processes and services are coordinated and delivered effectively to all staff and sites across the Trust, to ensure delivery of the ServiceLevelAgreement (SLA). Main duties of the job Northumbria Healthcare NHS FT provides health and social care services in Primary care, Acute hospitals, Community hospitals and services … processes and services are coordinated and delivered effectively to all staff and sites across the Trust, to ensure delivery of the ServiceLevelAgreement (SLA) About us We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth more »
Newcastle upon Tyne, Northumberland, United Kingdom
Confidential
Some experience in an applications management, support or development role. ITIL Foundation qualification preferred. Has a good working knowledge of service management, working to SLA's and/or experience of working in an ITIL environment. Additional information At Version 1, we believe in providing our employees with a comprehensive more »
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Circle Group
on experience. To apply send your CV to Matthew.Leach @ circlerecruitment . com Keywords: IT Service Desk Manager/IT Helpdesk Manager/ITIL/SLA/Service Delivery/Newcastle Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you more »
Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom
Harvey Nash
must have the abaility to communticate effectively, provide feedback and collaborate with cross-functional teams. Essential Requirements You must have: - Previous experience working with SLA's and KPI's - Previous experience managing a team - Strong Communication and Problem Solving Skills - Strong technical knowledge and be able to provide fixes to more »
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Senitor Associates Limited
of the role is to ensure that we deliver exceptional customer support at all times whilst ensuring fault resolution in line with our clients SLA obligations. This is an office based role in there Newcastle office. Roles & Responsibilities : fault finding and troubleshooting skills Excellent communication skills Detail focused and able more »
City Hospitals Independent Commercial Enterprises Ltd (CHoICE)
the reaction to emergency situations, Able to prioritising his/her own workload and workloads of others ensuring that high quality patient care and SLA targets are achieved. Regularly provide and receive routine information and on occasion complex or sensitive information with a range Estates work colleagues, other Trust colleagues more »
