london, south east england, United Kingdom Hybrid / WFH Options
Freshminds
A global leader in the design, marketing and distribution of premium lifestyle products is seeking data scientist, to join their global customer insights team. You will be responsible for will helping the Data Science team discover the information hidden in vast amounts of customer data, as well as … to consumers. Utilising advanced analytics tools like Dataiku, you will be responsible for extracting insights, building predictive models, and generating actionable recommendations to optimise customer experiences and drive business growth. Responsibilities: Utilise Dataiku and other analytical tools to extract, clean, and explore customer data from various sources. Identify … patterns, trends, and correlations within the data to uncover actionable insights. Develop predictive models and algorithms to forecast customer behaviour, preferences, next best action. Implement machine learning techniques to segment customers and personalise marketing strategies. Collaborate with cross-functional teams to enhance CRM strategies based on data-driven insights. more »
Cloud Adoption is an organization within our Technology Cloud Engineering (TCE) group, having the mission to increase customer consumption growth by driving fast activation, nurturing an efficient ramp up and removing technical barriers. Aligned to a territory and working together with Sales and Account Cloud Engineers (ACEs), the Cloud … Adoption Manager will focus on the post-booking side of our customer’s lifecycle, ensuring a successful and sustainable cloud consumption growth. Does this pique your interest? If so, we hope to meet you! Role and Responsibilities The Cloud Adoption Manager will collaborate closely, as needed, with the relevant … the accounts they are managing. The ultimate goal is to accelerate usage growth of Oracle Cloud (IaaS and PaaS) while also creating a robust customer experience across the entire cloud adoption lifecycle. Typical activities: Drive a fast and smooth Customer activation Strong focus on Activation for new cloud more »
Cloud Adoption is an organization within our Technology Cloud Engineering (TCE) group, having the mission to increase customer consumption growth by driving fast activation, nurturing an efficient ramp up and removing technical barriers. Aligned to a territory and working together with Sales and Account Cloud Engineers (ACEs), the Cloud … Adoption Manager will focus on the post-booking side of our customer’s lifecycle, ensuring a successful and sustainable cloud consumption growth. Does this pique your interest? If so, we hope to meet you! Role and Responsibilities The Cloud Adoption Manager will collaborate closely, as needed, with the relevant … the accounts they are managing. The ultimate goal is to accelerate usage growth of Oracle Cloud (IaaS and PaaS) while also creating a robust customer experience across the entire cloud adoption lifecycle. Typical activities: Drive a fast and smooth Customer activation Strong focus on Activation for new cloud more »
this field. On a daily basis, you will be working closely with the sales team to deliver Proof of Concepts and assist with live customer projects for a machine-learning platform. Location: Central London– 3 days in office/2 days remote Salary: £30,000 – £32,000 + healthcare … At least ABB at A-Level or equivalent UCAS points (please ensure A-Level grades/equivalent are included on your CV). Excellent customer-facing skills - you should have experience dealing with customers (can be from internship, year-in-industry) A motivated self-starter with a problem-solving … Product Specialist – Graduate Level You will be the main point of contact and liaise with clients, internal teams (predominantly the tech team) Manage live customer projects from planning to final review Provide customer training to new and existing customers Deliver workflow advice to customers using the product Identify more »
Greater London, England, United Kingdom Hybrid / WFH Options
Gartec Lifts
of construction and house build methods. Knowledge of lifts desirable but not essential, particularly with an engineering/mechanical background. Previous sales experience in customer-facing/home environments. Excellent customerengagement and service skills. Problem-solving abilities with a customer-focused approach. Proven track record more »
an experienced Senior Dynamics CRM/D365CE developer looking for a new challenge? This end user company are going through a large Dynamics 365 CustomerEngagement implementation, focusing on Field Service, Customer Service and Omnichannel, and requires a Lead Developer to take charge of their suite of more »
only guide the technical direction but also empower our clients by delivering tailor-made Azure solutions. This role balances hands-on technical work with customerengagement, making it ideal for someone who excels in both areas. Your Impact... Lead and Assist in Pre-Sales : Engage directly with clients … of Cloud Adoption Framework, Well Architected Framework and Azure Landing Zones. Security Savvy : You are experienced with security best practices and infrastructure as code. Customer facing: Experience in a customer facing role covering Pre-Sales, Design and Delivery phases. Certified Excellence : You hold certifications like AZ-300/ more »
and increasing business development for future business. Key Responsibilities Deliver the sales targets, margin enhancement and profit projections within the realms of the UK customer base by ensuring product mix, pricing, standardisation and NPD Be the focal point for the management of relationship with its customers, ensuring the relationship … Key Account Plans and management of major customers Liaise with plants and customers about medium- and long-term sales forecasting, including the responsibility for customer forecast accuracy and management of slow-moving stock Management of customer complaints in close liaison with plant teams, ensuring effective and proactive communication … and resolution Management of various customer projects both with the customer and internally within the company Produce monthly sales reports and date on time in full Responsible for pursuing overdue accounts to ensure due diligence regarding working capitol Develop positive, proactive relationships across internal department Foster new customermore »
