Case Management Jobs in the UK

201 to 225 of 367 Case Management Jobs in the UK

Support Engineer, EU FBA

London, United Kingdom
Amazon
escalations. • Troubleshoot, diagnose, reproduce (if needed), and fix operational issues in analytics pipelines. • Automate standardized processes using Python scripts. • Provide ad-hoc data using SQL for faster seller escalation case resolution or proactive insights sharing. • Apply case management tools to manage and prioritize issues based on multiple factors, including Seller impact. • Develop visual SX monitoring solutions with More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Case Management Developer

United Kingdom
Hybrid / WFH Options
InterQuest Group
Case Management Developer 💻 Up to £45,000 + excellent benefits 🏠 99% Hybrid – Work from anywhere in the UK 📍 Manchester-based Legal Technology Team 🕒 Permanent & 36-Month FTC Options Available This is a fantastic opportunity to join one of the UK’s most trusted and community-driven legal services teams. Backed by a well-established organisation known for its … ethical values, you’ll play a key role in modernising case management technology across a high-performing legal division — with flexibility at the heart of how and where you work. We’re looking for a Case Management Developer to help design, build, and deliver digital solutions that improve how colleagues manage legal cases and client journeys. … ShareDo), where your skills will directly contribute to simplifying processes, enhancing service delivery, and shaping future workflows. What you’ll be doing: Designing and building technical solutions within the case management system (CMS), currently being migrated to ShareDo Developing and maintaining complex workflows to meet operational and legal service needs Supporting the wider team through mentoring and solution More ❯
Posted:

People Relations Specialist

London Area, United Kingdom
CMS Distribution
Contribute to the development and implementation of global employee relations policies and practices that promote consistency across regions. • Ensure organizational policies align with local employment regulations and legal standards. Case Management: • Oversee and guide the handling of employee relations cases, including grievances, disciplinary matters, performance issues, and workplace investigations. • Ensure fair and consistent application of disciplinary procedures, conflict … advisors to address emerging trends and manage organisational risks. • Support international leaders by providing tailored guidance on employment law in multijurisdictional settings. Data Analysis and Reporting: • Track and analyse case data and employee relations trends across markets to provide proactive recommendations for improvements. • Prepare reports on team performance, case outcomes, and cross-border compliance. • Keep accurate and organised … records of Employee Data (as per GDPR guidelines). • Support the management of People data intelligence profiles, to ensure we are rewarding star talent and being proactive with managing performance/capability issues. Additional Responsibilities In more detail: Team Management • Manage, motivate, and develop the team to provide comprehensive operational support in delivering the People Strategy and Vision More ❯
Posted:

People Relations Specialist

City of London, London, United Kingdom
CMS Distribution
Contribute to the development and implementation of global employee relations policies and practices that promote consistency across regions. • Ensure organizational policies align with local employment regulations and legal standards. Case Management: • Oversee and guide the handling of employee relations cases, including grievances, disciplinary matters, performance issues, and workplace investigations. • Ensure fair and consistent application of disciplinary procedures, conflict … advisors to address emerging trends and manage organisational risks. • Support international leaders by providing tailored guidance on employment law in multijurisdictional settings. Data Analysis and Reporting: • Track and analyse case data and employee relations trends across markets to provide proactive recommendations for improvements. • Prepare reports on team performance, case outcomes, and cross-border compliance. • Keep accurate and organised … records of Employee Data (as per GDPR guidelines). • Support the management of People data intelligence profiles, to ensure we are rewarding star talent and being proactive with managing performance/capability issues. Additional Responsibilities In more detail: Team Management • Manage, motivate, and develop the team to provide comprehensive operational support in delivering the People Strategy and Vision More ❯
Posted:

