101 to 125 of 133 Customer Insight Jobs in the UK

ways to use intelligent data solutions, working alongside innovative thinkers and technical specialists to unlock the full potential of advanced analytics and automation. Principal Data Scientist Credit Risk and Customer Insights - We're also seeking a Principal Data Scientist with strong experience in debt and credit risk, ideally with a background in customer segmentation. In this role, you … ll help us better understand our customers, building models and insights that support fair, informed decisions and stronger customer relationships. Here's a taste of what you'll be doing: As a Principal Data Scientist, you'll combine deep technical expertise with a consultative, collaborative approach. Across these roles, you will: Lead data science projects from initial ideas through … through advanced analytics and data-driven insights Translate complex business requirements into practical models that directly influence commercial decisions Questions about this role? Reach out to Credit risk and Customer Insights Focus Support strategic decision-making around debt, credit risk and customer segmentation Build robust predictive models and propensity models to better understand our customers Partner with business More ❯

of a product or a set of complex product features. This individual is responsible for crafting and executing a commercially successful product strategy, informed by both qualitative and quantitative customer insights. Operating with minimal supervision, the role involves leading cross-functional project execution and driving measurable product outcomes. They will build strong relationships with technology teams to identify and … implement solutions that address customer needs. They will be recognised as a key stakeholder in evaluating and providing feedback on new feature proposals. Works in partnership with Technology to build prototypes and solve complex design challenges using agile methodologies. This position demands strategic thinking, a strong customer focus, and the ability to deliver impactful product solutions in a … dynamic and fast-paced environment. Responsibilities Understands customer needs and market trends through direct engagement and analysis. Liaises with stakeholders and users of the system to understand and prioritize requirements Develops and subsequently owns the short- and long-term roadmap for the product Aligns team efforts to deliver customer-centric solutions and segment-specific strategies. Uses data and More ❯

platform and manage the migration path of all customers onto the new platform Manage, coach the direct reporting Product Managers Align product planning and execution with strategic goals and customer insights Prioritise product initiatives based on value, feasibility, risk, and customer demand Drive the evolution of Workspace (checklists, triage, dashboards) and One Vixio (navigation, search, user UX) Ensure More ❯

and efficiency while protecting the financial health of the business. You'll design and implement best-in-class processes with a high degree of AI and automation that balance customer experience with strong credit outcomes, using data-driven insights and innovative approaches tailored to the unique dynamics of the car loan market. This is a high-impact role for … owning the end-to-end collections and recoveries strategy, from early-stage arrears through to late-stage recoveries and external partnerships. Building scalable processes, policies, and playbooks that balance customer care, operational efficiency, and commercial outcomes. Delivering in-market results by driving repayment performance, reducing arrears rates, and optimising recovery strategies. Establishing and managing relationships with external agencies, technology … other partners critical to collections and recoveries. Recruiting, coaching, and leading a high-performing team while embedding a culture of accountability, empathy, and continuous improvement. Using data, AI, and customer insights to identify trends, inform strategy, and continuously improve processes. Ensuring all activities meet regulatory, legal, and compliance standards, with a strong focus on the fair treatment of customers. More ❯

of your connected life. We've been awarded the UK's best network for the last 10 years. It's central to our vision – to be the most personal customer-focused technology company in the UK. That means earning a place on customers' home screens by offering them more than ever before, whether that's helping their home run … we're going and what we're going to do. Want to join in? The Scope As a Service Designer, you will play a critical role in shaping impactful customer- and guide-centric solutions that seamlessly align with business goals and operational realities. By leveraging your expertise in user centred design and service innovation, you will drive the creation … of meaningful experiences that deliver value for both customers and the organization. You will provide impartial and objective assessments of customer and guide experiences, ensuring that gaps and opportunities are identified and addressed. This Service Designer role involves designing and delivering engaging customer and guide experiences as well as facilitating walkthroughs of those experiences for senior stakeholders, up More ❯

Engage with technology executives, engineers, and stakeholders in pre-sales technical conversations and long-term relationship management. Design, develop, and oversee solutions to ensure successful deployment of Kosli, meeting customer control and audit requirements. Develop end user documentation, tutorials, blog posts, and videos explaining the capabilities of Kosli Provide product feedback to the engineering team, contributing to the product … roadmap with customer insights. Help shape Kosli's service offerings, including training and onboarding programs for new customers. Support marketing efforts through content creation, including blog posts, webinars, and live events. Collaborate in the Sales and Field Services Team to deliver exceptional customer service. You might be a great fit for this role if you have: Live in … AWS/Azure/GCP certifications, CISSP, CISM, or other security certifications are a plus Generous equity plan. Remote-first working environment with travel to our Oslo office and customer sites across Europe (London, Zurich, and more). Opportunity to work on innovative solutions with a passionate and driven team. If you are excited by the idea of transforming More ❯

