1 to 25 of 30 1st Line Support Jobs in the UK

1st Line Support Engineer 28,000 - 32,000 + Benefits + Hybrid Working + Paid exams London - Hybrid I am recruiting in London for multiple 1st Line Support Engineers for a leading IT Managed Service Provider (MSP). Must have … certificates like AZ104/SC100/M100 etc 5 days in office during the 6 month probation period and then hybrid thereafter As a 1st Line Support Engineer you will take a supporting role in the management and resolution of the customers technical issues ...

1st Line Support Camberley, Surrey Up to £30,000 + Excellent Benefits Lloyd Recruitment Services is delighted to be partnering with an established and expanding Managed Service Provider in Camberley. With years of experience supporting SMEs across the UK, our client has built an excellent … reputation for delivering first-class IT support and solutions. They are now looking for a 1st Line Support professional to join their friendly technical team. This is an excellent opportunity for someone with around 12 months' IT support experience, proven troubleshooting ...

Support Technician (1st Line) 28,000 - 32,000 + Flexible Hours + Permanent + 35 hour week + Benefits Weybridge, Surrey Are you an IT Support Technician with a background in 1st Line support, looking for a permanent … audio company, increasing their market share and growing substantially to over 150 people. In this brand-new role, you will be the first IT support in a brand-new on-site team, reporting into the Group IT team. You will be responsible for all 1st level support ...

Title: 1st Line Support Engineer Location : Office based - Brighton Job Type: Permanent, Full-Time Reports to: Helpdesk Manager About Trident AtTrident,wemakeITasourceofstrength,helpingorganisationsthrivesotheycanbettersupportthepeoplewhorelyonthemeveryday. Webelievetechnologyshouldempowerpeople,strengthenorganisations,andenablebetteroutcomes.Byworkingintruepartnershipwithourclients,weprovidereliableITservices,practicalguidance,andpeople-focusedsupportthathelpbusinessessucceed. Benefits JoiningTridentmeansbecomingpartofasupportiveandcollaborativeenvironmentwhereyourcontributionisrecognisedandrewarded.Wearecommittedtosupportingyourwellbeing,professionaldevelopment,andwork-lifebalance: 33daysannualleave(includingbankholidays),increasingbyonedayperyearofserviceupto40days. Accesstoon-demandITcourses,practicetestsandvirtuallabs. AccesstoBupaEmployeeAssistanceProgramme(EAP)foryouandyourfamily. CycletoWorkscheme. … andaRefer-a- friendbonusscheme. About the Role We seek a passionate individual to join our team looking to progress their expertise and knowledge. As a 1st Line Support Engineer , you will be the first point of contact for resolving IT issues and providing outstanding customer service. ...

1st Line IT Support Engineer Derby (Hybrid) Permanent £27,000 - £30,000 (DOE) 1st Line IT Support Engineer needed for a permanent position based in Derby (Hybrid). Providing IT support to 1st line level … Days Holiday (plus BHs) + day off on your Birthday + Hybrid Working + Pension + Health Care + Training & Career Development: Providing 1st line IT support to end users including: trouble-shooting, fixes, IT incident management, call logging, prioritisation, managing tickets + escalating complex ...

Guru for this forward thinking company? My client has implemented Business Central and are looking to appoint an experienced Business Central 1st Line Support person to join the business to assist end users with day-to-day operations. This is an excellent opportunity for someone … supportive environment and culture with regular social events and a strong focus on employee wellbeing. We need you to bring your expertise to: Provide 1st line support for Microsoft Dynamics 365 Business Central users via phone, email, and support desk. Take ownership ...

1st Line Support Engineer Location: London (Hybrid) Salary: £32,000 per annum Reporting To: Service Desk Manager/Technical Services Team Lead Start Date: ASAP Overview An established Managed Services and Cyber Security provider is seeking a 1st Line Support … events. Key Responsibilities Act as the first point of contact for all IT support incidents and service requests. Diagnose and resolve first-line technical issues across a range of technologies. Log, prioritise and manage tickets through to resolution in accordance with agreed service levels. Escalate incidents ...