Sales Executive - Forensic Software

Nuneaton, Warwickshire, United Kingdom
Hybrid / WFH Options
IntaForensics
Warwickshire. The Position As part of our growing Forensic Technology division, we are seeking a dynamic and motivated Business Development & Sales Executive to drive the growth of Lima Forensic Case Management Software. This role is ideal for someone who is passionate about new business, thrives on breaking into new markets and is excited to collaborate with product and … Work closely with clients to understand their requirements and deliver user training sessions (remote and on-site) to maximise clients use of the software. Conduct client product demonstrations Account Management: Build strong, long-term relationships with clients to foster trust and drive repeat business and collate client feedback for improved user experience Manage and maintain documentation related to client … and client satisfaction. Market Intelligence: Keep abreast of industry developments, competitor offerings, and emerging technologies to maintain a competitive edge. Supporting Tenders/Bid writing as required. Partner & Reseller Management Working closely with international resellers and strategic partners as the primary point of contact: Identifying and onboarding new partnership opportunities, particularly in new industries and territories. Maintaining active engagement More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Junior Software Developer Apprentice

Preston, Lancashire, United Kingdom
Baltic Apprenticeships
time & workload resourcefully and take pride in the work you complete, understanding its place in business. Work efficiently across 2 teams providing support to Techedia's client base with Case Management support queries and contribute to the build of middleware solutions. Full training and support will be provided by your workplace mentor and from the Baltic team. Salary … verbal and written communication. Excellent interpersonal skills. Experience in writing logical code components (e.g., Python, C#) is beneficial. Able to work efficiently as part of a team. Understanding of case management systems is beneficial. A dedicated mindset with a long-term career vision in a rewarding culture. Understanding of Object-Oriented Programming, Source/version control (GitHub), project … management tools (Azure, DevOps, Trello, ), relational databases is beneficial. Your Training with Baltic: This apprenticeship provides the skills, qualification, and experience needed to immerse yourself in an exciting, fast-moving industry and become an effective Software Developer. Next Steps: To apply, submit your CV and a cover letter explaining your interest and what you hope to gain from the More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Customer Success Manager - HR / ER SaaS Tech. UK Remote - 19533 Ref: 19533

Manchester, Lancashire, United Kingdom
Hybrid / WFH Options
Recruitment Revolution
re not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower, is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations … case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: "It's so intuitive. It … yourself within the customer's business journey, you will seek to build partnerships that support mutual success and long-term value. Where you'll add value: + Customer Relationship Management - You'll act as a trusted advisor and strategic point of contact for customers, maintaining long-term relationships to ensure continued value and satisfaction. + Revenue & Retention - Driving revenue More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Customer Success Manager - HR / ER SaaS Tech. UK Remote - 19534 Ref: 19534

Leeds, Yorkshire, United Kingdom
Hybrid / WFH Options
Recruitment Revolution
re not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower, is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations … case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: "It's so intuitive. It … yourself within the customer's business journey, you will seek to build partnerships that support mutual success and long-term value. Where you'll add value: + Customer Relationship Management - You'll act as a trusted advisor and strategic point of contact for customers, maintaining long-term relationships to ensure continued value and satisfaction. + Revenue & Retention - Driving revenue More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Training and Implementation Consultant

Glasgow, Lanarkshire, Scotland, United Kingdom
Hybrid / WFH Options
RECRUITMENTiQ
platform. Backed by a global leader in legal technology, we're accelerating into a dynamic phase of growth with big ambitions to become Scotlands go-to solution for legal case management. To support our continued expansion, were growing our Implementation Team and looking for a talented and motivated Training and Implementation Consultant. If youre passionate about client success and … issues and spot enhancement opportunities Integrating third-party apps with CaseLoad where required Staying current on platform updates and legal tech trends Required Skills and Experience Experience with legal case management systems (e.g. Denovo, LEAP, Clio, Lawware) Strong understanding of legal workflows and operations Proven experience managing client onboarding or software implementations Excellent communication, presentation, and interpersonal skills … Great organisational skills with the ability to juggle multiple projects Business analysis experience (e.g. requirements gathering, UAT, mapping) Strong grasp of software training and user mentoring Change management and client success know-how Eagerness to quickly get to grips with software updates Familiarity with legal accounts/cashroom processes High IT literacy, including Microsoft Office and remote meeting tools More ❯
Employment Type: Permanent, Work From Home
Salary: £45,000
Posted:

