76 to 100 of 1,089 Customer Engagement Jobs in the UK

before transitioning to ongoing system management and optimization nationwide. The successful candidate will be responsible for delivering a comprehensive CRM implementation project that will transform how the organization manages customer relationships across all locations, followed by driving effective utilization of the system to enhance customer experience and business operations. Key Responsibilities Implementation Phase Lead the end-to-end … testing protocols and quality assurance processes throughout implementation Ongoing Management Phase Manage and optimize CRM system performance across the entire gallery network Develop and implement CRM strategies to enhance customer engagement and retention Create comprehensive reporting and analytics frameworks to measure customer interactions and sales performance Ensure consistent CRM usage and best practices across all gallery locations … and insights Excellent communication and training skills for working with diverse teams Ability to travel regularly across the UK to support gallery locations Experience working in retail, hospitality, or customer-focused environments preferred Desirable Requirements Background in arts, culture, or luxury retail sectors Experience with customer segmentation and targeted marketing campaigns Knowledge of GDPR and data protection requirements More ❯

our Microsoft D365 & Power Platform Analyst, you will be responsible for the development and ongoing maintenance and support of the Microsoft Power Platform with a focus on Dynamics 365 (Customer Engagement) and extracting full value of the platform capability through ongoing development of Power Apps. As a Power Platform analyst you will be required to engage with the … wider IT team of architects and delivery specialists and with third party partners to deliver integrations between the Microsoft Power Platform, primarily D365 Customer Engagement, external services/other applications on the estate. Your responsibilities as our Microsoft D365 & Power Platform Analyst will include: To understand and document business requirements within the Azure DevOps toolset To own and … in our ideal Microsoft D365 & Power Platform Analyst: Experience of developing solutions using the full capability of the Microsoft Power Platform Experience working with the Microsoft Dataverse, specifically D365 Customer Engagement Experience of working with Azure Service Bus to configure interfaces Experience working within the wider Microsoft Azure platform and PAAS environment Working knowledge of scripting – either Python More ❯

before transitioning to ongoing system management and optimization nationwide. The successful candidate will be responsible for delivering a comprehensive CRM implementation project that will transform how the organization manages customer relationships across all locations, followed by driving effective utilization of the system to enhance customer experience and business operations. Key Responsibilities Implementation Phase Lead the end-to-end … testing protocols and quality assurance processes throughout implementation Ongoing Management Phase Manage and optimize CRM system performance across the entire gallery network Develop and implement CRM strategies to enhance customer engagement and retention Create comprehensive reporting and analytics frameworks to measure customer interactions and sales performance Ensure consistent CRM usage and best practices across all gallery locations … and insights Excellent communication and training skills for working with diverse teams Ability to travel regularly across the UK to support gallery locations Experience working in retail, hospitality, or customer-focused environments preferred Desirable Requirements Background in arts, culture, or luxury retail sectors Experience with customer segmentation and targeted marketing campaigns Knowledge of GDPR and data protection requirements More ❯

ABOUT THE INTERNATIONAL NEWS DIVISION BBC Studios' International News division produces world-leading content that shapes news delivery across platforms globally. With a focus on data-driven insights and customer engagement, the division is pivotal in defining the BBC's direct-to-consumer (D2C) strategy. THE ROLE BBC Studios now have an exciting vacancy for a Lead Data … Analyst within our award-winning International News division. This role is crucial for understanding customer behaviour and shaping the BBC's D2C strategy. The Lead Data Analyst will lead the development and implementation of a data and insights ecosystem, leveraging advanced analytics and proprietary tools to support all aspects of the acquisition and engagement funnel. The role also … involves optimizing performance of product and marketing initiatives, building models to identify trends and patterns in customer behaviour, and collaborating with experimentation and data science teams to enhance overall marketing and product effectiveness. Working within the Consumer Growth and Monetization team, the Lead Data Analyst will have a passion for data discovery, visualization, and a hunger to learn and More ❯

