or be able to obtain SC Security Clearance. For this reason, we are only able to progress with applications from British nationals. Responsibilities: Desktop / Laptop / VDI build, configuration and deployment to end users Software installation / deployment Smartphone deployment and support Assisting the 2nd Line … support team with laptop, desktop and VDI terminals support calls Hardware installation / upgrade /breakfix for desktop, laptop, and server Tech Bar 1st Line support Assisting with customer projects What we're looking for: Microsoft Windows 7 and 10 Operating … Microsoft Office 2016 onwards Proven and demonstrable software and hardware troubleshooting skills, experience in a Deskside Support role Knowledge of Microsoft SCCM and OS / Application deployment Good verbal communication: ability to communicate to all levels Good written communication: concise and accurate call logging, documentation, and email correspondence Good more »
that a typical day will include providing second-line support and hands-on user and desktop support, troubleshooting, and hardware break/ fix. Responsibilities: Taking ownership and managing tickets through resolution or escalation is something you know all too well. Youve got a great idea of … at the same time. Qualifications, Qualities and Experience M365 Platform (O365, Teams, Endpoint Management) Is a key requirement Azure User administration within Active Directory / Azure Active Directory / In Tune Windows Desktop and Server OS / Hardware Endpoint Security Products (Mimecast, Bitdefender) Remote / Virtual … Desktops (VDI / AVD / Citrix) Formal IT qualification, ideally Microsoft Certifications massively advantageous Experience of hardware breakfix (pcs, mobile devices, printers more »
car & fuel card (+ out of hours support retainer) Join a leading independent IT service & support company as a Field Service IT Hardware Break-Fix Engineer. This dynamic role offers the opportunity to provide high-quality hardware support services to a diverse range of … clients in the Glasgow area. Role Overview: The Field Service IT Hardware Break-Fix Engineer will be responsible for completing hardware break-fix service calls and deployments for various clients. Working within a dedicated team of field engineers … driving licence. Desirable Skills: Experience supporting Storage Area Networks (SAN) and Cisco routing and switching (CCNA). Familiarity with imaging and deployment utilities (SCCM / Intune) and Microsoft Windows Server and Desktop. At least 3 years of experience in a similar role or as a Field Engineer. Attitude /more »
Glasgow Area, Scotland, United Kingdom Hybrid / WFH Options
In Technology Group Limited
2nd Line Service Desk Engineer Glasgow / Hybrid £25,000 - £30,000 We're partnering with a Scottish-owned Managed Service Provider providing top-level services to clients in the Glasgow region. With a commitment to innovation, our client is seeking a skilled 2nd Line Service Desk … Engineer to join their team. As a 2nd Line Service Desk Engineer, you'll play a crucial role in providing technical support and break-fix solutions. This role offers a hybrid working model, combining service desk responsibilities with on-site break … support for our valued clients. Day-to-Day: Respond to escalated service desk tickets, providing efficient and effective technical support. Conduct break-fix solutions on client sites, addressing hardware and software issues. Collaborate with the service desk team to resolve complex technical more »
IN2-AV Recruitment: International AV Staffing Solutions
with a leading AV Systems Integrator who design, supply and install a wide variety of systems into commercial organisations, including specialist market sectors (Corporate / Leisure / Entertainment / Public / Retail). Due to increased workload and success in the London Area, they are now … candidate will have good knowledge of Audio / Visual systems and Video conferencing, also. Knowledge of how to fault-find /break-fix is ideal as this will be the main function of this role. This role will be mainly London based more »
Job Title: Installation Engineer- EPoS / IT Hardware Location: Buxton, Derbyshire Duration: Permanent An excellent opportunity for an EPoS Installation Engineer to join a company based in the Peak District to undertake swap out, installation and breakfix throughout the UK. To be … excellent opportunity for you. * Company Van + Fuel + Overtime + Overnights The Role: * Field Service Engineering - UK wide * Undertake swap out /breakfix and installation of EPoS, payment and back office equipment, laser prints, network switches, pcs and servers in retail environments nationwide. * 37.5 hours per week including … pattern is managed and fixed yearly so you can plan around your shifts. Experience Required: * Engineering background. * PC or IT hardware or EPoS break-fix experience highly advantageous. * Full UK driving licence. Package: * Salary negotiable based on experience * Overtime = x1.5 * 22 Days holiday + more »
