1 to 25 of 54 1st Line Support Jobs in the UK

1st Line IT Support Engineer/Service Desk Analyst | Salary: £30k + excellent benefits | Caerphilly area | Initially office-based, moving to hybrid working. A growing Managed Services Provider is looking for a customer-focused 1st Line IT Support Engineer/… join its services team in Basingstoke. This opportunity would suit someone with experience as a Service Desk Analyst, IT Support Analyst, 1st Line Support Engineer, Helpdesk Engineer or IT Support Technician who enjoys solving problems and supporting users in a fast ...

1st Line Support Analyst - Oxford Location: Oxford Job Type: Permanent Working Pattern: Hybrid Are you an enthusiastic IT professional looking to build your career within a supportive and growing technology team? We're looking for a 1st Line Support Analyst … environment who wants to develop their technical skills, gain exposure to a broad range of technologies and progress their career. The Role As a 1st Line Support Analyst, you'll be the first point of contact for IT support across the organisation, providing ...

training and development alongside nationally recognised certifications and eventually progressing into 2nd and 3rd Line Support Engineer roles. As a 1st Line Engineer, you'll be the first point of contact for our customers when issues arise. Your primary responsibility is to deliver … friendly, professional support and learn fast. 1st Line Support Engineer Job Overview Respond to incoming support requests via phone, email, and ticketing system. Log and triage tickets accurately. Resolve straightforward technical issues with support from the team. Escalate more ...

1st Line IT Support Analyst Yateley, Hampshire Hybrid opportunity Up to £30,000 per annum Due to continued growth our client, a leading national MSP, are looking to recruit a 1st Line IT Support Analyst to join their existing team … Hampshire. As the 1st Line IT Support Analyst, you will work within the team to provide remote 1st line IT support to clients via phone and email and diagnose and resolve technical issues. Core role: Diagnose and resolve technical issues ...

Working with an exciting Tech company who have offices in South Leeds, they are looking for a 1st Line Support Technician to join their thriving team. As an experienced 1st line support, the successful candidate will have excellent technical ability … skills Keen to learn, develop, and grow in a technical support role Please submit your CV for review if you are a 1st line support technician and are looking for a new challenge. Please note if you have not heard from us within ...

1st Line IT Support Technician Salary : £21K - £23K Full time on site Monday - Friday 9am-5pm Edinburgh Based Salary Based on Experience and Technical Ability Opportunity to Progress/Specialise Regularly Mentoring & Career Development Reviews 12 Training Days Per Year 6 Charity Days Per Year … LinkedIn Learning Account Private Health Insurance We are looking to recruit an enthusiastic and motivated 1st Line Support Technician to join a successful team for a well established MSP. This is a high-paced team and you should be used to dealing with multiple ...

1st Line IT Support Technician Salary : £21K - £23K Full time on site Monday - Friday 9am-5pm Edinburgh Based Salary Based on Experience and Technical Ability Opportunity to Progress/Specialise Regularly Mentoring & Career Development Reviews 12 Training Days Per Year 6 Charity Days Per Year … LinkedIn Learning Account Private Health Insurance We are looking to recruit an enthusiastic and motivated 1st Line Support Technician to join a successful team for a well established MSP. This is a high-paced team and you should be used to dealing with multiple ...

Basic (depending on experience) Hours : Full time – Monday – Friday, rotating shifts between 8.00am and 8.00pm Contract : Permanent Are you an experienced First Line Support Engineer looking to boost your career working in an advanced Helpdesk team that prides itself on delivering high-quality service levels … solve a variety of technical challenges. This is an office-based role at Krome's HQ in Chertsey (Surrey). However, some First Line duties are field based and involve secondments to client sites, so availability to travel to London and other client locations is required. Essential Requirements ...

Night Shift 1st Line Support Engineer - Helpdesk Support, IT Support 3 months contract Based on site in Accrington, Lancashire Shift pattern - 3 days on, 3 days off Working hours: 6PM - 6AM (night shift) £220 per day (inside IR35) We are looking … reliable 1st Line Support Engineer to join our client's fast paced dynamic IT team based in Accrington click apply for full job details ...

1st Line support - Wakefield - 3 month contract In this role you will be providing effective first line technical support to all internal users. You will be working with a number of systems and applications and will be required to analyse … diagnose issues to provide sound resolutions. Client Details 1st Line support - Wakefield - 3 month contract The client is a market leading business within their click apply for full job details ...

Entry level 1st Line Support - Fintech Company in Horsham - £25k - £28k depending on experience My client are a leading Fintech software company for the UK and European finance industry and with nearly 20 years’ experience, they have a proven track record of delivering high-quality … growing helpdesk team. You will be able to learn and expand your skills, with lots of opportunities for career progression. As a 1st Line Support member, you will be tasked with the below responsibilities: Answering the helpdesk phone line & helpdesk ticketing system: Answering ...

Connect seeks an apprentice 1st Line IT Support Analyst for all technical customer support, to help enhance our growth within the Construction Sector and other targeted industries. You will be pivotal in the monitoring of incoming incidents via the ITSM system, phone, email … apprenticeship is completed successfully, we would look to immediately offer the Network Engineer level 4 apprenticeship as a continuation of learning. Progresssion pathway: 1st Line Analyst to 2nd Line Analyst 2nd Line Analyst to 3rd Line Analyst 3rd Line ...

Title: Junior 1 st Line Support Technician Location: Sandycroft, CH5 As a Junior 1st Line Support Technician working at our Sandycroft site you will become a part of our passionate IT team assisting 6 sites across North Wales. We are looking ...

