26 to 50 of 408 Customer Insight Jobs in the UK

Education. This role sits at the intersection of commercial, product, and buyer insight. You'll lead early-stage discovery and validation work, turning complex customer needs into compelling value propositions, scalable go-to-market strategies, and differentiated positioning. You'll play a pivotal role in the success of Tailo … s expansion-ensuring we deeply understand customer pain points, find routes to budget, and articulate how Tailo delivers tangible outcomes for learners and institutions alike. You'll report into the Director of Product, working closely with our CEO, CMO Product, GTM, and Design teams. Although this role sits within … a rare opportunity to shape both the narrative and strategy of a high-impact accessibility product from the ground up. Key Responsibilities Market Discovery & Customer Insight Conduct deep qualitative and quantitative research with buyers, stakeholders, and users to map needs, pain points, KPIs, and budget pathways. Validate and More ❯

is about good people. So we pride ourselves on providing meaningful, human support as well as fast, hassle-free processes to deliver an unbeatable customer experience. The role Helping shape our vision for how we maximise the value of our Salesforce investment with respect to our loan originations funnel. … Gathering and understanding customer requirements with respect to enabling a high performing originations funnel that is ready to scale. Working with teams across the business to ensure we have a cohesive product, user experience, and roadmap that aligns to our OKRs. Use your market understanding and domain expertise to … goals for your product team. Collaborate with cross-functional teams to generate ideas and solve problems. Use qualitative and quantitative tools to understand the customer and develop customer-centric products that meet their needs. Ensure that the team maintains a focus on execution, defining quality outputs and escalating More ❯

The ideal candidate will have experience within an omni-channel e-commerce environment and a technical appreciation for the ecommerce ecosystem to satisfy app customer requirements. Responsibilities Gather requirements and lead the app product from an internal perspective to deliver the best customer experience Work with the onsite … and drive this relationship to create value, ensuring timely delivery and alignment with business goals Collaborate with IT and other internal stakeholders to balance customer experience with internal requirements and capabilities Work alongside the customer team to ensuring a seamless experience across all customer touch points Maintain … and manage integrations with internal and external systems and troubleshoot problems Optimise and own the continuous improvement of the app based on data - customer insight, direct and cross functional feedback Own the app store requirements including reviews and community management Attract, engage and retain customers through proactive strategies More ❯

Product and Customer Insights Manager, Customer Experience and Business Trends Are you Customer obsessed and eager to propose opportunities and influence business decisions to improve the Consumer and Seller experience across our different Amazon businesses? Amazon is looking for an experienced, talented and highly motivated individual to … join our Customer Experience Strategy team in Tokyo. As a Product and Customer Insights Manager, you will own and contribute to studies that measure Amazon's end-to-end experience. You will drive studies across multiple product lines (e.g. media, consumer electronics, apparel), geographies and departments (Retail, Marketplace … skill set and address new challenges. You will help Amazon continually raise the bar and help achieve our vision: to be Earth's Most Customer-Centric Company. If this role is right for you, you will be excited about the opportunity to be our Customers' advocate and influence their More ❯

financial services, retail, telecommunications, global energy & materials, and AI. Our clients benefit from our experience in core areas of marketing such as branding, pricing, customer experience, customer lifecycle management, customer insights, marketing ROI, digital marketing, insights & analytics, and sales & channel management. On a day-to-day basis … our clients develop the vision and execute on a plan to implement mar-tech and/or ad-tech platforms that will deliver enhanced customer experiences to attract and grow customers using digital marketing strategies and technology Apply your distinctive level of subject matter expertise to develop and deliver … specific performance marketing strategies and programs that accelerate customer acquisition and customer value across channels Understand client needs to develop use cases and make decisions on an ambitious and visionary roadmap Size the use cases for business value and feasibility to deliver the most ROI and prioritize initiatives More ❯

join our Digital Experience Team and be the key link between the commercial & operational functions with the IT delivery teams, who always puts the customer at the heart of everything they do. You will own & deliver areas of easyJet's web products and experiences for our customers, driving commercial … return and increased customer engagement & satisfaction. You'll champion best practice and the role our digital channels can play in our commercial, customer & operations programmes while driving the implementation of feature developments through collaborative working with internal and external partners, putting customer insight/analytics at … hands-on, creative person with previous experience in delivering digital products and experiences in an agile environment. A user-focused individual who keeps the customer at the heart of everything you do, while demonstrating strong commercial and operational awareness. Data-driven in your approach, basing decisions on facts rather More ❯

Senior Customer Insights Analyst (Viator) London Senior Customer Insights Analyst Viator About Viator Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. And with 300,000+ travel experiences to explore-everything from simple tours to … availability, it's never too late to make any day extraordinary. Viator. One app, 300,000+ travel experiences you'll remember. The Role The Customer Insights team uses both quantitative and qualitative data to understand customer pain points along the traveller journey as well as operational efficiencies within … our Customer Service department. The Customer Insights Analytics Team is seeking a Senior Analyst for Customer Operations Analytics who has the analytical and leadership skills as well as business experience to support numerous end users from an analytics and measurement perspective, driving out insight to influence More ❯

