is a vital part of the statutory SEN Team. They support the service in providing high level quality and comprehensive business support services to the SEN Team, Operational & strategic Management of the Service so that the service can fulfil its statutory duties in relation to maintaining the EHC Plans of pupils with special educational needs by ensuring the efficient … whole service meetings, development days and operational and strategic managers meetings. 9. To provide 'duty' support cover to the administrative functions of the team, providing cover for Business Support & Case Officers during unforeseen periods of leave. 10. Oversee requests for mediation and pre-meetings, coordinating so that they are directed to the relevant team leader or manager. Keep a … systems are clearly and consistently updated with all relevant information in a timely manner. 19. To champion and be an advocate for the use of technology (such as the casemanagement system) to record, track and monitor our ways of working to both manage performance and inform business intelligence 20. Ensure that client confidentiality is maintained in line More ❯
will include: Developing business at various buyer levels within target clients. Identifying and recording business opportunities within the client base. Making appointments with client groups such as ICBs and CaseManagement Companies. Developing existing accounts and raising awareness of the services provided. Building and maintaining relationships at all levels within client organisations. Supporting and identifying successful sales strategies … for the market. Liaising with management to capture and record client activity intelligence. Package and Benefits: The Sales Consultant role comes with a comprehensive package, including: Annual salary of £30,000 to £35,000. Commission pay. 20 days annual leave, increasing with service, plus an additional day for your birthday. Company pension scheme. Lifestyle benefits and discounts, including shopping … Sales Consultant will have: Experience in commissioned care (minimum 1 year required). Excellent administration and communication skills. The ability to work quickly and accurately under pressure. Strong time management and prioritisation skills. A self-motivated and professional approach. Enthusiasm and commitment to business objectives. The ability to negotiate and influence effectively. If you have experience or interest in More ❯
will include: Developing business at various buyer levels within target clients. Identifying and recording business opportunities within the client base. Making appointments with client groups such as ICBs and CaseManagement Companies. Developing existing accounts and raising awareness of the services provided. Building and maintaining relationships at all levels within client organisations. Supporting and identifying successful sales strategies … for the market. Liaising with management to capture and record client activity intelligence. Package and Benefits: The Sales Consultant role comes with a comprehensive package, including: Annual salary of 30,000 to 35,000. Commission pay. 20 days annual leave, increasing with service, plus an additional day for your birthday. Company pension scheme. Lifestyle benefits and discounts, including shopping … Sales Consultant will have: Experience in commissioned care (minimum 1 year required). Excellent administration and communication skills. The ability to work quickly and accurately under pressure. Strong time management and prioritisation skills. A self-motivated and professional approach. Enthusiasm and commitment to business objectives. The ability to negotiate and influence effectively. If you have experience or interest in More ❯
Employee casemanagement (SIM-T/mailbox) • Process reimbursement benefit adjudication for the documents • Process manual enrollment/withdrawal • Process vendor & payroll reporting • Perform audits and control checks • Demonstrate Bias for action by timely completing the assigned benefits processes with 100% accuracy. • Demonstrate Customer obsession by addressing employee queries received via email or tickets with SLA and provide … tests and manages technology, products & services which support millions of Amazon customers worldwide. BASIC QUALIFICATIONS Graduation with minimum 2 years of experience in required language and English Backoffice ticket management experience is a added advantage PREFERRED QUALIFICATIONS Graduation with minimum 2 years of experience in required language and English Backoffice ticket management experience is a added advantage Our More ❯
level support to multiple sites and acts as an internal point of escalation for all support related incidents Troubleshooting and diagnosis of all network and security related incidents Change management and risk assessment for all managed service clients Implementation of changes across all managed service clients Aid with project engineering as and when required Input into policy and procedures … and ensure documentation is kept up to date and to a high standard Vendor escalation and casemanagement Assisting the Technical Services Manager with creation of major incident reports, service reports and root cause analysis Performing regular maintenance and patching of managed service clients network and security systems Identifying and suggesting service improvements Mentoring other members of the More ❯
