more efficient, executives have better visibility into digital usage, and organizations maximize the full value of their digital assets to empower digital transformation. The Customer Success Engineering (CSE) role is a highly technical position that works directly with WalkMe's customers to ensure their success with our platform. The … CSE is responsible for supporting all CS regions with customer engagements, providing technical expertise, and delivering solutions that drive customer value. What you'll own Implement small scope, high impact WalkMe solutions to drive value for at risk or high opportunity customers. Provide technical support for WalkMe products … solutions. Develop and maintain strong relationships with customers, serving as their trusted advisor. Collaborate with internal teams, including sales, product, and support, to resolve customer issues and advocate for customer needs. What You'll Need to Succeed Proven time management skills. Exceptional knowledge and technical aptitude of WalkMe More ❯
Sr. Business Intelligence Engineer, Prime Video Channels - Customer Insights Job ID: Amazon Digital UK Limited Come build the future of entertainment with us. Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers … is at the heart of everything we do. If this sounds exciting to you, please read on. We are seeking a (Sr.) Business Intelligence Engineer (BIE) for our Prime Video Channels (Add-On) business across Europe. The team works in a dynamic environment where innovating on behalf of our … business and finance teams building analytical and statistical/machine learning solutions that drive performance improvements for the business. Key focus areas will be customer insights and engagement as well as overall process optimization. You will act as a consultant to the business surfacing deep insights, providing easy to More ❯
You will need to login before you can apply for a job. Sr. Ops Engineer, MSP-CX DR, Mechatronics & Sustainable Packaging Customer Experience DESCRIPTION Amazon is at the forefront of innovation within the space of fulfillment technology and robotics. We are seeking an innovative and solutions-oriented Operations … Engineer to be a part of our global effort to develop and deliver the next generation of world-class technology systems inside our fulfillment centers in Europe. In the Mechatronics & Sustainable Packaging Customer Experience (MSP-CX) organization, we have the unique role and privilege to work backwards from … our customer needs and represent their voice through the entire products' lifecycle (from product development, to deployment, to support & service), embodying Amazon's leadership principle: Customer Obsession. We raise the bar on the readiness of new technologies in deployment and on the performance of those already in production More ❯
3rd Line IT Support Engineer - External customers Location: East Midlands Industry: IT Salary: £40000 - £45000 per annum + Pension, 25 days holiday Posted: 22/07/2024 Description: We have a 3rd Line IT Support role with a UK MSP. We are looking for good all-rounders, engineers … AD, Windows Server, and Firewalls/Security. Responsibilities: Technical expertise in Windows server , Hyper V, Office 365, Azure, Networking, Firewalls Focus on delivering excellent customer service and experience Build strong relationships with internal/external stakeholders Asset Management of hardware and software Design, Build and deployment of server architecture More ❯
to learn and adapt to new challenges. Good verbal and written communication skills. Organization and responsibility. Basic knowledge of computer tools. Responsibilities: Assist in customer service and administrative support. Manage and organize files and documents. Provide assistance with projects and day-to-day tasks. Perform support activities in various More ❯
role providing technical expertise for commercial business activities? Are you a dynamic, pro-active go-getter, happy to jump onto calls or travel to customer sites to promote technology? This Cambridge based company seek a Customer-Facing RF Consultant Engineer to join their commercial team providing key … product demos; collaborating with internal teams to generate data requested by customers; act as point-of-contact for clients; ensure engineering programmes align with customer expectations. Requirements: - Strong communication skills including demonstrable experience in a technical customer-focused role (this should include technical presentations, negotiations, and documentation). … part of the job. On offer is a competitive salary including share option scheme. Keywords: Technical Support, Consultancy, RF Engineering, Semiconductor, Mobile Phone OEMs, Customer-Facing, Worldwide Travel, Cambridge/Hybrid Another top job from ECM, the high-tech recruitment experts. Even if this job's not quite right More ❯
development - Paid for training, conferences and certification e.g. AWS Certs. We combine a passion for travel with a love for technology , delivering smart, seamless customer experiences and building platforms that handle the complexity of modern cruising — all while keeping things collaborative and fun. What you will be doing and … why it matters As a Principal Engineer at IgluCruise.com, you’ll take technical ownership of the CRM and operations domains , helping to shape the evolution of our enterprise platforms and the seamless integration of business-critical systems. From architecting clean, scalable integrations between internal and external platforms to overseeing … the development of vital applications that power our customer service and operations — your work will be foundational to how we operate and grow . You’ll be at the technical heart of a business that’s transforming how people book cruises online — a sector ripe for innovation and full More ❯
london (wimbledon), south east england, United Kingdom
Iglu.com
development - Paid for training, conferences and certification e.g. AWS Certs. We combine a passion for travel with a love for technology , delivering smart, seamless customer experiences and building platforms that handle the complexity of modern cruising — all while keeping things collaborative and fun. What you will be doing and … why it matters As a Principal Engineer at IgluCruise.com, you’ll take technical ownership of the CRM and operations domains , helping to shape the evolution of our enterprise platforms and the seamless integration of business-critical systems. From architecting clean, scalable integrations between internal and external platforms to overseeing … the development of vital applications that power our customer service and operations — your work will be foundational to how we operate and grow . You’ll be at the technical heart of a business that’s transforming how people book cruises online — a sector ripe for innovation and full More ❯
leaders programme Clearly defined career and training pathways About our exciting opportunity • Provide new installation of ducts, chambers, overhead or underground fibre optic cables, customer termination boxes, and other associated equipment required for installation of new customer connections. • Undertake physical excavation of different surfaces to allow for the … installation of customer connection equipment. • Survey further works and advise on requirements/identification for tree cutting, traffic management, UKPN poles, and other obstacles to successfully connect a customer. • Clear blockages found in customer connection ducting. • Ensure all information and photos are captured on company supplied assets such … IPAF, NRSWA, S7/S8 PIA Qualified (desirable) • At least 1 year's experience working on a fibre network. • Experience gained working in a customer-facing role. • Experience of working on Openreach PIA network. • Knowledge of fibre installation. What happens next? You've done your part by applying, so More ❯
As a Data Engineer on the Data and AI team, you will design and implement robust data pipelines and infrastructure that power our organization's data-driven decisions and AI capabilities. This role is critical in developing and maintaining our enterprise-scale data processing systems that handle high-volume … make an impact on a global scale, please apply! About the team The Data and Artificial Intelligence (AI) team is a new function within Customer Engagement Technology. We own the end-to-end process of defining, building, implementing, and monitoring a comprehensive data strategy. We also develop and apply … Generative Artificial Intelligence (GenAI), Machine Learning (ML), Ontology, and Natural Language Processing (NLP) to customer and associate experiences. BASIC QUALIFICATIONS - 3+ years of data engineering experience - Bachelor's degree in Computer Science, Engineering, or a related technical discipline PREFERRED QUALIFICATIONS - Experience with AWS data services (Redshift, S3, Glue, EMR More ❯
