1 to 25 of 61 1st Line Support Jobs in the UK

Support Analyst, Service Desk, 1st line, COR7684 A 1st line Support Analyst opportunity has arisen with a well-regarded professional services organisation, offering a varied and hands-on role within a friendly, collaborative IT team. Could this be the role … that takes your technical support career to the next level? The Role The 1st line Support Analyst will serve as the first point of contact for IT queries and incidents, handling requests received by phone, email, portal, and in person. ...

1st Line IT Support Engineer/Service Desk Analyst | Salary: £30k + excellent benefits | Caerphilly area | Initially office-based, moving to hybrid working. A growing Managed Services Provider is looking for a customer-focused 1st Line IT Support Engineer/… join its services team in Basingstoke. This opportunity would suit someone with experience as a Service Desk Analyst, IT Support Analyst, 1st Line Support Engineer, Helpdesk Engineer or IT Support Technician who enjoys solving problems and supporting users in a fast ...

1st Line Support Analyst – Oxford Location: Oxford Job Type: Permanent Working Pattern: Hybrid Are you an enthusiastic IT professional looking to build your career within a supportive and growing technology team? We’re looking for a 1st Line Support Analyst … environment who wants to develop their technical skills, gain exposure to a broad range of technologies and progress their career. The Role As a 1st Line Support Analyst, you’ll be the first point of contact for IT support across the organisation, providing ...

1st Line IT Support Analyst Yateley, Hampshire Hybrid opportunity Up to £30,000 per annum Due to continued growth our client, a leading national MSP, are looking to recruit a 1st Line IT Support Analyst to join their existing team … Hampshire. As the 1st Line IT Support Analyst, you will work within the team to provide remote 1st line IT support to clients via phone and email and diagnose and resolve technical issues. Core role: Diagnose and resolve technical issues ...

1st Line Support Engineer Ensure you read the information regarding this opportunity thoroughly before making an application. Our client is recruiting for a 1st Line Support Engineer to join a busy IT team supporting users across the business. This … team to maintain stable and efficient IT services. Contribute to documentation, system improvements and IT best practices. Experience Required Previous experience in a 1st Line Support, IT Support Technician or Service Desk role. Strong knowledge of Windows operating systems and Microsoft Office applications. ...

1st Line Support Technician for an established MSP in Edinburgh. MS 365/Azure technical environment with strong career development support. Full-time on site Monday - Friday 9-5pm. 1st Line IT Support Technician Salary : £21K - £23K Full time … Training Days Per Year 6 Charity Days Per Year LinkedIn Learning Account Private Health Insurance We are looking to recruit an enthusiastic and motivated 1st Line Support Technician to join a successful team for a well established MSP. This is a high-paced team ...

Working with an exciting Tech company who have offices in South Leeds, they are looking for a 1st Line Support Technician to join their thriving team. As an experienced 1st line support, the successful candidate will have excellent technical ability … skills Keen to learn, develop, and grow in a technical support role Please submit your CV for review if you are a 1st line support technician and are looking for a new challenge. Please note if you have not heard from us within ...

1st Line IT Support Technician Salary: £26,000-£30,000 per year Location: Saffron Walden Job Type: Full-time, Hybrid About Us Our client is a growing IT managed services business providing IT and infrastructure solutions to a range of customers. We are looking … enthusiastic 1st Line IT Support Technician to join the team and provide day-to-day technical support to customers. Key Responsibilities Provide 1st line technical support via telephone, email and ticketing systems. Troubleshoot basic hardware, software and Windows ...

Android mobile operating systems Full UK Driver’s license or working towards having your driver’s licence. Overall purpose of the role: Provide first line support to end users on various technical issues and problems relating to hardware, software, network and connectivity via telephone, email, chat … sent to the customer directly or to an IT centre for configuration prior to being sent on to the customer Where first line contact resolution is not possible, escalate to appropriate support teams and third-party suppliers, as necessary Log & prioritise all incidents, service requests, change ...

