76 to 100 of 984 Customer Insight Jobs in the UK

Technology Lead to own our tech stack (systems, tools, integrations) that powers our CRM engine. You’ll play a key role in helping us scale our CRM operations, improve customer engagement, and unlock new levels of efficiency and personalisation. This role is perfect for someone who thrives at the intersection of marketing, data, and technology — a strategic thinker who … Liquid), and SQL. Desirable: Experience in fast-growing, product-driven Fintech/Financial Services companies. Background in lifecycle marketing or product management. Familiarity with AI-driven CRM technologies for customer segmentation, predictive analytics, ML modelling for customer insights and personalisation. Additional Information For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We More ❯

in shaping Ravio's in-product data and insights. The responsibilities of this role can be split into two main components: (1) Leverage Ravio's vast proprietary dataset, qualitative customer insights, and external macro data to generate compelling, actionable narratives for a wide range of audiences. (2) Support the development of best-in-class benchmarking and QA methodologies that … products and reports, ensuring they remain industry-leading in both accuracy and relevance. Working at the intersection of data and people strategy, you'll develop a deep understanding of customer needs and emerging market trends to generate timely, high-impact insights. You will partner with Content and Comms to translate complex datasets into compelling, actionable narratives that are distributed … Ravio's benchmarking methodologies, feeding directly into all of our benchmarking products Design Ravio's benchmarking QA processes, working closely with our Data Science team Analyse proprietary reward datasets, customer feedback, and external market data to surface key trends and insights (e.g. pay practices, the evolution of equity compensation, links between pay, performance and retention, etc) Contextualise compensation trends More ❯

consultancy, cutting-edge software, and the latest data to optimise location strategies across physical and digital landscapes. Projects typically last from a week to six months, covering performance analysis, customer insights, network strategies, BI & visualization, and advanced AI predictive modelling. We work closely with clients to understand their goals, incorporate feedback, and develop bespoke solutions. What you'll be More ❯

to ensure project milestones are met. Prepare presentations and reports to communicate project progress and findings. Data Analysis & Reporting: Utilize data analysis tools (e.g., Excel) to analyze market trends, customer insights, and financial data. Assist in the creation of insightful presentations and reports to communicate key findings to stakeholders. Support the maintenance of data used in strategic decision making. More ❯

and sustained business improvement. Powerfleet serves over 2.6 million subscribers across more than 48,000 customers in 120 Countries, with commercial operations in every major continent. Position Overview The Customer Success Manager plays a pivotal role in ensuring Powerfleet's customers achieve their desired outcomes with our solutions. You will act as a strategic advisor, guiding customers through onboarding … driving adoption, and fostering long-term partnerships. By proactively identifying opportunities and mitigating risks, you will maximize customer satisfaction, retention, and revenue growth. This position is ideal for a customer-centric professional who thrives in a collaborative, fast-paced environment and is passionate about leveraging technology to drive business success. Key Responsibilities Customer Onboarding & Implementation Work in … partnership with the Implementation team to ensure that new customers adopt Powerfleet's solutions seamlessly. Build a clear understanding of the customer landscape and stakeholders, establishing and nurturing relationships to set the foundation for a successful, long-term partnership. Establish an account plan with clear objectives, actions and success metrics, aligning Powerfleet's capabilities with the customer's More ❯

and sustained business improvement. Powerfleet serves over 2.6 million subscribers across more than 48,000 customers in 120 Countries, with commercial operations in every major continent. Position Overview The Customer Success Manager plays a pivotal role in ensuring Powerfleet’s customers achieve their desired outcomes with our solutions. You will act as a strategic advisor, guiding customers through onboarding … driving adoption, and fostering long-term partnerships. By proactively identifying opportunities and mitigating risks, you will maximize customer satisfaction, retention, and revenue growth. This position is ideal for a customer-centric professional who thrives in a collaborative, fast-paced environment and is passionate about leveraging technology to drive business success. Key Responsibilities Customer Onboarding & Implementation Work in … partnership with the Implementation team to ensure that new customers adopt Powerfleet’s solutions seamlessly. Build a clear understanding of the customer landscape and stakeholders, establishing and nurturing relationships to set the foundation for a successful, long-term partnership. Establish an account plan with clear objectives, actions and success metrics, aligning Powerfleet’s capabilities with the customer’s More ❯

re expanding our data and insights capabilities to better understand, serve, and grow our audience community. Role Overview We're looking for a strategic and data-savvy Director of Customer & Audience Insights to lead our understanding of who our users are, what they value, and how we can serve them better. This is a highly cross-functional leadership role … sitting at the intersection of data science, marketing, product, and editorial . You'll oversee customer segmentation, behavioral analytics, retention modeling, and strategic research, translating complex data into actionable insight to fuel decision-making across the business. You'll work closely with marketing, product, editorial, and senior leadership to guide our audience strategy, drive personalized experiences, and maximize … customer lifetime value. Key Responsibilities Lead GB News' customer and audience insight function, developing a deep understanding of viewer behavior, member value, and user journeys. Partner with Data Science and Analytics to design and implement models around segmentation, churn risk, LTV, engagement scoring, and conversion likelihood. Guide research and analysis to support marketing, content, and product teams More ❯

