76 to 100 of 166 Client Onboarding Jobs in the UK

service improvements. This is a varied role combining service operations, customer support, service reporting and operational improvement responsibilities. You'll be involved in customer onboarding activities, service monitoring, problem management, reporting and supporting the delivery of high-quality services across a portfolio of bespoke software solutions. The successful … incidents, problems and service requests through to resolution Take ownership of problem records, ensuring long-standing issues are driven through to completion Support customer onboarding activities and project implementations Assist with change management and release management processes Manage and maintain service monitoring solutions Carry out capacity planning ...

Site) Salary: £30-36K Per Annum Benefits: Discretionary bonus, healthcare, pension, life assurance, hybrid working, career development, and regular team events The Client: We are partnering with a growing technology business delivering complex software solutions to customers across the UK. With an established customer base, a strong market … provide light-touch facilities coordination support for the office. Key Duties: Manage and progress incidents, problems and service requests through to resolution. Support customer onboarding activities and project implementations. Assist with change management and release management processes. Manage and maintain service monitoring solutions. Produce, review and present customer ...

senior eFX Sales professional to drive it from the ground up. This is a rare build‐phase opportunity to shape the commercial strategy and client base of a new desk from day one. Key Responsibilities Drive new business and revenue growth across hedge funds and asset managers from launch … Bring an active, existing network of buy‐side relationships to fast‐track client onboarding Deliver platform demos and lead the sales process end‐to‐end Work closely with leadership to shape go‐to‐market strategy in a fast‐paced, build‐phase environment Leverage deep knowledge ...

Customer Service Specialist Portfolio are proud to represent our client, a global Software business in their search for an Account Manager. They are expanding the Customer Service team due to continued growth. Working with the Engagement and Activation team you will be an Account Manager for new Businesses … your allocated clients, this is not your normal high volume, inbound customer service role. You will be responsible for onboarding the client, dealing with any issues, general queries and technical questions they may have for the first 30 days of their contract. You will be keeping ...

Friday UK office hours in amazing offices in Whiteley and paying a basic salary up to £30k plus an excellent benefits scheme. Our client have experienced massive growth across their UK and European customer base so they are looking to expand their Technical Support team who look after their … internal tools. Perform daily operational tasks related to payment processing Maintain clear and accurate records of processing activities and support documentation. Support customer onboarding and testing activities, learning how to validate transactions using technical specifications and APIs. What you will bring to this job: Previous experience in customer ...

Commission Benefits: 25 days holiday plus bank holidays Flexible hybrid working Company pension Professional development opportunities Fun, collaborative team environment About the Role: Our client, aleading B2B data, intelligence, and events company, providing business development-led market research across the US and Europeanrenewable energy, power, and data centre industries … subscription accounts, from prospecting to closing deals Present complex data centre and digital infrastructure solutions clearly and compellingly Build and maintain strong, long-term client relationships to ensure subscription adoption and retention Stay informed on European data centre industry trends and competitor activity Collaborate with internal teams to ensure ...

Commission Benefits: 25 days holiday plus bank holidays Flexible hybrid working Company pension Professional development opportunities Fun, collaborative team environment About the Role: Our client, aleading B2B data, intelligence, and events company, providing business development-led market research across the US and Europeanrenewable energy, power, and data centre industries … subscription accounts, from prospecting to closing deals Present complex data centre and digital infrastructure solutions clearly and compellingly Build and maintain strong, long-term client relationships to ensure subscription adoption and retention Stay informed on European data centre industry trends and competitor activity Collaborate with internal teams to ensure ...

