26 to 50 of 1,416 Customer Engagement Jobs in the UK

Digital Customer Engagement Apprentice

Hiring Organisation
QA
Location
Glasgow, Lanarkshire, United Kingdom
Employment Type
Full-Time
Salary
£20,000 per annum
work with organisations across Scotland, helping them improve efficiency, reduce costs, and make better use of technology. We pride ourselves on delivering exceptional customer service and building long-term relationships with our clients. Through innovative technology solutions and expert support, we help businesses streamline processes, improve productivity, and embrace … digital ways of working. As part of our continued growth, we are looking for a motivated and ambitious Digital Customer Engagement Apprentice to join our team and develop valuable skills within a commercial technology environment. About the role: This role is ideal for someone who enjoys technology, communication ...

Customer Success Manager - UK

Hiring Organisation
Tufin
Location
London, United Kingdom
Salary
£ 45 K
DescriptionThe Customer Success Manager is responsible for managing a portfolio of enterprise customers, ensuring successful adoption of the Tufin platform and delivery of the Guided Success service. The role partners with customers (management and Tufin champions and stakeholders) to develop adoption plans, measure progress against business objectives, coordinate internal … from their investment in Tufin. Working closely with Technical Account Managers (TAMs), Professional Services, Support, Sales, and Product, the CSM serves as the primary customer advocate and trusted advisor throughout the customer lifecycle.Key ResponsibilitiesManage a portfolio of enterprise customer accounts participating in the Guided Successprogram.Drive each customer ...

Product Insights Analyst

Hiring Organisation
Collinson Group
Location
London, United Kingdom
Salary
£ 60 K
with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers. Collinson is the operator of Priority Pass, the world’s original and leading airport … kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.Key clients include Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.Our mission is focused on doing good beyond profit ...

Vice President, Digital Engineering Services and Solutions Customer Engagement and Communications Lead

Hiring Organisation
MUFG
Location
London, United Kingdom
Salary
£ 100 K
your career.Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.Lead, own and deliver the Digital Engineering Services and Solutions engagement and communications strategy, defining and executing an international communications approach focused on positive change managementA senior role, that plays a pivotal part in leading … brand, identity, communication, engagement and stakeholder management to drive transformation across MUFG business linesKEY RESPONSIBILITIESAccountable for defining, creating and implementing the Digital Engineering Services and Solutions communications strategy, with a strong emphasis on positive change managementAccountable for directing executive leadership on communication positioning and messaging ensuring narrative and messages ...

Sales Consultant - Capital Upsell

Hiring Organisation
Epos Now
Location
Norwich, Norfolk, United Kingdom
Salary
£ 60 K
access funding solutions that enable them to invest in growth, manage cash flow, purchase equipment, refurbish premises and unlock new opportunities.Working with our existing customer base, you'll engage customers through high-volume outbound sales activity, respond to inbound enquiries and guide merchants through the funding application journey while … capital funding opportunities and business growth plans.ð Conduct high-volume outbound sales activity to eligible customers and re-engage previous funding customers.ð Respond to customer enquiries generated through marketing campaigns, Back Office promotions and customer journeys.ð Support customers through the funding application process, ensuring a positive customer ...

Senior Technical Account Manager

Hiring Organisation
Genesys
Location
United Kingdom
Salary
£ 60 K
building AI-powered experiences where they matter most.At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.Help build, support and operate … help them achieve their business goals through the successful adoption and optimization of Genesys Cloud CX.Drawing on your technical expertise, communication skills and customer-first mindset, you'll build trusted relationships, understand your customers' business and technology priorities, solve complex technical challenges and guide them toward measurable business outcomes.Along ...