Aberdeen, Aberdeen City, City of Aberdeen, United Kingdom
REL Recruitment
level support to multiple sites and acts as an internal point of escalation for all support related incidents Troubleshooting and diagnosis of all network and security related incidents Change management and risk assessment for all managed service clients Implementation of changes across all managed service clients Aid with project engineering as and when required Input into policy and procedures … and ensure documentation is kept up to date and to a high standard Vendor escalation and casemanagement Assisting the Technical Services Manager with creation of major incident reports, service reports and root cause analysis Performing regular maintenance and patching of managed service clients network and security systems Identifying and suggesting service improvements Mentoring other members of the More ❯
deployment phases Key Requirements: 10+ years' Salesforce platform experience Minimum 3 end-to-end Service Cloud implementation projects as lead architect Expertise in Salesforce platform capabilities, including omni-channel, casemanagement, knowledge, and automation Strong integration and data migration experience Salesforce Architect certification(s) desirable More ❯
Rate: Neg Status: Outside IR35 We are looking for an experienced Mosaic Consultant is required to support the delivery of enhancements to forms and workflow processes within the Mosaic casemanagement system. This role requires strong hands-on experience with form building, workflow configuration, and stakeholder engagement. Key Responsibilities: Lead and manage the Change Board, gathering and prioritising More ❯
first point of contact for interns and hiring managers, answering queries and ensuring everyone feels supported Helping to coordinate programme activities, logistics and communications Managing data and documents via casemanagement systems and internal tools Working closely with Program Managers to deliver key intern milestones across the lifecycle Supporting continuous improvements to processes and intern satisfaction What we More ❯
Must have a background in supervision of at least 10 team members, with a proven minimum of 3 years of providing or supporting staff coordination of ongoing social and casemanagement services related to the needs of the child, parent, and whole family. Supporting staff in the development of individual family goals, including home visits as necessary. Ability More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Family Action
provide to hundreds of thousands of children and families across the UK.Leading, managing and coaching a new Software Development team, you will develop modern web applications, including a bespoke casemanagement system for a large counselling service. You will also architect systems and data to align with organisational goals, while establishing the tools, platforms, and processes that enable More ❯
Nottingham, Nottinghamshire, United Kingdom Hybrid / WFH Options
Capital One UK
victims of fraud and genuine customers Be the point of contact for offshore vendors and other areas of the UK business Take ownership of cases with end to end casemanagement and one call resolution. What we're looking for Adaptable in a fast-paced environment Expert attention to detail would make you a superstar in this role More ❯
London, England, United Kingdom Hybrid / WFH Options
Capital One UK
victims of fraud and genuine customers Be the point of contact for offshore vendors and other areas of the UK business Take ownership of cases with end to end casemanagement and one call resolution. What we’re looking for Adaptable in a fast-paced environment Expert attention to detail would make you a superstar in this role More ❯
partnering closely with legal and HR stakeholders. Key Responsibilities: Manage ER-related cases including performance issues, grievances, investigations, and disciplinary actions.Coach and guide managers on ER best practices and case management.Handle cases through a ticketing system (Freshdesk) and monitor key trends.Collaborate with legal counsel to ensure processes are compliant with local labour laws.Keep current with employment laws, especially in More ❯
Technologies: SAP Netweaver Data Management Identity Access Management Worlflow Content Management Service Orientated Enterprise Integration Liferay JavaScipt Oracle Weblogic Jenkins Sparx Excellent contract opportunity for a Technical Architect to join an International client in the Pharmaceutical sector on an initial 3-month contract with long-term extension. The chosen candidate will be responsible for the design and … implementation of portal and workflow solutions, enterprise integration, SDLC technical standards & SDLC tools - configuration and management. Relevant professional expertise: (eg SAP (ERP, Basis, Netweaver, Portal) Master Data Management, Identity Access Management, Workflow/Casemanagement, Portal/Content Management and Unified Communications) are desirable. Role-specific experience: Good technical knowledge of implementing portal and workflow More ❯