101 to 125 of 984 Customer Insight Jobs in the UK

Decision Making Use analytics, user research, and A/B testing to refine and optimise product features. Define and track KPIs to measure product success and user engagement. Leverage customer insights to continuously improve the user experience. Customer-Centric Execution Champion a seamless, intuitive, and engaging financial management experience. Work with UX/UI teams to create user … partners, to drive product adoption. Communicate product vision effectively across the organisation. About You As Principal Product Manager, you are forward-thinking with a passion for technology, innovation, and customer experience in the fintech space. You have a strategic mindset and a hands-on approach, thriving at the intersection of business, technology, and design. You excel at transforming complex … challenges into seamless, user-friendly solutions. You possess a deep understanding of data-driven decision-making, leveraging customer insights, analytics, and market trends to drive product growth. Comfortable in both technical discussions with engineers and strategic presentations to executives, you balance creativity with commercial impact. You embrace an agile mindset, working iteratively to test, learn, and refine, all while More ❯

Decision Making Use analytics, user research, and A/B testing to refine and optimise product features. Define and track KPIs to measure product success and user engagement. Leverage customer insights to continuously improve the user experience. Customer-Centric Execution Champion a seamless, intuitive, and engaging financial management experience. Work with UX/UI teams to create user … partners, to drive product adoption. Communicate product vision effectively across the organisation. About You As Principal Product Manager, you are forward-thinking with a passion for technology, innovation, and customer experience in the fintech space. You have a strategic mindset and a hands-on approach, thriving at the intersection of business, technology, and design. You excel at transforming complex … challenges into seamless, user-friendly solutions. You possess a deep understanding of data-driven decision-making, leveraging customer insights, analytics, and market trends to drive product growth. Comfortable in both technical discussions with engineers and strategic presentations to executives, you balance creativity with commercial impact. You embrace an agile mindset, working iteratively to test, learn, and refine, all while More ❯

environments is designed to maximize our impact on R&D. The Product Management team partners with R&D stakeholders and Onyx leadership to develop a strategic roadmap for all customer-facing aspects of Onyx, including data assets, ontology, Knowledge Graph/semantic search, data/computing/analysis platforms, and data-powered applications. We are seeking a highly skilled … for our DevOps and Infrastructure products. In this role, you will be responsible for developing and executing the product strategy of our DevOps and Infrastructure platforms to meet the customer needs. You will partner closely with the leaders of Onyx's engineering teams (DevOps and Infrastructure, AI/ML analysis and computing platform, data & knowledge platform, data engineering, UI … the successful launch and adoption of DevOps and Infrastructure products. Together, you will facilitate joint planning and execution of the product roadmap, ensuring a balance between strategic development and customer-facing deliverables. You will also play a key role in devising, tracking, and publicizing metrics that measure the impact and performance of Onyx platform products. This ensures that we More ❯

career in Product Management? Passionate about developing impactful, data-driven solutions? About our Team Elsevier’s Science, Technology, and Medical Journals (STMJ) division handles over 2,000 journals. Our Customer Experience & Innovation (CE&I) team combines strategic insights with innovative solutions to meet researchers' and clinicians' needs. We create best practices for trusted publishing and deliver a seamless customer … for tools to support and optimize analysis or investigative activities. This role is based in London or Oxford , with regular travel to Oxford, and will be part of our Customer-Centric Innovation Center of Expertise. You'll work closely with Technology, Data Science, and Data Analytics teams, as well as integrity and ethics experts, who are the main users … reliability in investigation workflows You’ll grow trust and build alignment with stakeholders across Technology, Operations, and Publishing . You will help shape a product culture that embraces experimentation, customer insights, and data-informed decisions. You will contribute to delivering a trusted publishing experience and support millions of global researchers. Responsibilities Develop and implement tools for internal investigations in More ❯

career in Product Management? Passionate about developing impactful, data-driven solutions? About our Team Elsevier’s Science, Technology, and Medical Journals (STMJ) division handles over 2,000 journals. Our Customer Experience & Innovation (CE&I) team combines strategic insights with innovative solutions to meet researchers' and clinicians' needs. We create best practices for trusted publishing and deliver a seamless customer … for tools to support and optimize analysis or investigative activities. This role is based in London or Oxford , with regular travel to Oxford, and will be part of our Customer-Centric Innovation Center of Expertise. You'll work closely with Technology, Data Science, and Data Analytics teams, as well as integrity and ethics experts, who are the main users … reliability in investigation workflows You’ll grow trust and build alignment with stakeholders across Technology, Operations, and Publishing . You will help shape a product culture that embraces experimentation, customer insights, and data-informed decisions. You will contribute to delivering a trusted publishing experience and support millions of global researchers. Responsibilities Develop and implement tools for internal investigations in More ❯

