101 to 125 of 305 Customer Insight Jobs in the UK

Markerstudy Group for a Data Science Analyst. You will be responsible for providing data science and analytics solutions to support our strategic roadmaps and customer propositions. Working with a variety of teams and stakeholders, you will have strong communication skills allowing the business to adopt and embed your findings. … role works closely with a wide range of internal and external stakeholders, delivering data products, insights, and analytical services across pricing, partnerships, IT, insurers, customer insight, digital, marketing, and contact-centre teams This is a great opportunity for you to accelerate your career in Data Science ...

working on projects in Graphic Design, UI Design, UX/CX Strategy and Website Design? We are seeking a talented individual with skills in Customer & User Experience to join our clients growing Digital Team. This is an exciting opportunity to play a key role in developing and transforming … client and customer journey with the business’ digital products, services and websites. You will help design user experiences, create engaging interfaces, improve customer journeys and influence how customer-centred design is embedded across the organisation . You will combine your expertise in UI Design, UX Design, Customer ...

phone proposition. Develop messaging architecture to connect with customers. Own market research - help the team identify and close gaps in both customer understanding, how much our messaging and creative resonates, and measurement of brand equity over time. Own the brand voice across all touchpoints, packaging, communications, social, product copy … campaigns, product launches, and brand moments, working with the Content Lead on creative direction, production and execution. Growth Outcomes & Funnel Accountable for marketing OKRs: customer growth, acquisition cost, sales volume, lead generation, and funnel conversion. Own the end‐to‐end funnel strategy from awareness through conversion and retention, identifying ...

Reed.ai is looking for a Reed.ai Customer Growth Manager to join their team in Holborn, London. About Us Reed.ai is an early-stage AI company on a mission to transform how people find work and how businesses find talent. We're at an exciting stage of growth, building … environments and want to play a key role in shaping the future of recruitment. Overview We're looking for a high-energy, commercially minded Customer Growth Manager to help scale Reed.ai's customer base and maximise platform engagement. Your mission will be to drive adoption, activation, retention ...

someone who thrives in a fast-moving digital environment and enjoys combining trading, merchandising and data-driven decision-making to optimise the online customer journey. Working across multiple product categories across clothing and GM, you'll play a key role in driving online sales, improving conversion and delivering … presented effectively, campaigns are executed seamlessly and commercial opportunities are maximised. Working closely with Buying, Marketing, Ecommerce, Operations and Digital teams, you'll use customer insight and performance data to improve trading performance, optimise product visibility and enhance the overall customer experience. Key Responsibilities Monitor and analyse ...

supporting a rapidly growing technology business that is building a brand - new platform bringing together multiple carbon and sustainability products into one connected customer experience. As a Platform Product Manager, you'll own a key area of this platform, leading discovery, defining solutions and working alongside engineers and designers … deliver products that solve real customer problems. You'll have genuine influence over product direction, roadmap decisions and the way AI is embedded into both the product and your own ways of working. The Opportunity You'll spend time speaking with customers, understanding market problems, testing ideas, analysing product ...

supporting a rapidly growing technology business that is building a brand - new platform bringing together multiple carbon and sustainability products into one connected customer experience. As a Platform Product Manager, you'll own a key area of this platform, leading discovery, defining solutions and working alongside engineers and designers … deliver products that solve real customer problems. You'll have genuine influence over product direction, roadmap decisions and the way AI is embedded into both the product and your own ways of working. The Opportunity You'll spend time speaking with customers, understanding market problems, testing ideas, analysing product ...