Job Title: Installation Engineer- EPoS / IT Hardware Location: Buxton, Derbyshire Duration: Permanent An excellent opportunity for an EPoS Installation Engineer to join a company based in the Peak District to undertake swap out, installation and breakfix throughout the UK. To be … excellent opportunity for you. * Company Van + Fuel + Overtime + Overnights The Role: * Field Service Engineering - UK wide * Undertake swap out /breakfix and installation of EPoS, payment and back office equipment, laser prints, network switches, pcs and servers in retail environments nationwide. * 37.5 hours per week including … pattern is managed and fixed yearly so you can plan around your shifts. Experience Required: * Engineering background. * PC or IT hardware or EPoS break-fix experience highly advantageous. * Full UK driving licence. Package: * Salary negotiable based on experience * Overtime = x1.5 * 22 Days holiday + more »
Role: Senior Field Engineer (Hardware breakfix/ Servers) Salary: £29k + Car + Pension + On Call Allowance+ prvate medical / dental insurance + many more Location: Essex *MUST BE UK BASED AND SC ELIGIBLE. NO SPONSORSHIP PROVIDED* The Senior Field Service Engineer will be responsible for diagnosing … possess extensive experience as a Field Service Engineer, effective communication skills, and the ability to collaborate within a team environment. Reporting to Team Leader / Resource Managers (Field), this role will also involve critical interactions with Call Control and Technical vetting teams within Field Services. Key responsibilities include: Independently … and remotely troubleshooting a wide range of products in both software and hardware environments. Proficiency in installing, configuring, and supporting Server / Desktop / EPOS environments, as well as installing client software for various networking platforms at different customer sites in the UK. Adherence to documented procedures and more »
Oxford, Oxfordshire, South East Hybrid / WFH Options
Capita
be doing: Full responsibility to resolve hardware faults in line with the contracted services, on a variety of End User technologies listed below: '€¢Desktop / Workstation - (Dell, HP, MS Surface Pro), Component replacement hardware break fix. and working knowledge of Windows environment. '€¢Laptop - (Dell, HP, Chromebook … Component replacement hardware breakfix and working knowledge of Windows environment. '€¢Server / SAN - (Dell) Component replacement hardware breakfix and knowledge of Windows server environment '€¢Tablet / Apple TV's - (Apple OS, Android and Chrome … knowledge '€¢Configure & replace Routers, Switches, WAP's (Cisco, Huawei, Meru) '€¢Wireless - Knowledge and understanding of wireless solutions including printing with abilities to fault find / resolve issues. '€¢MS Windows (Windows 10 and other in-service life versions) '€¢Image build's & configuration (Knowledge of Altiris and compliance) '€¢Interactive Whiteboard /more »
point of escalation for high priority incidents Monitor the resolution of incidents involving multiple Service Providers and ensure it is within the SLA Qualifications / Skills: Must be an experienced resource with Minimum 7+ years of experience in Incident Management with knowledge & sound understanding of various IT technologies / … at all levels of the organization, but specifically at senior management level. Understanding of Technologies & ITSM Tool Coordination, negotiation, and persuasion skills Other note / s: 6 months to 1 year contract Main core experience on managing major incident bridges and communications. Candidate Data Privacy Notice https: // www.hcltech.com / candidate-privacy-notice more »
Engineer Moray (North-East Scotland) - On-Site, office based – Monday – Friday with potential for out of hours support. Potential for travel to other customer / FJ sites as required. Your role Are you positive with a creative attitude that can work as part of a team? Can you take … ownership of assigned tasks, anticipate and identify potential issues and service improvements. Do you have experience of IT support, incident resolution and / or system management of secure IT solutions, IT infrastructures, application hosting or components that contribute to IT service delivery? Do you want to collaborate and achieve … levels and customer satisfaction. You will aspire to deliver impeccable service and controls costs. Your experience Be experienced / certificated in the break-fix support of Fujitsu Primergy, Eternus and Celsius product ranges to respond to in-warranty & out-of-warranty support calls. more »
Role: Field support Engineer Job Type: Permanent Location: Leatherhead, UK (On-site) Ready to utilise your skills and experience in desktop / laptop hardware and software? Are you passionate about providing technical support to the client systems? Join us as a Field support Engineer! Careers at TCS: It means … coordinate with the Hardware vendors for the break fix. Key Responsibilities: Provide second-line investigation and diagnosis. Resolve and close incidents / service requests as per the procedures & allocated timelines. Log relevant incident / service request details as per process in ITSM tool. Communicate with … desktops, mobile devices, printers, desk phones, meeting room devices etc.). Conduct hardware and software maintenance and support. Troubleshoot and resolve PC incidents and / or VIP requests. Assist with Site Security Officer (SSO) on IT security issues and virus elimination. Create / maintain documentation for scope of more »