Social Media & Customer Executive Staffordshire, 2 days in the office 3 WFH Home Interiors brand Highlights: Over 25 years trading experience £1 Billion Turnover Record breaking year for the past 5 years Global, UK, Europe and USA. My client are a leading global Home Interiors and renowned luxury consumer … some fantastic talent across Marketing/Brand, Digital, CRM, Insights & Analytics. They are a brand lead by Marketing but supported by Data – keeping the customer and customer experience as the focus. Committed to innovation, customer satisfaction, and a dynamic work culture, they are looking for a talented … and growing the company’s Social Media and Community forums. This role ensures that the forums are engaging, supportive, and valuable spaces for discussion, customer support, and brand advocacy. The role will facilitate conversations, address customer queries, engage with the community, and collaborate with internal teams to drive More ❯

and performance. AI and Analytics Enablement: Partner with stakeholders to identify opportunities where AI and advanced analytics can enhance cyber security services, operations, or customer insights. Reporting & Visualization: Lead the development of interactive dashboards and business intelligence tools using Power BI to provide actionable insights to internal teams and More ❯

and performance. AI and Analytics Enablement: Partner with stakeholders to identify opportunities where AI and advanced analytics can enhance cyber security services, operations, or customer insights. Reporting & Visualization: Lead the development of interactive dashboards and business intelligence tools using Power BI to provide actionable insights to internal teams and More ❯

well-established strong data-driven Centralised Analytical department. Our Data Science mission is to build machine models in the production environment relative to Marketing, Customer Insights, and Safer Gambling and establish a strong culture of data-driven decision-making in our organisation's strategy. We are looking for a More ❯

Work closely with Digital teams to optimise existing Online Retail Media programme and maximise revenue potential and partner engagement. Evolve and grow pitch materials, customer insights, case studies and supporting documents for the Brand Partnerships team to support across sales pitches Contribute to departmental financial targets and budget management More ❯

Intelligence team to produce and manage Power BI reports used across 16 countries, aiming to provide a single source of truth for performance and customer insights. Job Profile We seek a data-literate individual to join as a Reporting Product Owner. The ideal candidate will have experience with Azure More ❯

and build communities to create economic opportunity for all. Role overview This is a significant role in the UK business responsible for improving the customer experience for our private/Consumer to Consumer sellers. It is a highly collaborative role working closely with both UK and global teams to … joined up and highly effective programmes for our customers, which deliver commercial results for the business both in terms of GMV, seller retention and Customer Satisfaction. At a UK level the role will be responsible for the deployment and scaling of our transformation value proposition of Free, Easy and … growth of this critical business. Attracting new sellers, helping them to successfully list, sell and increase their frequency. What you will accomplish Understanding the customer and the market Develop a close understanding of differing seller motivations and needs in the diverse seller segments that constitute c2c. Be the voice More ❯

SaaS: Collaborate closely with the senior leadership to shape and communicate product vision and strategy. Develop and manage a clear product roadmap informed by customer insight, user testing, and data. Translate ideas into actionable product requirements and guide delivery with Engineering, Data, and Design teams. Ensure seamless integration … not essential. Proven track record of success in developing products with high quality user experience. Proven track record of success in leading high quality customer research and translating needs into product ideas. Experience in planning development roadmaps which correlate business strategy. Influencing skills; interacting with stakeholders and leading/… developing teams; with a customer led viewpoint. The right candidate has the ability to uncover customer needs, translate those needs into a set of product features and gain alignment on the delivery with the Engineering organisation, whilst being able to align to overall business and customer needs. More ❯

SaaS: Collaborate closely with the senior leadership to shape and communicate product vision and strategy. Develop and manage a clear product roadmap informed by customer insight, user testing, and data. Translate ideas into actionable product requirements and guide delivery with Engineering, Data, and Design teams. Ensure seamless integration … not essential. Proven track record of success in developing products with high quality user experience. Proven track record of success in leading high quality customer research and translating needs into product ideas. Experience in planning development roadmaps which correlate business strategy. Influencing skills; interacting with stakeholders and leading/… developing teams; with a customer led viewpoint. The right candidate has the ability to uncover customer needs, translate those needs into a set of product features and gain alignment on the delivery with the Engineering organisation, whilst being able to align to overall business and customer needs. More ❯

exp Collaborate closely with the senior leadership to shape and communicate product vision and strategy. Develop and manage a clear product roadmap informed by customer insight, user testing, and data. Translate ideas into actionable product requirements and guide delivery with Engineering, Data, and Design teams. Ensure seamless integration … not essential. Proven track record of success in developing products with high quality user experience. Proven track record of success in leading high quality customer research and translating needs into product ideas. Experience in planning development roadmaps which correlate business strategy. Influencing skills; interacting with stakeholders and leading/… developing teams; with a customer led viewpoint. The right candidate has the ability to uncover customer needs, translate those needs into a set of product features and gain alignment on the delivery with the Engineering organisation, whilst being able to align to overall business and customer needs. More ❯

