26 to 50 of 148 Customer Insight Jobs in the UK

performing, cross-functional team in a leading retail environment. This is your opportunity to shape the personalisation and AI strategy across digital touchpoints, translating customer insight and data into innovative, scalable product experiences that boost loyalty and commercial performance. Key responsibilities Lead a stable, high-performing product team … enabling them to experiment, learn, and deliver solutions that truly impact the customer experience. Define the vision, OKRs, and roadmap for personalisation and AI initiatives, ensuring alignment with business strategy. Own and evolve the personalisation and AI product strategy from ideation to scaled execution, balancing experimentation with measurable commercial ...

looking for a Senior Account Manager to manage and grow a portfolio of Public Sector accounts across Scotland. This is a high-impact, customer-facing role where you ll act as a trusted partner understanding client needs, shaping solutions, and driving long-term value. You ll work across safety … plans to drive growth and cross-selling Deliver against revenue and sales targets Act as the face of North , engaging internal teams to support customer needs Support major tenders alongside the bid team , bringing valuable customer insight Ensure high customer satisfaction and long-term retention What ...

Working for a market leading consumer brand, the Product Lead will build innovative products that will transform customer experiences for their millions of customers through Generative AI and Agentic AI. This isn't about internal productivity tools, it's customer-facing, end-to-end AI experience. The Product … Lead will be responsible for: Owning and evolving market-proven AI products, scaling them into intelligent, end-to-end experiences that solve real customer problems Shaping the roadmap, prioritising complex feature development and scaling impact across a growing squad Translating customer insight, analytics and experimentation into prioritised ...

differentiation, including the creation of proprietary IP that strengthens market position and demand. Build a strong pipeline of new product ideas aligned to customer needs, market trends, and strategic vendor technologies. Secure and manage product budgets, funding models, and business cases with clear ROI. Influence senior stakeholders and align … clear product lifecycle management from discovery through to optimisation. Lead the delivery of digital products, service capabilities, and vendor‐integrated solutions with a strong customer focus. Champion agile delivery, including backlog management and sprint planning, to accelerate time to market while ensuring all products meet high standards for quality ...

applied consistently across products and sales activity. Provide pricing support for Klipboard Money, enabling accurate setup and smooth execution of sales deals. Market, Product & Customer Insight Support competitive and market analysis to inform our pricing, packaging, and monetisation strategies. Build and maintain pricing benchmarks and market intelligence … existing products. Work with Klipboard product, sales, and marketing teams to translate insight into commercial action. Skills, Knowledge and Experience: Strong analytical skills with proficiency in Excel, working knowledge of PowerBI a plus. 1–2 years’ experience in an analytical, commercial, or research role (software/tech experience ...

Inside IR35 Start: ASAP Location: London - Onsite 1 day per week Role Overview We are looking for a Senior UX Researcher to help uncover customer needs, behaviours, and pain points across key digital journeys. You will lead research that informs product and design decisions, ensuring the customer voice … digital services evolve. This is a hands-on senior role suited to someone who can work strategically and tactically, delivering clear, actionable insight that helps teams move quickly and make confident decisions. Key Responsibilities Plan and deliver qualitative and mixed-method UX research across digital products Identify key research ...

Contractor) to join a multidisciplinary design team, working across the full product lifecycle. You will take ownership of end-to-end research activities, translating insight into clear direction and helping shape meaningful customer experiences. What You'll Be Doing Partnering with designers, product managers and engineers to identify … customer problems and develop the right research questions. Planning, managing and delivering research across the development lifecycle - from discovery to evaluative testing. Conducting qualitative research using a range of appropriate methods. Translating complex research findings into clear, actionable insights that empower teams. Combining qualitative and quantitative inputs to strengthen ...

applied consistently across products and sales activity. Provide pricing support for Klipboard Money, enabling accurate setup and smooth execution of sales deals. Market, Product & Customer Insight Support competitive and market analysis to inform our pricing, packaging, and monetisation strategies. Build and maintain pricing benchmarks and market intelligence … existing products. Work with Klipboard product, sales, and marketing teams to translate insight into commercial action. Skills, Knowledge and Experience: Strong analytical skills with proficiency in Excel, working knowledge of PowerBI a plus. 1–2 years’ experience in an analytical, commercial, or research role (software/tech experience ...

