applications the Onsite Service Assistant will provide first level service support (hardware and software). Acting as Apogees front-line representative, the Onsite Engineer will work with the wider Apogee Account and Support teams to deliver benchmark ...

provide professional, accurate and timely administrative support across eCommerce platforms, customer enquiries and purchasing activities, delivering a consistently positive customer experience through effective communication, efficient coordination and high-quality service. Role Customer & Platform Support: Respond promptly and professionally to customers via eCommerce platforms, email and phone Handle … customer returns and shipment queries, liaising with couriers and the Returns department Collaborate with Sales and Purchasing teams to resolve product-related queries Work with the Ebay Specialist to ensure timely customer replacements, refunds and credit notes Maintain positive platform feedback by delivering exceptional service and proactively ...

joining a growing Education Technologybusiness as an Administrator, playing a key role in supportingschools and the wider Sales team. You will be responsible forprocessing customer orders accurately and efficiently, liaisingdirectly with schools to answer queries, provide updates andensure their orders are processed smoothly from initial enquirythrough to completion. … todate. You will also communicate with internal departments andsuppliers where required, helping to resolve any issues andensuring schools receive a high level of customer service. Thisis a varied administrative position where organisation, attentionto detail and the ability to manage multiple priorities will beessential to ensuring the smooth running ...

team. This is an excellent opportunity for an ICT Support Engineer who enjoys providing first-class technical support, troubleshooting complex issues, and delivering outstanding customer service across a fast-paced business environment. As an ICT Support Engineer, you will act as the first point of contact … incidents and service requests, ensuring the efficient resolution of technical issues and maintaining high levels of service availability. The ICT Support Engineer will support hardware, software, mobile devices, printers, and network connectivity, while also contributing to continuous service improvements. What's on Offer? Competitive salary and benefits ...

Apprentice Aftersales Customer Advisor, you'll be the friendly face and first point of contact for customers visiting our branches. You'll learn how to book vehicles in for servicing and repairs, provide excellent customer service, keep customers updated throughout their vehicle's journey, and support … busy aftersales team. Role As an Apprentice Aftersales Customer Advisor, you will be working in all areas of our Aftersales department, giving you a full and well-rounded understanding of how the department works together. Our aim is to deliver an excellent customer experience both digitally and face ...

Analyst to provide hands-on technical support in Newcastle. This role is ideal for someone with strong desktop support experience who enjoys delivering excellent customer service and resolving technical issues efficiently. At XMA, technology is only part of the story. Our success is built on talented people … Doing: Providing onsite technical support for desktops, laptops, mobile devices, printers and peripherals. Diagnosing and resolving hardware, software and connectivity issues. Managing incidents and service requests through to resolution in line with SLAs and KPIs. Supporting Microsoft 365, Windows 10/11, Active Directory, Intune and Autopilot environments. Escalating ...

Analyst to provide hands-on technical support in Newcastle. This role is ideal for someone with strong desktop support experience who enjoys delivering excellent customer service and resolving technical issues efficiently. At XMA, technology is only part of the story. Our success is built on talented people … Doing: Providing onsite technical support for desktops, laptops, mobile devices, printers and peripherals. Diagnosing and resolving hardware, software and connectivity issues. Managing incidents and service requests through to resolution in line with SLAs and KPIs. Supporting Microsoft 365, Windows 10/11, Active Directory, Intune and Autopilot environments. Escalating ...

Description Customer Service Representative Location: Newcastle - Cobalt Business Park, Building 9C (50% Home/50% Remote) Pay Rate: 204 per day - UMB rate Contract: 27/09/2026 - 29/06/2027 YOE: 3 to 5 years. What are we looking for: Primary skill - Telecommunications - P1. ...

30hrs Do you want to make a real difference? Are you an organised and enthusiastic administrator who takes pride in delivering a high-quality service? Do you want to join a supportive, forward-thinking community team committed to providing excellent patient care? We are looking for a motivated Team … general enquiries in a professional mannero Registering referrals and maintaining accurate patient records on clinical systemso Booking, cancelling and amending appointments in line with service procedureso Producing routine correspondence using standard templateso Supporting meeting arrangements and general office administrationo Maintaining confidentiality and accurate data entry at all times This ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

grow, we're looking for ambitious Junior Recruitment Consultants to join our team. Whether you're a graduate or have experience in sales, customer service, hospitality, business development or another people-focused role, this is an opportunity to build a rewarding career with uncapped earning potential, structured progression … ambitious people with the right attitude rather than extensive recruitment experience. You might be a graduate, or you may already have experience in sales, customer service, hospitality, retail, business development or another commercially focused role. You'll ideally have: Excellent communication and relationship-building skills. A confident ...

Customer Hub Officer Pay: £14.36 per hour (negotiable depending on experience) Hours: 37 hours per week, Monday-Friday Location: Office-based at Castle House, ST5 1BL or remote working available Contract: 2 months Start Date: 01/09/2026 Interview Process: Online interviews Opus People Solutions are recruiting … behalf of Newcastle-under-Lyme Borough Council for an experienced Customer Hub Officer to join their busy Customer Services team. This role will suit someone who thrives in a fast-paced environment, is highly organised, and is confident working independently to deliver excellent customer service across ...

annum and a health cash plan Home, a place where you belong This is an exciting opportunity to shape the future of customer contact at Home Group. Youll lead our Customer Service Centre and transform how customers reach us about their homes, repairs and services, creating … simpler, more responsive experience with stronger ownership and resolution. Youll have the freedom to rethink how the service operates, make better use of our CRM, My Home Account and evolving contact technology. Youll build a flexible, high-performing service ready for the future. Working across the organisation, your ...

established and growing organisation that is investing heavily in its technology function. As part of their continued expansion, they're seeking a proactive and customer-focused IT Support Analyst to join their team. This is an excellent opportunity to become a key member of a supportive IT department, where … resolutions Assisting with the maintenance and updating of desktop applications and network infrastructure Supporting system upgrades, deployments and rollout projects Working within agreed service levels and ensuring a high standard of customer service What we're looking for: Previous experience in an IT Support, Service Desk ...

requirement for an Internal Sales Engineer with experience in Electrical control and automation to provide sales and technical support to the external customer base, whilst developing and maintaining customer relationships and promoting products and services to maximise sales opportunities. You are most likely to be living in North … internal sales engineer, technical support engineer, an electrical engineer looking to move into a commercial environment with the ability to illustrate good customer and administrative skills, or a graduate engineer with customer experience in a sales environment looking to develop their career in technical sales. Knowledge and Experience ...