1 to 25 of 120 Customer Engineer Jobs in the UK

Principal Implementation Engineer, Customer Support

Location
United Kingdom
Principal Implementation Engineer, Customer Support Remote, United Kingdom Bitwarden is the trusted identity security leader for millions of users worldwide, empowering enterprises, developers, and individuals to securely manage and share sensitive information anywhere. Bitwarden makes it easy for all users to extend robust security across their devices with … Learn more at bitwarden.com . Bitwarden truly cares and wants all Bitwarden users to have the best experience while accessing their sensitive information. The Customer Success team helps customers and all users meaningfully engage with Bitwarden products while proactively planning for user growth, service availability, and to ultimately achieve ...

Customer Engineer, UK/IE Startups

Hiring Organisation
Google
Location
London, United Kingdom
Salary
£ 80 K
effective cloud architectures.Minimum qualifications:Bachelor's degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.10 years of experience in a customer-facing technical role (e.g., Customer Engineer, Solutions Architect, or Developer Advocate) within the cloud computing industry.Experience designing, architecting, and deploying cloud-native … LangChain or LlamaIndex).Active participation in the startup and AI ecosystem, with a track record of public speaking, technical writing, or community contribution.As a Customer Engineer in the UK/IE Startups & Scaleups Growth team, you will lead high-impact technical engagements with rapidly scaling, high-potential startups ...

Customer Engineer, UK/IE Startups

Location
City of Westminster, England, United Kingdom
Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders;deep expertise in domain. Share Customer Engineer, UK/IE Startups link Copy link Bachelor's degree in Computer Science, Engineering, a related technical field, or equivalent practical experience. 10 years of experience in a customer-facing technical role (e.g., Customer Engineer, Solutions Architect, or Developer Advocate) within the cloud computing industry. Experience designing, architecting, and deploying cloud-native applications, containerized environments (Kubernetes/GKE), and modern data pipelines. Preferred qualifications: Experience working directly within or as a technical advisor to high-growth ...

Staff AI Agent Engineer – Moveworks | Customer Deployment

Location
Staines-upon-Thames, England, United Kingdom
Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful … unstoppable together. And we're just getting started. Join us to put AI to work for people. Job Description As a Staff AI Agent Engineer – Moveworks | Customer Deployment at Moveworks ServiceNow, you’ll be responsible for making customers successful with the Moveworks ServiceNow Platform by accelerating product adoption ...

Senior Customer Engineer - Pre & Post Sales

Location
Greater London, England, United Kingdom
London, UK The Team + The Role Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work that has historically sat across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical … owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo. The Team + The Role Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work ...

Customer Support Engineer

Hiring Organisation
Octagon Group
Location
Wappenham, West Northamptonshire, Northamptonshire, United Kingdom
Employment Type
Permanent
Salary
£50000 - £55000/annum
seeking a Customer Support Engineer in Northamptonshire to provide technical support to customers across the installation, maintenance and operation of specialist technical systems. This is an excellent opportunity for an engineer with a strong technical and customer-facing background to work across UK and worldwide projects … supporting customers, site activities, technical troubleshooting, demonstrations and training. Please note: Unfortunately, visa sponsorship is not available for this position. Key Responsibilities of a Customer Support Engineer Provide technical support to customers across the installation, operation and maintenance of specialist technical systems. Carry out site surveys across ...

Senior Customer Engineer - Pre & Post Sales

Hiring Organisation
Pendo
Location
London, United Kingdom
Salary
£ 80 K
Team + The RolePendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion.The team brings together work across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution … business outcomes and realize the value of their investment in Pendo.As a Senior Customer Engineer you will own strategic and complex Enterprise accounts across acquisition, implementation, adoption, expansion, and escalation. You will lead technical strategy for complex deployments, resolve ambiguous customer challenges, and partner closely with account ...

Sr Customer Engineer - Presales & Post Sales

Location
Greater London, England, United Kingdom
Team + The Role Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect … technical execution to business outcomes and realize the value of their investment in Pendo. As a Senior Customer Engineer you will own strategic and complex Enterprise accounts across acquisition, implementation, adoption, expansion, and escalation. You will lead technical strategy for complex deployments, resolve ambiguous customer challenges ...

Customer Engineer

Hiring Organisation
Hays Specialist Recruitment Limited
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Full-Time
Salary
£14.90 - £19.33 per hour
Join a leading independent technology and services provider as a Customer Engineer! Job Overview: We are seeking a Customer Engineer to provide advanced desktop installation, configuration, troubleshooting, and end-user support services, ensuring high levels of technical performance and customer satisfaction. The role also includes … efficiently. Ensure compliance with vendor best practices and technical standards. Hold relevant vendor certifications and accreditations through approved training programs. Deliver high levels of customer service while meeting SLA and operational requirements. Additional Information: An Active SC Clearance is Must How to Apply: If you're interested in this ...

