101 to 125 of 367 Customer Insight Jobs in the UK

CRO Analyst

Hiring Organisation
Harnham - Data & Analytics Recruitment
Location
Lancashire, England, United Kingdom
Employment Type
Full-Time
Salary
£35,000 - £40,000 per annum
Analyst Lancashire (Hybrid, 3 days in office) Up to £40,000 + Bonus + Benefits If you're passionate about conversion rate optimisation, digital customer experience, and using data to shape commercial decisions, this is an excellent opportunity to join a well-established eCommerce business. You'll play … role in driving online performance, influencing website improvements, and helping deliver a best-in-class customer journey through testing, insight, and experimentation. The Company This organisation is a recognised UK retail brand with a strong digital presence and a continued focus on enhancing the online customer experience. ...

Manager, Wholesale Trade Account Management

Hiring Organisation
MasterCard
Location
London, United Kingdom
Salary
£ 80 K
wholesale trade customers once commercial deals have been signed. This role is focused on ensuring that signed opportunities translate into successful implementation, sustained customer adoption and measurable GDV growth.The successful candidate will act as the post-sale commercial owner for key wholesale trade relationships, working closely with customers, internal … primary commercial point of accountability.• Build trusted relationships with CFOs, Procurement Leads, Heads of AR/Collections, finance operations and commercial leaders.• Understand each customer’s operating model, payment flows, onboarding needs, AR processes and growth potential.• Maintain clear account plans covering implementation progress, stakeholder engagement, volume ramp ...

Business Development Lead (Digital Customer Solutions/Retail)

Hiring Organisation
Brambles
Location
London, United Kingdom
Salary
£ 70 K
maximize your work-life balance and flexibility through our Hybrid Work Model.Job DescriptionThis role is focused on growing our UK retail customer base by using data, insight and proven solutions to solve real commercial and operational challenges for retailers and FMCG partners.We are looking for a commercially strong … value.This is a consultative, value led sales role. It is less about high volume cold hunting and more about building trust, shaping opportunities through insight, and landing well evidenced deals that deliver measurable outcomes for customers..Key Responsibilities May Include:Develop and implement comprehensive business development strategies to achieve growth ...

Business Development Lead (Digital Customer Solutions/Retail)

Hiring Organisation
Brambles
Location
Manchester, Greater Manchester, United Kingdom
Salary
£ 60 K
maximize your work-life balance and flexibility through our Hybrid Work Model.Job DescriptionThis role is focused on growing our UK retail customer base by using data, insight and proven solutions to solve real commercial and operational challenges for retailers and FMCG partners.We are looking for a commercially strong … value.This is a consultative, value led sales role. It is less about high volume cold hunting and more about building trust, shaping opportunities through insight, and landing well evidenced deals that deliver measurable outcomes for customers..Key Responsibilities May Include:Develop and implement comprehensive business development strategies to achieve growth ...

Head of Digital Transformation & Innovation

Hiring Organisation
COREcruitment
Location
London, United Kingdom
Salary
£ 60 K
growing, experience led hospitality business in a newly created senior leadership role.We're looking for someone who is passionate about digital innovation, technology and customer experience, with the vision to shape and deliver a digital strategy that enhances the guest journey, drives commercial performance and supports business growth. This … heart of the business, working closely with Marketing, Operations, Sales and the Senior Leadership Team to identify new technologies, improve customer engagement and lead digital transformation across a growing multi-site hospitality portfolio.The RoleYou will take ownership of the organisation's digital ecosystem, customer loyalty programme, CRM strategy ...

Head of Business Development & Sales - APAC

Hiring Organisation
Roke
Location
Romsey, Hampshire, United Kingdom
Salary
£ 70 K
setting regional sales strategy, leading the APAC team, developing people and delivering sustainable revenue growth across the APAC region.The role involves being a senior customer-facing representative of Roke and accountable for the performance, direction and governance of APAC business development and sales activity. The post holder will lead … progressed and converted into revenue while maintaining Roke’s position as a trusted partner to clients, partners and stakeholders. They will provide strategic direction, customer insight and leadership across sensing, communications, cyber and intelligence opportunities, ensuring Roke’s class-leading products and services are positioned effectively and consistently ...

