101 to 125 of 129 Customer Insight Jobs in the UK

account development, while building and leading a local team over time. You will act as the regional authority on go-to-market strategy, customer behaviour, and cultural nuance, working closely with global Marketing and Sales teams. This role suits someone who is passionate about marketing research, data-led decision … DACH market internally, clearly articulating opportunities, risks, and investment needs. Marketing Strategy, Research & Execution Lead market research initiatives to continuously deepen understanding of DACH customer segments, buyer behaviour, and competitive landscape Translate insights into clear positioning, messaging, and campaign strategies Localise and optimise all marketing touchpoints, including website content ...

stream of educational, trust-building content for the Clearview blog and website: Work with our Sales Director and engineers to gather technical knowledge and customer insights, then transform these into clear, engaging blog articles Create articles that answer the real questions our customers are asking - covering pricing transparency, product … need to be a professional videographer on day one, but you’ll develop these skills rapidly. Film our engineers and sales team answering customer questions, demonstrating products, and sharing expertise in our Insights Test Lab: Edit videos for YouTube - adding intros, captions, thumbnails, and calls-to-action Cut longer ...

Customer Insights & Market Research Analyst • 12-month contract • £38,000 salary • Hybrid working – 2–3 days in London A global technology organisation is hiring a Customer Insights & Market Research Analyst to support its international product marketing function. This role sits at the centre of commercial decision-making. … will take ownership of customer research projects and convert complex datasets into clear, actionable insights that directly influence product and marketing strategy across multiple regions. This is not a reporting role. It is a delivery role with visibility to senior stakeholders. Key Responsibilities Own end-to-end delivery ...

week onsite Up to £65,000 This is an exciting opportunity to take on a senior, high impact analytics role combining hands on customer and marketing analytics with the chance to shape thinking around measurement and effectiveness. You will work with well known consumer brands, contribute to strategic conversations … consumer facing brands better understand their audiences and improve campaign performance. Their work brings together data, marketing, and technology to deliver targeted communications, richer customer insights, and measurable commercial outcomes. You will join a collaborative analytics team that partners closely with internal teams and client stakeholders across digital media ...

role for someone who loves digging into data, spotting trends, and helping teams make smarter decisions. You will monitor performance, analyse user behaviour, build customer segments, and identify commercial and behavioural trends, providing clear, actionable insight for stakeholders across the business. This is a brand-new role, ideal … make an impact from day one. The ideal candidate will have experience in ecommerce environments, strong analytical capabilities, and a passion for uncovering insight from data. Role & Responsibilities Monitor site performance daily/weekly to identify issues, anomalies, and opportunities. Analyse user behaviour, journeys, funnels, and on-site interaction ...

market strategy for a global portfolio of technical B2B solutions. This role is responsible for portfolio strategy, product roadmap, positioning, and pricing—leveraging customer insights and market intelligence to prioritize investment and drive growth. The initial focus will be to guide two major product launches currently in progress while … Strategy & Portfolio Leadership Define the portfolio vision and strategy across multiple markets, including Food & Beverage, Pharma, Municipal, Pools, and Semiconductor. Govern roadmap decisions, translating customer feedback and market insights into product requirements, investment cases, and prioritization. Develop and maintain clear, consistent positioning architecture and value propositions across the portfolio. ...

looking for a hands on Digital/Technical Marketing Executive who can deliver end to end campaigns, craft high converting content, and bring customer journeys to life using platforms like Klaviyo, Pardot (MCAE), Microsoft Dynamics Customer Insights Journeys, and wider CRM tools. If you're organised, curious … excited by how data, triggers, and smart workflows can drive customer value - you'll be right at home here. What you'll be doing Campaign & Content Delivery Owning multi channel marketing campaigns from concept to execution, with email at the core Writing crisp, conversion driven copy for emails, landing ...

just selling software - you're helping companies to improve employee productivity, reduce absenteeism, and free up precious HR resource. Be the voice of the customer: You're the bridge between the market and the product team. You’re responsible for gathering valuable customer insights and sharing with … sharing resources to nurture and convert leads post-demo. Account management: You’ll continue post-sale relationship management to ensure that every new customer has a smooth onboarding experience. Tracking sales performance: You'll track and monitor your progress toward monthly and quarterly sales targets, calculating what you need ...