2nd Line Service Desk Engineer Edinburgh / Onsite £25,000 - £35,000 Our client is actively seeking a skilled 2nd Line Service Desk Engineer to join their dynamic team. They're a Managed Service Provider, delivering top-notch services to clients in the heart of Edinburgh, known for their … innovation. As a 2nd Line Service Desk Engineer, you'll play a pivotal role in providing remtoe technical support and the occasaional onsite break-fix solutions Day-to-Day: Swiftly respond to escalated service desk tickets, delivering efficient and effective on-site technical support. … Implement break-fix solutions directly at client sites, addressing a spectrum of hardware and software issues. Collaborate seamlessly with the service desk team to overcome complex technical challenges. Contribute to the development of the technical documentation. Tech Stack: Active Directory Office 365 Windows Server more »
Concept Resourcing are currently looking to expand their FSE projects team. We are on the lookout for experienced EPOS / IT Engineers to join the team. You will be responsible for a variety of activities such as installations, servicing, verifications, breakfix and … work. Location: Bristol Rates: Daily rate is £150 and is outside IR35 Your responsibilities, including but not limited to: Hardware Installations Software upgrades Breakfix … and servicing IMAC Knowledge and experiences: Experience in an IT services, hardware, or software related role with additional preference to someone who has EPOS / ATM experience. Must have a valid UK license. Must be happy to cover all shift patterns including evenings and weekends. Must have your own more »
Spalding, Lincolnshire, East Midlands, United Kingdom Hybrid / WFH Options
Bakkavor
Senior SAP S4 / HANA SCM Consultant Location: UK based Hybrid Working Hours: Monday to Friday - 37.5 hours per week Contract Type: Permanent Salary: Competitive plus £8,400 car allowance, pension, family healthcare and bonus We're the biggest name you've never heard of. You've probably eaten … we're ready for more people who share our values and passion for quality to join us. Senior Product Manager SAP(Supply Chain Management / Logistics) We're proud to offer you a career with real scope for development. To reward your hard work and ambition as a talented … that support both operational reporting as well as analytic reporting. Work with support organization to trouble shoot incidents and escalations providing resolution to break-fix issues. Demonstrate an ability to resolve complex issues, manage user relationships and delivery. Proactively seek ways to reduce the more »
and point of sales systems Perform on site installations and troubleshooting on a wide range of products in a software or hardware environment Obtain / maintain a set of vendor certifications as required by CDW to perform the role Follow documented procedures both CDW and client supplied and provide … customer requirements Hold relevant and current vendor certifications such as Dell, Lenovo, IBM & HP Good all-round understanding of hardware maintenance /break-fix Hold a full UK Driving Licence Essential to obtain / hold UK security clearances such as SC and more »
PowerPoint, Outlook, OneDrive, Intune etc) Experience in Windows imaging techniques (Network & Local) Microsoft Active Directory & Azure Active Directory knowledge Remote desktop support tools Desktop / printer configurations Experience and technical knowledge of IT, PCs / peripherals and their architecture Breakfix, IMACs … Incidents, Projects Experience with Ticket Management Ability to manage your day effectively Desired skills / qualifications: ITIL Foundation Proven experience supporting Windows Windows certification This is an excellent opportunity to join us and as an employee you will gain access to a large library of training courses and accreditations … should you be off work due to serious illness 23 days holiday rising by 1 day per year to max 25 Option to purchase / sell additional holiday Life insurance Employee Assistance Programme, free confidential advice covering a range of areas including mental health and financial support Apply now more »
PowerPoint, Outlook, OneDrive, Intune etc) Experience in Windows imaging techniques (Network & Local) Microsoft Active Directory & Azure Active Directory knowledge Remote desktop support tools Desktop / printer configurations Experience and technical knowledge of IT, PCs / peripherals and their architecture Breakfix, IMACs … Incidents, Projects Experience with Ticket Management Ability to manage your day effectively Desired skills / qualifications: ITIL Foundation Proven experience supporting Windows Windows certification This is an excellent opportunity to join us and as an employee you will gain access to a large library of training courses and accreditations … should you be off work due to serious illness 23 days holiday rising by 1 day per year to max 25 Option to purchase / sell additional holiday Life insurance Employee Assistance Programme, free confidential advice covering a range of areas including mental health and financial support Apply now more »
