1 to 25 of 45 1st Line Support Jobs in the UK

Recruitment are working on behalf of our client, a highly respected provider of commercial services including electrical, mechanical, data & IT solutions, to recruit a 1st Line Support Engineer on a permanent basis. The key function of the 1st Line Support … operations. Key Responsibilities for the 1st Line Support Engineer End-User Support Provide first-line support for desktops, laptops, mobile devices, printers, and peripherals Troubleshoot hardware, software, and basic network connectivity issues Support Windows and/ ...

1st Line Service Desk Engineer/IT Support Analyst | Salary: £28k + excellent benefits package + Training and career development opportunities | Hybrid working Caerphilly area. There is a requirement to work on-call as part of a rota (paid). A growing Managed Services Provider … looking for a motivated and customer-focused 1st Line Service Desk Engineer/IT Support Analyst to join its expanding support team in South Wales. This opportunity would suit candidates currently working as a Service Desk Analyst, IT Support Analyst, 1st ...

Title: Support Engineer Location: Cheadle SK8 3GZ Salary: £22k - £26K per annum Job type: Full-time, permanent (37.5 hours per week) Ablyss Systems Ltd are a customer-focused care management software provider with over 20 years of experience in providing user-friendly software applications and services to various … , Technical Support Technician, IT Systems Engineer, IT Systems Technician, ICT Technician, IT Systems Support, IT Technician, Information Technology, IT, 1st Line, 2nd Line, Technical Support Engineer, Technical Customer Support, Tech Support, Tech Support ...

1st Line Support Analyst We are seeking a motivated and customer-focused 1st Line Support Analyst to join a growing support team based in Hertfordshire. This is an excellent opportunity for someone with a genuine interest in technology … using a workforce and operational management platform, assisting with technical queries, troubleshooting issues, and delivering a high standard of customer service. Key Responsibilities Providing 1st line support to customers via telephone, email, and ticketing systems Logging, updating, and managing support tickets accurately ...

Support Technician (1st Line) Location: Sywell, Northamptonshire Full-time | On-site | Job ref: IT001 | Closing date: 30th June 2026 About the role As an IT & AV Support Technician (1st Line) at Elevations, you’ll play a vital role in keeping … enjoys problem-solving, takes pride in helping others, and values being part of a collaborative, people-first environment. What you’ll be doing Provide 1st line IT support, resolving day-to-day technical issues and identifying when escalation is required. Support colleagues with ...

1st Line Support Engineer Morris Sinclair is recruiting on behalf of a growing IT services provider for a friendly and motivated 1st Line Support Engineer to join their support team in Edinburgh. This is an excellent opportunity … proactive attitude, and a solid technical foundation. Ongoing training and development will be provided. The Role You will be responsible for providing first-line technical support to customers, assisting with day-to-day IT issues and ensuring support requests are handled efficiently and professionally. ...

Service Desk Support (1st Line Support) Swindon (Hybrid working) - 6-12 Month FTC Band C - £27,756 It's an exciting time to join UKSBS as we transform our business to be the leading UK public … sector business service provider. About the Role: This role operates within IT/Customer Support Services and supports the delivery of first line (Tier 1) service desk activities across a range of business systems and services. The role applies defined processes, tools and procedures to ensure ...

1st Line Support … Engineer - Ellesmere Port - £25-£27k - 12 month FTC The1st line Support role sits within a professional services environment, providing first-line support for internal and external users of bespoke systems and client-facing portals. Success is measured by resolving issues within ...

Service Desk Analyst (1st Line Support) We are seeking a customer-focused IT Service Desk Analyst to be the first point of contact for IT incidents and service requests. You will log, triage, and resolve issues end to end, delivering excellent service in line … nights on/4 days off (12-hour shifts) Key Responsibilities Act as the single point of contact for incidents, requests, and events Provide 1st line support via phone and remote tools Troubleshoot hardware, software, application, and network issues Log, prioritise, update, and escalate tickets ...

title: 1st Line Support Technician Salary: up to £29k Location : Wymondham My client is a driven and successful company, and they are looking for a 1st line support Technician to join their team. This role requires someone who is process … looking for a long-term role. The ideal candidate will be someone who is a team player and dedicated. Responsibilities: Support for PCs and servers remotely and on-site (Win & 2022) Installing PCs/upgrading software Administration of IP phone systems Supporting customer applications Setting up email accounts ...

1st Line Support Technician looking for a company that invests in your development? Look no further! 1st Line Support Technician Fareham (Hybrid) Up to £26,000 Our client, one of the UK's leading cloud solutions providers and a Microsoft … searching for driven individuals to join their expanding team. This award-winning organisation is committed to helping you achieve your full potential with: 1st-class training and ongoing mentorship. Clear career progression and future growth opportunities. Hands-on experience with cutting-edge technology. Opportunities to gain Microsoft certifications. Continuous ...

1st Line Technical Support - French & English Speaking Location : Ideally, hybrid to Tunbridge Wells, Kent, but flexible for the right candidate VisionTrack is a leading provider of video telematics solutions, delivering innovative technology that helps fleets improve safety, performance and operational efficiency. This is an exciting … join us as we continue to expand our French customer base. We are looking for a fluent French and English speaker to join our 1st Line Technical Support team, supporting customers with technical queries, service tickets and remote troubleshooting across our video telematics products ...

1st Line Support Salary: Up to £25,000 depending on experience plus excellent large company benefits a Location: South West London (SW20) - Hybrid working Job Type: Permanent We are offering an exciting opportunity for an aspiring technical professional to join a busy and growing help … Digital Workplace and IT Infrastructure, with a presence across multiple sites in the UK and Europe Day-to-day of the role: Provide first-line support to internal users, ensuring high-quality assistance and user satisfaction. Troubleshoot and resolve issues related to Office 365 and Windows ...

