101 to 125 of 150 Case Management Jobs in the UK

written, maintainable code. Write code in a style consistent with existing projects. Extensively test code across different use cases, comment appropriately, and produce testing guidelines. Manage workload through project management software, communicating with multiple teams to prioritise tasks within fixed development cycles. What You Need Solid fundamentals in web security. Understanding of source control, ideally Git. Technical skills in … JavaScript/TypeScript, Node.js, Angular, HTML, CSS, and MySQL. Strong communication skills to work effectively with management and support teams. Willingness to learn and adapt practices in a changing industry. Ability to work to security best practices and company policies to ensure quality and compliance. Extras We’d Love Degree in Computer Science. Knowledge of cloud infrastructure, services, and … a reputation for delivering bespoke solutions to a wide range of clients — from major international companies to small independent businesses. Projects range from small responsive websites to fully functional management platforms, including maintaining one of the UK’s market-leading case management software products. The Offer £25,000 – £35,000 DOE Annual bonus 5% contributory pension More ❯

expand their delivery team! Responsibilities Precisely record, monitor, and resolve customer service cases and incidents to ensure prompt and effective support Enhance support operations by automating routine tasks like case assignment, escalations, and approval workflows for greater efficiency Develop and manage reports and dashboards to track service desk performance, ensure SLA compliance, and assess client satisfaction Oversee customer interactions … and practical experience with Microsoft Dynamics 365 CRM and Power Platform tools to deliver effective solutions and provide exceptional client support Skills Proven experience supporting Dynamics 365 CRM, workflows, case management, reporting, and security roles Knowledge of Power Platform, including Power Apps, Power Automate, and Dataverse. Positive approach to troubleshooting, problem-solving, and documentation. Ability to produce clear More ❯

and reputation with innovative assessments, investigations, and intelligence. We are the only company in the world with the expertise and resources to deliver global, end-to-end cyber risk management, supporting organizations through every step of their journey toward cyber resilience. Clients count on us for quick and expert support in the event of and in preparation against a … on service performance, upcoming initiatives, and customer priorities Monitor platform usage and licensing to ensure alignment with contracted terms and to identify opportunities for optimisation or expansion Oversee customer case activity to ensure timely resolution, escalating internally when needed, and keeping customers informed on progress Coordinate with engineering, operations, and other internal teams to resolve escalated issues quickly, communicating … effectively with stakeholders throughout Maintain accurate and detailed records of customer interactions, action items, and service outcomes in CRM and case management systems Develop and maintain customer-facing documentation and resources that support service adoption and effective use Contribute to internal process documentation and improvement initiatives, ensuring procedures support a consistent and high-quality customer experience Deliver proactive More ❯

25k per year Job Type: Full-time, Permanent. Hybrid preferred but fully remote considered. The Role: Established in 1998, LawWare is one of Scotland's leading providers of Cashroom & Case Management Software for law firms. We are Hiring - Helpdesk Product Support Specialist. This is a rare opportunity to join our experienced team, reporting to our Client Success Manager. More ❯

required this is a key aspect of the role! Previous experience in a 1st or 2nd line IT service desk role or a similar technical position. Experience with ITSM case management software. Knowledge of remote support tools for diagnostics and troubleshooting. Strong understanding of Windows 10, Office 365 Admin Centre, Active Directory, Windows Server, and Enterprise Networks. Familiarity More ❯

required this is a key aspect of the role! Previous experience in a 1st or 2nd line IT service desk role or a similar technical position. Experience with ITSM case management software. Knowledge of remote support tools for diagnostics and troubleshooting. Strong understanding of Windows 10, Office 365 Admin Centre, Active Directory, Windows Server, and Enterprise Networks. Familiarity More ❯