Product Manager

Hiring Organisation
JP Morgan Chase
Location
London, United Kingdom
Salary
£ 80 K
driven product managementPartner with Product Managers, Product Owners, Engineering, Design, and business stakeholders — internally and across our client engagements — to define clear product outcomes, customer value measures, and success metrics that shift the focus from output to impact.Strengthen product discovery and validationCoach teams in customer-centric product practices … promoting accountability for business outcomes.Facilitate strategic prioritizationGuide leadership teams through product planning, roadmap development, investment trade-offs, dependency management, and prioritization discussions grounded in customer and business value.Use data to improve product decisionsLeverage customer, operational, financial, and product performance metrics to identify opportunities, validate investments, and continuously improve ...

Solutions Consultant

Hiring Organisation
Synthesia
Location
London, United Kingdom
Salary
£ 80 K
consultative Solutions Consultant to drive technical validation and value realization for Synthesia across both prospects and customers.This role sits at the intersection of Sales, Customer Success, and Product, and is responsible for ensuring that Synthesia is not only understood - but proven, adopted, and expanded based on clear business outcomes.You … risks early, before they derail the deal or weaken rolloutOwn solution design and technical validationTranslate business needs into clear solution approaches, validation plans, and customer-facing recommendationsDesign and run pilots, workshops, demos, and proof points with explicit success criteria and business outcomesConnect Synthesia capabilities to customer KPIs such ...

Senior UX Researcher

Hiring Organisation
AJ BELL BUSINESS SOLUTIONS LIMITED
Location
Salford, Greater Manchester, North West, United Kingdom
Employment Type
Permanent
experience. This is an exciting opportunity to shape the future of our products by helping AJ Bell better understand our customers and make smarter, insight-driven decisions that enhance their experience. Reporting to the UX Research Lead, you will lead complex, higher-risk, and strategically significant research across … proposition, working closely with Product Managers, UX Designers, and other stakeholders to uncover meaningful insight and shape decision-making. Working within an established UX Research function, you will contribute to a growing body of customer understanding while helping to raise the quality, consistency and impact of research through ...

Senior Product Researcher

Hiring Organisation
Hackajob Ltd
Location
Hounslow, London, United Kingdom
Employment Type
Permanent
Salary
£90,000
Research team within the Commercial directorate, acting as a strategic research partner across the product lifecycle. This team plays a vital role in ensuring customer insight is embedded into product decision-making, helping shape digital experiences that improve customer outcomes and drive commercial performance. What … senior product, design and business stakeholders Advise teams on when and how to use research, helping scope and shape product strategy based on insight Confidently present research findings and recommendations to senior leadership Advocate for user-centred thinking across the organisation Lead mixed-method research projects that span discovery ...

Senior Product Manager

Hiring Organisation
Diligent
Location
London, United Kingdom
Salary
£ 70 K
risk and compliance SaaS platform, shaping how senior leaders and boards collaborate, communicate and make decisions in a secure, modern way. You’ll turn customer problems and market insights into simple, impactful product experiences, and work closely with engineering, design, and go‐to‐market teams to bring them … life. In this Senior Product Manager role, you’ll spend your time deeply understanding customer needs, prioritising what truly moves the needle, and defining clear success metrics for everything you ship. You’ll lead a cross‐functional squad, manage the product backlog, and launch features that drive engagement, adoption ...

Portfolio Manager - Digital Customer Experience

Hiring Organisation
The Very Group
Location
Liverpool, Merseyside, United Kingdom
Salary
£ 60 K
go. If you love making a difference, you’ll love making it sparkle for millions of Very customers. This role spans our Digital Customer Experience and Marketing Tech functions: our Digital Customer Experience team owns the end-to-end journey across web and app, creating seamless, insight … designs, builds, integrates, and operates the technology that underpins our marketing strategy. Bringing together Product, UX, Research, Engineering, Delivery and BA expertise, we use customer insight and data to design, build and optimise intuitive, high-performing journeys that remove friction, improve engagement, and deliver measurable value. About ...