1st Line IT Support Technician Salary : £21K - £23K Full time on site Monday - Friday 9am-5pm Edinburgh Based Salary Based on Experience and Technical Ability Opportunity to Progress/Specialise Regularly Mentoring & Career Development Reviews 12 Training Days Per Year 6 Charity Days Per Year … LinkedIn Learning Account Private Health Insurance We are looking to recruit an enthusiastic and motivated 1st Line Support Technician to join a successful team for a well established MSP. This is a high-paced team and you should be used to dealing with multiple ...

Basic (depending on experience) Hours : Full time – Monday – Friday, rotating shifts between 8.00am and 8.00pm Contract : Permanent Are you an experienced First Line Support Engineer looking to boost your career working in an advanced Helpdesk team that prides itself on delivering high-quality service levels … solve a variety of technical challenges. This is an office-based role at Krome's HQ in Chertsey (Surrey). However, some First Line duties are field based and involve secondments to client sites, so availability to travel to London and other client locations is required. Essential Requirements ...

1st Line IT Support Engineer role working for a leading property firm in Birmingham city centre. The role is full time and fully office based. Client Details My client is a successful property organisation based in Birmingham city centre looking for a 1st line … advice. Document processes and update technical manuals as needed. Collaborate with the wider IT team to improve systems and processes. Profile A successful 1st Line IT Support Engineer should have: Previous experience in an IT support role. Strong technical troubleshooting skills ...

1st Line IT Support Engineer role working for a leading property firm in Birmingham city centre. The role is full time and fully office based. Client Details My client is a successful property organisation based in Birmingham city centre looking for a 1st line … advice. Document processes and update technical manuals as needed. Collaborate with the wider IT team to improve systems and processes. Profile A successful 1st Line IT Support Engineer should have: Previous experience in an IT support role. Strong technical troubleshooting skills ...

Shift Allowance Hours : Full time – 24x7 shift pattern (4 days/nights on, 4 days off) Contract : Permanent Are you an experienced First Line Support Engineer looking to boost your career working in an advanced Helpdesk team that prides itself on delivering high-quality service levels … order to provide services to our clients You may have experience in the following: 1st Line Support Engineer, First Line Support Analyst, IT Support Technician, Service Desk Analyst, Helpdesk Analyst, Helpdesk Support Engineer, IT Support ...

1st Line … Support Engineer - Ellesmere Port - £25-£27k The1st line Support role sits within a professional services environment, providing first-line support for internal and external users of bespoke systems and client-facing portals. Success is measured by resolving issues within ...

secure their family’s future. In a world of financial complexity, we believe in the power of simplicity. We are currently recruiting for a 1st Line IT Support Engineer within the IT & Cyber Security Department to join our team of talented individuals. Role Purpose … 1st Line IT Support Engineer is responsible for providing first line technical support to colleagues across the Society, ensuring timely resolution of queries and incidents. The role supports the day to day operation of IT systems, assists with user administration ...

client based in East Sussex is currently looking for a 1st Line Support Engineer to join the team, you will act as the first point of contact for clients requiring IT support. You will be responsible for logging, troubleshooting, and resolving technical issues, while delivering … providing updates and managing expectations Deliver excellent customer service and maintain strong client relationship Perform initial diagnostics and troubleshooting on common issues Resolve first-line queries relating to: Windows OS and basic server environments Microsoft 365 (Email, Teams, SharePoint, OneDrive) Hardware (laptops, desktops, printers) Basic networking issues ...

Entry level 1st Line Support - Fintech Company in Horsham - £25k - £28k depending on experience My client are a leading Fintech software company for the UK and European finance industry and with nearly 20 years’ experience, they have a proven track record of delivering high-quality … growing helpdesk team. You will be able to learn and expand your skills, with lots of opportunities for career progression. As a 1st Line Support member, you will be tasked with the below responsibilities: Answering the helpdesk phone line & helpdesk ticketing system: Answering ...

