Southampton, Hampshire, United Kingdom Hybrid / WFH Options
InterQuest Group (UK) Limited
Senior CaseManagement Developer UK-based (99% hybrid working - work from anywhere in the UK) Up to £65,000 + excellent benefits 36-month Fixed-Term Contract Are you a specialist in legal tech or casemanagement platforms looking for your next big challenge? This is a rare opportunity to join a highly regarded digital and More ❯
Bristol, Somerset, United Kingdom Hybrid / WFH Options
InterQuest Group (UK) Limited
Senior CaseManagement Developer UK-based (99% hybrid working - work from anywhere in the UK) Up to £65,000 + excellent benefits 36-month Fixed-Term Contract Are you a specialist in legal tech or casemanagement platforms looking for your next big challenge? This is a rare opportunity to join a highly regarded digital and More ❯
Sheffield, Yorkshire, United Kingdom Hybrid / WFH Options
InterQuest Group (UK) Limited
Senior CaseManagement Developer UK-based (99% hybrid working - work from anywhere in the UK) Up to £65,000 + excellent benefits 36-month Fixed-Term Contract Are you a specialist in legal tech or casemanagement platforms looking for your next big challenge? This is a rare opportunity to join a highly regarded digital and More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
InterQuest Group (UK) Limited
Senior CaseManagement Developer UK-based (99% hybrid working - work from anywhere in the UK) Up to £65,000 + excellent benefits 36-month Fixed-Term Contract Are you a specialist in legal tech or casemanagement platforms looking for your next big challenge? This is a rare opportunity to join a highly regarded digital and More ❯
Liverpool, Merseyside, United Kingdom Hybrid / WFH Options
InterQuest Group (UK) Limited
Senior CaseManagement Developer UK-based (99% hybrid working - work from anywhere in the UK) Up to £65,000 + excellent benefits 36-month Fixed-Term Contract Are you a specialist in legal tech or casemanagement platforms looking for your next big challenge? This is a rare opportunity to join a highly regarded digital and More ❯
Glasgow, Lanarkshire, United Kingdom Hybrid / WFH Options
InterQuest Group (UK) Limited
Senior CaseManagement Developer UK-based (99% hybrid working - work from anywhere in the UK) Up to £65,000 + excellent benefits 36-month Fixed-Term Contract Are you a specialist in legal tech or casemanagement platforms looking for your next big challenge? This is a rare opportunity to join a highly regarded digital and More ❯
Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
InterQuest Group (UK) Limited
Senior CaseManagement Developer UK-based (99% hybrid working - work from anywhere in the UK) Up to £65,000 + excellent benefits 36-month Fixed-Term Contract Are you a specialist in legal tech or casemanagement platforms looking for your next big challenge? This is a rare opportunity to join a highly regarded digital and More ❯
highly scalable and reliable systems or a software developer who likes to solve business problems, Selling Partner Services (SPS) is the place for you. Our team is responsible for CaseManagement System. We are looking for data engineers who thrive on complex problems and solve for operating complex and mission critical systems under high loads. Our systems manage … case resolution systems with hundreds of millions of requests, and respond to millions of service requests. We have great data engineering and science opportunities. We are aimed to provide customizable and LLM based solution to our clients. Do you think you are up for this challenge? Or would you like to learn more and stretch your skills and career … excellence. We're looking for experienced technical leaders. Key job responsibilities 1. Design/implement automation and manage our massive data infrastructure to scale for the analytics needs of case management. 2. Build solutions to achieve BAA(Best At Amazon) standards for system efficiency, IMR efficiency, data availability, consistency & compliance. 3. Enable efficient data exploration, experimentation of large datasets More ❯
solution focussed and driven employee relations specialists. Our purpose is to support our managers to make Mitie a great place to work. We advise and coach managers in their management of ER cases, upholding fair and just policies in-line with legislation and best practice whilst balancing risk and commerciality to deliver the best results for our business. This … per week in the office, with flexible working available. We support continuous development including those who wish to continue or begin their CIPD studies. What are the main responsibilities? Management of your own caseload of ER issues using your knowledge in ER and employment law, from receipt of a case through to its conclusion Provide HR advice in … relation to HR policy, practices & procedures Utilise technology, including our casemanagement system, to remotely deliver a quality service to our customers Handle inbound ER phone calls from our customers Exposure to a wide variety of contracts across many sectors, both public and private Be part of a wider customer service focussed People Support team, Mitie's central More ❯
Brierley Hill, West Midlands (County), United Kingdom
Jonathan Lee Recruitment Ltd