exp Collaborate closely with the senior leadership to shape and communicate product vision and strategy. Develop and manage a clear product roadmap informed by customer insight, user testing, and data. Translate ideas into actionable product requirements and guide delivery with Engineering, Data, and Design teams. Ensure seamless integration … not essential. Proven track record of success in developing products with high quality user experience. Proven track record of success in leading high quality customer research and translating needs into product ideas. Experience in planning development roadmaps which correlate business strategy. Influencing skills; interacting with stakeholders and leading/… developing teams; with a customer led viewpoint. The right candidate has the ability to uncover customer needs, translate those needs into a set of product features and gain alignment on the delivery with the Engineering organisation, whilst being able to align to overall business and customer needs. More ❯

fast-paced business environment, London companies need more than just basic software solutions-they need integrated, powerful, and scalable systems that streamline operations, improve customer relations, and boost profitability. At Nizi Solutions UK, we specialize in providing advanced ERP (Enterprise Resource Planning) and CRM (Customer Relationship Management) software … date information. Improved efficiency: Automate routine tasks to reduce manual errors. Scalability: Easily adapt and grow as your business expands. What Is CRM Software? Customer Relationship Management (CRM) software is designed to enhance customer interactions by organizing customer data, sales activities, and support services . It helps … businesses: Enhance customer experience: Personalize interactions and build stronger relationships. Boost sales performance: Track leads and streamline sales processes for higher conversions. Increase customer retention: Deliver exceptional customer service and support. The Benefits of ERP & CRM Integration Imagine the power of combining ERP and CRM in a More ❯

measurement and continuous improvement. They will conceive and propose marketing strategies and concepts, considering differences between countries. They will guide the brand team on customer insight, country nuances, streamlining our marketing objectives and overall successful delivery. In this role you will be expected to flex both your analytical … this role will have experience with online and offline marketing, making data-driven decisions, and influencing others. They should have a solid understanding of customer dynamics and segmentation in the digital media, commerce, advertising, mobile and high-tech industries. They should have a good understanding of the online advertising … with the PL Brand Managers to deliver innovative, relevant and data driven demand driving initiatives. Be the EU champion and voice of the EU customer commissioning and reviewing relevant research to help us properly understand the customer needs. Deeply understand and articulate the target customer; fully understanding More ❯

a Data Analyst to join a dynamic team within a prestigious sports organization. This is an exciting opportunity to work on a variety of customer analytics projects, focusing on segmentation, churn, and retention using membership and event data. Key Responsibilities: Analyze customer data from membership and event sources … dataflows to ensure accurate and accessible data. Work closely with the CRM team to support campaigns and personalization strategies. Lead and contribute to key insight projects, including attendee profiling, membership renewal analysis, and booking traffic trends. Create and deliver data reports and dashboards using SQL and Python. Ideal Candidate … experience in a data analyst role. Strong SQL skills (essential). Experience with Python (preferred) and running monthly scripts. Familiarity with CRM teams and customer insight projects. Bonus points for experience with Salesforce and CRM Analytics . Excellent communication skills, with the ability to present insights clearly to More ❯

a Data Analyst to join a dynamic team within a prestigious sports organization. This is an exciting opportunity to work on a variety of customer analytics projects, focusing on segmentation, churn, and retention using membership and event data. Key Responsibilities: Analyze customer data from membership and event sources … dataflows to ensure accurate and accessible data. Work closely with the CRM team to support campaigns and personalization strategies. Lead and contribute to key insight projects, including attendee profiling, membership renewal analysis, and booking traffic trends. Create and deliver data reports and dashboards using SQL and Python. Ideal Candidate … experience in a data analyst role. Strong SQL skills (essential). Experience with Python (preferred) and running monthly scripts. Familiarity with CRM teams and customer insight projects. Bonus points for experience with Salesforce and CRM Analytics . Excellent communication skills, with the ability to present insights clearly to More ❯

established strong data-driven Centralised Analytical department. Our Data Science mission is to build machine learning models in the production environment relative to Marketing, Customer Insights, and Safer Gambling and establish a strong culture of data-driven decision-making in our organisation's strategy. We are looking for an More ❯

to effectively communicate with stakeholders and leaders Identify areas of opportunity to automate and scale ad-hoc analyses Develop think big ideas to drive customer insights, engagement acquisition and retention BASIC QUALIFICATIONS Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables) Experience using Microsoft Excel to More ❯

of Amazon's culture, and your work will have a direct impact on decision making and strategy for our team. You will be gathering customer insights, mining data, making recommendations, and helping senior leaders make key business decisions. This position requires high judgment, excellent analytical abilities, a creative mind More ❯