51 to 75 of 141 Customer Engineer Jobs in the UK

Senior Software Engineer - Customer Order

Hiring Organisation
Appcast
Location
Remote, UK
looking for a Senior Software Engineer to play a pivotal role in evolving M&S’s Customer Order Domain. This team provides the critical software capabilities that capture, manage, and fulfil customer demand across every channel, powering digital experiences and business operations that serve millions of customers … your mission is to enable them through scalable services, robust APIs, event-driven architectures, and exceptional engineering practices.This is a role for an engineer who is excited by building high-volume transactional systems, designing reusable platform capabilities, and shaping how customer orders are processed, fulfilled, and managed across ...

Senior Software Engineer - Customer Order

Hiring Organisation
Marks & Spencer
Location
United Kingdom
Salary
£ 60 K
looking for a Senior Software Engineer to play a pivotal role in evolving M&S’s Customer Order Domain. This team provides the critical software capabilities that capture, manage, and fulfil customer demand across every channel, powering digital experiences and business operations that serve millions of customers … your mission is to enable them through scalable services, robust APIs, event-driven architectures, and exceptional engineering practices.This is a role for an engineer who is excited by building high-volume transactional systems, designing reusable platform capabilities, and shaping how customer orders are processed, fulfilled, and managed across ...

Customer Service Engineer

Hiring Organisation
Digital Realty
Location
London, United Kingdom
Salary
£ 45 K
Your roleThe Customer Service Engineer is responsible for carrying out Service Requests of customers and will be responsible for the layer between first level support and second level support that combines technical support, operational delivery, and service management. You will act as the point of contact for customer service requests, working across server, network, cabling, and infrastructure environments while ensuring service delivery meets agreed SLAs.What You'll Do• Provides technical customer service support and carries out operational technical interventions requested by clients which include direct contact with customers (eg Hands & Eyes, Cross/Disconnects ...

Senior Software Engineer - Customer Order

Location
City Of London, England, United Kingdom
details We're looking for a Senior Software Engineer to play a pivotal role in evolving M&S's Customer Order Domain. This team provides the critical software capabilities that capture, manage, and fulfil customer demand across every channel, powering digital experiences and business operations that serve … your mission is to enable them through scalable services, robust APIs, event-driven architectures, and exceptional engineering practices. This is a role for an engineer who is excited by building high-volume transactional systems, designing reusable platform capabilities, and shaping how customer orders are processed, fulfilled, and managed ...

Senior Software Engineer - Customer Entities

Location
Greater London, England, United Kingdom
unlocks a new energy system of the future. By optimising renewable generation, building a more intelligent grid, and empowering utilities to deliver an exceptional customer experience, our operating system is transforming the industry worldwide. It’s an incredibly exciting time to work in energy. Join us on our mission … improve the lives of ONE BILLION humans within the decade and shape a cleaner, better future for everyone. Where you'll fit in The Customer Entities team sits at the centre of the Kraken Customer system; providing the foundations for the customer's experience. It provides representations ...

Senior Data Engineer - Customer Data Science

Location
City Of London, England, United Kingdom
Summary We are seeking an experienced Full Stack Data Engineer to work alongside our Customer Data Science team designing, building and maintaining robust, scalable data solutions that enable advanced decision making across the organisation. This data engineering role will be focused on enabling data scientists to work effectively … inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just that little ...

Forward Deployed Enablement Engineer - Customer Success

Hiring Organisation
Palantir Technologies
Location
London, United Kingdom
Salary
£ 80 K
empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more.The RoleForward Deployed Enablement Engineers are embedded with centralised customer success teams to maximise the outcomes of our deployed products and workflows across all commercial customers from small-scale start-ups to large enterprises. … This role balances high-level support responsibilities with the development of innovative tooling and infrastructure to scale customer enablement effectively. You are a resourceful, gritty and adaptable problem solver who is able to work both collaboratively and independently to resolve difficult and nebulous technical issues, as well as work ...

Senior Enterprise Customer Success Engineer – Integrations

Location
Greater London, England, United Kingdom
HUMAN Security is seeking an Enterprise Customer Success Engineer to lead complex customer integrations across EMEA. You will partner with customers to translate security requirements into practical implementation plans, overseeing implementation planning, deployment, validation, tuning, and ongoing optimization. You will collaborate with Technical Account Managers, Solutions Engineers ...

Motorsport Customer Support Engineer - Global Race Team Liaison

Location
Woking, England, United Kingdom
McLaren Motorsport is seeking a Customer Support Engineer to deliver market-leading engineering services to our global customer base. You will be the primary contact for customer race programs, supporting GT3/GT4 project teams with data analysis, ECU programming, and post-event reporting. You will ...