Lead Customer Success Engineer – Data & AI Security

Location
Greater London, England, United Kingdom
Lead Customer Success Engineer - Data & AI Security London, United Kingdom Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both … candidate will be naturally collaborative, articulate, extremely organized, have a solid technical understanding of Veeam's Securiti AI solutions, and be motivated by maximizing customer success and outcomes. Soft skills combined with technical skills are key in this role. As a Lead Customer Success Engineer ...

Customer Engineer

Hiring Organisation
Lantek
Location
Worcester, England, United Kingdom
4.0 goals with leading products and services, provided in an open multi-vendor platform. ABOUT THE ROLE As part of the Operations team, this Customer Engineer (CAD/CAM Solutions) role will be responsible for providing assistance to our customers using Lantek's CAD/CAM software solutions …/CAM softwares solutions. Collaboration & Communication Proactively collaborate with team members to resolve technical issues, gather product feedback, and maintain productive internal and external customer relationships. Customisation & Development Research, specify, develop, and maintain small product customisations and associated updates. Define and document solution requirements and customisations in alignment with ...

Senior Software Engineer- Customer Support

Hiring Organisation
Marks & Spencer
Location
United Kingdom
Salary
£ 60 K
Senior Software Engineer- Customer SupportAbout M&S Marks & Spencer is transforming how it operates as a digital-first, engineering-led retailer. Our Digital & Tech teams build the services, platforms and experiences used by millions of customers and thousands of colleagues across stores, websites, apps and support functions. … create inclusive teams where people can bring their whole selves to work. About the role We are looking for a backend-focused Senior Software Engineer to design, build and operate the services and experiences that power our Contact Centre. You will work as a strong individual contributor within ...

Customer Quality Assurance Engineer

Hiring Organisation
JAM Recruitment Ltd
Location
Hertfordshire, South East, United Kingdom
Employment Type
Contract
Contract Rate
£40.00 - £45.00 per hour
Customer Quality Assurance Engineer 12 months Pitstone, Hertfordshire Rate: £40-45 per hour inside IR35 The Customer Quality Assurance Engineer is a specialised role created to function as a link between the businesses program and manufacturing functions and the customer, making sure engineering design … production standards meet safety, regulatory (EASA, CAA) and customer requirements focusing on risk mitigation and process compliance. The Engineer is responsible for handling customer non-conformances and acting as a primary quality liaison between the business and customer supporting design assurance oversight in line with Part ...

Senior Customer Engineer

Location
Greater London, England, United Kingdom
data events flow through our infrastructure every year. The companies building the world's best health products run on Terra. We are hiring aSenior Customer Engineer— someone who can operate at the intersection of deep technical ability and customer-facing ownership. This is not a support role … with scripts and macros. This is an engineering role where the customer is the context. You will be the most technical person our customers ever talk to, and the most customer-aware person on our engineering team. You will own the full integration lifecycle: from first API call ...

Principal Information Security Customer Engagement Engineer

Hiring Organisation
RELX Group
Location
Derby, Derbyshire, United Kingdom
Salary
£ 70 K
Sydney or Melbourne | HybridAbout UsThe Customer Engagement team operates globally to ensure our customers have the trust and confidence to use our products. The customer is at the heart of everything we do. We lead with transparency in how we communicate and in the security, marketing and technical … critical part of our customers' onboarding journey, and we help them move forward with confidence.We are seeking an experienced Principal Information Security Customer Engagement Engineer to represent our team across Australia, New Zealand and Hong Kong.Based in Sydney or Melbourne, this is a unique opportunity to become ...

Staff Software Engineer- Customer Support

Hiring Organisation
Marks & Spencer
Location
United Kingdom
Salary
£ 60 K
Staff Software Engineer- Customer SupportAbout M&S Marks & Spencer is transforming how it operates as a digital-first, engineering-led retailer. Our Digital & Tech teams build the services, platforms and experiences used by millions of customers and thousands of colleagues across stores, websites, apps and support functions. … create inclusive teams where people can bring their whole selves to work. About the role We are looking for a backend-focused Staff Software Engineer to provide technical leadership across our Contact Centre. This is a hands-on, high-leverage engineering role: you will solve the most complex technical ...

Exchange Customer Engineer

Hiring Organisation
Sonata Software
Location
United Kingdom
Exchange Customer Engineer Role Overview We are seeking a highly experienced Microsoft Exchange Hybrid Engineer with strong enterprise-level expertise across Exchange Online, and Exchange On-Premises . The candidate will be responsible for enterprise SharePoint architecture, administration, troubleshooting, migration and hybrid solutions, along with Exchange administration … experience Solid Exchange Online and Exchange On-Premises experience Proven experience with Exchange Hybrid environments Active SC Security Clearance Excellent English communication skills Strong customer-facing, technical writing, presentation and training skills Experience working in enterprise/customer environments ...