Convert leads into active clients through negotiation and relationship building Consistently meet or exceed sales targets Account Management & Relationship Development Manage and grow existing customer accounts Conduct regular client visits to strengthen relationships Identify upselling and cross-selling opportunities Provide product guidance and ongoing customer support Sales & Performance … client engagement Deliver presentations to senior stakeholders and decision-makers Negotiate pricing, terms, and contracts Maintain accurate CRM records of pipeline and activities Market & Customer Insight Monitor industry trends and competitor activity Collect and analyse customer feedback to inform business improvements Reporting & Administration Prepare sales reports, forecasts ...

step into a growing team at a key point in its data journey. You will have the chance to work on high-impact customer projects while helping shape how data science is delivered and scaled across the business. The Company They are a well-established UK retail organisation investing … capability. The business is transitioning away from ad hoc analytics towards a more structured and scalable data science approach. A major focus is on customer insight and personalisation, driven by a new loyalty programme. The culture is collaborative, pragmatic, and focused on delivering tangible value. The Role ...

lead, develop, and scale a team of Expansion Account Executives responsible for driving growth, adoption, and long term value within our existing mid market customer base (organisations typically under $1B in revenue). Your team will own upsell, cross sell, and renewal motions, ensuring customers expand successfully while maintaining … London office. What will I be doing: This role requires a leader who can build a high performing expansion engine—one that is insight driven, customer centric, and commercially disciplined. You will guide your team in identifying whitespace, deepening relationships, and aligning stakeholders around why to expand ...

seeking a high-impact FDE to drive this new engagement model. Unlike traditional professional services, this role requires deep embedding within the customer’s mission to provide ownership of their agentic future. You will be a strategic asset, dedicated to solving complex business problems using the OutSystems platform … Agentic capabilities. You will understand customer needs, scope work, prove feasibility, structure delivery, and measure value. Success means reaching outcomes.You’ll own the agentic transformation and the building process. It is expected that you:Discover and Prioritize AI-driven business use cases. Lead in what to build ...

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions … across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including ...

lead this transformation. This is a commercial product leadership role, responsible for the product vision and delivery, and for turning innovation into measurable customer value and durable revenue growth. The successful candidate will bring strong product delivery and go‐to‐market experience launching SaaS and AI‐enabled products, leadership … high‐performing teams, and the ability to build alignment between Product, Engineering, Revenue, Customer Success, and Marketing around roadmap priorities. Key Responsibilities Set Product Strategy and Roadmap Translate the long‐term vision into a commercially viable roadmap for the core board management platform and AI insight tools across ...

take ownership of features in our H&S system that sit at the heart of this vision. Whether it's improving existing customer flows, surfacing insights, or unlocking new value through AI, you’ll help shape intuitive, high-impact experiences that deliver measurable value for clients and the business. … client needs. Own product performance—tracking, analysing and improving key metrics such as adoption, engagement, satisfaction, and commercial contribution. Drive discovery and prioritisation, translating customer insight, business input, and market analysis into actionable product decisions. Shape product roadmaps that deliver both short-term value and long-term differentiation ...

take ownership of features in our H&S system that sit at the heart of this vision. Whether it's improving existing customer flows, surfacing insights, or unlocking new value through AI, you’ll help shape intuitive, high-impact experiences that deliver measurable value for clients and the business. … client needs. Own product performance—tracking, analysing and improving key metrics such as adoption, engagement, satisfaction, and commercial contribution. Drive discovery and prioritisation, translating customer insight, business input, and market analysis into actionable product decisions. Shape product roadmaps that deliver both short-term value and long-term differentiation ...

team in diagnosing issues and understanding product impacts. Ensure data assets are accessible and effectively utilised by the team to enhance product and customer insights. This role will give you the opportunity to: Choose your path to impact – we believe people are most empowered when they can act independently. ...

website and careers site. What You’ll Do Positioning & Narrative Define sharp, differentiated positioning for Modulr’s Travel and Lending solutions – grounded in deep customer insight, competitive understanding and a clear point of view on where we win. Translate a technically rich payments platform into clear, compelling messaging … team on driving measurable improvements in pipeline quality, win rates and deal velocity in your verticals. Work closely with Sales leaders to translate customer insights into messaging and enablement that reflects how buyers really make decisions. Market & Customer Intelligence Build a deep understanding of each vertical – buyer personas ...