Legal Engineer

Hiring Organisation
RELX Group
Location
Exeter, Devon, United Kingdom
Salary
£ 70 K
technology.As a Legal Engineer, you will act as the bridge between LexisNexis technology and the legal professionals who use it every day. Working alongside Customer Success and Account Management, you will lead workflow discovery sessions, design and implement AI-enabled solutions, and help customers realise measurable improvements in efficiency … current legal processes, identify pain points and define opportunities for AI-enabled improvement.Design, configure and deploy AI-enabled workflows and skills that align with customer processes and business objectives.Deliver targeted onboarding, enablement and adoption sessions tailored to different user groups and practice areas.Work alongside Customer Success to embed ...

Radar Sales Manager

Hiring Organisation
Thales Group
Location
Templecombe, Somerset, United Kingdom
Salary
£ 60 K
infrastructure. Drive the adoption of next-generation technologies and help define future capability roadmapsHigh-Impact, High-Visibility Role - work at the heart of strategic customer engagement, leading complex capture activities and partnering with senior decision-makers across UK Government, the MoD and industryCutting-Edge Radar Innovation - join a global … integrated air defence domainsOur OpportunityReporting to the Sales Director (AOW), you will be responsible for driving order intake growth, maximising GMOI and strengthening customer satisfaction across the UK market. You will identify, qualify and mature strategic opportunities, undertake detailed customer mapping using the Blue Sheet methodology (or equivalent ...

Radar Sales Manager

Hiring Organisation
Thales Group
Location
Bristol, Gloucestershire, United Kingdom
Salary
£ 60 K
infrastructure. Drive the adoption of next-generation technologies and help define future capability roadmapsHigh-Impact, High-Visibility Role - work at the heart of strategic customer engagement, leading complex capture activities and partnering with senior decision-makers across UK Government, the MoD and industryCutting-Edge Radar Innovation - join a global … integrated air defence domainsOur OpportunityReporting to the Sales Director (AOW), you will be responsible for driving order intake growth, maximising GMOI and strengthening customer satisfaction across the UK market. You will identify, qualify and mature strategic opportunities, undertake detailed customer mapping using the Blue Sheet methodology (or equivalent ...

Radar Sales Manager

Hiring Organisation
Thales Group
Location
Belfast, Down, United Kingdom
Salary
£ 55 K
infrastructure. Drive the adoption of next-generation technologies and help define future capability roadmapsHigh-Impact, High-Visibility Role - work at the heart of strategic customer engagement, leading complex capture activities and partnering with senior decision-makers across UK Government, the MoD and industryCutting-Edge Radar Innovation - join a global … integrated air defence domainsOur OpportunityReporting to the Sales Director (AOW), you will be responsible for driving order intake growth, maximising GMOI and strengthening customer satisfaction across the UK market. You will identify, qualify and mature strategic opportunities, undertake detailed customer mapping using the Blue Sheet methodology (or equivalent ...

ANZ Segment & Growth Strategy Manager - Legal AI

Hiring Organisation
RELX Group
Location
Derby, Derbyshire, United Kingdom
Salary
£ 70 K
solutions, including Lexis+ AI and Protege, our personalised AI assistant designed specifically for legal professionals.This is a newly created role where you'll combine customer insight, market intelligence and commercial strategy to influence how one of the world's leading legal technology companies wins in the market. … identify growth opportunities, shape go-to-market strategy, and align teams across product, sales, marketing and customer success to accelerate adoption of AI-powered legal solutions.Why This Role Play a key role in the AI transformation of the legal industryShape the growth strategy for market-leading legal technology ...

Sales Specialist, Emerging Solutions, Autodesk Water Infastructure

Hiring Organisation
Autodesk
Location
United Kingdom
Salary
£ 60 K
Emerging Technologies business across the water sector. This is a specialist software sales role for someone who understands the water industry and can connect customer challenges with technology and measurable business outcomes. You'll engage directly with customers, develop new opportunities and lead sales engagements from discovery and value … Responsibilities - What you'll do. Develop and close opportunities - Identify and progress new, expansion and cross-sell opportunities for AWI products and solutions. Understand customer needs - Build trusted relationships and uncover customers' business, operational and strategic challenges. Create customer value - Translate complex technology propositions into compelling business outcomes ...