Tracking—enabling customers to self-serve effectively and seamlessly. What You’ll Be Doing: Lead the development of Support, Orders, and Parcel Tracking journeys to ensure a seamless, optimized customer experience. Champion cross-channel journeys that drive awareness of self-serve capabilities, enhancing engagement for both customers and colleagues. Collaborate with cross-functional teams, including Engineering, UX Research & Design … Analytics, Personalization, and CMS, to define, prioritize, and deliver product requirements. Leverage our cutting-edge Experimentation practice to measure initiative effectiveness and make data-driven optimization recommendations. Analyze customer insights, industry trends, and best practices to identify improvements and support prioritization. Partner with the portfolio team on strategic projects and programs, such as the Digital Commerce platform. Ensure compliance … and strategic project plans. What You’ll Need: Proven experience as a Product Owner or in a similar role within a digital product environment. A strong understanding of the customer journey and behaviors, particularly in post-purchase transactions. Expertise in order management and parcel tracking within post-purchase ecosystems. Experience working with Agile Scrum development teams and methodology. Exceptional More ❯

related improvements Cross-Functional Collaboration and Innovation Work closely with the internal teams to develop customized solutions that deliver measurable value to clients Partner with marketing, product development, and customer success teams to align sales strategies with product offerings and customer experiences Provide feedback to product teams based on customer insights and market trends to inform future More ❯

related improvements Cross-Functional Collaboration and Innovation Work closely with the internal teams to develop customized solutions that deliver measurable value to clients Partner with marketing, product development, and customer success teams to align sales strategies with product offerings and customer experiences Provide feedback to product teams based on customer insights and market trends to inform future More ❯

as the UK, France, Germany, and the Netherlands. Advise business leaders on the financial and technical viability of the new business strategy. Manage product roadmaps and launch milestones, integrating customer insights, industry trends, and data analytics to optimise user experience. Work with cross-functional teams to shape and implement app product strategies based on user needs and business plans … Kingdom 5 days ago Greater London, England, United Kingdom 4 months ago London, England, United Kingdom 4 weeks ago London, England, United Kingdom 3 weeks ago Senior Product Manager - Customer Engagement and Retention London, England, United Kingdom 4 days ago London, England, United Kingdom 1 month ago London, England, United Kingdom 1 month ago (Senior)Product Manager, Trading [Relocation More ❯

responsive, end-to-end supply chain. Define your product's mission and vision, including building a deep understanding of opportunities and how we’ll measure success.Define business problems, desired customer experience, vision and product strategy. Work closely with cross-functional teams - including Data Science, Engineering, and Merchandising - to secure resources, scope efforts, set project priorities and milestones, and drive … of success as a Product Leader, particularly within product technology, retail, or fashion. Demonstrated experience using data to inform product decisions, with a strong analytical mindset and comfort with customer insights. Exceptional communication skills, able to convey vision and strategy to senior leaders and diverse stakeholders. Inspirational leadership that advocates for team development and is driven by helping others More ❯

Data Analyst to work in the Data Platforms team to support data-driven decision-making across the bank’s operations, with a focus on regulatory management, financial reporting, and customer insights. The right candidate will demonstrate curiosity, critical thinking, and a strong drive to improve processes through data. You will be proactive, collaborative, with the ability to prioritize tasks More ❯

by imparting knowledge and/or upskilling colleagues on all that is possible through our tools Provide mentorship and coaching to the BI team Work closely with Data Engineering, Customer Insights Data Science and Product Management teams to ensure alignment and collaboration Manage relationships with key stakeholders across the business Who you will work with The Data, Tech, Digital More ❯

towards their goals faster Lead experimentation from designing tests to analysing results in order to make launch decisions Collaborate across squads, ensuring transparent communication and efficient stakeholder management. Share customer insights to refine targeting, messaging, and product development Stay updated on industry trends and growth techniques Coordinate with cross-functional teams to ensure seamless execution of growth initiatives. About More ❯