clearance process. Responsibilities: • Fully site-based • Able to deal directly with clients in a friendly and highly confident manner • Troubleshooting known and unknown hardware / software issues related to desktop, laptops, workstations, peripherals, and associated accessories • Experienced with VIP support and engagement • Troubleshooting known and unknown software issues related … Perform stock control & asset management – ensuring the desktops and laptops are correctly added to the database and the status updated when applicable Essential skills / qualifications: • Knowledge of current and past Microsoft windows operating systems • Knowledge and experience with Microsoft 365 (Word, Excel, PowerPoint, Outlook, OneDrive, Intune etc) • Experience … in Windows imaging techniques (Network & Local) • Microsoft Active Directory & Azure Active Directory knowledge • Remote desktop support tools • Desktop / printer configurations • Excellent interpersonal & communication skills • Must be able to work independently and part of a team. • Experience and technical knowledge of IT, PC’s / peripherals, and their more »
Belfast, City of Belfast, County Antrim, United Kingdom
Click Digital
We are recruiting for an SC Cleared IT Engineer on contract to work for a global financial organisation based in Belfast. Breakfix work / Tech bar Breakfix work / Tech bar Responsibilities: Perform a range of technical work activities either remotely or at customer site to meet business … to internal and external customers to ensure consistent experience Ability to adapt quickly to dynamic team environments to maintain consistent effective contribution Ensure Department / Contract meets SLA performance targets Maintain and improve customer satisfaction levels Understand and adhere to policies and procedures Keep skills up to date with … IT industry standards as appropriate to the role / contract. What you'll need Proven experience in IT Service environment Ideally certified in appropriate technologies, Dell and Windows to support business strategy Flexible approach to work, covering sites remotely as well as occasional visits to Scotland Demonstrates analytical and more »
15pm - Onsite . Day to day: Able to deal directly with clients in a friendly and highly confident manner Troubleshooting known and unknown hardware / software issues related to desktop, laptops, workstations, peripherals, and associated accessories Experienced with VIP support and engagement Troubleshooting known and unknown software issues related … PowerPoint, Outlook, OneDrive, Intune etc) Experience in Windows imaging techniques (Network & Local) Microsoft Active Directory & Azure Active Directory knowledge Remote desktop support tools Desktop / printer configurations Excellent interpersonal & communication skills Must be able to work independently and part of a team. Experience and technical knowledge of IT, PCs … / peripherals, and their architecture Breakfix, IMACs, Incidents, Projects Experience with Ticket Management Comfortable with liaising and working alongside 3rd Parties Display flexibility and the ability to manage your day effectively Desirable Skills: ITIL Foundation 3 4 years experience supporting Windows environment more »
will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency. Desktop Support Engineer provides BreakFix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be … apply desktop fault resolution for the approved application suite. Ideal candidate should have relevant 5-7 years’ experience in Windows Desktop support. Provide first / second level contact and problem resolution for customer issues. Provide timely communication on issue status and resolution. Maintain ticket updates for all reported incidents. … repairs on Desktops, laptops, printers and any other authorized peripheral equipment. Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware / software. Broad experience of IT with basic understanding of Networks, Servers, Audio / Visual, Smart Meeting Room Devices and Telecoms. This position requires more »
on a variety of products including laptops, desktops and mobile devices. Other Duties include Provide mobile device support Software deployment Provide hardware\software breakfix support across a range of devices Essential skills Full UK Driving License Active SC clearance Software and hardware troubleshooting … support experience Benefits: Group personal pension Life cover Income protection Critical illness Healthcare Travel Insurance Discounts Dental Holidays 23 days with option to buy / sell Childcare vouchers Health cash plan Hours 08:00 - 17:30 Monday to Thursday 08:00 - 16:00 on Friday If this Deskside Support more »
on a variety of products including laptops, desktops and mobile devices. Other Duties include Provide mobile device support Software deployment Provide hardware\software breakfix support across a range of devices Essential skills Full UK Driving License Due to having to obtain SC clearance … SC clearance Benefits: Group personal pension Life cover Income protection Critical illness Healthcare Travel Insurance Discounts Dental Holidays 23 days with option to buy / sell Childcare vouchers Health cash plan Hours 08:00 - 17:30 Monday to Thursday 08:00 - 16:00 on Friday If this Deskside Support more »
on a variety of products including laptops, desktops and mobile devices. Other Duties include Provide mobile device support Software deployment Provide hardware\software breakfix support across a range of devices Essential skills Full UK Driving License Active SC clearance Software and hardware troubleshooting more »