high-growth, AI-powered customer communications platform is used by over 20,000 companies globally to drive revenue, improve resolution times, and scale customer-facing teams. The platform brings together voice, messaging, and AI capabilities into a single unified workspace. The organisation is redefining how businesses communicate with … focus, and execution discipline. It offers an environment where impact is visible, decisions are made quickly, and growth opportunities are tangible. The culture is customer-focused, data-led, and outcome-oriented. There is a strong emphasis on ownership, continuous improvement, and operating with pace. It is well suited ...

solution discussions Handle inbound inquiries and convert them into sales opportunities Follow up with existing customers to drive cross-sell and up-sell Address customer objections and clearly communicate value propositions Prepare pricing, proposals, and sales-related documentation Collaboration & Market Contribution Collaborate with internal teams to define and execute … effective sales strategies Transfer qualified opportunities to relevant stakeholders with complete and actionable information Provide market and customer insights based on direct prospect interactions Support marketing initiatives such as trade shows, events, and webinars when needed Brand & Professional Development Represent the company’s brand and positioning in all customer ...

technical guidance across API integrations, data‐workflow design, architecture, troubleshooting, and best‐practice implementation, supported by clear documentation. Partner with regional commercial teams - Sales, Customer Success, GPRG, Intelligence, and Product Management - to guide customers through evaluation, onboarding, and adoption. Bridge commercial and technical leadership by capturing and prioritising customer … refining methodologies. Shape global processes and automation initiatives that scale pre‐sales and delivery excellence. What You’ll Bring You are an experienced, customer‐facing technologist who thrives on turning technical detail into business value, earning trust through expertise, and collaborating globally to deliver measurable outcomes in pre-sales ...

customers and contact centre agents in real time based on how well they are likely to interact, leading to better experiences across the entire customer journey. As our products evolve, it is our mission to retain and grow revenue by creating repeatable, AI-driven solutions that transition from high … learn more, visit www.afiniti.com. Our Vision Afiniti's vision is to lead the contact centre industry by delivering innovative AI solutions that uniquely enhance customer lifetime value and operational efficiency, earning us the trust of leading consumer companies worldwide. Our Ways of Working At Afiniti, how we work ...

proactive prospecting, consultative selling, and strategic relationship building across Managed Service Providers (MSPs) and enterprise organisations. You will use your ITSM expertise to understand customer challenges, articulate value, and position our solutions as a trusted extension of their IT operations. This is a great opportunity to join a fast … approach Leverage CRM and sales tools such as HubSpot, Salesforce, and LinkedIn Sales Navigator Solution Sales & Deal Management Lead discovery sessions to understand customer ITSM challenges and requirements Deliver tailored demos, presentations, and proposals aligned to business needs Manage complex, multi-stakeholder sales cycles effectively Own the full sales ...

align marketing efforts with product development. Create and manage marketing campaigns to drive product awareness and sales. Conduct market research to identify trends, customer needs, and opportunities for growth. Craft compelling product messaging and positioning to differentiate offerings in the Technology market. Analyse campaign performance and provide actionable insights … markets. * Strong understanding of GTM strategies within the tech sector. * Strong understanding of product positioning and branding strategies. * Proficiency in analysing market trends and customer insights, and able to translate data into actionable insights. * Excellent communication and collaboration skills. * Ability to manage multiple projects and meet deadlines effectively. * Knowledge ...

ensure smooth onboarding Proactively identify and deliver upsell and cross-sell opportunities within existing accounts Marketing & Growth Support Create and refine case studies, customer stories and testimonials to be used in business development Work with freelancers to create marketing materials for sales and awareness purposes. Collaborate with the sales … content, feeding insights back into future activity Own the company’s presence on LinkedIn and actively manage other relevant social platforms Feed real-world customer insights back into messaging and positioning Experience Required 2+ years’ experience in business development, B2B sales, partnerships or a commercial role with experience ...