Enterprise Customer Success Manager EMEA

United Kingdom
Menlo Ventures
collaborate, coordinate and escalate issues within a team of product support professionals Previous experience with Internet and networking technologies and products, including email security products Well versed with using case management systems and CRM's (e.g., SFDC/JIRA) Bachelor of Science in Computer Engineering/Computer Science, Electronics and Communications Engineering or non-graduates with good communication … user trends to recommend to internal teams risk mitigation actions (Product, Support, Services, etc.). Example: work with Engineering to stabilize customer's advanced reporting needs based on repeated case escalations. Coordinate internal actions and schedule customer calls as necessary to address case issues and concerns and ensure all commitments are met. Abnormal AI is an equal opportunity More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Support Analyst

Devizes, Wiltshire, United Kingdom
Reed Technology
troubleshooting skills for printers, peripheral devices, and VoIP telephony services. Knowledge of TCP/IP, DNS, DHCP, and support for handheld smartphones and tablets. Desirable: Experience with Visual files Case Management software and administering VoIP platforms. IT qualifications such as ITIL, MCP, CompTIA are advantageous. If your interested in this position please apply online or for more information More ❯
Employment Type: Permanent
Posted:

Programmatic Solutions Consultant - Technical, Programmatic Solutions Consultants

London, United Kingdom
Amazon
advanced, proactive support across Amazon's advertising tech suite, including Amazon Ad Tag (AAT), Conversion API (CAPI), Ads Data Manager (ADM), and Amazon Marketing Cloud (AMC) - Prioritize issues using case management tools based on customer impact - Contribute to training and documentation for internal and external users - Automate standard procedures through scripting and data APIs to analyze high-volume … elements to effectively diagnose and resolve complex, platform-related issues PREFERRED QUALIFICATIONS - 3+ years of work experience in technical troubleshooting or similar - Excellent organizational skills including prioritizing, scheduling, time management, and meeting deadlines - Proficient oral and written communication skills with ability to establish credibility with technical and non-technical business owners - Familiarity in scripting and programming, with experience in More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Product Support Associate, STR - London - 12 month FTC

South East London, London, United Kingdom
CoStar Group UK Ltd
Word). Additional European language (German, French, Portuguese preferred) Prior experience working at a hotel property or in a hotel corporate environment Experience working with a CRM system, with case management systems Ability to work in multiple systems simultaneously Ability to multi-task in a fast-paced environment while prioritizing your workload Ability to manage and hit deadlines More ❯
Employment Type: Contract
Posted:

Product Support Associate, STR - London - 12 month FTC

London, United Kingdom
Visual Lease
Word). Additional European language (German, French, Portuguese preferred) Prior experience working at a hotel property or in a hotel corporate environment Experience working with a CRM system, with case management systems Ability to work in multiple systems simultaneously Ability to multi-task in a fast-paced environment while prioritizing your workload Ability to manage and hit deadlines More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Tester

London, United Kingdom
BBC Group and Public Services
integration and testing. Understanding of cloud-based media workflows and IP-based broadcast technologies. Familiarity with monitoring and support tools used in broadcast environments. Experience with defect and test case management tools. Knowledge of usability and accessibility standards. About the BBC The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC for different reasons More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Tester

Salford, Manchester, United Kingdom
BBC Group and Public Services
integration and testing. Understanding of cloud-based media workflows and IP-based broadcast technologies. Familiarity with monitoring and support tools used in broadcast environments. Experience with defect and test case management tools. Knowledge of usability and accessibility standards. About the BBC The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC for different reasons More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Proclaim Developer

St. Helens, Merseyside, North West, United Kingdom
Erin Associates
looking to build on their skills and experience in a vibrant working environment. The Proclaim Developer will be directly responsible for building solutions and enhancing existing functionality within the case management system. This role will require you to ensure the integration of the case management system with other business solutions and services. Responsibilities: Design the Proclaim … Case Management System Document templates and develop new workflows. Develop and maintain new business solutions. Build MI to track and monitor performance and KPIs. Keep up to date with the latest industry developments. Skills: Experience developing the Proclaim Case Management System Degree level education beneficial but not essential Understanding of legal workflows and their implementation into … case management software Excellent verbal and written communication skills Positive, innovative, and inquisitive approach to problem solving. Database understanding advantageous. The role will see you join a well-established business, that are looking to grow the IT team. This role would suit someone with a solid background in Proclaim, who wants to work with this technology moving forward. More ❯
Employment Type: Permanent
Salary: £40,000
Posted:

Senior Systems Change Analyst

England, United Kingdom
Hybrid / WFH Options
Investigo
through technology. Key Responsibilities: Support new business mobilisations and service growth Manage small-scale IT projects from requirements to delivery Collaborate with suppliers and internal teams Work across multiple case management and IT systems What We're Looking For: Experience with CRM or case management systems (admin level) Project management or business analysis background Strong … of ITIL change processes Confident managing project plans, RAID logs, and budgets Great problem-solving skills in IT support or operations Willingness to travel occasionally Desirable: ITIL or project management qualifications Experience with Mitel VOIP, Caseflow, System 1, ERS, RPA If you are interested and looking for your next role, please apply with a copy of your CV or More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Purview eDiscovery Consultant SC Cleared

London, South East, England, United Kingdom
Morgan Hunt Recruitment
Morgan Hunt working with a large public sector organisation to recruit an eDiscovery case manager with Purview experience, on a 3 month contract. The successful candidate requires SC clearance.You'll be working with our legal teams, external law firms, Technology, and external technology firms to solve problems related to eDiscovery. You will also be managing eDiscovery risks, highlighting actions … retired in August 2025 Assign eDiscovery permissions Action requests by performing E-discovery digital investigation that attempts to find evidence in email i.e. Search for content in an eDiscovery case (Case management) You'll also need: An understanding of the eDiscovery, with a good knowledge of eDiscovery tools (Microsoft) A background in managing some or all phases … of the eDiscovery lifecycle, such as collection, processing, review management and disclosures £700- £800 Per Day Inside IR353 month contractRemote positionSC clearance requiredPlease get in touch for further information. Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an More ❯
Employment Type: Contractor
Rate: £700 - £800 per day
Posted:

Legal Tech Developer

United Kingdom
Hybrid / WFH Options
InterQuest Group (UK) Limited
Case Management Developer Up to £45,000 + excellent benefits 99% Hybrid – Work from anywhere in the UK Manchester-based Legal Technology Team Permanent & 36-Month FTC Options Available This is a fantastic opportunity to join one of the UK's most trusted and community-driven legal services teams. Backed by a well-established organisation known for its … ethical values, you'll play a key role in modernising case management technology across a high-performing legal division — with flexibility at the heart of how and where you work. We're looking for a Case Management Developer to help design, build, and deliver digital solutions that improve how colleagues manage legal cases and client journeys. … ShareDo), where your skills will directly contribute to simplifying processes, enhancing service delivery, and shaping future workflows. What you'll be doing: Designing and building technical solutions within the case management system (CMS), currently being migrated to ShareDo Developing and maintaining complex workflows to meet operational and legal service needs Supporting the wider team through mentoring and solution More ❯
Employment Type: Permanent, Part Time, Work From Home
Salary: £45,000
Posted:

Legal IT Project Manager - London

London, South East, England, United Kingdom
Circle Recruitment
Legal IT Project Manager - London - Legal applications Legal IT Project Manager with Legal software project management experience and a track record of the delivery of new legal software projects i.e. such as iManage, Elite 3E, SOS Connect, Visualfiles, Proclaim, ShareDO, Peppermint Aderant, or other similar DMS, PMS or CMS platforms is required by a leading law firm in central … London This is an exciting opportunity to participate in a significant software upgrade program across almost their entire software suite, including a new Practice Management System (PMS), Document Management System, and case Management system. You must have experience implementing cloud-based finance or legal application software, or replacing/upgrading old legacy systems. Experience required: - Proven … experience in delivering medium to high complexity IT projects across Legal Applications & Cloud Services in Practice Management Systems/Document Management Systems/Case Management systems - Been an IT Project Manager or a Senior Business Analyst in the past, for either a law firm or another professional services company - Strong aptitude for learning new software applications More ❯
Employment Type: Full-Time
Salary: £65,000 - £75,000 per annum
Posted:

Dynamics 365 Specialist

London, United Kingdom
I3 Resourcing Limited
Dynamics workflows, and business rules. Familiarity with Azure Logic Apps, Azure Functions, or related integration patterns. Experience designing entity models, data flows, and UI forms within Dynamics. Understanding of case management or approval workflows (ideally in financial services or regulated settings). Dynamics release management processes and tooling. Able to work cross-functionally with product, dev, and … and deployment strategies. Working in an agile environment, at pace. Role responsibilities - Translate business workflow and underwriting processes into Dynamics 365 workflows, forms, entities, and rules. Design and configure case/entity models, relationships, and audit requirements in Dataverse. Implement business logic and automation via Power Automate, Business Rules, or plug-ins. Integrate with upstream ingestion tools to automate … case creation. Work with Azure engineers on integrations with enrichment services, document APIs, and external systems (e.g., Moody's, policy admin). Configure role-based access, auditing, and change tracking. Define/document configuration for long-term supportability. If you think you look a good match for this position, please send your CV for immediate consideration MS Dynamics Specialist More ❯
Employment Type: Contract
Rate: £700 - £750 per day
Posted:

Service Manager

Leeds, England, United Kingdom
Alscient
an experienced, customer-focused Service Manager responsible for driving outstanding service and support within our ITSM Function. The successful candidate will be responsible for overseeing incident, problem, and change management aligned with ITIL best practices, driving continual service improvement and ensuring performance against SLAs. The role involves working closely with delivery teams and key stakeholders in understanding customer needs … will be passionate about your work, technically adept, open with those you work with, and keen to do your best to support your colleagues and teams. Your previous service management experience will ensure you are confident with case supervision, building and enhancing case management capability, whilst providing excellent customer service. We want our service managers to … leading a successful service team. Key Responsibilities Service Delivery Performance - Monitor SLAs, resolution times, and feedback cycles in alignment with ITSM principles to ensure consistent service quality. Incident & Change Management - Direct incident, problem, and change management activities in accordance with ITIL standards, ensuring rapid issue resolution, root-cause analysis, and long-term service stability. Technical Collaboration - Liaise closely More ❯
Posted:

RQ - SEN Data Officer

Cardiff, South Glamorgan, United Kingdom
Carrington Blake Recruitment
implemented within the service Monitor and evaluate the team's performance and recommend areas for improvement based on evidence Coach and support staff to develop and appropriately use the case management system Recommend areas for service improvement based on relevant data and information Collaborate constructively with partner organisations and other stakeholders including internal services and colleagues Build a … be amalgamated with data submitted by the SEND Local Area partners and benchmarked against regional and national data (including statistical neighbours). This will culminate in the creation and management of a live SEND Local Area dashboard (preferably on PowerBI). The post holder will be subject to data requests from the SEND Partnership Board, Pre-SEND Board, DMT … sensitivity and awareness. They will also make returns at a regional level and in relation to the DfE funded Change Programme, Delivering Better Value programme and for the DSG Management plan returns. They are the lead officer for ensuring the Department for Education (DfE) statutory SEN2 annual return data requirements are met, the data is accurately captured, and the More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

SEN Data Officer

United Kingdom
Ackerman Pierce Ltd
Lead on performance insight by managing, analysing, and presenting high-quality data Support service improvement by identifying trends, risks and opportunities Drive digital innovation by enhancing and developing our case management system Enable accountability by creating and maintaining a live SEND Local Area Dashboard using tools such as PowerBI Collaborate with key partners across education, health, and social … regional and national statistics Oversee statutory data returns including SEN2 and DfE submissions Work with SEN finance to identify cost savings and inform funding models Maintain and evolve the Case Management System (Synergy) Develop dashboards to support scrutiny and strategic decision-making Train staff on effective data usage and system best practices Lead data quality assurance, error resolution More ❯
Employment Type: Contract
Rate: GBP 400 Daily
Posted:
Case Management
10th Percentile
£29,000
25th Percentile
£38,578
Median
£47,500
75th Percentile
£78,438
90th Percentile
£106,250