Markerstudy Group for a Data Science Analyst. You will be responsible for providing data science and analytics solutions to support our strategic roadmaps and customer propositions. Working with a variety of teams and stakeholders, you will have strong communication skills allowing the business to adopt and embed your findings. … role works closely with a wide range of internal and external stakeholders, delivering data products, insights, and analytical services across pricing, partnerships, IT, insurers, customer insight, digital, marketing, and contact-centre teams This is a great opportunity for you to accelerate your career in Data Science ...

SaaS solution. This is a strategic and hands-on leadership role, combining product vision, commercial thinking, and team leadership to drive growth, innovation, and customer value. Key Responsibilities Define and lead the product strategy and roadmap for IRIS Financials Drive platform modernisation and SaaS transformation Use customer insight, market trends, and data to shape product direction Collaborate with Engineering, Sales, Marketing, and Customer Success Ensure delivery of high-impact, customer-centric product outcomes Support commercial performance, including growth and retention Lead and develop a team of Product Managers Ensure compliance with education finance regulations ...

business growth. Assist and support the Director of Growth in the evolution and execution of the new business sales plan. Develop deep, actionable vertical insight across key and high potential public and private sector markets. Implement a data‐driven sales operating rhythm that maximises pipeline quality, conversion, and forecasting … fully compliant, profitable, and aligned with policy. Monitor activity levels, conversion rates, and deal quality, identifying development gaps and growth opportunities. Vertical Expertise & Market Insight Partner with SDR Managers to ensure a highly productive and proactive collaboration between SDR and Consultants. Build and maintain strong market intelligence across your ...

Business Development Manager - Social Housing to join our team and help grow our presence within the social housing sector by developing new customer relationships and creating demand for Saint-Gobain solutions. This is a brand-new role created as part of Saint-Gobain's Lead & Grow 2030 strategy, offering … development, account management or prospecting, ideally within the social housing or construction sector (desirable) Excellent communication and presentation skills, with the ability to understand customer needs and connect them to value-led solutions Well organised and self-motivated, able to work independently while collaborating effectively within a team Commercial ...

Business Development Manager - Social Housing to join our team and help grow our presence within the social housing sector by developing new customer relationships and creating demand for Saint-Gobain solutions. This is a brand-new role created as part of Saint-Gobain's Lead & Grow 2030 strategy, offering … development, account management or prospecting, ideally within the social housing or construction sector (desirable) Excellent communication and presentation skills, with the ability to understand customer needs and connect them to value-led solutions Well organised and self-motivated, able to work independently while collaborating effectively within a team Commercial ...

Proven experience delivering Dynamics 365 CRM projects . Strong understanding of CRM processes, data structures, and client lifecycle management. Experience working with Dynamics 365 Customer Insights or comparable data platforms. Demonstrated experience managing cross-functional teams , including Business Analysts and Developers. Strong stakeholder management and communication skills. Familiarity with ...

client is embarking on a multi-year growth and transformation journey to deliver a new North Star centred on mission-led, digital-first customer experiences and significant revenue growth. My client is the strategic partner helping to define and deliver this agenda across experience, data, technology, loyalty … digital growth programme end-to-end, defining the growth roadmap, aligning senior stakeholders around it, and orchestrating and client teams to deliver sustained customer and commercial impact. This role holds the single, executive view of the programme: where value comes from, how it will be unlocked ...

environment, the Business Development Manager will work closely with internal technical, programme and commercial teams to develop a strong pipeline of opportunities aligned with customer capability requirements and organisational growth objectives. The role requires strong understanding of defence procurement environments, stakeholder engagement and opportunity capture processes. Duties and Tasks … Collaborate with engineering, programme management and commercial functions to ensure proposed solutions are deliverable, competitive and aligned with customer needs. - Contribute to long-term business growth planning by identifying emerging capability requirements, innovation opportunities and partnership options within the defence ecosystem. - Develop a deep understanding of customer capability ...

