76 to 100 of 572 Customer Engagement Jobs in the UK

many more XMA are looking for an experienced D365 Test, Release & Change Control Manager to oversee the Microsoft Dynamics 365 estate, covering both Customer Engagement (CE) and Finance & Supply Chain Management (F&SCM). The role will be responsible for release governance, testing coordination, and change control across … value-added resellers in the UK. Today, we’re an independent UK company with full geographic coverage – and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise ...

Overview We’re looking for an experienced Senior Enterprise Account Executive to join a high-growth SaaS business operating within the AI and customer engagement space. This role is focused on winning and growing upper mid-market and enterprise customers by helping organisations transform their customer experience … long-term strategic relationships Present compelling business cases and demonstrate clear ROI to customers Work cross-functionally with internal teams to support growth and customer success Thrive within a fast-paced, high-performance, scale-up environment Experience Required Essential: 5+ years’ experience in enterprise SaaS or technology sales Consistent ...

will ensure close alignment of Sales and Marketing activities across the Memory business. You will actively promote a culture of proactivity and strong customer engagement, as well as ensuring that new technologies and tools are effectively used. In addition, you will take responsibility for CRM utilization and digital … accounts, regional customers and potential end users of our products, ensuring that effective call cycles are maintained in all regions Develop relationships with all customer groups on annual agreements and tenders and to ensure achievement of supplier agreements Work with technical teams to ensure proper data feeds and APIs ...

ServiceNow Engagement Manager (SEM) is responsible for leading small to mid-size ServiceNow engagements, typically managing multiple concurrent projects. This includes full lifecycle oversight from pre-initiation through go-live and closure, with ownership of governance, commercial performance, stakeholder management, and team enablement. The SEM serves as the central … delivery lead, ensuring alignment across internal teams and customer stakeholders, driving outcomes that deliver business value and exceed client expectations. Key Responsibilities: Delivery Ownership & Engagement Leadership · Own and manage delivery across a portfolio of smaller ServiceNow engagements, ensuring alignment to NowCreate and Konversational delivery governance. · Lead engagement ...

Senior Customer Success Manager EMEA Enterprise SaaS Customer Data Platform & eCommerce Location: London (On-site 4 days a week) Type: Full-time Overview This platform underpins some of the most advanced customer engagement strategies globally, trusted by leading enterprise brands such as Airbnb, Spotify, NBCUniversal, JetBlue … infrastructure of a well-established international company. Deeply embedded within clients’ technology stacks, it acts as a mission-critical layer for managing and activating customer data — powering everything from acquisition and onboarding through to retention, personalisation, and lifetime value optimisation. The product suite combines best-in-class capabilities across ...

flexible. About the Company: Our client is a fast-growing business operating within the sports betting and gaming sector, focused on delivering engaging customer experiences through innovation, data and technology. They are looking for a commercially minded Retention Analyst to join their growing team and help drive player engagement, retention and customer value across sportsbook products. This is an exciting opportunity for someone with a passion for sport, betting and data who wants to build a long-term career within the gaming industry. The Role: Working closely with CRM, marketing and commercial teams, you will support ...

ServiceNow Senior Engagement Manager (SEM) is responsible for leading ServiceNow engagements, typically managing multiple concurrent projects. This includes full lifecycle oversight from pre-initiation through go-live and closure, with ownership of governance, commercial performance, stakeholder management, and team enablement. The SEM serves as the central delivery lead, ensuring … alignment across internal teams and customer stakeholders, driving outcomes that deliver business value and exceed client expectations. Key Responsibilities: Delivery Ownership & Engagement Leadership · Own and manage delivery across a portfolio of smaller ServiceNow engagements, ensuring alignment to NowCreate and Konversational delivery governance. · Lead engagement governance including RAID ...