1st Line Support role with large recycling …/manufacturing company based near Maidstone, Kent. 12 month fixed term contract. On call rota required. The Service Desk is responsible for all first line enquiries and reported issues for users of company systems and applications. The Service Desk also own and maintain all Systems Administration activities working ...

First Line Support Agent Location: Birmingham - B37 7YQ (100% onsite) Working Pattern: Monday to Friday, shifts between 07:00-19:00, 37.5 hours per week Pay: £12.71 per hour, rising to £13.45 after 12 weeks Clearance: BPSS & SC required Our client, a reputable organisation, is hiring … driven and enthusiastic First Line Support Agents to join their Service Desk team on exciting Atos campaigns. This entry-level role offers a fantastic opportunity to kickstart a career in IT support, delivering exceptional customer service while supporting end-user IT needs. What ...

1st Line IT Support Analyst Permanent-£28,000 Hybrid/3 days in Gloucester HQ OurClientisoneoftheUKsleadingprovidersintheirindustry,deliveringprofessionalservicestobothresidentialandcommercialclientsnationwide.Operatingfromtheir Gloucester headoffice,theyarecontinuingtoexpandandarelookingforanambitiousindividualtogrowwiththem. Operatingina small, dedicated 1st Line team,youwillprovideanexcellentexperienceforthewholebusiness,whetherlocatedinofficeorthefield.Youwillbeconfidentindeliveringhandsonsupportandestablishyourselfaspartoftheteam,bothwithinbusinessandthewidergroupcompanies. SupportandTroubleshooting: GoodexperienceofMSAzure,AzureActiveDirectory,WindowsServer,Intune,SQL,CiscoMeraki,networking,andmobiletelephonysolutions. Providehands-onsupport,demonstratingagoodunderstandingofMicrosofttechnologies,includingtheM365suite ...

keeping our colleagues connected and productive. In this people-facing role, your excellent customer service skills will shine as you provide responsive and professional 1st and 2nd line support across the business. This is a hands-on, varied position that blends user support … teams across the business. For this reason, a full driving license and access to a vehicle is essential. What you’ll be doing Delivering 1st and 2nd line IT support via phone, email, chat, remote tools and face-to-face, with a strong focus ...

client, a leading technology organisation based in Edinburgh, is looking for a 1st … Line Support Field Engineer to help support its clients. You'll visit client sites to provide first-line technical support. Duties will include setting up and checking equipment, troubleshooting common hardware and connectivity issues, logging and updating support tickets ...

First Line Support Analyst Location: Bedford (Office Based) Pay Rate: £16.00 per hour Contract: Temporary Start Date: Immediate Start Available Hours: Full Time Are you passionate about technology and helping people solve problems? We're looking for an IT First Line Support Analyst to join a busy Service Delivery team, providing technical support to colleagues across the business. This is an excellent opportunity for someone with previous IT support experience or a recent IT qualification who is looking to develop their career in IT within ...

Support/Technical Support/1st Line Location: Fleet Job Type: Full-time Hybrid working Technical Support Consultant, where you will be the first point of contact for customers, providing rapid response, troubleshooting, and exceptional customer interaction. This role is crucial … ensuring that customers feel supported and confident in the systems they are using. Day-to-day of the role: Handle incoming support tickets related to hardware, software, and login issues. Perform basic troubleshooting for Windows 11, Office 365, Active Directory, and Azure login issues. Address queries about email ...

1st Line Support is the initial point of contact, you will be logging and prioritising requests, resolving common hardware, software, account, network, till and printer problems, guiding users through solutions, documenting actions, escalating any issues. Role Provide first-line IT support … hour lunch (8 hour day). Expected Duration 1 Year 6 Months Positions Available 1 Closing Date Friday, 23rd October 2026 Start Date Sunday, 1st November 2026 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Logical Team working ...

1st Line IT Support Engineer - £32,500 per annum - Solihull Principal IT are proudly supporting a UK automotive retail group who are undertaking a significant technology and business transformation programme across its expanding dealership network. This is an excellent opportunity for an IT support professional looking to develop their career within a busy, multi-site environment. You will provide first-line technical support to users across the organisation, supporting day-to-day IT operations, handling helpdesk tickets, assisting with Joiners, Movers and Leavers, and providing support ...

1st Line Technical Support Base Salary: £28,000 (inclusive of £2k shift allowance) Benefits: Private healthcare, 25 days holiday + bank holidays, pension and wider company benefits Location: Peterborough Working Pattern: Full-time office based. Rotating shifts, with Friday & Saturday off one week and Sunday … networking or telecoms We’re working with a growing connectivity business in Peterborough that is looking for someone to join its technical support team. You don’t need years of experience for this one. You might have 6–12 months working within IT support with some ...

passing them on. You'll work closely with experienced colleagues, learn new technologies and have clear opportunities to progress your career within the business. 1st Line Support Technician Redhill £30,000 - £32,000 4 Days a week onsite The role You'll be supporting … technical knowledge. What you'll be doing Supporting Microsoft Windows and Microsoft 365. Working within a ticketing or IT service management system. Troubleshooting first-line technical issues. Communicating confidently with customers over the phone and by email. Managing multiple priorities while remaining organised and calm. Experience with networking ...

1st Line Technical Support Our Client Established over 10 years ago, our client, based in Surrey, is a market leader in sport analysis and simulation technology. They are one of the fastest growing technology companies in their sector and despite the pandemic, they have experienced ...