Hybrid, 3 days in office This is a strong opportunity for a Senior Data Analyst to work across high profile marketing analytics projects, combining customer insight with commercial impact. You will have real visibility with stakeholders and the chance to influence how data drives business decisions. The Company … They are a leading customer experience consultancy within a global network, working at the intersection of data, marketing, and technology. Their analytics function brings together data science, analytics, and strategy to improve customer engagement and business outcomes. Teams operate in a collaborative, project based environment with exposure across ...

Hybrid, 3 days in office This is a strong opportunity for a Senior Data Analyst to work across high profile marketing analytics projects, combining customer insight with commercial impact. You will have real visibility with stakeholders and the chance to influence how data drives business decisions. The Company … They are a leading customer experience consultancy within a global network, working at the intersection of data, marketing, and technology. Their analytics function brings together data science, analytics, and strategy to improve customer engagement and business outcomes. Teams operate in a collaborative, project based environment with exposure across ...

product that is currently under development. The successful candidate will be responsible for defining and maintaining the complete product roadmap, aligning business objectives with customer needs, coordinating cross-functional teams, and ensuring successful delivery of product features and releases. This role requires a strategic thinker who can balance long … term vision with day-to-day execution, working closely with engineering, design, sales, marketing, customer success, and executive leadership to deliver a market-leading product. Key Responsibilities Product Strategy & Vision Take ownership of the overall product vision, strategy, and direction. Develop and maintain a comprehensive product roadmap aligned with ...

product that is currently under development. The successful candidate will be responsible for defining and maintaining the complete product roadmap, aligning business objectives with customer needs, coordinating cross-functional teams, and ensuring successful delivery of product features and releases. This role requires a strategic thinker who can balance long … term vision with day-to-day execution, working closely with engineering, design, sales, marketing, customer success, and executive leadership to deliver a market-leading product. Key Responsibilities Product Strategy & Vision Take ownership of the overall product vision, strategy, and direction. Develop and maintain a comprehensive product roadmap aligned with ...

advanced analytics, generative AI, machine learning, and intelligent automation. The individual leader will drive enterprise-scale AI adoption focused on operational efficiency, demand forecasting, customer engagement, revenue optimization, inventory management, and business process transformation. This position reports to the Chief Digital Officer and is key member of the global … Develop and execute an enterprise AI roadmap focused on Commercial Operations and Supply Chain transformation with measurable impact Lead AI initiatives across sales, marketing, customer success, market intelligence, and commercial analytics Drive intelligent automation and generative AI adoption to enhance workflows, sales enablement, customer communications, and knowledge management ...

earlier stages of your career with a passion for creating exceptional digital experiences? Do you enjoy bringing together Graphic Design, UI Design, UX Strategy, Customer Experience and Website Design to deliver innovative, user-centred solutions? We're looking for a talented Digital Designer with a strong understanding of User … Experience (UX) and Customer Experience (CX) to join our client's growing Digital Team. This is a fantastic opportunity to play a key role in shaping and enhancing the digital journey across the organisation's products, services and websites. Working collaboratively with stakeholders across the business, you'll design ...

optical customers across the territory. As Business Development Manager, you will take ownership of a defined territory, focused on driving sales growth, developing existing customer relationships, and identifying new business opportunities. You'll work closely with independent opticians and other key customers, acting as a trusted commercial partner. … converting opportunities whilst growing existing accounts Promoting a portfolio of ophthalmic lens solutions to independent optical customers Building strong, consultative relationships and understanding customer needs to deliver tailored commercial solutions Delivering engaging product presentations, training sessions and commercial meetings both in person and virtually Working collaboratively with internal teams ...

optical customers across the territory. As Business Development Manager, you will take ownership of a defined territory, focused on driving sales growth, developing existing customer relationships, and identifying new business opportunities. You'll work closely with independent opticians and other key customers, acting as a trusted commercial partner … converting opportunities whilst growing existing accounts Promoting a portfolio of ophthalmic lens solutions to independent optical customers Building strong, consultative relationships and understanding customer needs to deliver tailored commercial solutions Delivering engaging product presentations, training sessions and commercial meetings both in person and virtually Working collaboratively with internal teams ...