Customer Engagement Jobs in the UK

76 to 100 of 1,032 Customer Engagement Jobs in the UK

Business Development Manager - Gaming

London, United Kingdom
Computacenter AG & Co. oHG
clients within the iGaming, eGaming, and eSports verticals, utilising an in-depth understanding of the gaming industry to identify and seize revenue-generating opportunities. Customer Engagement: Manage complex service and solution sales, aiming to maximize profitability while ensuring that solutions meet customer needs and contribute to their … makers within the gaming industry, influencing and negotiating complex deals. Operational Excellence: Oversee all transactional operations related to your accounts, ensuring high standards of customer satisfaction and operational efficiency. What You'll need Industry Experience: Proven track record of new business or account management skills with specific experience in … involvement. Leadership and Motivation: Highly self-motivated with the ability to lead personal initiatives, demonstrating passion and dedication to meeting and exceeding sales targets. Customer-Centric Approach: Exceptional ability to manage customer expectations and build constructive relationships, facilitating long-term engagement and loyalty. Strategic Acumen : Strong commercial More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Presales Architect

Nottingham, Nottinghamshire, East Midlands, United Kingdom
Hybrid / WFH Options
Profile 29
Data & AI Presales Architect you will be responsible for leading pre-sales engagements, supporting sales efforts, and designing modern Data & AI solutions tailored to customer needs. This role bridges business requirements and technical solutions, ensuring that proposed architectures align with best practices, scalability, and business objectives. Additionally, the role … includes involvement in project work, contributing to solution implementation and delivery. Responsibilities Lead pre-sales engagements, including customer meetings, workshops, and proof-of- concept (PoC) demonstrations. Design scalable and efficient Data & AI architectures, ensuring alignment with customer goals and industry best practices. Develop and present proposals, estimates, and … trends in Data, AI, and cloud platforms. Engage with customers throughout the sales and delivery lifecycle, ensuring clear communication and follow-ups. Maintain strong customer relationships by proactively addressing concerns and providing ongoing support. Duties Engaging in technical discovery sessions with customers. Developing high-level and detailed technical designs. More ❯
Employment Type: Permanent, Work From Home
Posted:

Presales Architect

derby, midlands, united kingdom
Hybrid / WFH Options
Profile 29
Data & AI Presales Architect you will be responsible for leading pre-sales engagements, supporting sales efforts, and designing modern Data & AI solutions tailored to customer needs. This role bridges business requirements and technical solutions, ensuring that proposed architectures align with best practices, scalability, and business objectives. Additionally, the role … includes involvement in project work, contributing to solution implementation and delivery. Responsibilities Lead pre-sales engagements, including customer meetings, workshops, and proof-of- concept (PoC) demonstrations. Design scalable and efficient Data & AI architectures, ensuring alignment with customer goals and industry best practices. Develop and present proposals, estimates, and … trends in Data, AI, and cloud platforms. Engage with customers throughout the sales and delivery lifecycle, ensuring clear communication and follow-ups. Maintain strong customer relationships by proactively addressing concerns and providing ongoing support. Duties Engaging in technical discovery sessions with customers. Developing high-level and detailed technical designs. More ❯
Posted:

Presales Architect

mansfield, midlands, united kingdom
Hybrid / WFH Options
Profile 29
Data & AI Presales Architect you will be responsible for leading pre-sales engagements, supporting sales efforts, and designing modern Data & AI solutions tailored to customer needs. This role bridges business requirements and technical solutions, ensuring that proposed architectures align with best practices, scalability, and business objectives. Additionally, the role … includes involvement in project work, contributing to solution implementation and delivery. Responsibilities Lead pre-sales engagements, including customer meetings, workshops, and proof-of- concept (PoC) demonstrations. Design scalable and efficient Data & AI architectures, ensuring alignment with customer goals and industry best practices. Develop and present proposals, estimates, and … trends in Data, AI, and cloud platforms. Engage with customers throughout the sales and delivery lifecycle, ensuring clear communication and follow-ups. Maintain strong customer relationships by proactively addressing concerns and providing ongoing support. Duties Engaging in technical discovery sessions with customers. Developing high-level and detailed technical designs. More ❯
Posted:

Business Intel Engineer , EU Customer Behavior and Marketing Analytics and Data Science