Customer Support Engineer

Hiring Organisation
Spectrum IT Recruitment
Location
Southampton, Hampshire, United Kingdom
Employment Type
Permanent
Salary
£30000 - £32000/annum plus benefits
Customer Support Engineer - Helpdesk/Network - £30,000 + Overtime Location: Hythe/Southampton - Onsite Salary: £30,000 + paid overtime & out-of-hours support We're looking for a Customer Support Engineer to join a friendly and supportive technical support team near Hythe, Southampton. This …/helpdesk support. You'll be supporting customers by phone, email and messaging, troubleshooting technical issues and managing support tickets through to resolution. Excellent customer service is just as important as technical ability - you'll need to be patient, approachable and comfortable explaining technical issues to non-technical users. ...

Customer Support Engineer

Hiring Organisation
Omega Resource Group
Location
Oxford, Oxfordshire, UK
Employment Type
Full-time
Title: Customer Support Engineer Location: Whitney Salary: £30,000 - £33,000 Hours: 8am-4:40pm Mon – Thurs/8am-1pm Fri Role Purpose The Customer Support Engineer provides technical support to customers and assists with service activities throughout the product lifecycle. The role supports customers with … troubleshooting, repairs and technical enquiries while working closely with Engineering, Manufacturing, Test and Service teams to deliver excellent customer service. The successful candidate will develop a strong product understanding and contribute to improving customer satisfaction by providing timely technical assistance and maintaining accurate service records. Key Responsibilities Customer ...

Staff Customer Success Engineer - Prisma AIRS

Hiring Organisation
Palo Alto Networks
Location
London, United Kingdom
Salary
£ 45 K
grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.Job SummaryStaff Enterprise Customer Success Engineer (Sr. CSE) – Prisma AIRSJob SummaryAs a Staff Enterprise Customer Success Engineer (CSE) for the Prisma AIRS team, you will redefine … Customer Success by shifting focus from task-driven execution to high-impact, insight-driven strategy. Operating as a principal strategic advisor and lead AI Architect, you will spearhead our most complex, high-value global enterprise accounts where application security, data security, and the AI ecosystem intersect.In this staff ...

Customer Engineer, Agent Builder - French Speaking

Location
Greater London, England, United Kingdom
About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions … across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including ...

Senior Customer Success Engineer, API - Duffel, London

Location
Greater London, England, United Kingdom
Senior Customer Success Engineer, API - Duffel, London Senior Customer Success Engineer, API - Duffel, London The posting opens with a clear filter: if you have a passion for helping customers and solving challenging technical problems, this may be the role for you. Duffel is hiring a Customer Success Engineer to provide expert technical support to its largest and most important customers — addressing their current questions and suggesting ways to use the APIs to build the best travel experience for their own users. Roles like this sit between support, solutions engineering and product: you need enough ...

Lead Customer Success Engineer - Data & AI Security

Hiring Organisation
Veeam
Location
London, United Kingdom
Salary
£ 45 K
candidate will be naturally collaborative, articulate, extremely organized, have a solid technical understanding of Veeam's Securiti AI solutions, and be motivated by maximizing customer success and outcomes. Soft skills combined with technical skills are key in this role. As a Lead Customer Success Engineer, you are the primary technical owner driving long-term customer outcomes across the Securiti Data Command Center platform. You'll lead onboarding, adoption, and optimization; proactively identify churn risk and upsell opportunities; and apply deep expertise in DSPM, Privacy, Data Security, and AI Governance to deliver measurable customer ...

Customer AI Engineer

Location
Greater London, England, United Kingdom
Description Job Role: Customer AI Engineer Team: Song AI & Data - AI & Modelling Craft, UK&I Location: London/Manchester Career Level: Consultant (L9) We Are Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product …/about/accenture-song-index The Team Within Accenture Song sits AI & Data, the practice that builds the data-led intelligence behind the customer work. Song AI & Data helps organisations unlock value from data, analytics and AI by creating more relevant, personalised and effective customer experiences. ...

Senior Back End Engineer - Customer Operations Platform

Hiring Organisation
iwoca
Location
London, United Kingdom
Salary
£ 80 K
Senior Software Engineer - Customer Operations PlatformHybrid in London, UK(1-2 days per week)We’re looking for a Senior software engineeriwoca’s operational tools and processes are a competitive advantage, allowing us to give great customer service, manage risk, and get money into our customers’ hands … quickly as possible.You’ll join our growing Customer Operations Platform team to help improve the systems that power these processes, building tailored flows for our Operations teams, automating processes using AI, using ML models to make smarter decisions, and improving the reliability of our communication services.You’ll work closely ...