Trainee 1st Line Support Engineer Location: Aldershot Salary: £25,000 per annum Start Date: 14th September 2026 About the Role An exciting opportunity has arisen for a motivated and enthusiastic Trainee 1st Line Support Engineer to join a friendly … enjoy technology, have strong customer service skills, and are keen to learn, we'd love to hear from you. Key Responsibilities Provide first-line support to customers via phone, email, and remote support tools. Assist users with basic IT issues such as password resets ...

while delivering excellent customer service and maintaining agreed service levels. This role includes a structured development plan (see below) to progress into a full 1st & 2nd Line Support Technician position. Key Responsibilities 1st Line Support Act as the first point … Supported Windows 10/11 Microsoft 365 Microsoft Teams Active Directory (basic/guided) OneDrive & SharePoint Online Standard business hardware and peripherals Development Plan: 1st Line to 2nd Line This role is designed as a genuine growth path, not just an entry point. Progress ...

client, a fast-growing, technically driven Managed Service Provider (MSP) is looking for a 1st Line Support Engineer to join their expanding team. This is an exciting opportunity to join a company who invest heavily in their technical team and will enable you gain exposure … collaborative, forward-thinking environment. This role is based at our clients offices easily accessible to the North London/Hertfordshire areas. As a 1st Line Support Engineer, youll be the first point of contact for technical issues across a diverse client base. Youll work closely ...

looking for a 1st Line IT Support Technician to join our successful team. The position is office based, in Canterbury and ideally candidates will have previous experience delivering excellent service in IT support. The successful candidate will be expected to work collaboratively with colleagues … support the development of apprentices and new starters where required. Key Responsibilities The 1st Line IT Technician is responsible for providing first-line technical support to customers through the Helpdesk. The role acts as the first point of contact ...

join our busy and fast-paced IT team. As the first point of contact for over 1,600 users, you'll provide high-quality 1st line support, ensuring IT incidents and service requests are resolved efficiently while delivering an outstanding customer experience. This … someone with previous IT Service Desk experience who enjoys troubleshooting technical issues and working with a wide range of technologies. Key Responsibilities Provide 1st line technical support for Windows 11 devices, Microsoft 365, Outlook, Teams and iOS devices via phone, service portal and face ...

join our busy and fast-paced IT team. As the first point of contact for over 1,600 users, you'll provide high-quality 1st line support, ensuring IT incidents and service requests are resolved efficiently while delivering an outstanding customer experience. This … someone with previous IT Service Desk experience who enjoys troubleshooting technical issues and working with a wide range of technologies. Key Responsibilities Provide 1st line technical support for Windows 11 devices, Microsoft 365, Outlook, Teams and iOS devices via phone, service portal and face ...

client based in East Sussex is currently looking for a 1st Line Support Engineer to join the team, you will act as the first point of contact for clients requiring IT support. You will be responsible for logging, troubleshooting, and resolving technical issues, while delivering … providing updates and managing expectations Deliver excellent customer service and maintain strong client relationship Perform initial diagnostics and troubleshooting on common issues Resolve first-line queries relating to: Windows OS and basic server environments Microsoft 365 (Email, Teams, SharePoint, OneDrive) Hardware (laptops, desktops, printers) Basic networking issues ...

1st Line Support - London £30,000-£32,000 Monday-Friday, 9:00am-5:00pm - Office Based (5 Days per Week) Southwark/Blackfriars Are you an IT Support professional looking for a role where you'll gain hands-on experience across a diverse … publishing group that has been at the heart of pop culture for decades The Role As the first point of contact for IT support across the business, you'll provide technical assistance to colleagues and help maintain a broad range of systems and technologies. This is an excellent ...

with customers and want to join a business where you'll genuinely develop your technical skills, this is worth a look. This is a 1st Line Support Technician opportunity with a growing managed cloud services provider that supports SMEs across a wide range of Microsoft … technical knowledge. What you'll be doing Supporting Microsoft Windows and Microsoft 365. Working within a ticketing or IT service management system. Troubleshooting first-line technical issues. Communicating confidently with customers over the phone and by email. Managing multiple priorities while remaining organised and calm. Experience with networking ...