Customer Insights & Market Research Specialist Location: London (Shoreditch) hybrid Contract: 12 months Salary: £35,000 - £38,000 We are partnering with a global SaaS organisation to hire a Customer Insights & Market Research Specialist to join a high-performing international product marketing team. This is a hands-on role … external agencies to deliver insights that directly shape product and marketing strategy across multiple regions. Key Responsibilities Lead the design and delivery of customer research projects aligned to business priorities Develop research briefs, questionnaires and discussion guides across quantitative and qualitative methodologies Analyse and synthesise data from multiple sources ...

exceptional Implementation Specialist to join our growing Implementation team. The Role As an Implementation Specialist , you will be at the heart of our customer onboarding journey — ensuring every new client experiences a seamless transition from contract signature to successful go-live. You’ll work closely with customers and internal … teams across Sales, Product, Tech, QA, Customer Success and Support to deliver high-quality implementations that are on time, within scope, and aligned to customer needs. This role is ideal for someone who thrives in a fast-paced SaaS environment, enjoys working directly with clients, and takes pride ...

products and services to target and generate high quality leads, pipeline and revenueSALES ENABLEMENT -Build locally adapted marketing materials and value proposition for targeted customer segment-Map key players and potential strategic partners. Identify targets on segment and facilitate first discussions-Work with Account team, Solution Sales, PLMs … deployment of segment offers on existing customer base-Work closely with the sales teams to establish clear customer insights (strategic priorities, organizational leverage & obstacles, purchasing criteria)-Contribute to answer local RFPs and RFQs to deliver revenue, including the gathering of all local intelligence supporting the recommendation of pricing ...

prospects' workflows and show how Linda unlocks real efficiency and patient access. Cross-functional collaboration — work closely with product, engineering, and ops to relay customer insights and ensure smooth onboarding. Customer relationships — build long-term trust and maximise account value through upsell, cross-sell, and expansion. Sales infrastructure ...

technically accurate and commercially impactful campaigns Turn product capabilities into clear user value and real-world use cases Work with data teams to develop insight-led content and define meaningful metrics Feed market and customer insights back into the product roadmap Ensure consistent, coherent product messaging across ...

Aircall is a unicorn AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, faster resolutions, and scale. We’re redefining what a customer communications platform can be—by combining voice, SMS, WhatsApp, and AI into one seamless workspace. Our momentum comes from … simple but powerful idea: help every customer-facing team work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call tasks, and AI Assist Pro delivers real-time guidance that helps people do their best work. The result—companies grow revenue, deliver faster ...

nurture prospects to maintain engagement Relationship & Market Development Build positive working relationships with operators Develop a solid understanding of the market and customer needs Share feedback and insights with the sales and product teams Pipeline & Sales Support Support the sales team in progressing early-stage opportunities Maintain accurate records … HubSpot) Help ensure consistent follow-up and pipeline hygiene Sales Enablement & Marketing Support Support marketing and sales with customer insights and outreach feedback Contribute to messaging improvements and outreach templates Optional/Nice to Have Exposure to product demos or willingness to learn What Success Looks Like Qualified meetings ...

hands‐on executor who thrives in a fast‐paced environment, enjoys working across functions, and is passionate about building products that solve real customer problems. Responsibilities Define and launch a high‐impact product strategy, prioritising the top value streams for attribute enrichment based on data, customer insights … business goals. Develop and clearly communicate a compelling value proposition for the Attribute Enrichment product, validated by customer feedback. Drive product adoption by leading iterative development and release cycles that directly improve customer experience and satisfaction. Work closely with our PSL and go‐to‐market teams to reduce ...

SaaS solutions for the Office of the CFO, such as Accounts Payables, Accounts Receivables, Invoice Delivery and E-invoicing, Cash Management, as well as Customer Communications Management solutions. The roleisresponsible forshaping and driving the success ofQuadient’sEmbeddedPayments portfolio. This position is central toQuadient’sgrowth strategy, ensuring that payment capabilities … marketexpertise, and operational execution. It focuses on capturing value from over €100billionannual transactions processed throughQuadient’sSaaS softwareplatforms,byidentifyinganddelivering innovative payment solutions that meet evolving customer needs andcomply withregulatory standards across multiple regions. Your role in our future: Define and execute the global go-to-market strategy forembeddedpayment solutions, ensuring ...

solutions, delivering technical demonstrations, and guiding successful implementation. The Role As a Solutions Engineer , you will act as a trusted technical advisor throughout the customer journey. You will work closely with account executives, product managers, and engineering teams to understand customer requirements, design solution architectures, and deliver technical … demonstrations and proof-of-concept implementations. This role combines technical architecture, system integration, and customer engagement , helping organisations adopt modern cloud, AI, and data technologies . What You’ll Be Doing • Work with enterprise customers to understand technical requirements and solution architecture • Design and deliver technical product demonstrations tailored ...