Help Shape the Future of Public Services Our Client Our Client helps Local Authorities deliver better services through innovative technology, connecting citizens with essential public services via digital channels. Innovation and continuous improvement are at the heart of everything they do. The Role Working closely with Project Managers … Microsoft Project, Monday or similar project management platforms. A project management qualification or working towards one. Experience in software testing, system configuration, or customer onboarding activities. What We’re Looking For Our values are important to us, and we’re seeking someone who demonstrates: Integrity and professionalism ...

specialise in: ERP Solutions IT Managed Service Provision Cloud Hosting Services Development and System Integration Consultancy Our mission is to build long-term client partnerships by delivering reliable, scalable solutions backed by expert support and consultancy. The Role: As an Account Manager at Reality Solutions, you will be responsible … opportunities to increase account value and enhance customer outcomes. Success in this role will be measured against key commercial and service-driven KPIs, including: Client Retention Rate Account Growth Net Revenue Retention Customer Satisfaction Score (CSAT) Customer Lifetime Value (CLV) Key Responsibilities: Client Relationship Management ...

lead the delivery of support and managed services for our clients. This role is responsible for end-to-end service performance, operational leadership, client satisfaction, and continual service improvement. You will act as the primary operational contact for assigned clients while leading and developing the Support team to deliver … strong people leadership skills with a solid technical understanding, enabling effective collaboration with engineering teams and the ability to translate technical delivery into meaningful client outcomes. Key Responsibilities Service Performance & Operations Own day-to-day service performance across incident, problem, and change management Monitor SLA/XLA adherence ...

engineering team. You own everything around it — the people, devices, identities, policies, evidence, and the security/compliance posture that lets them pass client due diligence and stand up to FCA scrutiny. You will own and run the Information Security Management System day to day and drive ...

company, as the company is experiencing an exciting period of strong growth within the sector. The Technical Customer Support Executive is a hands-on, client-facing role requiring strong communication skills, technical aptitude, and the ability to problem-solve efficiently in a fast-paced environment. Responsibilities: Assist the Sales … Manager and Account Manager with client-related queries and follow-ups Provide first-line support to clients via phone, email, and support ticketing systems Accurately diagnose, manage, and resolve customer queries in a timely and professional manner Deliver a high standard of customer service, ensuring all issues are followed ...

bonus Hours : Monday to Friday, 37.5 hours per week The role: We are seeking a proactive, customer-focused Business Development Manager to join our client's growing team. The role will support the development of general cargo services and play a key part in driving new business opportunities. Benefits … Business Development Manager would be: Manage daily interactions with general cargo customers, ensuring high levels of service and timely responses Support customer onboarding and align operational requirements across internal teams. Maintain regular engagement to identify service improvements and upsell opportunities Produce and maintain account management plans. Identify ...

mobilisation only when stability, satisfaction, and agreed success measures are met. Maintain accurate mobilisation status and communicate risks and issues to the Project Manager Client Expereience Management Act as the primary HCL face of Citrus during mobilisation, providing a high-quality customer experience for schools, parents, contract managers … essential. You will require business car insurance to fulfil this role. Experience Requirements Proven experience in SaaS onboarding, service delivery, or client-facing solution implementation roles. Experience working with non-technical user groups, ideally in education, public sector or operational environments desirable. Fluency with using Microsoft Office ...

business, working closely with the owner to help bring greater organisation, efficiency and consistency to the day-to-day running of the company. Our Client Our client is a boutique London-based managed service provider delivering high-level support and strategic technology services to a discerning client … anything requiring attention Produce concise daily summaries for the owner Prepare weekly briefing information ahead of one-to-one meetings with team members Track client contract renewal dates and flag upcoming renewals in advance Coordinate onboarding logistics for new clients, including scheduling, documentation and communications Follow ...

represent team updates in strategic meetings**Onboarding*** Collaborating with internal teams to ensure smooth deal processing and resource allocation* Leading customer onboarding, kickoff plans, and introductions to set projects up for success* Updating account plans and ensure alignment on goals**Value Delivery*** Building and enabling ...