am-5.30 pm, Friday 9 am-5 pm) Company Overview: Established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £110mturnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 84 for April 2025. Underlying its services is FluidOne's national fibre network, Platform … Rogers (who started the business in 2006), CFO Graham Dickie - the management team is backed by Livingbridge to support their ambitious long-term strategy. AI Strategy: Driving Innovation and Customer Value At the heart of FluidOne's vision is a robust AI strategy designed to empower customers, streamline operations, and deliver next-generation digital services. Sheffield Branch: Highlander Legacy … emerging technologies such as AI and lead the integration of Revenue Operations (RevOps) principles. This role is pivotal in meeting ambitious revenue targets, expanding market presence, and delivering exceptional, customer-centric solutions. Key Responsibilities: Team Leadership & Development:Lead, inspire, and develop the sales, account management, and commercial teams, fostering a high-performance and digitally enabled culture. Commercial Strategy:Develop More ❯

the heart of London. We're looking for a Junior Data Scientist eager to apply their analytical and modelling skills to support data-driven decisions that improve performance, enhance customer engagement, and increase profitability across the retail value chain. 🔍 Your Responsibilities: Analyse consumer and sales data: Work with large, complex datasets to uncover insights on shopper behaviour, purchasing … trends, and retail performance. Support predictive modelling: Collaborate on machine learning models to forecast demand, optimise inventory, and personalise the customer journey. Develop retail data solutions: Build algorithms and tools that drive smarter pricing, promotion, and merchandising strategies. Cross-functional collaboration: Work closely with marketing, merchandising, and product teams to align data science initiatives with business goals. Data storytelling … data and share insights clearly with both technical and commercial teams. 🌟 It’s a Bonus If You Have: Experience working with retail, e-commerce, or consumer data Knowledge of customer segmentation, churn analysis, or product recommendation engines A passion for retail trends and consumer psychology A curious mindset and eagerness to learn in a fast-paced environment 🎁 What’s More ❯

Senior Business Central Functional Consultant to take a key role in Xpedition's efforts to help continue to build a Dynamics 365 Business Central Practice that sits alongside our Customer Engagement and Data & Insights Practices. Xpedition are looking for a Senior Functional Consultant to join our ever-growing team. The main aspects of the role are understanding customer … requirement as the role will at times be client facing and the successful candidate will also be required to be involved in client workshops, training and implementation. Responsibilities Analysing customer requirements Conducting client workshops Documenting customer requirements and implementing Business Central/NAV on clients' sites and ongoing customer training and support. Knowledge,Skills &Experience Business Central More ❯

execute the product roadmap, lead stakeholder prioritization, and manage the product backlog. Conduct competitive analysis and market research to ensure our solutions are innovative, relevant, and commercially viable. Lead customer discovery interviews and usability testing—both externally and internally—to ensure an exceptional user experience. Partner with global teams across research, design, sales, marketing, operations, and legal throughout the … to detail and the ability to balance strategic and tactical priorities. Experience leading cross-functional teams and engaging stakeholders at all levels, across cultures and time zones. Skilled in customer engagement and discovery practices. Commercially savvy with a growth mindset and a passion for innovation. Ability to translate complex ideas into clear epics and user stories. A creative More ❯

execute the product roadmap, lead stakeholder prioritization, and manage the product backlog. Conduct competitive analysis and market research to ensure our solutions are innovative, relevant, and commercially viable. Lead customer discovery interviews and usability testing—both externally and internally—to ensure an exceptional user experience. Partner with global teams across research, design, sales, marketing, operations, and legal throughout the … to detail and the ability to balance strategic and tactical priorities. Experience leading cross-functional teams and engaging stakeholders at all levels, across cultures and time zones. Skilled in customer engagement and discovery practices. Commercially savvy with a growth mindset and a passion for innovation. Ability to translate complex ideas into clear epics and user stories. A creative More ❯