Insurance Program Manager

Location
City Of London, England, United Kingdom
profitable and scaling fast. Why This Role Exists Insurance organizations are facing increasing pressure to modernize legacy systems, accelerate product innovation, improve customer experiences, and respond to changing regulatory requirements. FintechOS enables insurers to navigate this transformation successfully. As our customer footprint continues to grow, we are seeking … experienced Program Manager to lead complex customer-facing transformation initiatives across the insurance sector. This role exists to ensure successful program execution while strengthening strategic customer relationships. You will act as the central point of coordination between customer stakeholders, FintechOS teams, and partner organizations, ensuring alignment, transparency ...

Customer Engagement Manager

Hiring Organisation
SS&C Technologies
Location
London, United Kingdom
Salary
£ 50 K
organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.Job DescriptionDeal Services Customer Engagement ManagerLocations: London | HybridGet To Know Us:SS&C Intralinks is a global technology provider of inter-enterprise content management and collaboration solutions. … Inclusion: Committed to Welcoming, Celebrating and Thriving on DiversityTraining: Hands-On, Team-Customised throughout your careerWhat You Will Get To Do:The Deal Services Customer Engagement Manager (CEM) is a sales-focused overlay role responsible for driving adoption and revenue of SS&C Intralinks' Deal Services offerings.The ...

Digital Customer Community & Education Manager

Hiring Organisation
Soldo
Location
London, United Kingdom
Salary
£ 80 K
birthdayGenuine career development opportunities, including our mentoring scheme, your own annual 500 learning budgetEmployee Assistance Programme and wellbeing portalThe roleWe’re hiring a Digital Customer Community & Education Manager to join our digital customer engagement team. Reporting to the Director of Digital Customer Engagement, this role … will be responsible for defining, scaling and maintaining Soldo’s digital B2B customer community strategy and ecosystem.Key responsibilities:Community StrategyCustomer Education & ContentKnowledge ManagementCross-Functional Collaboration with Product, Product Marketing and Solution MarketingMust have:Experience building and managing B2B customer communities, education programmes and knowledge bases in a SaaS ...

Customer Success Manager

Hiring Organisation
ThoughtSpot
Location
London, United Kingdom
Salary
£ 80 K
Role:We are looking for a talented Customer Success Manager (CSM) to drive adoption, value realisation, and growth within a portfolio of mid-market and enterprise accounts across the EMEA region. By building strong relationships with each customer, you'll deliver impact at all stages of the customer journey and ensure mutual success. If you’re a proactive customer champion passionate about solving problems, connecting customer value to growth, and advising customers you’ll bring tremendous value to both our customers and team.The ideal candidate will have a history of driving adoption of analytics ...

Senior Technical Account Manager EMEA\NAM Customer Success

Location
Greater London, England, United Kingdom
with one unified focus: our customers. Customers are at the heart of everything we do, and we pride ourselves on always taking an innovative, customer-centric approach to creating the right experiences, products, and content for them. With big dreams and a grand mission, we’re looking for great … Senior Technical Account Manager to act as a trusted technical advisor for Antavo’s strategic customers. This role is focused on long-term customer success, technical adoption, platform stability, solution optimisation, and proactive risk management. You will work closely with customers after go-live to ensure their Antavo setup ...

Associate Mid-Market Account Executive - French Speaking

Hiring Organisation
Monotype
Location
City of London, Greater London, UK
need? As the first point of contact with prospective customers, the Associate Mid Market Sales Representative has full responsibility for delivering a positive customer experience that will set the stage for continued engagement and growing interest in Monotype’s type, technology, and expertise. The Associate Mid Market Sales … responsibility for a set of personal goals that may include revenue targets, conversions from lead to opportunity, trial commitments, etc. Integrity, exceptional communication and customer engagement skills, hard work, a flexible mindset open to learning and adapting, and an internal drive to succeed are foundational in the success ...