commitment to employee well-being, this company is the perfect place for you to thrive and grow professionally. What You Will Do: - Act as the Product Owner for the CaseManagement System, managing the product backlog and prioritising features. - Facilitate workshops, interviews, and meetings to gather and analyse business requirements. - Translate complex legal processes into actionable technical specifications. … stakeholders, and IT to document and improve processes. - Work closely with development teams and third-party vendors to deliver solutions aligned with business needs. - Drive the enhancement of the CaseManagement System to improve operational efficiency. What You Will Bring: - Proven experience as a Business Analyst, ideally within professional services, legal, compliance, or regulatory environments. - Strong analytical and … problem-solving skills, with the ability to think critically. - Excellent communication and stakeholder management abilities, bridging the gap between technical teams and legal professionals. - Proficiency in process modelling, requirement documentation, and business analysis tools. - A proactive attitude with the ability to manage multiple priorities effectively. By joining this company, you will contribute to their goal of enhancing operational excellence More ❯
BUILDING 1000, CAMBRIDGE RESEARCH PARK, CAMBRIDGE, England
STOBBS (IP) LIMITED
property (IP) law firm specialising in trademarks, brands, and intangible asset management. We are seeking a detail-oriented Junior Data Administrator to join our team, responsible for maintaining our casemanagement system (CMS), resolving data-related inquiries, and ensuring high standards of data. Role In this role, the Junior Data Administrator will play a vital role in maintaining … the integrity of our casemanagement system (CMS) and ensuring the highest standards of data quality for trademark-related records. The successful candidate will manage the data-related help desk, responding promptly and efficiently to internal inquiries to support seamless operations. A key responsibility will be maintaining and updating the CMS, ensuring all records are accurate and meet … and delivering training sessions to new team members, equipping them with the skills to use the system effectively. Additionally, the administrator will develop a deeper understanding of trademark record management and its associated workflows, gaining valuable expertise in this specialised field. We are seeking an individual with a keen eye for detail and a strong commitment to data accuracy More ❯
HR Tech Ecosystem Oversight : Manage and optimize the broader HR technology landscape, including tools supporting talent acquisition learning (e.g., Cornerstone, LinkedIn Learning), performance & engagement (e.g., Culture Amp) workforce planning, case/ticketing systems, and integrations. COE Collaboration : Partner with COEs including Talent Management, Total Rewards, Compensation & Benefits, Talent Acquisition to assess needs, implement solutions, and ensure tools support … strategic HR programs. System Integration : Lead and maintain integrations between Workday and other platforms (e.g., payroll, learning, background check, identity management) in collaboration with IT and external vendors. Project & Change Management : Lead global system implementations, enhancements, and change initiatives - including user testing, communications, training, and adoption support. Analytics & Insights : Develop dashboards and reporting solutions that deliver actionable insights … other HR systems at a global scale, including establishing an HR operations function. Proven experience working across a full suite of HR technologies, including ATS, LMS, engagement, performance, and casemanagement tools. Strong understanding of HR functional areas and processes (employee lifecycle, compensation, performance, learning, etc.). Exceptional ability to collaborate across teams - especially with COEs, IT, and More ❯
Solihull, West Midlands, United Kingdom Hybrid / WFH Options
Hays
to lead frontline support execution across a designated region. This role is fundamental to their support delivery strategy-ensuring timely, high-quality support through clear operational oversight, team performance management, and hands-on execution. This is not a technical contributor role; it is a people's leadership role, with a strong emphasis on performance management, quality oversight, and … of Technical Support Specialists and Senior Specialists. You will be accountable for support availability, performance, and customer experience in your region, driving measurable improvements in key metrics such as case resolution time, SLA adherence, escalations, and customer satisfaction. You'll also work closely with your global peers, Product, and Support Operations, to continuously raise the bar on operational excellence … delivery. The successful person will conduct regular 1:1s, coaching sessions, and performance reviews with clarity and transparency and implement and reinforce global support workflows, documentation practices, SOPs, and casemanagement standards. What you will need to succeed: Leadership experience which includes a minimum 5 years in a people leadership role within a technical support or customer support More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Themis Solutions Inc