in Application rationalization, App Migration/Modernization, DevOps and Cloud services architecture, presales, delivery, and operational excellence. You will provide expert level support for strategic ongoing and new TGS customer initiatives. You will work amongst our other key partners to assist in the development of robust cloud offerings and bring holistic solutions across key focus areas of Application Migrations … Modernizations. This role may require up to 50% travel. Responsibilities: Azure Platform Strategy and Development: In this role, you will lead development of Azure Cloud Modernization offerings for customer’s Cloud-native and Cloud-agnostic needs focused on accelerated public cloud adoption. This includes but is not limited to use-cases such as cloud foundations, cloud migration at scale … updated on the latest advancements on tools and services available in the market, and guiding the team in applying best practices to build offering that can be delivered to customer at scale. Go-to-market Strategy: You will be responsible for developing and managing Azure Platform capabilities go-to-market strategy and prioritization. Innovation and Best Practices: As a More ❯

in Application rationalization, App Migration/Modernization, DevOps and Cloud services architecture, presales, delivery, and operational excellence. You will provide expert level support for strategic ongoing and new TGS customer initiatives. You will work amongst our other key partners to assist in the development of robust cloud offerings and bring holistic solutions across key focus areas of Application Migrations … Modernizations. This role may require up to 50% travel. Responsibilities: Azure Platform Strategy and Development: In this role, you will lead development of Azure Cloud Modernization offerings for customer’s Cloud-native and Cloud-agnostic needs focused on accelerated public cloud adoption. This includes but is not limited to use-cases such as cloud foundations, cloud migration at scale … updated on the latest advancements on tools and services available in the market, and guiding the team in applying best practices to build offering that can be delivered to customer at scale. Go-to-market Strategy: You will be responsible for developing and managing Azure Platform capabilities go-to-market strategy and prioritization. Innovation and Best Practices: As a More ❯

support. Oversee field investigations and product reliability programs, analyzing root causes and recommending corrective actions. Collaborate cross-functionally with Engineering, Quality, Sales, and Operations to manage escalations and drive customer satisfaction. Product & Service Readiness Develop and maintain comprehensive service plans, documentation, and readiness strategies for new product launches and lifecycle updates. Represent the Service function in New Product Development … real-world performance data. Strategic Planning & Execution Provide on-site support for complex installations and high-profile projects. Define and track annual operational goals aligned with business objectives and customer satisfaction. Manage departmental P&L, budgeting, and financial forecasting to support growth and efficiency. Partnerships & Innovation Build and maintain strong relationships with distributors, suppliers, and third-party service providers. … improvements to enhance delivery and differentiate Rapiscan in the market. Collaborate with Service Sales to identify upsell opportunities and expand service offerings. Governance & Reporting Monitor and report on KPIs, customer satisfaction, and operational performance. Participate in strategic planning with the Global Service Leadership Team to shape future service models. Ensure proactive risk communication and mitigation across all service operations. More ❯

advice on programming methods, tools, and standards, contributing to the evolution of the Secure Software Development Life Cycle (SSDLC). The skills you will need: Proficiency in Dynamics CE (Customer Engagement) for Sales and Customer Service Operations. Strong understanding of KingswaySoft for data integration. Demonstrable experience with SQL and SQL Server Integration Services (SSIS) Experience gained in More ❯

Moody's Analytics. Our mission is to deliver precise, timely data with a commitment to innovation. At Data Estate, we focus on enhancing Moody's digital presence and improving customer engagement through innovative data solutions. Our team is dedicated to enforcing and evolving our data quality framework, improving transparency into our data assets, and strategically growing new and … filings, court documents, transcripts, and emerging content formats-to meet evolving business requirements. Research and respond to new content requests based on shifting product priorities and market needs. Own engagement, negotiation, and contractual workflows in close collaboration with legal and other internal stakeholders. Partner with product and business teams to ensure content partnerships and usage rights align with product … use cases and customer expectations. Collaborate with operations and engineering to support the efficient onboarding and integration of new data sources. Act as a liaison between external content providers and internal teams to address and resolve data delivery or quality issues. Monitor assigned IPs and media sources for usage trends, including outages, paywalls, and changes to terms and conditions More ❯