Word). Additional European language (German, French, Portuguese preferred) Prior experience working at a hotel property or in a hotel corporate environment Experience working with a CRM system, with case management systems Ability to work in multiple systems simultaneously Ability to multi-task in a fast-paced environment while prioritizing your workload Ability to manage and hit deadlines More ❯

sector, due to their continued growth and success in their niche this client now requires a Technical Advisor to join their team. This role will include working through existing case files, ensuring compliance, providing training where required and driving quality service. If you have a background in the residential conveyancing sector read on Benefits Established business Monday - Friday role … No personal case load The Role of Technical Advisor - Residential Conveyancing Check files at enquiry stage, reporting stage and exchange Ensuring compliance Ensuring nothing is missed Mentoring and coaching Adherence to department protocol and systems Quality management of files and advice givene Delivering advice and assistance to fee earners Delivery of training to ensure continued competence Responsibility for … a reduced case load Ensuring excellent levels of client care The Right Technical Advisor - Residential Conveyancing Minimum 10 years' experience within the sector Strong technical knowledge of conveyancing transactions with extensive experience in title checking and raising purchase enquiries Compliance knowledge Experience at senior conveyancer level Excellent attention to detail, strong organisational skills, and the ability to prioritise effectively More ❯

accuracy and relevance. Apply role-based prompting , task specificity , and format constraints . Continuously refine and iterate prompt logic based on output quality and user feedback. Business Process & Use Case Design Translate business needs into actionable GenAI use cases . Collaborate with subject matter experts to define, validate, and prioritize AI-driven solutions. Document prompt logic and use cases … Lightning components and AI features within Salesforce workflows. Ensure all AI implementations adhere to ethical and security guidelines. Integration & Automation Embed generative AI features directly into Salesforce UI and case management flows . Integrate external AI services using APIs and middleware platforms. Contextualize prompts using real-time Salesforce data and user inputs. Collaboration & Communication Partner with solution architects More ❯

done in spare time or with other client work) £50-£55 p/hour We’re looking for an experienced SharePoint Developer to help improve and streamline a specialist Case Management system built on SharePoint and Power BI . You’ll be working with a small in-house team to review, refine and enhance a live system that More ❯

Provide technical leadership on forensic tools such as EnCase, FTK, Axiom, Cellebrite and others. Deliver clear technical explanations and expert guidance to non-technical clients and legal teams. Oversee case management from initial instruction through to reporting, ensuring deadlines and client needs are consistently met. Stay at the forefront of emerging trends, tools and techniques in digital forensics. More ❯

Provide technical leadership on forensic tools such as EnCase, FTK, Axiom, Cellebrite and others. Deliver clear technical explanations and expert guidance to non-technical clients and legal teams. Oversee case management from initial instruction through to reporting, ensuring deadlines and client needs are consistently met. Stay at the forefront of emerging trends, tools and techniques in digital forensics. More ❯

Provide technical leadership on forensic tools such as EnCase, FTK, Axiom, Cellebrite and others. Deliver clear technical explanations and expert guidance to non-technical clients and legal teams. Oversee case management from initial instruction through to reporting, ensuring deadlines and client needs are consistently met. Stay at the forefront of emerging trends, tools and techniques in digital forensics. More ❯

in AI projects and automation to help modernise the firm's IT. What's on your plate: Hands-on IT support across multiple sites (Windows, Macs, iOS & Android) Supporting case management software + Microsoft Office Suite Networking know-how (VPN, firewalls, DNS, TCP) Monitoring, maintaining and patching servers and infrastructure Liaising with external contractors when things get tricky More ❯

across multiple Trust & Safety domains, especially when it comes to web hosting or user-generated content. Ability to create and interpret SQL queries. Experience using abuse-related ticketing and case management systems. Understanding of chargebacks and the overall payments landscape. Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you More ❯