Role: Customer Insight Analyst Location: Leeds, LS15 (with hybrid working after completion of training) Salary: £38,000 - £45,000 per annum DOE, plus up to a 10% annual bonus and extensive benefits Contract type: Permanent Employment type: Full time Working hours: Monday – Friday 37.5 hours, with core hours operating from 9.30am-4pm Do you want to work for … their NHS prescriptions from request through to delivery. We’re looking for a commercially minded analyst with strong SQL and Tableau skills, and proven experience turning data into meaningful insight for marketing, growth, or customer strategy teams. You’ll play a central role in translating customer data into actionable marketing and commercial strategies—supporting campaign targeting, customer segmentation, and insight-driven decision-making across the business. What’s in it for you? Occupational sick pay Enhanced maternity and paternity pay Contributory pension Discounted insurance (Aviva) Employee discount site Discounted gyms (via our blue light card and benefits schemes) Employee assistance programme In-house mental health support Free onsite parking Health and wellbeing initiatives Social events More ❯

As a member of the Customer Insight Analytics team, you'll be responsible for interrogating complex customer level datasets to produce meaningful analysis using Data Science tools and techniques. Analytics within the team range from product/channel specific requests to Board level metrics. Meaningful insights cannot be created in isolation and require collaboration across the Customer Strategy, Insights & Propositions (CSI&P) team, bringing together research, analytics and external insights. In addition, supporting cohesion across the organisation is critical to embedding our new customer strategy and ensuring customer need is always front of mind. This is an exciting opportunity to join the Customer Strategy, Insights & Propositions team within the Customer, Brand & Engagement … function. Our purpose is to develop rich customer insight to drive the segmented customer strategy and design and deliver compelling propositions to support all our customers. At the heart of the customer strategy are our 17 million customers, who are at the forefront of every decision we make as a business. Every role, no matter its More ❯

efficiency of key controls. This role is for a 12 month fixed term contract within our first line financial crime analytics team and will see you specialise in AML Customer Risk Assessment. The team’s aim is to protect the Society and our members from financial crime, ensuring we achieve regulatory and legal compliance in a way that optimises … date, so please apply as soon as you can. What you’ll be doing You’ll be working with established frameworks, leading a new team to build out the Customer Risk Assessment controls for Nationwide’s Business and Non-Retail customers. This includes driving the uplift and re-design of the Non-Retail Customer Risk Assessment. You’ll … be responsible for managing the team delivering this review and re-design, including risk mapping and/or gap analysis, calibration of model output and documentation of the redesigned Customer Risk Assessment methodology. In addition to this, you’ll be responsible for communicating updates and progress to your Senior Manager, implementing appropriate quality controls and reporting into financial crime More ❯

Senior Customer Services Analyst (Viator) Join to apply for the Senior Customer Services Analyst (Viator) role at Viator Senior Customer Services Analyst (Viator) 3 days ago Be among the first 25 applicants Join to apply for the Senior Customer Services Analyst (Viator) role at Viator Get AI-powered advice on this job and more exclusive features. … Senior Customer Services Analyst I Viator About Viator Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. And with 300,000+ travel experiences to explore—everything from simple tours to extreme adventures (and all the niche, interesting stuff in between)—making memories that will last a … With industry- leading flexibility and last-minute availability, it's never too late to make any day extraordinary. Viator. One app, 300,000+ travel experiences you’ll remember. The Customer Insights team uses both quantitative and qualitative data to understand customer pain points along the traveller journey as well as operational efficiencies within our Customer Service department. More ❯

Senior Customer Insights Analyst I Viator About Viator Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. With 300,000+ travel experiences to explore—everything from simple tours to extreme adventures—making memories that will last a lifetime has never been easier. The Customer Insights … team uses both quantitative and qualitative data to understand customer pain points along the traveller journey as well as operational efficiencies within our Customer Service department. The Customer Insights Analytics Team is seeking a Senior Analyst for Customer Operations Analytics who has the analytical and leadership skills as well as business experience to support numerous end More ❯

Sr. Business Intelligence Engineer, Prime Video Channels - Customer Insights Job ID: Amazon Digital UK Limited Come build the future of entertainment with us. Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching? Prime Video is a premium streaming service that offers … will work closely with our business and finance teams building analytical and statistical/machine learning solutions that drive performance improvements for the business. Key focus areas will be customer insights and engagement as well as overall process optimization. You will act as a consultant to the business surfacing deep insights, providing easy to use tools for analysis and More ❯