Moody's Analytics. Our mission is to deliver precise, timely data with a commitment to innovation. At Data Estate, we focus on enhancing Moody's digital presence and improving customer engagement through innovative data solutions. Our team is dedicated to enforcing and evolving our data quality framework, improving transparency into our data assets, and strategically growing new and … filings, court documents, transcripts, and emerging content formats-to meet evolving business requirements. Research and respond to new content requests based on shifting product priorities and market needs. Own engagement, negotiation, and contractual workflows in close collaboration with legal and other internal stakeholders. Partner with product and business teams to ensure content partnerships and usage rights align with product … use cases and customer expectations. Collaborate with operations and engineering to support the efficient onboarding and integration of new data sources. Act as a liaison between external content providers and internal teams to address and resolve data delivery or quality issues. Monitor assigned IPs and media sources for usage trends, including outages, paywalls, and changes to terms and conditions More ❯

Description: Marketing & Events Executive Xn Leisure is a leading provider of innovative leisure management software designed to help leisure centres, gyms, and wellness facilities streamline their operations and enhance customer engagement. Our product-driven approach keeps us at the forefront of the industry, and we're committed to building user-centric solutions that deliver real value. We are looking … our offerings. Job Summary: The Marketing and Events Executive will play a crucial role in the development and execution of marketing strategies that drive brand awareness, lead generation, and customer engagement. This role will require close collaboration with the product team to understand our software's features and how they translate into value for our clients. The ideal candidate … educational materials Develop and maintain a content calendar, ensuring timely and relevant distribution across various channels (email, social media, website, etc.) Conduct market research to understand trends, competitors, and customer needs, and use insights to inform marketing strategies Manage and optimise digital marketing channels, including SEO, PPC, and social media advertising Monitor and report on the effectiveness of marketing More ❯

joining the team in a remote/hybrid capacity, on occasion being called into our offices in the UK as needed. As the point of contact between the end-customer and the service being provided, a Power Platform Support Developer will deliver a customer-centric service by managing communications professionally and progressing more technical tickets in accordance with … responsible for the support through code, bug fixing and documentation while achieving targets for the ticket SLA's. They will be responsible for code fixes and deployments to existing customer systems. They will be supporting the support consultants with more technical support to resolve any technical tickets. • Providing triage, investigation, request fulfilment, diagnosis, ownership, monitoring, tracking, resolution and communication … through to resolution. • Responsible for creating, testing and documenting processes related to Dynamics and Power Platform. • Proactive monitoring of systems performance and usage. • Production of regular and ad-hoc customer reports. • Conducting monthly/ad-hoc/user satisfaction call-backs/surveys. Service Desk Power Platform Developer Managed Services • Identifying areas for improvement within the service desk and More ❯

future of our systems and services. This is a key role where you’ll lead the design and delivery of Dynamics 365 solutions — with a particular focus on the Customer Engagement (CE) module. You’ll work closely with technical teams and business stakeholders to create smart, scalable systems that support both current operations and future growth. What you More ❯

future of our systems and services. This is a key role where you’ll lead the design and delivery of Dynamics 365 solutions — with a particular focus on the Customer Engagement (CE) module. You’ll work closely with technical teams and business stakeholders to create smart, scalable systems that support both current operations and future growth. What you More ❯