Business Development Manager - Key Accounts

Hiring Organisation
Teya Solutions
Location
London, United Kingdom
Salary
£ 80 K
sharp, structured pipeline using CRM data and market intelligence.Turn inbound and referral leads into qualified opportunities, fast.Winning TrustGet under the skin of a customer's business — their challenges, goals, and pressures.Build the kind of rapport that turns a first call into a long-term partnership.Bring consultative selling that shows … first call to signed agreement and onboarding.Keep every contract accurate and fully compliant with internal processes.Apply sharp, strategic sales thinking to lift conversion and customer value.Knowing the ProductMaster Teya's full product and service range.Position the right solution for the right customer, backed by market insight.Feed real customer ...

Digital Product Manager Ecommerce

Hiring Organisation
British Gas
Location
Windsor, Berkshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
ecommerce products within Centrica Home, our B2C retail division. Your focus will be on driving commercial performance while improving the end-to-end customer journey, working closely with digital, commercial and marketing teams to increase conversion and customer satisfaction. About the role You'll own the ecommerce performance … your product area, using data and customer insight to continuously improve digital journeys and content. You'll set clear goals and roadmaps, test and learn at pace, and balance customer needs with commercial outcomes. Key responsibilities include: Owning ecommerce performance, with a focus on acquisition, retention ...

Business Development Manager - Government Services

Hiring Organisation
Leidos
Location
Aldershot, Hampshire, United Kingdom
Salary
£ 70 K
environment that drives us toward our mission.Inspired to make a difference, we are committed to solving the world’s toughest problems. Passionate about customer success by being determined to understand and respond to our customers’ needs as if they were our own. United as a team, we are bound … specialists and strategic partners to identify, qualify, shape and win new business aligned to Leidos' growth strategy.Success in this role will require a collaborative, customer-first approach, helping colleagues succeed across the sector as well as delivering against your own opportunity objectives.The Role You Will PlayAs part ...

EMEA Customer & Marketing Insights Lead

Hiring Organisation
JSL Solutions Ltd
Location
Warwick, Warwickshire, England, United Kingdom
Employment Type
Full-Time
Salary
£55,000 - £65,000 per annum
EMEA Customer & Marketing Insights Lead Warwick (Hybrid – 3 Days Office/2 Days Home) £55,000 - £65,000 + 8% Bonus + Excellent Benefits If you enjoy turning data into decisions, influencing business strategy and seeing your work make a genuine commercial impact, this could be the opportunity … This isn't a role where you'll simply produce reports. You'll help shape the future direction of a global business by uncovering customer trends, identifying opportunities for growth and giving senior leaders the insight they need to make better decisions. You'll work with colleagues across ...

Product Manager

Hiring Organisation
UK Tote Group
Location
Wigan, Greater Manchester, United Kingdom
Salary
£ 60 K
looking for a Product Manager to join the Tote and play a pivotal role in shaping and improving the customer experience across our digital products. In this role, you will drive key growth initiatives from early problem validation and ideation through to development, launch, and ongoing optimisation. You will … experiences that make the most of the Tote’s unique proposition.Working closely with the wider Product and Commercial teams, you’ll influence strategy, champion customer needs, and help drive adoption and engagement across our full suite of products.What you’ll be doing:You will work with the CTPO, Product ...

Product Manager

Hiring Organisation
Solirius Consulting
Location
London, United Kingdom
Salary
£ 80 K
proactive and experienced Product Manager who enjoys working collaboratively with multidisciplinary teams to define product strategy, shape roadmaps, and deliver successful digital solutions.You are customer-focused, commercially aware, and thrive in Agile environments. You are confident engaging with stakeholders at all levels, making informed decisions based on user needs … communicating a clear product vision and strategy aligned with user and client business objectives.Developing, maintaining and prioritising the product roadmap to maximise business and customer value.Managing and prioritising the product backlog, ensuring work is clearly defined and understood by delivery teams.Working closely with Business Analysts, User Researchers, UX/ ...

Product Manager

Hiring Organisation
Hackajob Ltd
Location
South West London, London, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£90,000
experienced Product Manager who enjoys working collaboratively with multidisciplinary teams to define product strategy, shape roadmaps, and deliver successful digital solutions. You are customer-focused, commercially aware, and thrive in Agile environments. You are confident engaging with stakeholders at all levels, making informed decisions based on user needs, business … clear product vision and strategy aligned with user and client business objectives. Developing, maintaining and prioritising the product roadmap to maximise business and customer value. Managing and prioritising the product backlog, ensuring work is clearly defined and understood by delivery teams. Working closely with Business Analysts, User Researchers ...