1st Line Service Desk Analyst Salary: £27,000-£30,000 Location: Huntingdon, Cambridgeshire Reports To: Service Desk Manager The Opportunity Our client, a growing IT services provider, is looking for a 1st Line Service Desk Analyst to join their support team. This … role will suit someone with previous IT support or service desk experience who enjoys helping users, troubleshooting technical issues, and delivering excellent customer service. You will act as the first point of contact for clients, resolving technical problems and escalating more complex issues where required. Key Responsibilties Provide ...

TRAINEE/1ST LINE SUPPORT LOCATION - YORK - HYBRID WORKING 3-6 MONTH CONTRACT £125 PER DAY FULL TRAINING PROVIDED Your new role We are supporting a major employer in York to bring in Computer Science/Technology Graduates to start their careers in a 1st … Line IT Support role. This position is a Contract/Interim position and will last up to 6 months. What you'll need to succeed The hiring managers are looking for bright, enthusiastic candidates who have a real passion for IT & Tech. A basic understanding ...

Start your IT career with SinglePoint Calls in Daventry. As our 1st Line IT Support Apprentice, you'll work on a real helpdesk, solving everyday tech problems for our team and clients while learning the ropes. Full training, friendly team and great prospects. No experience … support the team that relies on them Building your skills each day through training, shadowing and hands on practice Training Starting 1st Line IT Support, working up to 2nd/3rd Line support. Apprenticeship Standard Information communications technician (level 3) Training ...

Description Package Description: IT Support Technician (1st/2nd Line Support) 0.8 to 1.0 FTE permanent Morrison’s Academy is a vibrant independent day school with a strong sense of community, set in the beautiful town of Crieff, Perthshire. We are seeking … proactive, adaptable, and customer-focused IT Support Technician to provide first and second line support for hardware, software, and network issues across the school campus. Please send your completed Application Form, cover note and CV to: Ms Fiona Boote, Morrison’s Academy, CRIEFF ...

Description Are you passionate about technology and delivering excellent customer support? West Dunbartonshire Council has an exciting opportunity for a motivated 1st Line Support Analyst to join our ICT Service Desk team. As the first point of contact for ICT support … role in resolving hardware and software issues and delivering a high-quality service to users across the organisation. What you’ll do Provide first-line support via phone, live chat and face-to-face channels Log, manage, and resolve incidents and service requests in line ...

Service Desk Analyst (1st Line Support) We are looking for an experienced and customer-focused IT Service Desk Analyst to act as the first point of contact for IT Incidents and Service Requests. You will take ownership of customer issues from initial logging through … resolution, ensuring excellent service delivery in line with agreed Service Level Agreements (SLAs). This role is ideal for someone who thrives in a fast-paced Managed Services environment, enjoys problem-solving, and is passionate about delivering a positive customer experience while aiming for first-contact resolution wherever ...

will be working at our client's impressive HQ site in Warwickshire 1 day per week, the rest will be remote working. As a 1st Line Support Analyst you will join the busy IT Service Desk, providing customer support for both desktop … agreed service levels are met. Skills/Experience - Experience in a busy telephone based customer services environment 12 - 18 months commercial experience in a 1st line IT service desk/helpdesk role Professional and polite telephone manner Proven customer service experience, ideally gained in a busy environment ...

will be working at our client's impressive HQ site in Warwickshire 1 day per week, the rest will be remote working. As a 1st Line Support Analyst you will join the busy IT Service Desk, providing customer support for both desktop … agreed service levels are met. Skills/Experience - Experience in a busy telephone based customer services environment 12 - 18 months commercial experience in a 1st line IT service desk/helpdesk role Professional and polite telephone manner Proven customer service experience, ideally gained in a busy environment ...

will be working at our client's impressive HQ site in Warwickshire 1 day per week, the rest will be remote working. As a 1st Line Support Analyst you will join the busy IT Service Desk, providing customer support for both desktop … agreed service levels are met. Skills/Experience - Experience in a busy telephone based customer services environment 12 - 18 months commercial experience in a 1st line IT service desk/helpdesk role Professional and polite telephone manner Proven customer service experience, ideally gained in a busy environment ...

will be working at our client's impressive HQ site in Warwickshire 1 day per week, the rest will be remote working. As a 1st Line Support Analyst you will join the busy IT Service Desk, providing customer support for both desktop … agreed service levels are met. Skills/Experience - Experience in a busy telephone based customer services environment 12 - 18 months commercial experience in a 1st line IT service desk/helpdesk role Professional and polite telephone manner Proven customer service experience, ideally gained in a busy environment ...

will be working at our client's impressive HQ site in Warwickshire 1 day per week, the rest will be remote working. As a 1st Line Support Analyst you will join the busy IT Service Desk, providing customer support for both desktop … agreed service levels are met. Skills/Experience - Experience in a busy telephone based customer services environment 12 - 18 months commercial experience in a 1st line IT service desk/helpdesk role Professional and polite telephone manner Proven customer service experience, ideally gained in a busy environment ...

First Line Support Analyst - Salesforce/CRM Hybrid - North West (Runcorn area) Competitive Salary + Benefits Healthcare/Regulated Environment We're currently supporting a well-established healthcare organisation who are investing heavily into their digital platforms and customer systems. They're looking for a First … Line Support Analyst to join their internal applications team supporting a Salesforce-based platform used by both internal teams and external healthcare professionals. This is a great opportunity for someone coming from an Application Support, CRM Support or Service Desk background ...