Basingstoke, Hampshire, South East, United Kingdom
Corriculo Ltd
SupportAnalyst, Service Desk, 1stline, COR5802A An excellent, award winning company seeks a SupportAnalyst/Service Desk Analyst – with some existing commercial IT experience - for a varied role within a dynamic SME environment. The Role … the necessary training and support to provide support services to approximately 750 users across multiple sites in the UK, covering 1stline desktop support, whilst also getting involved in some interesting and varied project work. My client operates a modern Microsoft … , include: 20 days' holiday On-call allowance Amazing opportunities for training and progression What do I need? Some prior commercial experience of providing 1stline desktop support, with a demonstrably strong customer manner Experience with a variety of Microsoft operating systems - ideally including Windows more »
SupportAnalyst, Service Desk, 1stline, COR5802 An excellent, award winning company seeks a SupportAnalyst/Service Desk Analyst – with some existing commercial IT experience - for a varied role within a dynamic SME environment. The Role … the necessary training and support to provide support services to approximately 750 users across multiple sites in the UK, covering 1stline desktop support, whilst also getting involved in some interesting and varied project work. My client operates a modern Microsoft … , include: 20 days' holiday On-call allowance Amazing opportunities for training and progression What do I need? Some prior commercial experience of providing 1stline desktop support, with a demonstrably strong customer manner Experience with a variety of Microsoft operating systems - ideally including Windows more »
Shipley, West Yorkshire, Yorkshire, United Kingdom
Watermark Technologies Limited
excellent customer service to our clients who operate in a number of different sectors - finance, insurance, healthcare and accountancy and more. Core Responsibilities: As 1stlineSupport Engineer you will act as the firstline of service to customers, logging tickets via phone … calls, emails and from a chat system. You will be resolving 1stline incidents answering and resolving customer queries to a high standard. Serve as liaison between client and internal development for all escalated product related issues, including product enhancements, bug resolution and overall product education Logging … You: Requirements: At least 2 years previous experience as a Customer Support or Technical Support Representative in a complex environment 1stLineSupport and remote troubleshooting experience ideal Excellent written and spoken English. Great communication skills are a must Desirables: MS more »
Aberdeen, Bridge of Don, City of Aberdeen, United Kingdom
Belcan
1stLineSupportAnalyst Location: Aberdeen Belcan is hiring 1stLineSupportAnalyst, this opportunity is important to the client's growth strategy of providing high quality engineering and project services to their clients. As an … experienced IT Support Engineer, you will be providing technical support; answering support queries either onsite/phone/email and support users by providing necessary training and advice. What will you do in this position? As part of this job opportunity, you … to help you with the delivery. What qualifications and experiences do you need to have already? Experience in Helpdesk support experience/1stline support. Strong knowledge of Microsoft based operating systems with emphasis on Windows desktop technologies (Windows 10) Experience using and troubleshooting Microsoft more »
Customer Support Specialist, Service Desk Analyst £32-38k + Benefits 18 month contract 2 days a week on site in Belfast (BT1) Our client is a leading global IT Solutions provider who are seeking to recruit a Customer Support Engineer/Service Desk … Analyst to deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating self-help assets to broadly reach more customers. You will be part of a team responsible for providing an outstanding technical support … you will own and manage the customer experience over the phone and Web. Your responsibilities will include the below: Responsible for the customer support experience Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming) Identify cases that more »
IT Support Technician Exciting and varied entry level position for someone with an IT background either from qualifications, or with some exposure in a previous role to general IT systems. Working with the IT Manager and Senior IT Support Engineer you will provide day to day … support of systems, software and hardware while assisting with maintaining effective IT systems. This is a chance to use your knowledge and expand your skills in a variety of technologies and will suit someone who can set up PCs, troubleshoot a printer, resent passwords, install simple software and … general fault fixing. This is some of what you will be doing * Technical support and guidance to staff to understand programs, problem solve and generally support them in using software/hardware correctly * Assisting with the maintenance and fault fixing of all computers and organise where more »