Data and Insight Analyst - Customer Data Salary: £50,000 - £55,000 Hybrid: 2 days office based and 3 from home Location: Brighton and Hove, Sussex Talent Hub are looking for an experienced Customer Data Analyst to join a thriving business based in Central Brighton. You will play a key part of their Customer Data strategy at … an exciting time for this successful company. Key responsibilities for this Data and Insight Analyst job include: Lead the reporting, insight and analytics for the organisation, focusing on customer data and storytelling, providing pro-active reporting and actionable insights with a strong emphasis on customer acquisition and engagement and optimising lifetime member value. Regular monitoring and … reporting on key customer data metrics. Support and provide guidance on the development of campaign and overall performance reporting, actionable insight and data-driven models for use across the customer lifecycle (e.g. engagement, attrition, life-time value, segmentation and recommendations/next best action modelling). Produce data visualizations to help support and communicate important learning. Where More ❯

and help us connect people and build communities to create economic opportunity for all. Role overview This is a significant role in the UK business responsible for improving the customer experience for our private/Consumer to Consumer sellers. It is a highly collaborative role working closely with both UK and global teams to ensure we are delivering both … joined up and highly effective programmes for our customers, which deliver commercial results for the business both in terms of GMV, seller retention and Customer Satisfaction. At a UK level the role will be responsible for the deployment and scaling of our transformation value proposition of Free, Easy and Safe. They will be a champion of the UK private … the competition to fuel the growth of this critical business. Attracting new sellers, helping them to successfully list, sell and increase their frequency. What you will accomplish Understanding the customer and the market Develop a close understanding of differing seller motivations and needs in the diverse seller segments that constitute c2c. Be the voice of this internally and drive More ❯

thinking and inspirational fashion companies in the world, we have fresh products hitting our website daily and our service never stops. END. prides itself on delivering a first-class customer experience, which has underpinned our success. With over 2 million customers we deliver to over 80 countries around the world and our online business is complimented by our industry … retail stores in Newcastle, Glasgow. London, Manchester and Milan. This position oversees Insights across END. You will be the key contact for all things related to Analytics, including Digital, Customer, and Brand. The high-level focus of this role is to drive actionable insight from our data sources through reporting, analytics, and research. Key Responsibilities Ensuring all business … functions are kept aware and informed of relevant insights and analytics. Leading on customer-based insights. Highlighting and promoting the importance of effective analytics implementation and measurement for all new site functionality and initiatives. Highlighting and promoting the importance of effective analytics implementation and measurement for all new site functionality and initiatives. Driving and maintaining a customer-led More ❯

is to drive viral, advocacy-led growth. This involves harnessing the love our members have for our service and growing by systematically creating conditions that encourage and amplify organic customer-driven growth. We have an exceptional exec team in place and a strong data & analytics capability. However, to realise our full potential, we need somebody to lead us through … driving greater strategic clarity, deeper customer and market insight, and more precise measurement of execution metrics. Reporting directly to the CEO, the VP of Insights & Strategy will support the exec team and play a pivotal role in shaping our strategic direction, ensuring that we deliver this core strategy. The three core deliverables of this role: Lead the exec … team in developing a predictive growth and advocacy strategy that identifies, measures and amplifies the key drivers of viral organic growth. Build a scalable customer and market intelligence engine anticipating behavioural shifts, emerging customer trends and market opportunities. Oversee an integrated data, analytics and decision-making infrastructure to enhance performance delivery across all teams. Responsibilities Strategy & Leadership With More ❯

is to drive viral, advocacy-led growth. This involves harnessing the love our members have for our service and growing by systematically creating conditions that encourage and amplify organic customer-driven growth. We have an exceptional exec team in place and a strong data & analytics capability. However, to realise our full potential, we need somebody to lead us through … driving greater strategic clarity, deeper customer and market insight, and more precise measurement of execution metrics. Reporting directly to the CEO, the VP of Insights & Strategy will support the exec team and play a pivotal role in shaping our strategic direction, ensuring that we deliver this core strategy. The three core deliverables of this role: Lead the exec … team in developing a predictive growth and advocacy strategy that identifies, measures and amplifies the key drivers of viral organic growth. Build a scalable customer and market intelligence engine anticipating behavioural shifts, emerging customer trends and market opportunities. Oversee an integrated data, analytics and decision-making infrastructure to enhance performance delivery across all teams. Responsibilities Strategy & Leadership With More ❯

that improve efficiency, reduce costs, and enhance quality. Inventory Management: Monitor stock levels and develop systems to ensure optimal inventory and minimise waste. Demand Forecasting: Analyse trends and predict customer needs to align supply accordingly. Sales & Marketing Insight: Deliver clear, accurate data to support sales planning, promotional timing, and stock rotation. Cost Analysis: Identify cost-saving opportunities while … Kingdom 3 days ago City Of London, England, United Kingdom £500.00-£597.00 1 week ago Feltham, England, United Kingdom 1 week ago Data Analyst - Advanced SQL - Data Analysis and Customer Insight London, England, United Kingdom 3 days ago London Area, United Kingdom £60,000.00-£75,000.00 6 hours ago London, England, United Kingdom 1 week ago Greater London More ❯