side buyer at a bank or fintech can immediately understand why it matters to them. You’ve built a prioritized backlog grounded in deep customer insight that the engineering team can confidently act on within the platform's architecture. What you will be doing Lead the definition … Flow's features, workflows, and data requirements — from customer discovery through to prioritization and post‐launch measurement. Spend significant time with existing customers, prospects, and partners to develop a deep understanding of the jobs to be done in payment authorization across different verticals. Articulate clear, well‐reasoned requirements ...

will be responsible for designing, enhancing, and scaling online money transfer products with a strong focus on simplifying transaction processes and delivering a seamless customer journey. The role requires deep experience in building digital payment solutions where transaction processing is as easy, fast, and intuitive as sending … development and enhancement of online money transfer products across web, mobile, and digital channels. Define and execute product strategies focused on simplicity, speed, and customer convenience. Own the product roadmap, from concept and design to launch and continuous optimization. Transaction Process Simplification Design and optimize transaction workflows to minimize ...

most important areas of the product. The Role As Head of Product Design , you’ll lead design for a core part of the customer experience focused on building stronger customer habits and increasing how often people return to the platform throughout the year. Working closely with senior leaders … critical product area. Partner with Product and Engineering leadership to shape roadmaps and product direction . Elevate the quality of end-to-end customer journeys across web and mobile. Lead, coach and develop a team of Product Designers . Build strong relationships with stakeholders across the organisation. Embed customer ...

tools designed to optimize workforce management and resource allocation. As they scale, they are looking for talent to join a data-centric environment where customer insights drive the evolution of their platform The Role You will be responsible for driving growth, adoption, and retention of relevant products across … UX. You will: Own and deliver the marketing plan for your Staff Management product vertical, covering demand generation, revenue pipeline, brand awareness, and customer marketing. Build clear positioning, messaging, and value propositions that resonate with school leaders and decision makers, cutting through a busy market. Develop and execute ...

that status. Why this role? This is a rare opportunity to join a growing startup in a role that sits at the core of customer experience. You’ll help customers navigate essential parts of the Zelt platform, solve real problems, and create meaningful value every day. This … help, answers, or reassurance. You will resolve problems, guide users, and turn each interaction into a moment of trust. You will work closely with Customer Success, Product, and Engineering to improve workflows and make the platform more intuitive over time. You will own customer conversations from start ...

through the CRM (Salesforce). Take ownership of outbound sales efforts, including lead generation, conversion of incoming enquiries, proposal management, and relationship development. Champion customer insight and feedback across the business, ensuring client needs are reflected in service development. Build and maintain strong commercial relationships with OEMs, Tier … makers within the automotive and manufacturing sectors. Ideally degree qualified with experience in B2B sales with the ability to build and maintain senior-level customer relationships: Ability to understand complex services and communicate them in a customer-focused way. Proficient with MS Office and CRM platforms (Salesforce preferred ...

Enterprise Mobility portfolio, the trusted expert who turns complex challenges into winning solutions. You'll sit at the intersection of technology, commercial strategy, and customer relationships, operating with real autonomy to drive some of the biggest and most complex enterprise opportunities in the business If you're the person … security, and architecture teams and present compelling solutions to C-suite and director-level stakeholders Shape Samsung's B2B product roadmap by translating real customer insight into actionable feedback for product and marketing teams Build and maintain long-term trusted relationships with enterprise customers and partners, representing Samsung ...

clear, impactful outcomes. Working closely with a dedicated cross-functional team, you’ll lead strong product discovery and delivery practices, using data, experimentation, and customer insight to identify high-value opportunities and build user-centric solutions. You’ll collaborate closely with peers and senior stakeholders across Product, Engineering … Design, Data, and the business, influencing direction through insight and evidence. You’ll also have the opportunity to apply Stepstone’s advanced AI capabilities to real user problems, while continuing to grow your impact and craft as part of an industry-changing mission to shape the future of work. ...

consumer tech environment • A track record in shaping product strategy, influencing stakeholders and driving cross functional delivery • Proven experience using experimentation, funnel analytics and customer insight to improve conversion • Strong analytical capability, using data to diagnose issues, define metrics and inform prioritisation • Practical experience applying AI or automation ...