26 to 47 of 47 Customer Service Jobs in Tyne and Wear

Contract Administrator (US Market)

Hiring Organisation
Tenth Revolution Group
Location
Newcastle Upon Tyne, England, United Kingdom
What we are looking for? Professional or business level fluency in speaking/reading and writing in English. Ideally 2 years of Finance or Customer Service related business admin experience. Familiarity with Microsoft Excel and handling sensitive/confidential data/information. Detail orientated, resilient, organised, flexible, positive … offer at TRG? Clear career progression plan to senior/leadership levels based on performance Holidays: 25 increasing to 27 days (3 years’ service) & 30 days (5 years’ service) + UK bank holidays +10 days 'Work From Anywhere' + paid Birthday + Volunteering day ‘Family Matters’ (enhanced Maternity ...

Data Analyst

Hiring Organisation
Catalyst
Location
Gateshead, Tyne and Wear, England, United Kingdom
Employment Type
Full-Time
Salary
£50,000 - £80,000 per annum, Negotiable
CEO. We are looking to strengthen the company’s Data & Insight capability, working closely with the organisation’s Operations Director who leads high-performing Customer Service, Project Delivery, IT and HR teams, Datal Analyst. As Data Analyst, based at the company's North East headquarters, you’ll turn … customer, sales and operational data into clear, actionable insight. Working closely with Marketing, Operations and Finance, this role is ideal for a detail-oriented Analyst who enjoys translating numbers into recommendations that improve customer experience and business performance. Your key responsibilities will include: Building and maintaining dashboards ...

Business Development Executive

Hiring Organisation
We Are Zenith
Location
Sunderland, Tyne And Wear, United Kingdom
Employment Type
Permanent
Salary
GBP 26,000 - 30,000 Annual
team. This is an excellent opportunity for someone who enjoys building relationships, developing existing accounts and identifying opportunities to increase revenue across an established customer base. The role is not heavily focused on cold calling, although there will be some proactive business development activity. The main focus is strengthening … relationships with existing customers, identifying upselling opportunities and ensuring clients receive an excellent level of service throughout their journey. Key Responsibilities Manage and develop a portfolio of existing customer accounts Build strong relationships with key contacts and decision-makers Identify opportunities to upsell products and services across ...

Unified Communications Technician

Hiring Organisation
Jackson Hogg
Location
Team Valley, Gateshead, Tyne and Wear, England, United Kingdom
Employment Type
Full-Time
Salary
£35,000 per annum
line and connectivity services Providing 1st and 2nd line technical assistance Troubleshooting network, telephony and hardware issues Working with suppliers and carriers to resolve service faults Supporting project delivery and customer onboarding activities Maintaining accurate technical documentation and ticket updates Essential Skills Telecoms, VoIP or Unified Communications experience … Strong fault-finding and troubleshooting abilities Knowledge of connectivity technologies and business communications Excellent customer service skills Ability to manage support tickets within agreed service levels Nice to Have Structured cabling experience Networking knowledge including routing and switching Experience with leased lines and hosted voice platforms ...

Cloud Infrastructure Engineer

Hiring Organisation
Nigel Wright Group
Location
Tyne and Wear, England, United Kingdom
Employment Type
Full-Time
Salary
£47,000 per annum
technical onboarding of partner organisations and support integration projects. Maintain thorough documentation covering infrastructure, configurations, and operational processes. Essential Qualifications & Experience Strong customer service mindset with the ability to communicate clearly and professionally. Minimum 3 years’ experience in a similar Cloud/Infrastructure role. Deep expertise with Windows ...

IT Technician

Hiring Organisation
Nigel Wright Group
Location
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Employment Type
Full-Time
Salary
£28,000 - £31,000 per annum
term career progression into areas such as Infrastructure, Security, DevOps and 2nd Line Support. About the Role: Working as part of a close-knit Service Desk team, you will provide first-line technical support to colleagues across the business, resolving a variety of hardware, software and Microsoft cloud-related … issues. The role is more involved than a traditional service desk position and offers exposure to a broad range of technologies. Key responsibilities include: Supporting users across Windows, Microsoft 365 and cloud technologies Managing accounts and devices using Active Directory, Entra ID and Intune Troubleshooting hardware, software and connectivity ...