London, United Kingdom
ENGINEERINGUK
You will need to login before you can apply for a job. Business Intel Engineer, EU Customer Behavior and Marketing Analytics and Data Science DESCRIPTION The position can be based in Luxembourg, London or Amsterdam. Are you passionate about giving customers the richest, most inspiring experience in their shopping … journey? Do you like to dive deep to understand how customer-centric solutions drive measurable results? Do you enjoy working closely with the business, scientists and software engineers to build scalable products? You are in the right place! Come join our Prime & Marketing Analytics and Science (PRIMAS) team, where … to millions of customers! The EU Marketing & Prime organization is looking for a Business Intelligence Engineer. The PRIMAS team provides a comprehensive understanding of customer segments, affinities and lifetime value. We use the latest data science tools and advanced analytical techniques to study customer purchase and engagement More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Customer Success Manager

United Kingdom
ServiceChannel
Customer Success Manager ServiceChannel is the leading cloud-based service automation platform for facilities management. We offer a single platform to source, procure, manage, and pay for repair and maintenance services from commercial contractors. ServiceChannel is well established, but even after almost 20 years we still retain the spirit … crafting a great product for our customers and an extraordinary work environment for our employees to succeed professionally and personally. We are seeking a Customer Success Manager to coordinate product adoption, light-training, advocacy, retention, etc., and outcomes (e.g., improved utilization, standard methodologies, and expanded use of our products … problem solver and an organized doer ensuring client needs are met. Responsibilities: Proactively recommend ServiceChannel standard methodologies, processes, and configurations that align with the customer's business objectives and strategy, driving the full potential and adoption of ServiceChannel's product offering throughout the customer lifecycle. Establish and supervise More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Lead Dynamics Engineer (Business Central)

Greater London, England, United Kingdom
RSSB
Dynamics Engineer (Business Central) you will help deliver RSSBs vision of becoming a fully digital organisation by developing and configuring our Microsoft Dynamics D365 Customer Engagement & Business Central systems. You will devise and champion solutions which make these systems and processes easy to use, and ensure they deliver … Coach other engineers in the team on the Microsoft Dynamics 365 development lifecycle and technical capabilities. Qualifications/Experience Essential Experience of Dynamics 365 Customer Engagement and Business Central capabilities and architecture. Experience supporting an organisation implement and embed ERP solutions. Experience of the Microsoft Power Platform, including … goals and outcomes. Take responsibility and demonstrate accountability in completing tasks and achieving objectives, actively seeking to resolve problems and identify opportunities. Committed to customer service and placing customer satisfaction at the heart of our success to ensure we deliver against our shared goals. Can work collaboratively within More ❯
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Lead Dynamics Engineer (Business Central)

london, south east england, United Kingdom
RSSB
Dynamics Engineer (Business Central) you will help deliver RSSBs vision of becoming a fully digital organisation by developing and configuring our Microsoft Dynamics D365 Customer Engagement & Business Central systems. You will devise and champion solutions which make these systems and processes easy to use, and ensure they deliver … Coach other engineers in the team on the Microsoft Dynamics 365 development lifecycle and technical capabilities. Qualifications/Experience Essential Experience of Dynamics 365 Customer Engagement and Business Central capabilities and architecture. Experience supporting an organisation implement and embed ERP solutions. Experience of the Microsoft Power Platform, including … goals and outcomes. Take responsibility and demonstrate accountability in completing tasks and achieving objectives, actively seeking to resolve problems and identify opportunities. Committed to customer service and placing customer satisfaction at the heart of our success to ensure we deliver against our shared goals. Can work collaboratively within More ❯
Posted:

Commercial Director

London, United Kingdom
Hybrid / WFH Options
Sabio Group
and contribute to a culture of continuous learning. We work with some of the world's largest organisations across various industries, delivering exceptional digital customer experiences through our unique blend of expertise, technology, and insight. As one of Europe's fastest-growing providers of CX transformation solutions, we're … committed to sustainability, diversity, and inclusion, ensuring our workforce reflects the diverse society we serve. Join us and help shape the future of customer experience. We are currently looking for a passionate and enthusiastic Commercial Director - Net New Sales to join our Sales team. The Commercial Director - Net New … developing high-value relationships with key decision-makers, and positioning Sabio's CX solutions as the preferred choice for organisations looking to enhance their customer experience. As a senior commercial leader, this role requires a deep understanding of the CX and contact centre industry, a proven ability to execute More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Commercial Director - Net New Sales

