Leicester, Leicestershire, East Midlands, United Kingdom
Oscar Associates (UK) Limited
to-day technical support with team coordination and strategic oversight. This role sits between Leadership and the wider analyst team, acting as the first point of contact for escalations, conflictresolution, and mentoring. You'll help lead the team from the front by coaching, supporting, and improving processes, while still remaining hands-on. What You'll Be Doing … as the go-to contact between the team and Leadership Supporting a team of 1st & 2nd Line Analysts - managing escalations, shift cover, and workloads Resolving team challenges and handling conflict with confidence and professionalism Driving improvements across documentation, service levels, and technical delivery Staying hands-on with technical support in areas like Windows Server, O365, networking, and virtualisation Acting …/WAN VMware, Hyper-V Antivirus & endpoint protection ITIL Foundation (preferred) What You'll Need: Proven leadership experience in a service desk or IT support setting Excellent communication and conflict-resolution skills Strong technical background across Microsoft infrastructure and networking A desire to lead from the front while still contributing technically Confidence liaising with senior stakeholders and mentoring More ❯
Acting as the process owner for the team and maintaining the relationship with the project's key stakeholders. Third party vendor management and selection. Facilitating discussion, decision making, and conflict resolution. Encouraging the team to build relationships to promote internal and external communication, improving transparency, and sharing information with all interested parties. The skills you'll need: Experience of … of modern development practices and tools, such as extreme programming, test driven development and continuous integration. You'll also need: Experience and knowledge of servant leadership, facilitation, situational awareness, conflictresolution, continual improvement, empowerment and increasing transparency. We'll look to you to demonstrate: A strong understanding of the Agile manifesto and its principles. Experience of changing organisational More ❯
management (CAPM), or equivalent experience as a project manager Experience in strategic planning, risk management and/or change management Proficiency in project management software and tools Contract negotiation Conflictresolution experience Should have Travel Experience More ❯
and communication skills. Ability to work independently and take full ownership of delivery. Proficient in MS Project and resource planning tools. Strong risk and issue management capabilities. Effective leadership, conflictresolution, and problem-solving skills. Highly organized with excellent time management abilities. Team-oriented mindset with a positive and proactive approach. Desirable Skills Experience working in global teams More ❯
Boston, Lincolnshire, United Kingdom Hybrid / WFH Options
Change.org, PBC
retention through delivery of exceptional service and support Assist with challenging client requests or issue escalations as needed, working closely with appropriate teams to mitigate system issues and seek resolution Uncover the true business needs, pain points, and challenges that clients are facing, and understand the client's organizational landscape Ensure the timely and successful delivery of solutions according … a timely manner Strong organizational, project management, and multitasking skills, with the ability to manage multiple high-priority tasks Ability to effectively manage high-pressure situations and comfortably handle conflictresolution scenarios Proficiency in Salesforce and MS Office Suite Negotiation skills at all management levels with a high measure of authority in critical situations Excellent presentation and product More ❯
Guildford, Surrey, United Kingdom Hybrid / WFH Options
Person Centred Software Ltd
and exceptional customer experiences Analytical mindset to interpret data and turn insights into action Strong leadership, communication, and interpersonal skills to inspire and develop people Calm under pressure with conflictresolution and decision-making skills Experience with APIs, integrations, cloud solutions, and support tools (e.g., Zendesk, Intercom, Freshdesk) Solid understanding of CRM and support ticketing systems Excellent problem More ❯
standards. Case Management: • Oversee and guide the handling of employee relations cases, including grievances, disciplinary matters, performance issues, and workplace investigations. • Ensure fair and consistent application of disciplinary procedures, conflictresolution, and mediation processes across different regions. Training and Development: • Provide training for managers and the People Relations team on employment law, local market regulations, and conflictMore ❯
standards. Case Management: • Oversee and guide the handling of employee relations cases, including grievances, disciplinary matters, performance issues, and workplace investigations. • Ensure fair and consistent application of disciplinary procedures, conflictresolution, and mediation processes across different regions. Training and Development: • Provide training for managers and the People Relations team on employment law, local market regulations, and conflictMore ❯
to ensure we implement and deliver on our individual, case specific, file strategy to drive optimal outcomes on every claim file. Attendance at Joint Settlement Meetings and other file resolution meetings. This may involve accompanying the claim professional or attendance as the sole TRV representative with our Legal team. Assist Head of Central or Complex Claims in developing new … the Chartered Insurance Institute (ACII). Advanced communication Skills - Excellent verbal/written communication, presentation and interpersonal skills with the ability to communicate tactfully and provide effective coaching. Advanced conflictresolution skills. Flexibility and openness to others points of view. Quickly builds credibility and engenders trust. Comfortable with ambiguity. Demonstrated ability to work well under pressure. Comfortable in More ❯