TRAINEE/1ST LINE SUPPORT LOCATION - YORK - HYBRID WORKING 3-6 MONTH CONTRACT £125 PER DAY (UMB) FULL TRAINING PROVIDED Your new role We are supporting a major employer in York to bring in Computer Science/Technology Graduates to start their careers … 1st Line IT Support role. This position is a Contract/Interim position and will last up to 6 months. What you'll need to succeed The hiring managers are looking for bright, enthusiastic candidates who have a real passion for IT & Tech. A basic ...

initial 3 month temporary contract. This is a full-time role working 37.5 hours per week, Monday to Friday. Key Responsibilities Provide 1st line IT support to customers by telephone and other support channels. Act as the first point of contact … guidance to customers, including "how-to" support. Monitor and track incidents, keeping customers informed of progress and managing expectations. You should have: Experience providing 1st line IT support or technical customer service. Working knowledge of Microsoft Office 365 and Windows 10/11. Strong troubleshooting ...

initial 3 month temporary contract. This is a full-time role working 37.5 hours per week, Monday to Friday. Key Responsibilities Provide 1st line IT support to customers by telephone and other support channels. Act as the first point of contact … guidance to customers, including "how-to" support. Monitor and track incidents, keeping customers informed of progress and managing expectations. You should have: Experience providing 1st line IT support or technical customer service. Working knowledge of Microsoft Office 365 and Windows 10/11. Strong troubleshooting ...

Clearance (Essential) ECS Resource Group are currently working in partnership with a global managed service provider, assisting them with the search for a 1st Line Support Engineer on a contract basis. The successful candidate will be working within the defence sector. This role is ideal … users and responding to general user queries. Create, manage and decommission AWS WorkSpaces, ensuring user environments are provisioned and maintained efficiently. Provide first-line support across the managed service environment, escalating issues where appropriate and maintaining accurate documentation. Support ongoing operational improvements, with ...

1st Line IT Support Officer/Customer Experience Officer East Sussex County Council Agency: Adecco Recruitment Pay Rate: £17.13 per hour PAYE or £22.19 per hour Umbrella Location: East Sussex with some travel to Brighton & Surrey Contract: Temporary About the Role Adecco are delighted … support professional who enjoys solving problems, managing customer expectations, and delivering exceptional service in a fast-paced environment. Key Responsibilities Provide first-line support for customers via telephone, email and service management tools. Log, investigate and resolve incidents and service requests wherever possible. Escalate ...

1st Line Support is the initial point of contact, you will be logging and prioritising requests, resolving common hardware, software, account, network, till & printer problems, guiding users through solutions, documenting actions, escalating any issues Role Provide first-line IT support … prioritise and manage incidents and service requestsTroubleshoot tills, payment terminals, computers, printers and scanners Resolve password, account access, email and software issues Support store networks, Wi-Fi and internet connectivity Set up equipment and user accounts for new starters Guide colleagues through technical solutions either by phone, email ...

keeping our colleagues connected and productive. In this people-facing role, your excellent customer service skills will shine as you provide responsive and professional 1st and 2nd line support across the business.This is a hands-on, varied position that blends user support with … relationships with teams across the business. For this reason, a full driving license and access to a vehicle is essential.What you’ll be doingDelivering 1st and 2nd line IT support via phone, email, chat, remote tools and face-to-face, with a strong focus ...

Your new company A well-established charitable organisation is seeking an ICT Support Officer to join their team. This is an excellent opportunity for an experienced IT professional with strong technical troubleshooting skills and a customer-focused approach to support users across the organisation. Your … support, ensuring users have the systems, equipment, and access required to work effectively. Your responsibilities will include: Providing first-line support for Microsoft 365, hardware, software, and general IT queries. Managing user accounts, permissions, and access requests within Microsoft 365. Troubleshooting and resolving technical ...

systems.The RoleAs part of the Service Desk team, you will provide responsive and effective technical support to colleagues across the business. Deliver 1st line IT support via phone, email, and in person. Troubleshoot hardware, software, and Microsoft 365 issues.Manage Service Desk tickets … issues through to resolution.Escalate complex issues and work closely with wider IT teams and suppliers. Participate in the support rota and support a hybrid working environment.The CandidateThe successful candidate will be a customer-focused IT professional with strong technical knowledge, excellent communication skills, and a proactive ...