European financial institutions, with particular focus on Executive, Product, Commercial, and Strategy leaders Execute our go-to-market strategy, positioning contextual protection as a customer engagement, retention and revenue driver Grow the Cover Genius brand within the banking and fintech ecosystem through event participation, thought leadership, and industry … highly desirable Strong existing network within European banking, neobank, or fintech ecosystems Additional languages desirable Understanding of digital banking product roadmaps, API integrations, and customer engagement metrics First class communication skills, able to present, negotiate and influence at C-level within financial services organisations Experience with regulated industry ...

experiential technologies across live projects, installations and R&D initiatives. One day could involve testing interactive “lift & learn” retail experiences or AI-assisted customer engagement tools, while the next could see you supporting digital display installations, prototyping new ideas or helping bring experiential activations to life within physical … traditional IT support position. It’s much more focused on understanding how technology can be creatively applied within branded spaces and customer experiences. They’re looking for someone who enjoys problem-solving, likes getting hands-on with technology and has a genuine curiosity for how physical and digital experiences ...

chance to help build a market almost from scratch. This is one of them. A high-growth SaaS company in the CRM/customer engagement space is scaling its UK&I enterprise team after a major funding round and huge global growth. Their platform sits across email … WhatsApp, chat and marketing automation — helping businesses manage customer engagement at scale through one unified platform. The business already has serious global traction, but the UK enterprise team is still relatively small, making this a rare opportunity to combine the backing and stability of a scaled company with ...

chance to help build a market almost from scratch. This is one of them. A high-growth SaaS company in the CRM/customer engagement space is scaling its UK&I enterprise team after a major funding round and huge global growth. Their platform sits across email … WhatsApp, chat and marketing automation — helping businesses manage customer engagement at scale through one unified platform. The business already has serious global traction, but the UK enterprise team is still relatively small, making this a rare opportunity to combine the backing and stability of a scaled company with ...

chance to help build a market almost from scratch. This is one of them. A high-growth SaaS company in the CRM/customer engagement space is scaling its UK&I enterprise team after a major funding round and huge global growth. Their platform sits across email … WhatsApp, chat and marketing automation — helping businesses manage customer engagement at scale through one unified platform. The business already has serious global traction, but the UK enterprise team is still relatively small, making this a rare opportunity to combine the backing and stability of a scaled company with ...

Customer Success at Duffel If you have a passion for managing strategic customer relationships then this may be the role for you. Duffel is hiring a Head of Customer Success to maximise our customers’ use of Duffel’s technology. You will analyse customer performance, uncover growth … opportunities, and lead executive business reviews while partnering closely with Customer Success Managers (CSM's) and Customer Success Engineers (CSE's) - operating as a hands‐on leader who actively supports complex customer engagements when required. You will collaborate with cross‐functional orgs across Duffel including Product, Engineering ...

Potentially More) + £5,000 Car Allowance We’re working with a leading managed services and communications provider delivering cloud, connectivity, cybersecurity, and customer experience solutions to organisations across the UK. With continued investment in CX technologies and transformation services, the business is expanding its specialist sales capability across … both mid-market and enterprise environments. The Role(s): This is a customer-facing, consultative sales role focused on driving growth across a portfolio of CX solutions, including CCaaS, CPaaS , and broader Contact Centre technologies. Acting as a subject matter expert, you’ll support customers through the full sales ...

heart of everything they do. Working across an established portfolio of accounts, the successful individual will play a key role in supporting customer engagement, driving renewals and identifying opportunities to expand client partnership growth. Monday to Friday, 9-5 working hours (hybrid) with a starting salary … contact. Monitoring account performance and maintaining accurate revenue forecasting information. Coordinating with operational teams to ensure smooth service delivery and issue resolution. Encouraging customer engagement and increasing product usage across accounts. Building strong client relationships to understand operational requirements and identify opportunities for further business development. Driving client ...

Customer Success Manager you will ensure that new customers are on boarded successfully, existing customers continue to realise value, and that the platform becomes a core operational system across our UK customer base. Client Details My clients is a Scandinavian tech business on a mission to disrupt … years, the company successfully entered the UK market over a year ago and have been successfully winning market share ever since. Description The Customer Success Manager will have the following key responsibilities: Implementation & System Migration Lead on boarding of new customers in the UK Drive structured implementation processes with ...

collaborate, and have fun along the way. The business is growing rapidly, and so the opportunities for personal development are huge. As an Engagement Director, a summary of your role involves: Leading a team, in managing and growing a portfolio of projects/customers and you will be passionate … about defining and developing solutions that meet customer challenges and understand the commercial balance required to deliver these solutions between top and bottom-line growth. Drive high customer engagement and be comfortable with balancing multiple competing demands whilst leading and developing a diverse and highly talented team ...