Customer Success Manager of Scaled Customers

Location
Derry/Londonderry, Northern Ireland, United Kingdom
Customer Success Manager of Scaled Customers, you will lead the strategy and execution of a scalable, technology-enabled customer success program aimed at driving product adoption, satisfaction, and retention across our SME customer segment. You’ll focus on delivering exceptional customer experiences through digital touchpoints, leveraging … automation, in-app guidance, and data-driven engagement strategies. Experience of leveraging onboarding and engagement tools such as Userpilot, Pendo, Appcues and CRM tools such as Salesforce and Hubspot is essential. You will be responsible for overseeing the SME Customer Success Managers, ensuring our smaller customers consistently ...

Customer Engagement Executive

Hiring Organisation
E1 Partners
Location
City of London, London, United Kingdom
Customer Engagement Executive | Network & Security Consultancy | London | £30,000–£45,000 Are you an organised, customer-focused professional looking to build a career across project delivery and customer success in the tech sector? A fast-growing network and security consultancy in Moorgate is hiring a Customer Engagement Executive to join their team — a varied, client-facing role sitting across project coordination, service delivery, and customer success. The Role You'll work closely with sales, technical, and leadership teams to coordinate client projects, support service reviews, and ensure customers get maximum value from ...

Senior Microsoft Dynamics 365 Consultant

Hiring Organisation
Version 1
Location
London, United Kingdom
Salary
£ 80 K
DescriptionVersion 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft … customisation, integrations, upgrades, migrations, and continual service improvement initiatives.This is an excellent opportunity for an experienced Dynamics 365 professional who enjoys combining technical expertise, customer engagement, and solution delivery within a managed services and consultancy environment.Key ResponsibilitiesProvide senior-level consultancy, support, and technical leadership for Microsoft Dynamics ...

Customer Success Manager (£60k base + 20% OTE)

Hiring Organisation
Cosmic Partners
Location
London Area, United Kingdom
working exclusively with our client to find a Customer Success Manager. About: Our client is a fast-growing data, software and analytics business helping organisations operating in complex global markets make better commercial decisions. Founded by industry specialists, the company has developed from a specialist research provider into … growth and substantial institutional investment, the business is continuing to expand internationally and invest in its post-sales organisation. It is now hiring a Customer Success Manager to onboard customers, increase platform usage and ensure users consistently receive value from its products. The Customer Success Manager will work ...

Customer Success Manager

Hiring Organisation
Reed
Location
Ipswich, Suffolk, United Kingdom
Employment Type
Full-Time
Salary
£45,000 - £50,000 per annum, Inc benefits
Salary: £45,000 - £50,000 + Bonus Job Type: Full-Time We are seeking an experienced Customer Success Manager to play a key role in ensuring customers achieve maximum value from our services after implementation. This position is focused on customer adoption, retention, and long-term success. … rather a strategic relationship management position dedicated to helping customers achieve their business objectives. Experience working within the Transport sector is essential. Key Responsibilities Customer Relationship Management Take ownership of customer relationships post-sale, ensuring customers achieve measurable value from the platform and services provided. Build trusted partnerships ...

Senior Sales Executive

Hiring Organisation
Kerridge Commercial Systems
Location
Barnsley, South Yorkshire, United Kingdom
Salary
£ 60 K
customers to source effectively, stock efficiently, sell profitably and service competitively.Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking for people who are curious about or fluid with AI, open to change, and excited … software solutions across the wholesale, manufacturing and distribution markets, delivering new business growth against agreed revenue targets. Through consultative selling and structured discovery, identify customer challenges, demonstrate measurable ROI and business value, and confidently position and demonstrate Klipboard solutions against the customer’s operational and commercial objectives.Key Responsibilities ...

D365 CRM Functional Consultant

Hiring Organisation
Avanade
Location
London, United Kingdom
Salary
£ 70 K
you. Avanade has countless paths for you to pursue. One of them is sure to lead to your unique version of success.As a Customer Engagement, you will play a key role in designing, developing, and implementing Dynamics 365 Customer Engagement (CE) solutions. You will work closely … with clients and project teams to create innovative business applications that enhance customer experiences and streamline operations. This role offers the opportunity to work for Microsoft’s #1 partner, with a strong focus on professional development, cutting-edge technology, and leadership in solution delivery.Together we do what matters.We ...