sales, business development and marketing to create and influence the implementation of one Unipart improvement roadmap to increase usage and value from the CRM (including segmentation) Develop reporting on customer funnel performance, measuring against KPIs and benchmarks and supporting on developing consistent reporting Establish data quality checks (automating where possible) to ensure data quality meets specified quality and legal … leads and support operational needs Set up templates (reports, dashboards, forms etc.) to optimise consistent use across the teams Keep up to date with CRM innovation to continually improve customer engagement Assist with creating, editing and A/B testing HubSpot landing pages, forms, and CTAs - liaising with relevant stakeholders throughout the process. Managing HubSpot landing page and email … and do your best work every day. You may also have experience in the following: Marketing analytics, Campaign performance reporting, Data-driven marketing, Marketing ROI, Marketing dashboards and KPIs, Customer funnel analysis, Marketing data quality, B2B marketing operations, Commercial Effectiveness Manager, CRM Manager, CRM and Marketing Automation Manager, Marketing Effectiveness Manager, Commercial Performance Manager, Growth Operations Manager, Revenue Operations More ❯

and execution for the client's invoicing experience across web, mobile, and APIs. You'll work cross-functionally with design, engineering, risk, analytics, and other teams to bring innovative, customer-centric solutions to life-and especially in the areas of AI-powered tools, automation, and reporting. Responsibilities include: Define and drive the product strategy and roadmap Collaborate with design … engineering, risk, analytics and content teams to deliver features. Use customer insights and data to inform decisions and prioritize initiatives. Build AI-driven tools Lead the roadmap for APIs and integrations for enterprise sellers and developers. Own and expand reporting and analytics tools used by customers. Partner on go-to-market plans, feature launches, and internal/external communication. More ❯

develop new business opportunities Nurture relationships through long sales cycles (4 months - 3 years) Represent us at UK and German trade shows, engaging and qualifying leads Strategic Impact: Translate customer insights into marketing content ideas Use LinkedIn and CRM tools to research targets and manage pipeline Contribute to our overall sales and marketing strategy Collaborative Culture: Work closely with … our international manufacturing partners Be part of an "all hands on deck" team environment Share your perspective from customer meetings to help us improve What We're Offering 💰 Competitive Package: Base Salary: £52,000 - £58,000 Performance Bonus: Up to 15% (potential total package £59,800 - £66,700) Car Allowance: To support travel and commuting costs Holiday: 28 days More ❯

develop new business opportunities Nurture relationships through long sales cycles (4 months - 3 years) Represent us at UK and German trade shows, engaging and qualifying leads Strategic Impact: Translate customer insights into marketing content ideas Use LinkedIn and CRM tools to research targets and manage pipeline Contribute to our overall sales and marketing strategy Collaborative Culture: Work closely with … our international manufacturing partners Be part of an "all hands on deck" team environment Share your perspective from customer meetings to help us improve What We're Offering 💰 Competitive Package: Base Salary: £52,000 - £58,000 Performance Bonus: Up to 15% (potential total package £59,800 - £66,700) Car Allowance: To support travel and commuting costs Holiday: 28 days More ❯

develop new business opportunities Nurture relationships through long sales cycles (4 months - 3 years) Represent us at UK and German trade shows, engaging and qualifying leads Strategic Impact: Translate customer insights into marketing content ideas Use LinkedIn and CRM tools to research targets and manage pipeline Contribute to our overall sales and marketing strategy Collaborative Culture: Work closely with … our international manufacturing partners Be part of an "all hands on deck" team environment Share your perspective from customer meetings to help us improve What We're Offering 💰 Competitive Package: Base Salary: £52,000 - £58,000 Performance Bonus: Up to 15% (potential total package £59,800 - £66,700) Car Allowance: To support travel and commuting costs Holiday: 28 days More ❯

develop new business opportunities Nurture relationships through long sales cycles (4 months - 3 years) Represent us at UK and German trade shows, engaging and qualifying leads Strategic Impact: Translate customer insights into marketing content ideas Use LinkedIn and CRM tools to research targets and manage pipeline Contribute to our overall sales and marketing strategy Collaborative Culture: Work closely with … our international manufacturing partners Be part of an "all hands on deck" team environment Share your perspective from customer meetings to help us improve What We're Offering 💰 Competitive Package: Base Salary: £52,000 - £58,000 Performance Bonus: Up to 15% (potential total package £59,800 - £66,700) Car Allowance: To support travel and commuting costs Holiday: 28 days More ❯

prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As a Vanta Customer Success Manager you will play a pivotal role in guiding customers through their security and compliance journeys with Vanta's specialized solutions. By combining your customer-centric approach … of the book of business. Vanta's success over the last year was exponential and we are now working to solve the problem of how to provide world-class customer experience to as many security-minded software companies as possible. As a Vanta Customer Success Manager, you will be the voice of Vanta, responsible for helping keep our … happy. This role is hybrid in our London office 3 days per week and is not eligible for remote work at this time. What you'll do as a Customer Success Manager at Vanta: Guide our customers in our Growth segment through onboarding, implementation, product adoption, and value-driven success. Work with Vanta customers across industries, functions, and stages More ❯

exploring emerging technologies, think in experiments, and love turning zero into something, we want to talk to you. As Innovation Product Manager, you'll sit at the intersection of customer insights, emerging trends, and product experimentation, leading initiatives that shape our future strategic direction and its product roadmap. What you'll do Partner with the Director of Product/… SLT to identify high-potential opportunities through research, trend analysis and customer insights Design and run lean experiments to validate product-market fit, from concept to prototypes to pilot Collaborate with closely with design, engineering, and stakeholders to test bold ideas quickly and effectively Translate insights into concept pitches, MVPs and business cases for internal buy-in Champion a More ❯

exploring emerging technologies, think in experiments, and love turning zero into something, we want to talk to you. As Innovation Product Manager, you'll sit at the intersection of customer insights, emerging trends, and product experimentation, leading initiatives that shape our future strategic direction and its product roadmap. What you’ll do Partner with the Director of Product/… SLT to identify high-potential opportunities through research, trend analysis and customer insights Design and run lean experiments to validate product-market fit, from concept to prototypes to pilot Collaborate with closely with design, engineering, and stakeholders to test bold ideas quickly and effectively Translate insights into concept pitches, MVPs and business cases for internal buy-in Champion a More ❯

exploring emerging technologies, think in experiments, and love turning zero into something, we want to talk to you. As Innovation Product Manager, you'll sit at the intersection of customer insights, emerging trends, and product experimentation, leading initiatives that shape our future strategic direction and its product roadmap. What you’ll do Partner with the Director of Product/… SLT to identify high-potential opportunities through research, trend analysis and customer insights Design and run lean experiments to validate product-market fit, from concept to prototypes to pilot Collaborate with closely with design, engineering, and stakeholders to test bold ideas quickly and effectively Translate insights into concept pitches, MVPs and business cases for internal buy-in Champion a More ❯

multi-site rollouts across complex client portfolios. Build long-term partnerships with senior stakeholders, acting as a trusted advisor on compliance, safety, and operational technology. Report on market trends, customer insights, and competitor activity to inform strategic planning and product development. About you 3+ years’ experience in a 360 sales role (business development + account management) within a complex … company growth Arius Recruit is exclusively hiring for this role. We connect experienced sales professionals with senior commercial opportunities across the UK . We specialise in Sales, Account Management, Customer Success, and Executive-level hiring for high-growth technology sectors, including SaaS, CyberSecurity, AI, DeepTech, FinTech, RegTech, Data & Analytics, and Financial Crime software. Arius Recruit Ltd is acting as More ❯

multi-site rollouts across complex client portfolios. Build long-term partnerships with senior stakeholders, acting as a trusted advisor on compliance, safety, and operational technology. Report on market trends, customer insights, and competitor activity to inform strategic planning and product development. About you 3+ years’ experience in a 360 sales role (business development + account management) within a complex … company growth Arius Recruit is exclusively hiring for this role. We connect experienced sales professionals with senior commercial opportunities across the UK . We specialise in Sales, Account Management, Customer Success, and Executive-level hiring for high-growth technology sectors, including SaaS, CyberSecurity, AI, DeepTech, FinTech, RegTech, Data & Analytics, and Financial Crime software. Arius Recruit Ltd is acting as More ❯

multi-site rollouts across complex client portfolios. Build long-term partnerships with senior stakeholders, acting as a trusted advisor on compliance, safety, and operational technology. Report on market trends, customer insights, and competitor activity to inform strategic planning and product development. About you 3+ years’ experience in a 360 sales role (business development + account management) within a complex … company growth Arius Recruit is exclusively hiring for this role. We connect experienced sales professionals with senior commercial opportunities across the UK . We specialise in Sales, Account Management, Customer Success, and Executive-level hiring for high-growth technology sectors, including SaaS, CyberSecurity, AI, DeepTech, FinTech, RegTech, Data & Analytics, and Financial Crime software. Arius Recruit Ltd is acting as More ❯