across to drive Segment Value Identify blockers and solve through creative problem solving, effectively escalating across all levels in the company when required. Design customerengagement processes that address the various customer segments including GBS Service lines Build effective mechanisms for providing internal feedback and external, voice … of customer feedback to development teams. Develop daily, weekly, monthly and quarterly reporting to objectively track progress to goals and to provide customer insights. What can you expect from Mars? Work with over 130,000 diverse and talented Associates, all guided by the Five Principles. Join a purpose more »
our products. You will be expected to work in collaboration with our software development, data management, product management, sales and marketing teams to support customerengagement, product roadmaps and realising the opportunities for sales growth. This is an exciting opportunity to play a key role in the expansion … part of the Idox team: https://www.idoxgroup.com Key Responsibilities Provide pre-sales technical support to existing and prospective customers Gather and analyse customer business needs and technical requirements Lead pre sales engagement activity focused on GIS and geospatial technology products Provide geospatial product demonstrations and presentations … Proposing realistic solutions to customer geospatial challenges Assisting with the development of technical proposals and bids Working with product management teams to shape product roadmaps driven by customer insight Collaborate with other internal teams to deliver high impact solutions Staying abreast of key industry trends and identifying target more »
greater manchester, north west england, United Kingdom
Mirai Talent
further analytical projects reared during the course of project delivery. Projects you’ll drive: Development of a ML model to predict the likelihood of customerengagement following a specific operational action for a financial services business. Development and deployment of an LLM solution to recommend the appropriate course … We believe in being honest throughout the organisation and expect the same in return. We commit to high levels of transparency from our first engagement, right through to the last and is driven from the CEO. Team Player: Whilst individual success is important, we do not believe in prioritising more »
Strong analytical and data analysis skills Excellent understanding of data governance practices Exceptional communication and collaboration skills Creative problem-solving and troubleshooting abilities Keen customerengagement skills to understand data needs Passion for data and a commitment to data-driven decision-making Join us as we transform our more »
this, we are seeking a dynamic Pre-Sales Engineer/Project Manager . In this role, you’ll play a crucial part in managing customerengagement, demonstrating our market-leading product, and driving financial growth. Job Description: As a Field Application Engineer/Technical Project Manager , your primary … responsibility will be to plan and manage customer trials, pilots, and demonstrations. These activities support the company’s Business Development objectives. Your tasks will include: Introducing the System: You’ll introduce our RFID system to customers, ensuring they understand its capabilities and benefits. Site Planning: Collaborate with customers to … of the system. Performance Optimization: Continuously optimize the system’s performance, analyzing results in detail. Additionally, you’ll work closely with our Engineering and Customer Experience teams. Your goal is to ensure that the product performance and functionality align with customer requirements. Whether in the lab or customermore »
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
ADLIB Recruitment
Youll work closely with the data team to gain valuable insight in order to deliver automated, omni-channel comms from retention and ultimately increase customer lifetime value using customer-data based segmentation. Youll also build a relationship with the CustomerEngagement Platform provider ensuring that client more »
for email marketing design and delivery and collating and communicating design briefs to creative teams. Ownership of campaign QA testing and deployment though the CustomerEngagement Platform - BRAZE Manage customer segment and selection activity from defining the targeting method to writing data selection briefs through to delivery more »
ll work closely with the data team to gain valuable insight in order to deliver automated, omni-channel comms from retention and ultimately increase customer lifetime value using customer-data based segmentation. You’ll also build a relationship with the CustomerEngagement Platform provider ensuring that more »
7500. base salar y Our client is a leading provider of cloud communications solutions. They help businesses across the globe to enhance their customerengagement and experienc e.From their omni-channel cloud contact center solution to their bespoke integration systems, they use cutting-edge technology to transform communications … and make mass personalization a reality. This includes their development of AI and propensity modelling to create the seamless end-to-end customer journeys that inspire loyalty and power the success of organizations worldwid e. What we are looking for ... We are looking for STEM graduates with a … area. Location... This role is based in our head office in Berkshire. Key responsibilities of the role... Maintaining ownership of incidents from the initial customer report to resolution. Prioritising and categorising faults promptly, escalating to other teams in the business where necessary. Delivering software or infrastructure updates. Following appropriate more »