Customer Success Enablement Specialist

Hiring Organisation
Iris Software
Location
Manchester, Greater Manchester, United Kingdom
Salary
£ 50 K
build software that helps organisations work smarter, save time, stay compliant, and achieve more.Our customers rely on our products every day, and our Customer Success and Renewals teams play a key role in helping them get value, stay engaged, and continue their partnership with us.We’re now looking … Performance Lead - Customer Success & Renewals to help our teams continue moving from a more reactive, ticket-based way of working to a more proactive, outcome-led and commercially confident approach.This is a hands-on coaching and enablement role.You won’t be line managing the team. Instead ...

Product Manager: Lifestyle Squad

Hiring Organisation
Dragonpass
Location
City of London, London, United Kingdom
Altrincham Hybrid: 3 days in the office For this particular role, we will only consider applications from candidates who have experience delivering and developing customer-facing digital products or propositions within sectors such as travel, loyalty, e-commerce, marketplaces, subscriptions, fintech, consumer technology, digital services or other fast-paced … countries with premium travel and lifestyle experiences. As we continue to expand beyond the airport journey, we're looking for an entrepreneurial and customer-focused Product Manager to lead the development and growth of our Lifestyle proposition. This is an exciting opportunity to shape emerging product areas including eSIM ...

Customer Success Manager (Coaching & Enablement)

Location
Manchester, England, United Kingdom
build software that helps organisations work smarter, save time, stay compliant, and achieve more. Our customers rely on our products every day, and our Customer Success and Renewals teams play a key role in helping them get value, stay engaged, and continue their partnership with us. … looking for a Performance Lead - Customer Success & Renewals to help our teams continue moving from a more reactive, ticket-based way of working to a more proactive, outcome-led and commercially confident approach. This is a hands-on coaching and enablement role. You won’t be line managing ...

Senior Customer Engagement Consultant, EMEA

Hiring Organisation
TransUnion
Location
United Kingdom
Salary
£ 60 K
TransUnion's Job Applicant Privacy NoticeTeam OverviewThe Customer Success team within TransUnion's Global Fraud Solutions business is responsible for driving customer adoption, operational excellence, and long-term value realization across our fraud and identity solutions. The team serves as a trusted partner to strategic customers, helping them … maximize the effectiveness of TransUnion's products while supporting business growth, fraud prevention, and customer success outcomes.This role reports into the Customer Experience Manager. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location ...

Data Activation Lead

Hiring Organisation
Sanderson Recruitment
Location
London, United Kingdom
Salary
£ 80 K
Working)The OpportunityA fantastic opportunity has arisen for an experienced Data Activation Lead to join a forward-thinking organisation on a mission to transform customer engagement through data, analytics, and marketing technology.This is a strategic leadership role where you’ll drive the activation of customer data across … multiple channels, unlocking new opportunities for personalisation, customer engagement, and commercial growth. You’ll lead a specialist team while working closely with stakeholders across marketing, digital, product, engineering, and data functions to deliver innovative, data-driven experiences.Key ResponsibilitiesLead and develop a high-performing Data Activation team.Drive ...

Data Activation Lead

Hiring Organisation
Sanderson Recruitment
Location
Bristol, Gloucestershire, United Kingdom
Salary
£ 70 K
Working)The OpportunityA fantastic opportunity has arisen for an experienced Data Activation Lead to join a forward-thinking organisation on a mission to transform customer engagement through data, analytics, and marketing technology.This is a strategic leadership role where you’ll drive the activation of customer data across … multiple channels, unlocking new opportunities for personalisation, customer engagement, and commercial growth. You’ll lead a specialist team while working closely with stakeholders across marketing, digital, product, engineering, and data functions to deliver innovative, data-driven experiences.Key ResponsibilitiesLead and develop a high-performing Data Activation team.Drive ...