Fantastic opportunity for a highly analytical and consultative CSM who enjoys driving actionable insights with enterprise brands. The Company Highly sophisticated machine learning customer insights and automation Backed by $100m+ in funding 2 out of 3 managers promoted from within Trusted by global leaders in eCommerce & gaming Offices in New York, London & more 500+ employees + world-class Data … team The Role High touch, data centric and product focussed Platform training, guidance and advice to clients to ensure optimum utilisation of the platform Ensure Enterprise customers understand their customer data and drive actionable insights Desired Skills & Experience Enterprise Customer Success within B2B SaaS Highly analytical, comfortable presenting data insights High touch consultative approach More ❯

Fantastic opportunity for a highly analytical and consultative CSM who enjoys driving actionable insights with enterprise brands. The Company Highly sophisticated machine learning customer insights and automation Backed by $100m+ in funding 2 out of 3 managers promoted from within Trusted by global leaders in eCommerce & gaming Offices in New York, London & more 500+ employees + world-class Data … team The Role High touch, data centric and product focussed Platform training, guidance and advice to clients to ensure optimum utilisation of the platform Ensure Enterprise customers understand their customer data and drive actionable insights Desired Skills & Experience Enterprise Customer Success within B2B SaaS Highly analytical, comfortable presenting data insights High touch consultative approach More ❯

Fantastic opportunity for a highly analytical and consultative CSM who enjoys driving actionable insights with enterprise brands. The Company Highly sophisticated machine learning customer insights and automation Backed by $100m+ in funding 2 out of 3 managers promoted from within Trusted by global leaders in eCommerce & gaming Offices in New York, London & more 500+ employees + world-class Data … team The Role High touch, data centric and product focussed Platform training, guidance and advice to clients to ensure optimum utilisation of the platform Ensure Enterprise customers understand their customer data and drive actionable insights Desired Skills & Experience Enterprise Customer Success within B2B SaaS Highly analytical, comfortable presenting data insights High touch consultative approach More ❯

is for a strategic thinker and hands-on executor who thrives in a fast-paced environment, enjoys working across functions, and is passionate about building products that solve real customer problems. Day-to-day you will: Define and launch a high-impact product strategy, prioritising the top value streams for attribute enrichment based on data, customer insights, and … business goals. Develop and clearly communicate a compelling value proposition for the Attribute Enrichment product, validated by customer feedback. Drive product adoption by leading iterative development and release cycles that directly improve customer experience and satisfaction. Work closely with our PSL and go-to-market teams to reduce time-to-demo, ensuring seamless and rapid testing of attribute … roadmap decisions. Champion a fast-paced, high-quality, iterative product development cycle, ensuring that the team can quickly adapt to change. Collaborate cross-functionally with engineering, product, sales, and customer success to streamline workflows and reduce friction. Be the voice of the customer and the business, ensuring the Attribute Enrichment roadmap aligns with real needs and delivers measurable More ❯

and re-launch campaigns including go-to-market planning, channel strategies, sales enablement materials, and launch communications. Collaborate with E-Commerce to gather insights and translate product details into customer-centric messaging. Conduct competitive analysis, stay ahead of industry trends and gather customer insights to set and refine messaging and positioning. Support the creation of product demo scripts … customer case studies, and webinar content aligned with launch and adoption goals. Content Strategy and Creation: Plan and execute a content calendar aligned with product milestones, seasonal campaigns, and SEO strategy. Write, edit, and manage high-quality content including articles, social media posts, email campaigns, landing pages, and video scripts. Manage the subcontractors to ensure that the content for … degree in a marketing-related subject would be ‘a nice to have'. Strong copywriting and storytelling skills , with the ability to translate industry-specific concepts into clear, engaging customer-facing content. Proven experience managing product launches or major content campaigns . Knowledge of SEO, analytics tools (Google Analytics, HubSpot, etc.) , and digital marketing best practices. Experience working in More ❯

and re-launch campaigns including go-to-market planning, channel strategies, sales enablement materials, and launch communications. Collaborate with E-Commerce to gather insights and translate product details into customer-centric messaging. Conduct competitive analysis, stay ahead of industry trends and gather customer insights to set and refine messaging and positioning. Support the creation of product demo scripts … customer case studies, and webinar content aligned with launch and adoption goals. Content Strategy and Creation: Plan and execute a content calendar aligned with product milestones, seasonal campaigns, and SEO strategy. Write, edit, and manage high-quality content including articles, social media posts, email campaigns, landing pages, and video scripts. Manage the subcontractors to ensure that the content for … degree in a marketing-related subject would be 'a nice to have'. Strong copywriting and storytelling skills , with the ability to translate industry-specific concepts into clear, engaging customer-facing content. Proven experience managing product launches or major content campaigns . Knowledge of SEO, analytics tools (Google Analytics, HubSpot, etc.) , and digital marketing best practices. Experience working in More ❯