Services team in the UK. This role can sit in Manchester or Remote in England. What your team does: ShareDo, part of Clio, is a cutting-edge adaptive work management platform that empowers large law firms to develop tailored solutions for managing their work processes. We are currently targeting mid to large law firms who use ShareDo as their … CaseManagement System to streamline processes, maximize margin, and provide improved client experiences. In March 2025, Clio, the global leader in cloud-based legal technology, announced the strategic acquisition of ShareDo. Headquartered in Vancouver, Canada, Clio has offices in Toronto, Calgary, Dublin, Manchester, and Sydney, with a global workforce of 1,400+ employees. At ShareDo, Business Solution Architects … ShareDo fits into their broader enterprise architecture, including integrations, data models, and system dependencies. Make recommendations around data and integration architecture that support scalable, maintainable solutions. Product Influence & Change Management Feed client and domain insight into the product roadmap, influencing core features and product strategy. Support adoption and change through mentoring, training, and proactive client engagement - helping ensure solutions More ❯
Redhill, Surrey, United Kingdom Hybrid / WFH Options
AXA Assistance Deutschland GmbH
innovative organisation? AXA Partners is seeking a passionate and driven Local Product Owner to join our Network team in Redhill. This is an exciting opportunity to lead the development, management, and optimisation of key systems that enhance our service delivery in the Motor Recovery and Home Emergency sector. What you'll be doing: As the Local Product Owner, you … like Joblogic and Apex. You'll play a crucial role in negotiating contractual agreements and optimising internal systems such as Core Provider Operations (CPO), ePro, Easyterritory, and Provider Invoice Management System (PIMS). Collaboration is key, as you will work with various teams across the UK and globally to enhance system performance, drive operational efficiencies, and improve customer satisfaction. … Lead the development and management of external system partnerships. Serve as the Subject Matter Expert (SME) for critical internal systems. Collaborate with network management to optimise provider usage and deliver seamless customer journeys. Manage budgets to ensure spending aligns with business objectives. Represent UK interests in planning and executing system enhancements and change requests. What you'll bring More ❯
Cambridge, Cambridgeshire, England, United Kingdom
Hays Specialist Recruitment Limited
be proficient in automation and orchestration tools (e.g., SOAR platforms, scripting languages like Python, PowerShell, KQL) and have experience with integrating security tools (e.g., SIEM, EDR, firewalls) APIs, and CaseManagement tools for data enrichment. Key Skills and Experience Experience contributing to large-scale, sprint-based, security automation and detection engineering projects in a SOC/Cyber Defense … threat intelligence and vulnerability management.Collaborate with Cyber Defence Operation analysts to identify repetitive tasks and automate them to improve operational efficiency.Collaborate with Threat Intelligence, Incident Response, and Attack Surface Management to build and tune robust SIEM detections for both proactive and reactive response actions.Continuously evaluate automation solutions for performance, reliability, and scalability, making improvements, as necessary.Collaborate with third-party More ❯
an ambitious journey to redefine excellence in UK residential property management. We are committed to elevating and resetting industry standards to be the most trusted and professional residential property management company. By joining us as a HR Advisor you will play a pivotal role in achieving our vision: Impactful Work: You will directly support FirstPort’s mission to elevate … you feel valued and supported every step of the way. A Future of Opportunity: Be part of a forward-thinking organisation that is shaping the future of residential property management in the UK. At the core of everything we do are our leadership principles: Collaborative: We work together, combining expertise to deliver outstanding outcomes for our customers Consistent: We … and frustration-free. Reporting into the Head of People Partnering, this role has no direct reports. Key Responsibilities: Responsible for the delivery of high-quality employee relations support and casemanagement to teams, including coaching and guidance with disciplinary, grievance, performance management, sickness absence, exit interviews, probation, and TUPE, in line with current legislations. Through coaching and More ❯