Dynamics F&SCM Consultants to join our growing team. You will deliver high profile and high value Dynamics AX/365 projects and have a proven track record in customer engagement and application consultancy. You will utilise your experience and consulting skills to: Primary accountabilities Carry out pre-sales engagements; Work with customers to understand and define their … courses; Design and test customisations to the Dynamics AX/365 system; Participate in go-live stages of project; Ensure projects remain on track through daily communications with the customer and/or project manager; Participate in informal or formal design and architecting sessions with fellow consultants; Supervise and mentor consultants. About you You will demonstrate leadership qualities and More ❯

off studies balancing performance, cost, time, and risk. Multi-Disciplinary Integration: Bring together specialists in antennas, RF components, signal processing, electronics, firmware, and software to deliver cohesive system solutions. Customer Engagement: Represent the technical solution to customers and stakeholders, providing briefings, technical justifications, and system roadmaps. Team Collaboration: Work closely with the Engineering Manager and Project Manager to … Proven track record of system design, trade-off analysis, and performance modelling. Experience developing early-stage concepts into technology demonstrators or operational prototypes. Excellent communication skills with experience in customer-facing roles and technical presentations. Strong collaboration skills across technical and non-technical stakeholders. Experience leading multi-disciplinary teams or acting as a technical authority. Desirable Skills Knowledge of … Engineering, Physics, Systems Engineering, or a related discipline. Chartered Engineer status (or working towards it) is desirable. Further Information Occasional travel may be required in this role to visit customer sites for demonstrations, installations, handovers or reviews . An SC level security clearance is required for this role, and candidates should already have, or be capable of obtaining UK More ❯

execute the product roadmap, lead stakeholder prioritization, and manage the product backlog. Conduct competitive analysis and market research to ensure our solutions are innovative, relevant, and commercially viable. Lead customer discovery interviews and usability testing-both externally and internally-to ensure an exceptional user experience. Partner with global teams across research, design, sales, marketing, operations, and legal throughout the … to detail and the ability to balance strategic and tactical priorities. Experience leading cross-functional teams and engaging stakeholders at all levels, across cultures and time zones. Skilled in customer engagement and discovery practices. Commercially savvy with a growth mindset and a passion for innovation. Ability to translate complex ideas into clear epics and user stories. A creative More ❯

This role focuses on helping companies make smarter decisions using data. As an analyst, you'd work with clients to understand their challenges-such as improving marketing campaigns or customer engagement-and then analyze their data to find patterns, trends, and answers. You'd use tools like Power BI, Tableau, SQL, and possibly Python to analyze large datasets More ❯

Training - Work with internal teams, key users, and external partners to enhance IT performance. What We're Looking For Experience in IT application support, ideally with Microsoft Dynamics 365 Customer Engagement. Knowledge of SAP ERP (preferred). Strong problem-solving & customer focus - You love tackling challenges and delivering top-tier solutions. Initiative & Teamwork - You can work independently while … thriving in a collaborative environment. The Successful Applicant What We're Looking For Experience in IT application support, ideally with Microsoft Dynamics 365 Customer Engagement. Knowledge of SAP ERP (preferred). Strong problem-solving & customer focus - You love tackling challenges and delivering top-tier solutions. Initiative & Teamwork - You can work independently while thriving in a collaborative environment. Qualifications More ❯

to conversion tracking, first party data uploads, API development, AMC SQL query customization, and building custom audiences. You will work closely with our Ad Tech Account Executives to accelerate customer adoption of DSP and AMC to increase their advertising ROI and drive more investment. You will help Data Analysts, Data Scientists, IT Analysts, and Developers in our customer … assess and adapt our customers' SQL skills to maximize their time and value in using our products. You'll drive technical solutions discussions, diving deep into the details with customer teams. You'll lead customer-tailored engagements, demonstrating the integrated value of AMC and DSP in combination with their AWS technology investments. You'll also act as a … leader in the ad tech community. This includes playing a lead role in educating, sharing best practices, writing white papers, and running "Working Backwards" sessions with customers. As a customer-obsessed advisor, you'll also have the chance to shape the direction of our ad tech products and services by gathering feedback from customers and collaborating with our engineering More ❯