SLA Jobs in Tyne and Wear

Service Level Agreement (SLA)
North East > Tyne and Wear

The table below provides summary statistics for permanent job vacancies advertised in Tyne and Wear requiring SLA skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited SLA over the 6 months leading up to 13 May 2025, comparing them to the same period in the previous two years.

6 months to
13 May 2025
Same period 2024 Same period 2023
Rank 45 66 75
Rank change year-on-year +21 +9 -5
Permanent jobs citing SLA 12 33 17
As % of all permanent jobs advertised in Tyne and Wear 2.58% 2.46% 1.85%
As % of the Quality Assurance & Compliance category 13.48% 13.04% 6.56%
Number of salaries quoted 12 28 6
10th Percentile - £21,500 £26,851
25th Percentile £21,250 £27,500 £28,375
Median annual salary (50th Percentile) £26,000 £35,000 £34,000
Median % change year-on-year -25.71% +2.94% +47.83%
75th Percentile £55,313 £44,375 £38,063
90th Percentile £66,750 £47,500 £39,500
North East median annual salary £26,000 £35,000 £36,000
% change year-on-year -25.71% -2.78% +20.00%

All Quality Assurance and Compliance Skills
Tyne and Wear

SLA falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring quality assurance or compliance skills in Tyne and Wear.

Permanent vacancies with a requirement for quality assurance or compliance skills 89 253 259
As % of all permanent jobs advertised in Tyne and Wear 19.10% 18.82% 28.24%
Number of salaries quoted 62 177 71
10th Percentile £25,900 £32,500 £34,000
25th Percentile £43,438 £38,500 £41,375
Median annual salary (50th Percentile) £57,500 £50,000 £55,000
Median % change year-on-year +15.00% -9.09% +42.86%
75th Percentile £72,500 £62,500 £66,875
90th Percentile £82,500 £80,000 £88,750
North East median annual salary £57,500 £52,500 £47,500
% change year-on-year +9.52% +10.53% +23.38%

SLA
Job Vacancy Trend in Tyne and Wear

Job postings citing SLA as a proportion of all IT jobs advertised in Tyne and Wear.

Job vacancy trend for SLA in Tyne and Wear

SLA
Salary Trend in Tyne and Wear

3-month moving average salary quoted in jobs citing SLA in Tyne and Wear.

Salary trend for SLA in Tyne and Wear

SLA
Salary Histogram in Tyne and Wear

Salary distribution for jobs citing SLA in Tyne and Wear over the 6 months to 13 May 2025.

Salary histogram for SLA in Tyne and Wear

SLA
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Tyne and Wear region over the 6 months to 13 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Prudhoe - 6 £22,500 -
Newcastle upon Tyne +20 5 £60,000 +71.43% 5
Gateshead +1 1 £52,500 +59.09% 2
SLA
North East

SLA
Co-occurring Skills and Capabilities in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (58.33%) Confluence
Cloud Services
1 1 (8.33%) AWS
1 1 (8.33%) Azure
1 1 (8.33%) Azure DevOps
1 1 (8.33%) Azure Logic Apps
1 1 (8.33%) Dynamics 365
1 1 (8.33%) GitHub
1 1 (8.33%) IaaS
1 1 (8.33%) Power Platform
Communications & Networking
1 1 (8.33%) Firewall
1 1 (8.33%) VPN
Development Applications
1 7 (58.33%) JIRA
2 1 (8.33%) Git
2 1 (8.33%) Jenkins
General
1 6 (50.00%) Law
2 2 (16.67%) Analytical Skills
2 2 (16.67%) Social Skills
Job Titles
1 7 (58.33%) IT Support
2 6 (50.00%) Analyst
2 6 (50.00%) IT Analyst
2 6 (50.00%) IT Support Analyst
2 6 (50.00%) SQL Analyst
2 6 (50.00%) SQL Support Analyst
2 6 (50.00%) Support Analyst
3 2 (16.67%) IT Manager
3 2 (16.67%) IT Services Manager
3 2 (16.67%) Service Manager
4 1 (8.33%) Applications Development Manager
4 1 (8.33%) Applications Manager
4 1 (8.33%) Head of IT
4 1 (8.33%) Integration Engineer
4 1 (8.33%) IT Security Specialist
4 1 (8.33%) IT Support Specialist
4 1 (8.33%) Security Specialist
4 1 (8.33%) Systems Integration Engineer
4 1 (8.33%) Technical Specialist
4 1 (8.33%) Technical Support Specialist
Libraries, Frameworks & Software Standards
1 1 (8.33%) .NET
1 1 (8.33%) AngularJS
1 1 (8.33%) React
1 1 (8.33%) Web Services
Miscellaneous
1 2 (16.67%) Legacy Systems
2 1 (8.33%) Management Information System
2 1 (8.33%) Self-Motivation
Operating Systems
1 1 (8.33%) Linux
1 1 (8.33%) Windows
Processes & Methodologies
1 7 (58.33%) Agile
1 7 (58.33%) ITSM
1 7 (58.33%) Root Cause Analysis
2 6 (50.00%) Incident Management
3 3 (25.00%) Coaching
3 3 (25.00%) Customer Service
3 3 (25.00%) Mentoring
3 3 (25.00%) Service Management
4 2 (16.67%) Change Management
4 2 (16.67%) Integration Testing
4 2 (16.67%) ITIL
4 2 (16.67%) Problem Management
4 2 (16.67%) Problem-Solving
4 2 (16.67%) Software Engineering
4 2 (16.67%) System Testing
4 2 (16.67%) Technology Transformation
5 1 (8.33%) Operations Management
5 1 (8.33%) TDD
5 1 (8.33%) Vulnerability Assessment
5 1 (8.33%) Web Development
Programming Languages
1 6 (50.00%) SQL
2 1 (8.33%) C#
2 1 (8.33%) Java
2 1 (8.33%) JavaScript
Qualifications
1 2 (16.67%) Degree
2 1 (8.33%) CCDA
2 1 (8.33%) CCNA
2 1 (8.33%) CCNP
2 1 (8.33%) Cisco Certification
2 1 (8.33%) MCSD
2 1 (8.33%) MCSE
2 1 (8.33%) Microsoft Certification
Quality Assurance & Compliance
1 2 (16.67%) QA
2 1 (8.33%) Accessibility
2 1 (8.33%) ISO 9001
2 1 (8.33%) ISO/IEC 27001
Vendors
1 1 (8.33%) Cisco
1 1 (8.33%) Microsoft