Senior Software Engineer, Customer Data Protection

Location
Greater London, England, United Kingdom
Summary Imagine what we could do together. At Apple, new ideas have a way of becoming phenomenal products, services, and customer experiences very quickly. Bring passion and dedication to your job, and there’s no telling what we could accomplish. Apple is looking for an experienced Software Engineer … will be working on key components of iCloud and introducing new fundamental capabilities. Our team is responsible for ensuring the protection of iCloud customer data and we contribute to groundbreaking products such as Advanced Data Protection for iCloud, ensuring customer data remains secure end-to-end. Our team ...

Senior Software Engineer - Customer Order

Location
Greater London, England, United Kingdom
details We’re looking for a Senior Software Engineer to play a pivotal role in evolving M&S’s Customer Order Domain. This team provides the critical software capabilities that capture, manage, and fulfil customer demand across every channel, powering digital experiences and business operations that serve … millions of customers every year. About The Team Our engineering teams enable product, engineering, and business teams to deliver customer experiences with speed and confidence. We create reliable, scalable, and well-architected platforms rooted in strong engineering standards, automation, and continuous improvement. What You’ll Do Your key accountabilities ...

Electrical Power Systems Engineer – Customer Support

Location
Wokingham, England, United Kingdom
Work with Electric Utilities System Operators and Transmission System Operators Provide technical expertise and customer guidance on GE Vernova software solutions such as AEMS Reliance Gather information from customers, investigate, diagnose, and resolve complex issues Support incoming tickets across various AEMS power system modules Develop fixes and product enhancements … orchestrate deployments through production Handle out-of-hours 24/7 emergency support Facilitate relationships between customers and third-party vendors Travel to customer sites in the region as required Requirements Knowledge level comparable to a bachelor’s degree from an accredited university or college (or a high school ...

iOS Engineer (Customer & Marketing)

Hiring Organisation
ASOS
Location
London, United Kingdom
Salary
£ 70 K
Confident Committed - let our Talent team know if you need any reasonable adjustments throughout the recruitment process Job DescriptionWe’re looking for an iOS Engineer to join our Customer Experience team and help continue the success of our iPhone and iPad apps. This role is about delivering high ...

Customer Support Engineer

Hiring Organisation
RELX Group
Location
London, United Kingdom
Salary
£ 45 K
Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud … Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.comAbout the team: The role is part of a 24x7 global support team. You may be required to work overnight or weekends, as needed. Occasional travel may also be required. ...

Staff Forward Deployed Engineer — Real-Time Customer Data

Hiring Organisation
Arm Treasure Data
Location
London, United Kingdom
Salary
£ 80 K
Treasure AI is shaped by human creativity and always-on through continuous, context-driven action.Furthermore, Treasure AI employees are enthusiastic, data-driven, and customer-obsessed. We are a team of drivers—self-starters who take initiative, anticipate needs, and proactively jump in to solve problems. Our actions reflect … values of honesty, reliability, openness, and humility.Your Role:Treasure AI is hiring a Staff Forward Deployed Engineer dedicated to some of our most strategic global customers — think large enterprises in the e-commerce and retail space. This is not a typical customer-facing or professional services role. ...

Customer Engineer UPS

Hiring Organisation
Vertiv Holdings
Location
Bedford, Bedfordshire, United Kingdom
Salary
£ 50 K
THIS ROLE CAN BE BASED ACROSS THE FOLLOWING AREAS - Reading, Guildford , slough UPS Engineer:An exciting opportunity to become fully trained and qualified on Vertiv UPS Systems. You will be primarily responsible for startups, maintenance, and emergency repairs for UPS, battery, power distribution, and site monitoring equipment. Your secondary … projects/PM, ensuring they run smoothly and ensure the highest quality service is delivered on time and within budget.Maintain the accuracy of the customer listing by reporting any issues.Assist in ensuring that the planned maintenance completion rate is maintained at a min 90%.Qualifications:Required/Minimum Qualifications ...

CPE (Customer Premises Equipment)Technical Investigation Engineer

Hiring Organisation
Flint Technology Services
Location
Ipswich, Suffolk, East Anglia, United Kingdom
Employment Type
Contract
Customer Premises Equipment)Technical Investigation Engineer - Home Hub/Broadband My client a global telecoms provider is currently seeking a highly skilled CPE Technical Investigation Engineer to join their Home Hub In-Life team. This role is focused on the rapid investigation, replication, and diagnosis of complex … customer and operational issues affecting my client's Home Hubs and associated CPE devices. The successful candidate will take ownership of challenging technical issues from initial escalation through to root cause identification, acting as the bridge between In-Life Operations and the firmware development teams. You will be responsible ...