role for someone wanting to sit above the detail. The business needs a hands-on technology leader capable of balancing technical strategy, customer engagement, delivery oversight and team leadership within a growing consultancy environment. They are looking for someone with the ambition and adaptability to step into … significantly larger engineering function over the next 12-18 months. The role will involve responsibility across architecture direction, team structure, recruitment strategy, bid support, customer engagement and technical assurance across secure programmes. What they are looking for: • Active SC Clearance as a minimum, DV highly desirable • Strong Defence ...

unique. The Field Marketing Manager UKI is responsible for leading, developing, and executing regional account-based field marketing strategies that drive pipeline growth, customer engagement, and revenue impact across Unit4’s priority verticals: Not-for-Profit, Professional Services Organizations, Public Sector, and Higher Education . This role operates … matrix organization and partners closely with Sales, Business Development, Global Marketing, and other stakeholders to ensure unified go-to-market execution across the full customer journey—from awareness and engagement through pipeline creation, acceleration, and expansion. Operating with a One Team mindset, this role balances strategic planning with ...

value enterprise accounts, driving adoption and expansion by aligning Docker's capabilities with their long-term business objectives. Act as the voice of the customer for the product and engineering teams, synthesizing and prioritizing feedback from multiple accounts to directly influence the Docker product roadmap. Conduct platform health assessments … execute complex adoption plans that address critical technical and business challenges. Lead and facilitate Strategic Business Reviews, presenting a comprehensive view of the customer's technical journey and demonstrating the strategic value and ROI of their partnership with Docker to senior leadership. Mentor and guide junior TAMs, sharing best ...

most recognisable brands, were on a mission to simplify HR and make it more impactful. Were now looking for a commercially minded Senior Customer Success Manager with strong HR domain expertise to join our growing team. This role is ideal for qualified HR professional coming from HR SaaS … professional services or a senior HR background within a large enterprise environment who understands the realities of employee relations, HR operations and customer partnership at scale. If you thrive on building strategic client relationships, driving customer value and helping organisations modernise HR through technology and advisory solutions ...

Product Owner London (Hybrid) | Up to £50,000 If you're passionate about digital products and enjoy working closely with technology, ecommerce and customer experience teams, this is an opportunity to help shape the future of a growing mobile app platform. You'll play a key role in delivering … improvements that enhance customer journeys, increase engagement and drive commercial performance. The Role You'll own and manage the app backlog, working closely with developers, designers, analysts and business stakeholders to deliver new features and improvements across the mobile experience. Key responsibilities include: * Managing and prioritising ...

Product Owner London (Hybrid) | Up to £50,000 If you're passionate about digital products and enjoy working closely with technology, ecommerce and customer experience teams, this is an opportunity to help shape the future of a growing mobile app platform. You'll play a key role in delivering … improvements that enhance customer journeys, increase engagement and drive commercial performance. The Role You'll own and manage the app backlog, working closely with developers, designers, analysts and business stakeholders to deliver new features and improvements across the mobile experience. Key responsibilities include: * Managing and prioritising ...

that position GTT as a Global Managed Solutions partner, to meet current and future business outcomes. Additionally, the role will require internal senior stakeholder engagement and management. Partner eco-system development and management, and virtual team leadership. The successful candidate will be fully accountable for the overall engagement … Scope/Supervision: As part of daily activities, you will be required to maintain regular contact with a variety of internal teams including Customer Success, Sales Operations, Product, Solutions Consulting & Service Delivery Teams. Duties and Responsibilities: Targets new customers, initiate contact and develop trusted partner relationships that develop tangible ...

Fareham, Hampshire Salary: £40,000–£60,000 Some International Travel Required Are you an electronics engineer who enjoys a mix of hands-on development, customer interaction, and project delivery? This is a fantastic opportunity to join an innovative engineering business working on next-generation sensing technologies. You'll play … role in bridging the gap between product development and customer application, supporting projects from concept through to production. The Role As an Applications Engineer, you'll work closely with engineering, testing, and commercial teams to develop and validate advanced electronic solutions, while also acting as a technical point ...