14 of 14 1st/2nd Line Support Jobs in the UK

1st / 2nd Line Support Engineer Ashford, Kent – Office-based Up to £32,000 DOE Are you currently working in IT support and ready to strengthen your technical skills? Do you enjoy troubleshooting across Microsoft 365, desktop, and user … stay stuck on the same tickets? If so, this could be a strong next step. We are recruiting for a 1st / 2nd Line Support Engineer to join a well-established Managed Service Provider in Ashford. This role is ideal ...

1st / 2nd Line IT Support - Manchester Location: Manchester We are seeking an experienced 1st / 2nd Line IT Support Engineer to join our client-side IT team. This is a hands … required. Maintain excellent communication with users, keeping them informed throughout the support process. Skills & Experience: Proven experience in a 1st / 2nd line IT support or helpdesk role. Strong troubleshooting skills and ability to resolve issues efficiently. Experience with ...

Opportunity for experienced 1st / 2nd / 3rd Line IT Support Engineer Location: Winchester Salary: £30,000 - £40,000 / annum Job Summary We are seeking a dedicated 1st, 2nd and 3rd Line … investigates security alerts or incidents and implementing corrective actions. Requirements: A minimum of 24 months of IT experience with a Windows 10 / 11, Windows Server 2022 and Microsoft 365 Cloud environments and / or recognised IT certifications. If you have the relevant experience without certifications then ...

Robert Half have partnered with a UK Based non for profit organisation to recruit for a 1st / 2nd Line Support Engineer to join hire IT team on an initial 3-month contract. You'll be the first point of contact … hardware, software, printer, and network connectivity issues Set up and configure new starter equipment (laptops, mobiles, accounts) Manage user accounts and permissions (Active Directory / Office 365 / Google Workspace) Escalate unresolved issues to 3rd line or external suppliers where appropriate Maintain accurate records of incidents ...

well established Client is seeking a skilled and enthusiastic IT Support Engineer (1st / 2nd Line) to join their IT support team. The ideal candidate will have experience in a Microsoft environment, including proficiency in MS Office … services. Requirements: A qualification in Computer Science, Information Technology, or a related field, or equivalent work experience. Proven experience in a 1st / 2nd line IT support role. Strong knowledge of MS Office 365, IP networking, and Windows operating systems. Excellent ...

IT Engineer: Experience of customer service, building and maintaining customer relationships. Ability to communicate clearly and concisely to all levels. Knowledge of helpdesk / PSA / RMM systems and an ability to adapt to new software / programs. A strong understanding and experience of the Microsoft … server stack including Windows 10, Windows Server, Office 365 and Microsoft Azure. A good broad knowledge of networking technologies and concepts such as LAN / WAN, DHCP etc. What we offer in return to the successful 2nd Line IT Engineer: Monday-Friday ( Hybrid) Salary ...

About the Role We are looking for a proactive 1st / 2nd Line Support Analyst to join our dynamic IT team in London. This is a hybrid role requiring a mix of remote work and days in our London office. … will provide essential technical support across our corporate and store systems. Because of the fast-paced nature of our business, previous experience working within a retail environment is highly desirable. Key Responsibilities Act as the first point of contact for all IT disruptions and service requests. Troubleshoot hardware ...

have a great opportunity for an experienced 1st / 2nd line IT Support Analyst to join a fashion retailer at its London office, on a Fixed Term Contract basis. This is a fantastic opportunity to work as part of a small … incident management, service request fulfilment, end-user support and day-to-day IT operations. Key Responsibilities Deliver professional, customer-focused 1 st / 2 nd line IT support to onsite and remote users Resolve IT incidents and service requests within agreed service levels ...

established Professional Services firm is seeking an experienced 1st / 2nd Line IT Support Technician to join their dynamic team to be part of a small IT team based on-site in their central London office. The successful candidate will … based in their central London office and responsible for providing 1st & 2nd line support to approximately 200 staff. Duties will also include assisting with user account management, security protocols, and access permissions, maintaining accurate documentation as well as supporting ongoing system upgrades ...

support and want to be part of a team that's being built from the ground up rather than simply inheriting old processes, this role is worth a look. This is an IT Support Analyst position with … well-established UK transport and logistics business that's investing heavily in its internal IT function following a recent acquisition. 1st / 2nd Line Support Technician Birmingham £28,000-£32,000 Fully onsite (5 days a week) Good IT support ...

Desktop Support Engineer (1st / 2nd line Engineer) Adecco is recruiting on behalf of our educational client based in Workington. Who are looking to recruit an IT candidate on a temporary basis for a period of around 6 weeks. The role … provide advice and guidance in Digital Literacy Skills where necessary to ensure that College systems are being used to best effect. To provide support to the Digital Services team, ensuring procedures are adhered to and deadlines met, undertaking routine communications, digital administration and other duties ensuring efficient ...

support professional who enjoys solving problems, helping people and getting involved with a broad range of systems and technology? Our client is looking for an IT Support Engineer to join their growing business in Bracknell. Working closely with the IT Manager, you'll provide first … second-line support across the company while helping to keep its systems, devices and day-to-day IT operations running smoothly. This is a varied, hands-on role where you'll be supporting colleagues, administering Microsoft 365 and business systems, setting up equipment and user accounts ...

Desktop Support Engineer (1 / 2 line Engineer) Adecco is recruiting on behalf of our educational client based in Workington. Who are looking to recruit an IT candidate on a temporary basis for a period of around 6 weeks. The role is working Monday-Friday … provide advice and guidance in Digital Literacy Skills where necessary to ensure that College systems are being used to best effect. To provide support to the Digital Services team, ensuring procedures are adhered to and deadlines met, undertaking routine communications, digital administration and other duties ensuring efficient ...

1st Line IT Support Engineer Bishop’s Stortford | £30,000–£32,000 | Permanent A great next move for someone with practical IT helpdesk or end-user support experience who wants further training and career development. You’ll be supporting end users with … troubleshooting Laptops, PCs and printers Microsoft 365 and Windows User accounts, passwords and access Hardware and software issues You must have: Previous IT support, helpdesk or service-desk experience Experience using a ticketing system Good end-user communication skills A full driving licence and your own transport ...