Customer Engineer UPS

Hiring Organisation
Vertiv Holdings
Location
Bedford, Bedfordshire, UK
Employment Type
Full-time
THIS ROLE CAN BE BASED ACROSS THE FOLLOWING AREAS - Reading, Guildford , slough UPS Engineer: An exciting opportunity to become fully trained and qualified on Vertiv UPS Systems. You will be primarily responsible for startups, maintenance, and emergency repairs for UPS, battery, power distribution, and site monitoring equipment. Your secondary …/PM, ensuring they run smoothly and ensure the highest quality service is delivered on time and within budget. Maintain the accuracy of the customer listing by reporting any issues. Assist in ensuring that the planned maintenance completion rate is maintained at a min 90%. Qualifications: Required/ ...

Customer Quality Engineer – Electrical

Hiring Organisation
The Norton Motorcycle
Location
Solihull, West Midlands (County), United Kingdom
Salary
£ 55 K
looking to join a team that's shaping the future of this legendary brand, we'd love to hear from you!The RoleThe Customer Quality Engineer – Electrical is responsible for the investigation, resolution and prevention of customer-facing electrical, electronic and software-related quality concerns.Modern Norton motorcycles … incorporate multiple electronic control units, CAN communication networks, sensors, actuators, rider systems and software-controlled vehicle functions. The role will act as the Customer Quality technical specialist for these systems, working between customers, dealers, Aftersales, Electrical and Electronic Engineering, Software, Manufacturing and Supplier Quality.The successful candidate will be capable ...

Research Engineer - Customer Feedback AI Scaleup

Hiring Organisation
Harnham
Location
United Kingdom
evaluating production transformer models rather than simply orchestrating APIs? Looking for a role where you'll directly shape the next generation of AI-powered customer intelligence products? We're partnered with a fast-growing AI product company helping global brands better understand their customers through machine learning and natural … language processing. Their platform analyses vast volumes of unstructured customer feedback to uncover actionable insights, enabling organisations to make better product and customer experience decisions. Rather than relying solely on third-party models, the team develops and deploys proprietary NLP and language models across core product workflows. This ...

Agentic Customer Engineer

Location
Greater London, England, United Kingdom
customers look the same, and there's no set playbook yet. You’ll write it, and we’ll help. Key Responsibilities Embed with a customer's finance team, map and redesign their workflows AI‐first Wire the integrations – pull data from ERPs, banks, and billing into Light Configure, ship … supervise AI agents in production until the customer trusts them Hand back a workflow the customer runs themselves, and train their team from go‐live Diagnose the edge cases the playbook doesn't cover, and ship the answer Measure & prove the impact against a week‐0 baseline Partner ...

Customer AI Engineer — Personalised AI Solutions

Location
Greater London, England, United Kingdom
Accenture Song is seeking a Customer AI Engineer in London or Manchester to design, build and deploy AI-powered customer solutions across the full delivery lifecycle. You will work in a multidisciplinary team comprising data scientists, architects and client stakeholders to solve growth challenges with responsible, production ...

Lead Customer Success Engineer – Data & AI Security

Location
Greater London, England, United Kingdom
Veeam Software in London is seeking a Lead Customer Success Engineer for Data & AI Security to drive long-term customer outcomes across the Securiti Data Command Center platform. You will own onboarding, adoption, and optimization, proactively identifying churn risk and upsell opportunities while applying deep expertise ...

Customer Experience Engineer – Technical Enablement (Remote)

Location
England, United Kingdom
Docker is seeking a Customer Experience Engineer – Technical (CXE-T) to scale product adoption through structured PoCs, 1:many enablement, and advanced technical content. The role emphasizes technical depth and applied architecture guidance, delivering scalable sessions, reusable PoCs, and blogs while serving as an escalation point ...

data engineer for customer experience

Location
Greater London, England, United Kingdom
platforms; Translate business questions into data problems and design analytic approaches; Build and maintain dashboards and reports covering contact volumes, handling time, quality, customer outcomes, and agent performance and alerts; Perform deep-dive analysis, identify root causes, and propose data-driven recommendations; Define and maintain metrics and KPIs including … incident reviews; Influence cross-team architecture and ways of working as the CEG data ecosystem scales. Требования 8+ Years of experience as a Data Engineer, Analytics Engineer, or Data Analyst in a data-driven environment; Staff level typically requires 10+ years or equivalent scope and impact; Strong ...