IT Security Apprentice

Hiring Organisation
QA
Location
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Employment Type
Full-Time
Salary
£19,999 - £20,000 per annum
Pacifica is one of the largest professional appliance repair companies in UK. We’ve grown our service through a reputation for excellent customer service, understanding what customers need and making sure that we consistently fulfil their requirements. About the role: We have a vacancy for an apprentice ...

Customer Success Apprentice

Hiring Organisation
SAGE (UK) LTD
Location
C23 - 5 & 6 Cobalt Park Way Cobalt Park, Newcastle Upon Tyne, England, United Kingdom
Employment Type
Advanced Apprenticeship
Salary
Competitive
Start your career with Sage as a Customer Success Apprentice, where you’ll enjoy building relationships, solving problems, and helping businesses get the most from technology, while earning a recognised Level 3 qualification at the same time through structured development, mentoring, and hands-on delivery. Role Support the creation … Customer Success Plans that define customer goals, milestones, and outcomes, and help customers achieve them Help drive product adoption and usage, learning how to use customer data and telemetry to spot churn risk and act on it early Build an understanding of customers’ pain points and support ...

Analyst: Application Support

Hiring Organisation
Norton Rose Fulbright LLP
Location
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
business. You’ll also need the following skills and experience: Ideally degree educated and/or 3+ years of experience in similar roles. Customer service abilities, demonstrated by resolving user issues. Some experience working within structured ITSM frameworks, such as ITIL. Experience working with SQL/SSRS ...

Reception Care Navigator

Hiring Organisation
Second Street Surgery
Location
Gateshead, NE8 2UR, United Kingdom
Salary
£12.75
takes pride in their work. Our strong work ethic is built on teamwork, reliability, and a shared commitment to providing the best possible service for our patients Job description Job responsibilities The main purpose of the job is to provide reception and administrative support to the GP Practice … ensure the medical and nursing staff can provide an effective, efficient and caring service to the practice population. MAJOR DUTIES AND RESPONSIBILITIES Carry out recall for patients with long term conditions including patients with complex care needs and learning disabilities. Asist with administration aspect of setting up and booking ...

Fire and Security Engineer

Hiring Organisation
4way Recruitment
Location
Ryhope, Sunderland, United Kingdom
Employment Type
Permanent
Salary
GBP 36,000 - 40,000 Annual
Partner: 4way Recruitment Ltd - Specialists in finding the right talent across the full spectrum of Fire, Security, Mechanical & Electrical roles since 2015. About Our Customer 4way Recruitment has partnered directly with an accredited provider to secure a permanent Fire & Security Engineer for their expanding team. Our client … commission structure with £55k+ OTE Company van with private use (BIK opt-in) Overtime rates available 22 days holiday + bank holidays (rising with service) Clear career progression within a national organisation Ongoing training and development, including Gent systems Supportive management and a well-structured working environment Call ...

Junior Account Executive

Hiring Organisation
Pareto
Location
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Employment Type
Full-Time
Salary
£30,000 - £40,000 per annum
Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth … client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £30k basic salary ...

Supply Chain Manager

Hiring Organisation
Nigel Wright Group
Location
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
Director, you will lead the end-to-end supply chain function, ensuring the efficient flow of raw materials, inventory and finished goods to support customer demand and production requirements.Managing a small planning team, you will be responsible for supply planning, inventory management, inbound logistics and supplier performance, whilst working … developing teams. Knowledge of ERP, MRP or business systems and experience supporting process or systems improvements. Commercially aware with the ability to balance customer service, cost and inventory performance. ...

Fire And Security Engineer

Hiring Organisation
Infinity Resource Solutions
Location
Newcastle Upon Tyne, Tyne And Wear, United Kingdom
Employment Type
Permanent
Salary
GBP 35,000 - 42,000 Annual
depending on experience Company van, overtime, holidays, Call out To apply for this opportunity you must have or hold the following: • CCTV Service Experience ) • Fire Knowledge (Advanced, kentech and morley would be useful) • Strong Intruder alarms • Excellent customer service skills • CCTV IP Knowledge also beneficial • Fault Finding … wide range of services including design, maintenance and installation of intruder systems, CCTV, and access control. Due to planned growth within the installation and service department, they are now actively looking to recruit an experienced Security Service/Installation Engineers Benefits Include: • Company Vehicle • Mobile Phone • Stand ...