hands-on experience helping customers get the most out of our products from day one. Role Assist the Customer Experience team with the onboarding and implementation of new customers, ensuring a smooth and positive setup experience Support customers with initial product configuration, guiding them through setup steps … Patience Qualifications English GCSE, grade 4/c (Essential) Maths GCSE, grade 4/C (Essential) About the Employer SIGN IN APP LIMITED Our client is an innovative workplace that empowers organisations to manage visitors, resources, and workplace compliance with confidence. They are looking for a motivated and enthusiastic ...

client is a forward-thinking tech provider with a real entrepreneurial and progressive set up. An opportunity has arisen for a Graduate Client Support Executive to join their team as an addition due to internal growth. The role offers progression and development. This varied and busy hybrid role … wanting to build their commercial experience. Effectively onboard new clients, setting the foundation for long-term success. Implement tailored success plans that align with client objectives. Analyse client needs to identify immediate solutions that enhance user engagement and product integration. Utilise client feedback to drive continuous improvement ...

Role: Senior IT Technician Salary: Up to £40,000 Location: Tunbridge Wells Setup: Full Time | Permanent Our client is a well-established managed service provider with a long track record of delivering tailored IT solutions to businesses across the UK. They work as a genuine extension of their clients … work closely with management to onboard new clients, handle the more complex support requests, and act as the link between the helpdesk and new client partnerships. You'll lead onboarding projects end to end, from the first site visit through to system migrations, making sure every client ...

brands to help them realize value from their investment in Braze. What you’ll do Partner with Account Executives to ensure commercial alignment & drive client renewals, retention & net retention targets for your customers Be your customers’ main point of contact and trusted advisor at Braze Drive feature adoption … teams including Technical Support, Industry Solutions, and Deliverability Services to ensure your customers receive the support they need simply and seamlessly Work with Onboarding Managers and other Customer Success Partners to seamlessly transition clients from onboarding to ongoing activity. Act as a point of escalation ...

tailored Premium Support offerings, enable cross‐team collaboration, and drive growth for key accounts. Onboarding & Value Delivery: Oversee smooth deal processing, customer onboarding, kickoff plans, and proactive value‐added services. Upsell & Renewal Management: Identify upsell opportunities, prepare for renewals, conduct QBRs, and manage risks to support ...

will lead and develop the teams responsible for getting new customers live on the company’s software platforms. You will oversee the full customer onboarding journey, from implementation and data migration through to project delivery, training alignment, governance and continuous improvement. This role would suit someone with … Responsibilities Lead the implementation function across implementation, data migration, programme management and project management. Own the strategy, standards and delivery framework for customer onboarding and implementation. Ensure customer projects are delivered on time, within budget and to agreed quality standards. Improve and standardise delivery methodologies, tools, templates ...

BUSINESS DEVELOPMENT MANAGER Location: Hertfordshire AL9 6DE Territory: London Region Company Name: Ambiente Systems Ltd Hours: 07:30am to 4:30pm, Monday to Friday Salary & Commission: Negotiable (depending on experience), with an attractive commission package ...

Title: Business Development Manager Location: Remote (1 day per month in London) Salary: £40,000 + Commission Role Overview: Our client is seeking an experienced and results-driven Business Development Manager to drive employer engagement and generate new business opportunities within the IT and technology training sector. This role … careers fairs, and industry conferences. Collaborate with internal delivery, curriculum, and learner engagement teams to ensure a seamless onboarding and high-quality client experience. Ensure all apprenticeship activity aligns with ESFA funding rules and regulatory requirements, while commercial offerings meet agreed service standards. Skills and Experience Proven ...

Title: Business Development Manager Location: Remote (1 day per month in London) Salary: £40,000 + Commission Role Overview: Our client is seeking an experienced and results-driven Business Development Manager to drive employer engagement and generate new business opportunities within the IT and technology training sector. This role … careers fairs, and industry conferences. Collaborate with internal delivery, curriculum, and learner engagement teams to ensure a seamless onboarding and high-quality client experience. Ensure all apprenticeship activity aligns with ESFA funding rules and regulatory requirements, while commercial offerings meet agreed service standards. Skills and Experience Proven ...