101 to 114 of 114 Case Management Jobs in the UK

role could be a great fit. We're looking for a Systems Improvement Specialist to join a leading legal services client. You'll help make their organisation-wide matter management system run smoothly, keep important data accurate, and support colleagues in using it confidently and effectively. This isn't just about fixing issues, it's about finding better ways … sure information is reliable, and creating resources that make people's jobs easier. In this role, you'll be reviewing and improving processes, policies and standards for their matter management system, checking that key contact information such as Courts, Mediators and Experts is correct and kept up to date, and carrying out UX testing to ensure new features work … clear and user-friendly guides and training materials, and run regular system audits while suggesting improvements based on your findings. We're looking for someone with experience using a case management system or a similar database or process platform, who has an eye for detail, enjoys problem-solving, and can explain technical ideas in a clear and straightforward More ❯

training and induction, you will join a conveyancing team to manage a mix of freehold, leasehold, new build, and shared ownership transactions. The role requires strong client care, organised case progression, and effective risk management. Key Responsibilities: Manage cases end-to-end, liaising with estate agents, lenders, mortgage brokers, and clients Communicate updates proactively to maintain excellent service quality … and resolve transaction risks Prepare contracts, respond to enquiries, manage search results, and oversee exchange/completion timelines Work in line with SLAs and regulatory requirements using a leading case management platform Essential Requirements: Minimum 2 years of fee-earning conveyancing experience with full caseload ownership Exceptional attention to detail and strong written/verbal communication skills Client More ❯

Acting as the first point of contact for audiologists and business owners (B2B), providing technical support across a range of products. Handling support queries via phone, email, and Salesforce case management, ensuring all cases are managed efficiently. Supporting product launches and wider business projects, contributing ideas to improve processes and customer experience. Delivering solutions across multiple brands and More ❯

Acting as the first point of contact for audiologists and business owners (B2B), providing technical support across a range of products. Handling support queries via phone, email, and Salesforce case management, ensuring all cases are managed efficiently. Supporting product launches and wider business projects, contributing ideas to improve processes and customer experience. Delivering solutions across multiple brands and More ❯

Acting as the first point of contact for audiologists and business owners (B2B), providing technical support across a range of products. Handling support queries via phone, email, and Salesforce case management, ensuring all cases are managed efficiently. Supporting product launches and wider business projects, contributing ideas to improve processes and customer experience. Delivering solutions across multiple brands and More ❯

Acting as the first point of contact for audiologists and business owners (B2B), providing technical support across a range of products. Handling support queries via phone, email, and Salesforce case management, ensuring all cases are managed efficiently. Supporting product launches and wider business projects, contributing ideas to improve processes and customer experience. Delivering solutions across multiple brands and More ❯

Acting as the first point of contact for audiologists and business owners (B2B), providing technical support across a range of products. Handling support queries via phone, email, and Salesforce case management, ensuring all cases are managed efficiently. Supporting product launches and wider business projects, contributing ideas to improve processes and customer experience. Delivering solutions across multiple brands and More ❯

Acting as the first point of contact for audiologists and business owners (B2B), providing technical support across a range of products. Handling support queries via phone, email, and Salesforce case management, ensuring all cases are managed efficiently. Supporting product launches and wider business projects, contributing ideas to improve processes and customer experience. Delivering solutions across multiple brands and More ❯

strategy and client work. Your day will involve managing diaries, scheduling meetings, preparing documents, handling confidential correspondence, taking minutes, liaising with clients and professional contacts, and using both a case management system and a range of business software. You'll have regular client contact in person, by phone, and by email, and will be part of the operational More ❯

level support to all clients and act as an internal point of escalation for all support related incidents Troubleshooting and diagnosis of all network and security related incidents Change management and risk assessment for all managed service clients Implementation of changes across all managed service clients Aid with project engineering as and when required Input into policy and procedures … and ensure documentation is kept up to date and to a high standard Vendor escalation and case management Assisting the Technical Services Manager with creation of major incident reports, service reports and root cause analysis Performing regular maintenance and patching of managed service clients network and security systems Identifying and suggesting service improvements Mentoring other members of the More ❯

key system functions and workflows Essential Skills and Experience Experience delivering IT or system training in a social care or public sector setting Strong understanding of Mosaic or similar case management systems Ability to communicate complex processes in accessible, clear language Experience developing both in-person and digital training formats Confident engaging staff at all levels including social More ❯

challenges and delivering exceptional customer experiences? We're seeking a Technical Support Specialist to join our dynamic team and help drive high-quality outcomes through expert troubleshooting and proactive case management.This hybrid role offers the flexibility of remote work combined with in-office collaboration at our Solihull location. Your new role Serve as the primary technical contact for support … cases Manage the full lifecycle of each case-from intake to resolution Troubleshoot application behaviour, data inconsistencies, configuration issues, and integration challenges Communicate clearly and consistently with customers throughout the resolution process Document findings to support internal knowledge sharing and process improvement Identify recurring issues and collaborate with peers to enhance support efficiency Ensure case handling meets service More ❯

challenges and delivering exceptional customer experiences? We're seeking a Technical Support Specialist to join our dynamic team and help drive high-quality outcomes through expert troubleshooting and proactive case management.This hybrid role offers the flexibility of remote work combined with in-office collaboration at our Solihull location. Your new role Serve as the primary technical contact for support … cases Manage the full lifecycle of each case-from intake to resolution Troubleshoot application behaviour, data inconsistencies, configuration issues, and integration challenges Communicate clearly and consistently with customers throughout the resolution process Document findings to support internal knowledge sharing and process improvement Identify recurring issues and collaborate with peers to enhance support efficiency Ensure case handling meets service More ❯

peers globally. You will work closely with customers and internal teams to troubleshoot, resolve, and provide root cause analysis for technical issues, while maintaining high standards of documentation and case management. Key Responsibilities Troubleshoot and resolve technical issues related to UX and platform performance. Act as a customer advocate, ensuring high satisfaction levels. Develop and deliver technical knowledge sharing … sessions. Create scripts to automate troubleshooting and repetitive tasks. Support application development and issue resolution within the ServiceNow Platform. Maintain case hygiene and clear documentation. Participate in weekend on-call rotation. Skills & Experience Required Experience providing SaaS support. Application development experience on the ServiceNow Platform. UI development or support experience (CSS, AJAX, ReactJS, GraphQL, AngularJS, Mobile app development). More ❯