are achieved and performance maximised. Proactively work with the Commercial Leadership Team, to develop the strategic vision & direction into a consolidated, 80:20 prioritised, customer driven, product portfolio roadmap. Ensuring that priority NPI, product extension and product sustaining projects are appropriately resourced, planned and financed from within the commercial … the Business Unit (BU) proactively contributes to the maintenance of - and evolution - of the company’s ethics, business compliance, quality and regulatory requirements. Drive customerengagement across the business, ensuring that the voice of the customer is a constant consideration within the business unit functions. Ensure the … BU maintains a high level of market understanding through analysis of relevant reports, market research, competitor analysis, surveys and customer visits. Work with the Commercial Director and Finance Business Partner to manage the individual BU P&L and deliver sustainable profitable growth. Develop and execute annual BU financial plans more »
a variety of facets, including dealing directly, via SIMS Support Units, via Local Authority and via Multi Academy Trusts working with Account Managers and Customer Optimisation Managers to ensure smooth and successful onboarding to SIMS products. The territory team is also responsible for the conversion of opportunities for schools … in your approach and be able to demonstrate the ability to work in a fast-paced environment. Key Responsibilities Liaise with Account Managers and Customer Optimisation Managers to manage the process from an expression of interest to contract sign and pass on to service delivery team. Collaborate on territory … planning, product targets and pipeline Exceptional telephone manner that is able to understand positive buying behaviours Qualification of opportunities by understanding customer needs, budgets, decision-making unit and authority to make decisions Use a consultative sales methodology and overcoming competitive sales objections to positively position the solutions or services more »
the next era of financial solutions. Responsibilities of Head Digital Collections & Recoveries Establish a robust digital collections strategy, leveraging cutting-edge technologies for streamlined customer interactions and efficient recovery processes. Design a customer-centric digital debt collection approach, ensuring personalised interactions. When digital engagement falls short, lead … and segmentation strategies, optimising success rates for digital and human-assisted collections efforts. Implement test and control strategies for real-time adjustments, considering changing customer behaviours and economic conditions. Collaborate with cross-functional teams to integrate digital collections initiatives seamlessly, balancing in-house capabilities with external partnerships, debt collection … collection processes, regulations, compliance standards, and experience with various collections outsourcing models. You have a visionary mindset, capable of adapting strategies in response to customerengagement challenges. Your familiarity with debt sale and recovery strategies, including litigation, write-offs, and settlements is essential. You have an excellent understanding more »
who is confident with engaging with stakeholders and the further team? Then keep reading. This Microsoft Gold Partner is looking for a confident D365 CustomerEngagement Architect to join their team. The company: With plans for growth this year, the are looking to expand their team due to more »
to progress as an industry professional, Node4 has a place for you. About the role As a functional consultant within our Power Platform and CustomerEngagement function you will be a pivotal part of driving the success of the Power Platform project portfolio within the Node4 group. The more »
Architect team of around 4 people. About the Job We are seeking a highly skilled Dynamics 365 Technical Architect in the traditional Dynamics 365 CustomerEngagement (CE) arena. The successful applicant will be a proficient software developer with a strong background in developing C# components for Dynamics more »
is a trailblazing digital transformation provider dedicated to helping organizations revolutionize their services through digital channels, resulting in cost savings, streamlined processes, and enhanced customer engagement. As a five-time Microsoft Inner Circle member for Business Applications, we're committed to guiding government, non-profit, and industry entities on more »
Customer Success Manager (German Speaker) - Pre IPO Unicorn SaaS Scale Up If you would be open to relocation, this will be based in the West Midlands! 🚀Pre IPO Unicorn SaaS Scale Up! 💼 Leadership role 💰 £80K Base + 25% Bonus (OTE = £100K+) 💵 Equity options 🚗 Onsite parking + Electronic vehicle scheme … Strong presence across UK, US, and Canada, they have an extremely unique platform which is revolutionising financial management for their customers and providing B2B engagement and benefits that are unparalleled to anything else on the market. Employees first focus– they pride themselves on a resilient workforce, encouraging diversity, collaboration … and a huge focus on career progression. The Position As a Customer Success Manager, you will work closely with a German portfolio of customers, helping to reach full utilisation of the SaaS platform and offerings. Responsible for managing a small team of Implementation Analysts (also German speaking), where you more »