SLAs. What are we looking for in the successful candidate? Previous experience within a 1st and 2nd line IT service desk or similar technical role Previous experience using ITSM case management software Previous experience using remote support tools to run diagnostics and troubleshooting. Prior experience in troubleshooting and supporting the following technologies - Windows 10, Office 365 Admin Centre More ❯

are looking for Proven experience in managing key client relationships, with a focus on upselling, cross-selling, and delivering customer satisfaction. Strong proficiency in Salesforce CRM for account planning, case management, and tracking the sales journey. Excellent communication and negotiation skills, with the ability to engage stakeholders at all levels. Solid understanding of TTBD’s product portfolio and More ❯

are looking for Proven experience in managing key client relationships, with a focus on upselling, cross-selling, and delivering customer satisfaction. Strong proficiency in Salesforce CRM for account planning, case management, and tracking the sales journey. Excellent communication and negotiation skills, with the ability to engage stakeholders at all levels. Solid understanding of TTBD’s product portfolio and More ❯

a subject-matter expert in our software. You will be talking to and meeting with our customers nationwide to ensure that they're making the most of their LEAP case management software subscription. In this role, you will: Develop and maintain an outstanding knowledge of LEAP software & its companion products. Promote use of the full suite of LEAP More ❯

a subject-matter expert in our software. You will be talking to and meeting with our customers nationwide to ensure that they're making the most of their LEAP case management software subscription. In this role, you will: Develop and maintain an outstanding knowledge of LEAP software & its companion products. Promote use of the full suite of LEAP More ❯

colleagues. To help deliver this critical programme, we're seeking a People Systems Transformation Manager to play a key role in driving systems implementation, process improvement, and change management across our HR and Payroll functions.The Role:Reporting into the HR Transformation Programme team, this position will act as a bridge between HR, Payroll, and project delivery leads. You'll … data integrity and accuracy to enable a single source of truth for employee information.Collaborate with HR, Payroll, and IT teams to identify and resolve process or data challenges.Support change management and communication efforts to enhance user adoption and engagement.Provide hands-on support during testing, deployment, and post-implementation phases.Contribute to future project phases such as onboarding and case management improvements.About You:You'll be a proactive and adaptable individual with experience in HR or Payroll systems implementation within a large or complex organisation. You'll have the confidence to work across multiple teams, manage competing priorities, and influence stakeholders to deliver outcomes.Essential experience:Proven track record of leading or supporting HR and/or Payroll systems More ❯

colleagues. To help deliver this critical programme, we're seeking a People Systems Transformation Manager to play a key role in driving systems implementation, process improvement, and change management across our HR and Payroll functions. The Role: Reporting into the HR Transformation Programme team, this position will act as a bridge between HR, Payroll, and project delivery leads. You … and accuracy to enable a single source of truth for employee information. Collaborate with HR, Payroll, and IT teams to identify and resolve process or data challenges. Support change management and communication efforts to enhance user adoption and engagement. Provide hands-on support during testing, deployment, and post-implementation phases. Contribute to future project phases such as onboarding and … case management improvements. About You: You'll be a proactive and adaptable individual with experience in HR or Payroll systems implementation within a large or complex organisation. You'll have the confidence to work across multiple teams, manage competing priorities, and influence stakeholders to deliver outcomes. Essential experience: Proven track record of leading or supporting HR and/ More ❯

with The Access Group and external partners to support ongoing system evolution. What we’re looking for Proven experience in Synergy support and development . Strong understanding of education case management processes . Technical skills in system integration, configuration, and reporting. Excellent problem-solving and communication abilities. A proactive approach to driving system improvements and stakeholder engagement. One More ❯

contributing to the creation, editing, and maintenance of technical documentation in line with aerospace and defence standards. What You Bring to the Table You should have experience with Salesforce case management and be familiar with SGML editing tools and technical illustration software. Strong organisational and communication skills are essential. Salesforce experience SGML tools Previous experience with Technical Author More ❯

contributing to the creation, editing, and maintenance of technical documentation in line with aerospace and defence standards. What You Bring to the Table You should have experience with Salesforce case management and be familiar with SGML editing tools and technical illustration software. Strong organisational and communication skills are essential. Salesforce experience SGML tools Previous experience with Technical Author More ❯