Safety & Security Engineer

Hiring Organisation
North-PB
Location
Newcastle upon Tyne, Tyne and Wear, United Kingdom, Usworth, Tyne & Wear
Employment Type
Permanent
business. Multi-skilled across multiple technologies and product ranges, our engineers possess a wide range of knowledge built up over many years. Customer service oriented and driven to deliver the very best levels of engineering, our engineers take pride in their daily work. This role will include … including Fire Detection and Intruder Alarm Systems. • Retrofit upgrades/extensions to existing systems as part of remedial works packages. • Provide high levels of customer service. • Understanding site plans, to allow installs to take part based on site survey documentation. • Reactive call outs to site, with ...

Service Engineer - Newcastle

Hiring Organisation
Complete Security Recruitment
Location
Newcastle, Newcastle upon Tyne, Tyne & Wear, United Kingdom
Employment Type
Permanent
Salary
£34000 - £42000/annum
robust network infrastructures transform the way people, places, and organisations work. And we focus our expertise on working in four specialist sectors: public service, enterprise, financial services, and defence & justice. Our people are industrious and inventive. We collaborate closely with our clients to understand their unique needs and challenges … think bigger and we always advance. Our diverse range of customers and services make every day different. We always look at things from the customer’s point of view. Our values are know your craft, know your colleagues, know your customers and know how to connect. At the company ...

Customer Service Advisor

Hiring Organisation
EE
Location
City, Sunderland, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
Where: EE Tyneisde (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) Full time: Permanent Salary: £26,116 rising to £26.738 after 8 months of being here, plus incentives and bonuses Start date: October 2026 onwards ...

Business Development Manager

Hiring Organisation
Jackson Hogg Ltd
Location
Tyne And Wear, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
opportunities, nurturing long-term client relationships, and driving sustainable revenue growth. The organisation has built its reputation on technical expertise, compliance, integrity, and exceptional service, making this an ideal opportunity for a relationship-driven sales professional who values long-term partnerships over quick wins. If you enjoy building trust … Build and maintain a strong pipeline of prospective clients. Develop meaningful relationships with decision-makers and key stakeholders. Take a consultative approach to understanding customer requirements before recommending solutions. Manage client relationships throughout the full sales lifecycle. Generate repeat business and referral opportunities from existing accounts. Work closely with ...

Assistant Property Data Analyst

Hiring Organisation
Home Group Limited
Location
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Employment Type
Temporary, Work From Home
Salary
£30,000
alongside our fabulous team who are super passionate about Data. What youll do Provide effective data administration to our Asset data team Deliver excellent customer service by completing tasks efficiently Organise and create property records Support with data-based tasks Why join ...

Business Development Manager

Hiring Organisation
AKA The Recruitment Specialists
Location
Newcastle Upon Tyne, Tyne And Wear, United Kingdom
Employment Type
Permanent
Salary
GBP 40,000 - 45,000 Annual
sell products of the week/month Provide expert knowledge to customers for both orders and queries Speaking with customers in person providing excellent service requirements Attending client meetings to promote both the business and products in a professional manner Understand trends with clients and to push further potential … internal software system is again essential You must have a proven sales track record on building new business High attention to detail on customer relationship Reasons to apply: Strong Salary basic Company vehicle Great relaxed working environment This is a fantastic opportunity to join a renowned family business ...

Apprentice Sales Advisor

Hiring Organisation
EE
Location
North Shields, Tyne And Wear, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
starting salary of £22,527 rising to £26,738 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a month Huge … Access to a private GP 24/7 for you and your immediate family What you'll be doing: At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong ...

Apprentice Fire Systems Technician

Hiring Organisation
RAYFIRE SERVICES LIMITED
Location
2a CAI Building, Royal Quays, North Shields, England, United Kingdom
Employment Type
Advanced Apprenticeship
Salary
£16,640 a year
equipment and laptops Completion of all relevant site paperwork on a smartphone Working to company procedures and following all health & safety guidelines Provide excellent service to customers, building solid working relationships These duties are not exhaustive, and other duties may be required from time to time. It is also … Honest Qualifications English GCSE, grade 4 (Essential) Maths GCSE, grade 4 (Essential) About the Employer RAYFIRE SERVICES LIMITED RayFire Services is a fire alarm service company based in North Shields. We offer maintenance, repair, design, installation and commissioning on all types of Fire Alarm and Emergency Lighting Systems from ...