Connect seeks an apprentice 1st Line IT Support Analyst for all technical customer support, to help enhance our growth within the Construction Sector and other targeted industries. You will be pivotal in the monitoring of incoming incidents via the ITSM system, phone, email … apprenticeship is completed successfully, we would look to immediately offer the Network Engineer level 4 apprenticeship as a continuation of learning. Progresssion pathway: 1st Line Analyst to 2nd Line Analyst 2nd Line Analyst to 3rd Line Analyst 3rd Line ...

Service Desk Analyst - 1st Line Salary - £29,000 Basic + Bonus York | Hybrid Working We're seeking a customer-focused IT Service Desk Analyst to provide first-line support across a busy and growing organisation. Key Responsibilities Act as the first point of contact for IT support ...

Following a promotion, we are recruiting for a proactive and customer focused 1st Line Support Engineer to join our Service Desk team supporting the delivery of our On Demand Service Desk offering. This innovative service is designed to provide comprehensive IT support, combining … Quays office from Monday to Wednesday and the flexibility of working from home on Thursdays and Fridays. Day to day responsibilities: Respond to first-line support queries via telephone and the Service Desk ticketing system, ensuring prompt and effective issue resolution. Diagnose, troubleshoot, and resolve ...

First Line Support Agent Location: Birmingham - B37 7YQ (100% onsite) Working Pattern: Monday to Friday, shifts between 07:00-19:00, 37.5 hours per week Pay: £12.71 per hour, rising to £13.45 after 12 weeks Clearance: BPSS & SC required Our client, a reputable organisation, is hiring … driven and enthusiastic First Line Support Agents to join their Service Desk team on exciting Atos campaigns. This entry-level role offers a fantastic opportunity to kickstart a career in IT support, delivering exceptional customer service while supporting end-user IT needs. What ...

1st Line IT Support Analyst – Permanent - £28,000 – Hybrid/3 days in Gloucester HQ Our Client is one of the UK’s leading providers in their industry, delivering professional services to both residential and commercial clients nationwide. Operating from their Gloucester head office, they … continuing to expand and are looking for an ambitious individual to grow with them. Operating in a small, dedicated 1st Line function, you will provide an excellent experience for the whole business, whether located in office or the field. You will be confident in delivering hands ...

1st Line IT Support Analyst Permanent-£28,000 Hybrid/3 days in Gloucester HQ OurClientisoneoftheUKsleadingprovidersintheirindustry,deliveringprofessionalservicestobothresidentialandcommercialclientsnationwide.Operatingfromtheir Gloucester headoffice,theyarecontinuingtoexpandandarelookingforanambitiousindividualtogrowwiththem. Operatingina small, dedicated 1st Line team,youwillprovideanexcellentexperienceforthewholebusiness,whetherlocatedinofficeorthefield.Youwillbeconfidentindeliveringhandsonsupportandestablishyourselfaspartoftheteam,bothwithinbusinessandthewidergroupcompanies. SupportandTroubleshooting: GoodexperienceofMSAzure,AzureActiveDirectory,WindowsServer,Intune,SQL,CiscoMeraki,networking,andmobiletelephonysolutions. Providehands-onsupport,demonstratingagoodunderstandingofMicrosofttechnologies,includingtheM365suite ...

Service Desk Analyst - 1st Line Support | Hybrid | Permanent or Contract Overview We're hiring a Service Desk Analyst to be the first point of contact for IT support, resolving incidents and service requests efficiently while maintaining a high standard of customer service. Details … Location: London Salary: Up to £35,000 Rate: £200 - £250 P/D Responsibilities Log, categorise, prioritise and manage incidents via ITSM platform First-line troubleshooting for hardware, software, network and application issues Manage user account admin — password resets, access requests, onboarding Deliver customer support across ...