of frameworks such as TOGAF or Zachman. Deep expertise in at least one architecture domain (e.g., data, applications, security, integration); good working knowledge of others. Excellent facilitation, negotiation, and conflictresolution skills. Educated to degree level (or equivalent professional experience); MBA or postgraduate diploma preferred. More ❯
of frameworks such as TOGAF or Zachman. Deep expertise in at least one architecture domain (e.g., data, applications, security, integration); good working knowledge of others. Excellent facilitation, negotiation, and conflictresolution skills. Educated to degree level (or equivalent professional experience); MBA or postgraduate diploma preferred. More ❯
to manage multiple priorities. Active listening skills and the ability to motivate a team to work under pressure. Excellent attention to detail and high level of self-motivation. Strong conflictresolution skills and the ability to quantify risks and estimate engineering effort. Ability to think creatively and "outside the box." Why Aion Silicon? At Aion, we are committed More ❯
to manage multiple priorities. Active listening skills and the ability to motivate a team to work under pressure. Excellent attention to detail and high level of self-motivation. Strong conflictresolution skills and the ability to quantify risks and estimate engineering effort. Ability to think creatively and "outside the box." Why Aion Silicon? At Aion, we are committed More ❯
updates in and outside the team Build strong team culture and morale and ensure team health is monitored and managed Create an open and collaborative working environment, and facilitate conflictresolution Key Skills & Experience Required: Minimum 4 years delivering digital products in an agile environment Experience in Scrum, Kanban or Lean techniques e.g. planning, forecasting, estimating and reporting More ❯
updates in and outside the team Build strong team culture and morale and ensure team health is monitored and managed Create an open and collaborative working environment, and facilitate conflictresolution Key Skills & Experience Required: Minimum 4 years delivering digital products in an agile environment Experience in Scrum, Kanban or Lean techniques e.g. planning, forecasting, estimating and reporting More ❯
within the Salesforce Consumer Goods Cloud environment. Experience in configuring and customising the CG Cloud offline app using VS code based modular development. Deep understanding of data synchronisation mechanisms, conflictresolution strategies, debugging and data storage options for offline apps. Consumer Goods Cloud Accredited Professional or equivalent certification. Proficiency in SDLC, DevOps, tools, and best practices, with a More ❯
within the Salesforce Consumer Goods Cloud environment. Experience in configuring and customising the CG Cloud offline app using VS code based modular development. Deep understanding of data synchronisation mechanisms, conflictresolution strategies, debugging and data storage options for offline apps. Consumer Goods Cloud Accredited Professional or equivalent certification. Proficiency in SDLC, DevOps, tools, and best practices, with a More ❯
without unnecessary waste. 6. Agile Expertise: Deep-rooted understanding of value-driven Agile methodologies. 7. Customer-Centric: Prioritizes customer needs and desired outcomes. 8. Problem-Solving: Capable of effective conflictresolution and creative problem-solving. 9. Integrity & Independence: Honesty and the ability to drive initiatives with minimal oversight. 10. Quick Learner: Exhibits a rapid ability to assimilate and More ❯
the-job” done attitude. Should have Excellent written and Oral Communication Skills. Good interpersonal skills to demonstrate the solution and influence CxO level stakeholders Skills in stakeholder management and conflict resolution. Proven expertise in GW Cloud programs – greenfield and/or migration experience. Experience in leading a technical team to drive efficiencies in Guidewire estate with multiple products/ More ❯
the-job” done attitude. Should have Excellent written and Oral Communication Skills. Good interpersonal skills to demonstrate the solution and influence CxO level stakeholders Skills in stakeholder management and conflict resolution. Proven expertise in GW Cloud programs – greenfield and/or migration experience. Experience in leading a technical team to drive efficiencies in Guidewire estate with multiple products/ More ❯
Woking, England, United Kingdom Hybrid / WFH Options
Idox plc
Experienced Project Manager, Idox Cloud Land, Property, Public Protection Home Based, with travel. About the role This is an exciting opportunity for someone with considerable project management and client service experience, who is a self-starting, committed and resourceful individual More ❯
About Steel City Interactive SCI was born out of passion for video games and boxing, with the ambition to create an authentic and exciting boxing game that does justice to the sport we love. What started as a fun prototype More ❯
1.About Intellect Design Arena Ltd Intellect Design Arena is a global leader in financial technology with over $2Bn invested in building a world-class portfolio of FinTech products and platforms. Headquartered in India and listed on the Indian Stock Exchange More ❯
Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about and with 300,000 plus travel experiences to explore - everything from simple tours to extreme adventures (and all More ❯
We're very proud of our achievements: In July 2024, we secured a $200M investment led by General Atlantic to help revolutionise women's health, and became the first purely digital consumer women's health app to achieve unicorn status More ❯