London, United Kingdom
Hybrid / WFH Options
Sabio Group
and contribute to a culture of continuous learning. We work with some of the world's largest organisations across various industries, delivering exceptional digital customer experiences through our unique blend of expertise, technology, and insight. As one of Europe's fastest-growing providers of CX transformation solutions, we're … committed to sustainability, diversity, and inclusion, ensuring our workforce reflects the diverse society we serve. Join us and help shape the future of customer experience. We are currently looking for a passionate and enthusiastic Commercial Director - Net New Sales to join our Sales team. The Commercial Director - Net New … developing high-value relationships with key decision-makers, and positioning Sabio's CX solutions as the preferred choice for organisations looking to enhance their customer experience. As a senior commercial leader, this role requires a deep understanding of the CX and contact centre industry, a proven ability to execute More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Delivery Head

London Area, United Kingdom
ANKH Executive
delivery of implementations) across the region as well as handling migrations and system upgrades, ensuring seamless delivery, high standards of quality, and alignment with customer expectations. Collaborate with the Project Management Office (PMO) and internal teams to allocate resources effectively, ensuring high-quality project execution for SaaS implementations. Guide … and manage partner resources on projects, ensuring adherence to performance standards and operational excellence. Customer Engagement & Risk Management Serve as the primary escalation point for regional customer concerns, identifying and mitigating project risks quickly. Foster proactive customer engagement strategies to enhance client satisfaction and build … ensuring projects meet financial and delivery targets. Cross-Functional Alignment & Continuous Improvement Facilitate communication between Product, Sales, and Delivery teams to ensure alignment between customer commitments, product roadmaps, and delivery schedules. Champion a culture of continuous improvement, refining delivery frameworks, governance models, and cross-functional collaboration with Cloud IT More ❯
Posted:

Delivery Head

london, south east england, United Kingdom
ANKH Executive
delivery of implementations) across the region as well as handling migrations and system upgrades, ensuring seamless delivery, high standards of quality, and alignment with customer expectations. Collaborate with the Project Management Office (PMO) and internal teams to allocate resources effectively, ensuring high-quality project execution for SaaS implementations. Guide … and manage partner resources on projects, ensuring adherence to performance standards and operational excellence. Customer Engagement & Risk Management Serve as the primary escalation point for regional customer concerns, identifying and mitigating project risks quickly. Foster proactive customer engagement strategies to enhance client satisfaction and build … ensuring projects meet financial and delivery targets. Cross-Functional Alignment & Continuous Improvement Facilitate communication between Product, Sales, and Delivery teams to ensure alignment between customer commitments, product roadmaps, and delivery schedules. Champion a culture of continuous improvement, refining delivery frameworks, governance models, and cross-functional collaboration with Cloud IT More ❯
Posted:

Solutions Consultant

United Kingdom
Hybrid / WFH Options
Gamma Technologies
looking for Solutions Consultants who share our passion for differentiating technology, authentic innovation, trusted partnerships, bold decisions and who have a relentless focus on customer success. What You Will Do As Simulation Solutions Consultant you will be supporting our customers growth initiatives with a focus on GT technical capabilities. … growth opportunities requiring technical advice and act as the main technical interface between the client and GT throughout the sales process. Your analysis of customer technical requirements and the development of suitable solutions will ensure a successful proof of value for the prospect and help with driving customer engagement and business growth for Gamma Technologies. In addition, you will also be responsible for generating and publishing technical content, that can be used to market and prove GT´s value for the system simulation community through various channels. The role includes the following tasks: Act as the More ❯
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AI Consultant - Commercial Organisation

London, United Kingdom
Temenos Headquarters SA
the largest to challengers and community banks in 150+ countries. We collaborate with clients to build new banking services and state-of-the-art customer experiences on our open banking platform, helping them operate more sustainably. At Temenos, we have an open-minded and inclusive culture, where everyone has … Consultant to drive AI-driven sales initiatives within our Temenos commercial function. The ideal candidate will leverage AI technologies to enhance sales strategies, improve customer engagement, and optimize revenue opportunities. This role requires a deep understanding of artificial intelligence applications in financial services and a strong background in … sales and client consulting. OPPORTUNITIES Develop and implement AI-driven sales strategies to enhance customer acquisition and retention. Collaborate with product, engineering, and sales teams to integrate AI solutions into financial services offerings. Analyze customer data and market trends to provide AI-powered insights that improve sales performance. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Manager, Solution Engineering