for competitive employment. Each year, we support more than 200 individuals in achieving their personal goals, building independence, and reaching their full potential. Our comprehensive program includes skill development, casemanagement, job coaching, adult day support, and community participation experiences such as volunteering. By delivering these services with care and purpose, we're enhancing the quality of life … OBJECTIVE The Senior Director of Finance & Administrations (Senior Director) provides strategic, forward-thinking insight and leadership in the areas of finance, facilities, operation, HR, and information technology. They oversee management and strategic decision-making and financial outcomes with the Board of Directors, and the Executive and Senior Leadership Teams of Handi-Crafters. They will ensure the appropriate and adequate … and senior leadership team abreast of the organization's financial status. Ensure the delivery of timely and accurate monthly, quarterly, and year-end financial reports for the Board, Executive Management, and other organizational stakeholders. Ensure Handi-Crafters is prepared for all audits and regulatory reviews and that all filing requirements (e.g., tax) are met in all operational states or More ❯
aligned with best practices by working closely with external HR legal advisers. Maintain accurate HR records and systems, utilising internal digital platforms for documentation and reporting. Lead on performance management processes, including reviews, feedback, and coaching for managers. Champion company culture and employee engagement through effective communication and initiatives. Coach and support line managers in dealing with people-related … in a generalist HR role, ideally within a small to mid-sized business. Strong knowledge of UK employment law and HR best practice. Confident in handling employee relations and casemanagement independently. Experience managing recruitment, onboarding, and performance processes. Detail-oriented with excellent organisational skills. Experience using HR and L&D systems. Tech or SaaS sector experience is More ❯
HR policies, procedures, and best practices, ensuring fair and consistent handling of HR matters in accordance with UK employment law and company requirements Providing support to managers on performance management, including managing probationary periods and annual appraisals Supporting onboarding and offboarding processes, including inductions, managing the onboarding process, overseeing leaver procedures, and conducting exit interviews Assisting managers with Employee … Relations issues, attendance, disciplinary actions, and grievances, including coaching and casemanagement from start to finish Maintaining HR procedures, templates, KPIs, and HR systems and records, ensuring accuracy and compliance Supporting audit processes and maintaining SOC2 certification by aligning processes with standards Managing HR data for accuracy, security, and completeness Preparing HR reports, analytics, and insights regularly and More ❯
Join the Workpro Team to enhance and maintain our market-leading case-management product. Enjoy solving technical challenges in a supportive, family environment using a wide array of different technologies: Microservices Dynamic data schema and SQL Server Newer technologies: .NET 8 and ReactJS Older technologies: .NET framework, AngularJS, and jQuery Design systems: Carbon You will have a structured … the product, with minimal support and bug-fix tasks. We organize regular team events and encourage casual interactions, including virtual coffee breaks and short games. Opportunities for promotion to management are limited; staff tend to stay long in their roles. A professional environment We prioritize careful, considerate work that safeguards customers and the future of Workpro. We design before More ❯
complete root cause analyses, issue investigation, workarounds and defect resolution. Develop and implement complex repro cases to identify potential software defects, mis-configurations, or issues in customer environments. Use casemanagement tools to manage and prioritize issues based on multiple factors including customer impact. Build & Contribute to training material and documentation for both internal and customer-facing users. More ❯
Nottingham, Nottinghamshire, United Kingdom Hybrid / WFH Options
Little Fish (UK) Ltd
s. What are we looking for in the successful candidate? Previous experience within a 1st and 2nd line IT service desk or similar technical role Previous experience using ITSM casemanagement software Previous experience using remote support tools to run diagnostics and troubleshooting. Prior experience in troubleshooting and supporting the following technologies - Windows 10, Office 365 Admin Centre More ❯
Bromley, Kent, United Kingdom Hybrid / WFH Options
Direct Line Insurance Group
Protocol, the Court Procedure Rules (CPR) and Practice Directions as well as awareness of the Fatal Accidents Act, other statutes and changes in the law. Experience of using a CaseManagement System Experience of dealing with EL/OL/PL & RTA claims Knowledge of JC Guidelines for the assessment of general damages in personal injury cases and More ❯
Huntingdon, Cambridgeshire, United Kingdom Hybrid / WFH Options
Ministry of Justice
of service users allocated to agency placements and promote successful completions. Maintain all service users' records in accordance with organisational requirements ensuring that all information is updated onto the casemanagement system in a timely and accurate manner. Work towards accreditation as a workplace assessor or deliver training assessments for selected service users within the supervised work group More ❯