London, United Kingdom
Pleo
Manager of Solution Engineers to join our dynamic team in London. As the Manager of Solution Engineers, you will lead a team that champions customer needs, articulates the value of our technology, and accelerates the sales cycle. You will report directly to the Global Head of Solutions and Services … through technical expertise and support. Responsibilities: Team Leadership: Hire, coach, and develop a high-performing team of Solution Engineers. Guide your team in all customer experience-related activities with a customer-obsessed mindset. Customer Engagement: Partner with sales and customer experience leaders to support mid … Develop and deliver technical proposals, responses, trials, and Proof of Concepts (PoCs). Internal Collaboration: Work closely with internal teams (Support, Marketing, Sales, Product, Customer Success) to align priorities and collaborate on customer needs. Provide feedback and insights to product and engineering teams. Provide thorough win loss analysis More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Account Manager L1

London, United Kingdom
Wipro Technologies
manage and nurture relationships with clients and alliance partners to drive profitable growth from farming activities thereby developing sustainable relationships and continuous improvement in customer engagement. Responsibilities Manage and lead client relationships to ensure delivery as per contract, revenue management and optimal engagement. Develop the clients account strategy aligned … shape sales opportunities. Proactively lead sales pursuits to capture maximum share of revenues from emerging business opportunities. Develop client specific annual account plan through customer insighting along with the key solutions, activities and planned revenue. Incorporate and drive key Wipro initiatives and priorities in the account strategy such as … meetings at client organization to shape their thinking around a potential opportunity. Identify whitespaces and incorporate Wipro ventures through acquisitions and deeply understand the customer demands and accordingly pitch in for new opportunities. Leverage alliances (cloud, digital etc) and external partnerships to identify different areas where joint proposition/ More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Enterprise Account Manager

London, United Kingdom
Hybrid / WFH Options
UP3 Services Ltd
getting top-notch service and support every step of the way. You'll build awesome relationships with key players, lead regular check-ins, boost customer engagement, and spot opportunities for growth. Working in our fast-paced, rapidly expanding company, you'll team up with different departments to ensure … our clients get the absolute best out of their ServiceNow investments-and feel great about it! Customer Champion: You'll be the relationship rockstar, building and nurturing strong connections with key stakeholders in our customer base. From leading regular check-ins to making sure our service delivery is … it's through cross-selling or upselling, you'll help our customers discover more ways to thrive. As the go-to person for any customer questions or challenges, you'll ensure quick, hassle-free solutions. Working hand-in-hand with our amazing teams like Technical Consultants, Architects, and Engagement More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Lead Insights Analyst

London, United Kingdom
The Economist
Acquiring Enterprise subscribers is a key pillar in our growth strategy, and to do this we need to make the best use of our customer and prospect data. In this role you will be analysing data from a range of sources (including Salesforce CRM & Marketing Cloud, and Google Analytics … with sales and marketing teams to help them identify the best leads and understand the drivers behind new business growth. Working with the Product, customer success and retention teams you will help to identify opportunities to grow customer engagement and drive up- and cross-sell rates. The … more than just another B2B analysis role. You will be working closely with a wide range of stakeholders including; senior leadership, product, sales, marketing, customer success and CRM, as well as peers in the data, insights, research and strategy teams. What we're looking for: We are seeking a More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Lead Insights Analyst New London - Commercial

London, United Kingdom
Economist Group
Acquiring Enterprise subscribers is a key pillar in our growth strategy, and to do this we need to make the best use of our customer and prospect data. In this role you will be analysing data from a range of sources (including Salesforce CRM & Marketing Cloud, and Google Analytics … with sales and marketing teams to help them identify the best leads and understand the drivers behind new business growth. Working with the Product, customer success and retention teams you will help to identify opportunities to grow customer engagement and drive up- and cross-sell rates. The … more than just another B2B analysis role. You will be working closely with a wide range of stakeholders including; senior leadership, product, sales, marketing, customer success and CRM, as well as peers in the data, insights, research and strategy teams. What we're looking for: We are seeking a More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Product Owner

London, United Kingdom
Hybrid / WFH Options
83zero Ltd
that is redefining how businesses and consumers connect through digital payment solutions. Their mission is to drive transformative change by creating bold, instant, and customer-centric solutions where money is always in motion. With a strong focus on innovation, customer experience, and operational excellence, they offer a unique … market , and bringing bold, creative ideas to life. This is a unique opportunity to shape next-generation loyalty programs and payment features that drive customer engagement, differentiate the brand, and open up new revenue streams. The Role: As a Product Owner, you'll lead the discovery and development … payment experiences. Working closely with marketing, design, and technical teams, you will gather insights, identify market opportunities, and create products that not only meet customer demands but also set new standards across the industry. You'll be at the heart of strategic decision-making, responsible for finding untapped opportunities More ❯
Employment Type: Permanent
Salary: £80000 - £100000/annum
Posted:

Product Owner

london, south east england, United Kingdom
Hybrid / WFH Options
83zero
that is redefining how businesses and consumers connect through digital payment solutions. Their mission is to drive transformative change by creating bold, instant, and customer-centric solutions where money is always in motion. With a strong focus on innovation, customer experience, and operational excellence, they offer a unique … market , and bringing bold, creative ideas to life. This is a unique opportunity to shape next-generation loyalty programs and payment features that drive customer engagement, differentiate the brand, and open up new revenue streams. The Role: As a Product Owner, you’ll lead the discovery and development … payment experiences. Working closely with marketing, design, and technical teams, you will gather insights, identify market opportunities, and create products that not only meet customer demands but also set new standards across the industry. You’ll be at the heart of strategic decision-making, responsible for finding untapped opportunities More ❯
Posted:

MSD 365 Technical Consultant

London Area, United Kingdom
Hybrid / WFH Options
Tata Consultancy Services
ensuring seamless execution Key responsibilities: Actively participate in the blueprinting sessions to understand the business requirements Lead the technical solution delivery of Dynamics 365 Customer Engagement Fit/Gap Analysis – identify technical solution for gaps Create detailed technical architecture and design documents for customizations, integrations and data migration … knowledge/experience: (Up to 10, Avoid repetition) Excellent documentation and articulation skills Very high Proficiency in Technical and deployment architecture of Dynamics 365 Customer Engagement Very high proficiency in Dynamics 365 CE Configuration and Customization Good Proficiency in Solution architecture and design concepts Good Proficiency in overall … system integrations using Azure integration platform Proficiency in reports development using Power BI, SSRS Good understanding of functional modules such as Sales, Marketing and Customer Service Strong communication skills Ability to work independently Knowledge of SSIS and integration Knowledge of Azure services like Logic Apps and Azure Functions Ability More ❯
Posted:

MSD 365 Technical Consultant

london, south east england, United Kingdom
Hybrid / WFH Options
Tata Consultancy Services
ensuring seamless execution Key responsibilities: Actively participate in the blueprinting sessions to understand the business requirements Lead the technical solution delivery of Dynamics 365 Customer Engagement Fit/Gap Analysis – identify technical solution for gaps Create detailed technical architecture and design documents for customizations, integrations and data migration … knowledge/experience: (Up to 10, Avoid repetition) Excellent documentation and articulation skills Very high Proficiency in Technical and deployment architecture of Dynamics 365 Customer Engagement Very high proficiency in Dynamics 365 CE Configuration and Customization Good Proficiency in Solution architecture and design concepts Good Proficiency in overall … system integrations using Azure integration platform Proficiency in reports development using Power BI, SSRS Good understanding of functional modules such as Sales, Marketing and Customer Service Strong communication skills Ability to work independently Knowledge of SSIS and integration Knowledge of Azure services like Logic Apps and Azure Functions Ability More ❯
Posted:

Senior Customer Success Manager

United Kingdom
Hybrid / WFH Options
Twilio
the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you're part … work feel truly rewarding. Your career at Twilio is in your hands. See yourself at Twilio Join the team as Twilio's next Senior Customer Success Manager About the job At Segment, we believe companies should be able to send their data wherever they want, whenever they want, with … are creating a world where engineers spend their time working on their core product, letting us take care of the complexities of processing their customer data reliably at scale. We're in the running to take over the entire customer data ecosystem, and we need the best people More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Associate Business Consultant - Commercial Strategy

London, United Kingdom
Hybrid / WFH Options
Veeva Systems, Inc
in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company - we made history in 2021 by becoming a public benefit corporation (PBC … the industry. Our Commercial Strategy team helps the industry with go-to-market and launch strategy, and technology value realization to redesign the future customer engagement model fit for a digital world. If you have curiosity about how strategy, data, and technology can improve industries that impact our … hour from the London coworking space. What You'll Do Learn how to create end-to-end business solutions and deliverables that deliver quality customer outcomes Collaborate with Senior Business Consultants supporting key deliverables and timelines on customer-facing engagements Gain an understanding of standard offerings and contribute More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:
Customer Engagement
10th Percentile
£30,000
25th Percentile
£39,125
Median
£57,500
75th Percentile
£80,625
90th Percentile
£98,474