Senior Customer Insights Analyst (Viator) London Senior Customer Insights Analyst Viator About Viator Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. And with 300,000+ travel experiences to explore-everything from simple tours to extreme adventures (and all the niche, interesting stuff in between … leading flexibility and last-minute availability, it's never too late to make any day extraordinary. Viator. One app, 300,000+ travel experiences you'll remember. The Role The Customer Insights team uses both quantitative and qualitative data to understand customer pain points along the traveller journey as well as operational efficiencies within our Customer Service department. … The Customer Insights Analytics Team is seeking a Senior Analyst for Customer Operations Analytics who has the analytical and leadership skills as well as business experience to support numerous end users from an analytics and measurement perspective, driving out insight to influence valuable change, and is looking to join a fast-growing all-star team dedicated to More ❯

Senior Product Manager, Amazon Customer Insights Job ID: Amazon Japan K.K. - A25 About the Role: We're seeking an exceptional Senior Product Manager to drive the Customer Experience (CX) of Amazon Customer Insights (ACI), our strategic market research platform that delivers actionable customer intelligence to our vendor partners. As the owner of shopper CX you will … drive a more engaging Amazon experience for customers and more customer decision making in our vendors, accelerating the Retail flywheel. Why Amazon? • Opportunity to shape the future of how customers interact with our product and Amazon • Work with world-class talent across product, engineering, research and business teams • Highly visible role with significant executive exposure and growth potential • Competitive … Key job responsibilities Key Responsibilities: Product Strategy & Vision • Own and evolve the long-term CX vision, strategy and roadmap for our B2B market research products • Work backwards from the customer to define compelling vision and roadmap for CX • Identify and deliver on opportunities to expand ACI's capabilities through new features and product extensions • Make data-driven decisions to More ❯

and sustained business improvement. Powerfleet serves over 2.6 million subscribers across more than 48,000 customers in 120 Countries, with commercial operations in every major continent. Position Overview The Customer Success Manager plays a pivotal role in ensuring Powerfleet's customers achieve their desired outcomes with our solutions. You will act as a strategic advisor, guiding customers through onboarding … driving adoption, and fostering long-term partnerships. By proactively identifying opportunities and mitigating risks, you will maximize customer satisfaction, retention, and revenue growth. This position is ideal for a customer-centric professional who thrives in a collaborative, fast-paced environment and is passionate about leveraging technology to drive business success. Key Responsibilities Customer Onboarding & Implementation Work in … partnership with the Implementation team to ensure that new customers adopt Powerfleet's solutions seamlessly. Build a clear understanding of the customer landscape and stakeholders, establishing and nurturing relationships to set the foundation for a successful, long-term partnership. Establish an account plan with clear objectives, actions and success metrics, aligning Powerfleet's capabilities with the customer's More ❯

same; we are committed to improving our impact on people and the planet.If these are values you share, we would love you to join our team. The Role: The Customer Insights Analyst will be responsible for reporting customer insights and monitoring purchase behaviour across both online and retail environments. We're looking for an Insights Analyst with a … solid background pivoting datasets and interpreting customer trends across the purchase funnel - experience in GCP, Salesforce, Adobe or Tableau would be a bonus. This position reports directly into our Marketing Division but works alongside Commercial, Finance and Retail Teams on a weekly basis to support with weekly trade and quarterly business reports. The primary purpose of this role is … function, you will be instrumental in driving a step change in the way we view our customers and brand for the future. Duties and Responsibilities: Present online and retail customer insights by region for weekly global trade reports Work closely with marketing function (e.g. paid and organic divisions), to promote a data driven approach to campaign optimisation through bespoke More ❯

Business Partner - Digital & Marketing Focus Manchester - Hybrid £75,000 - £85,000 + bonus + car allowance Excellent Benefits Are you a commercially astute finance professional passionate about digital transformation, customer insight, and driving business performance? This is an exciting opportunity to join a major UK retailer as a Senior Commercial Finance Business Partner , playing a pivotal role in … impact insights that inform strategic decisions and fuel business growth. What you'll be doing: Act as the finance lead for all things digital-supporting initiatives across e-commerce, customer experience, and omnichannel performance Analyse key drivers such as customer acquisition cost, retention, lifetime value, ROAS (return on ad spend), and channel performance (paid, organic, social, email, etc. … . Collaborate with IT and marketing teams to assess ROI on tech investments, platform upgrades, and digital campaigns. Lead monthly performance reviews and provide forward-looking insight to influence decision-making. Develop and manage digital KPIs, dashboards, and financial models that support commercial decisions. Contribute to budgeting, forecasting, and long-range planning cycles, ensuring alignment with business strategy. Support More ❯

Graduate Data & Insights Analyst - London (Hybrid) Are you excited by the power of data to influence creative decisions, shape strategy, and build better customer experiences? Join a fast-moving agency environment where data meets storytelling, and insight drives innovation. We're looking for a curious, ambitious graduate to join our growing data team. Whether your interest lies in … of testing frameworks, audience segmentation, or predictive models. Translate complex data into clear visualisations and narratives for non-technical stakeholders. Collaborate with strategists, media planners, and creatives to embed insight into campaign development and delivery. What We're Looking For: A recent graduate (or early-career applicant) with a degree in a numerate, technical, or analytical subject (e.g. Computer … Science, Economics, Psychology, Maths, Data Science, etc.). Interest in one or more areas: marketing analytics, data engineering, customer insights, or data science. Comfortable working with numbers and exploring datasets; familiarity with tools like Excel, Python, SQL, R, or GA4 is a bonus (but not required). An analytical mindset, attention to detail, and a desire to learn how More ❯

well as manage our digital roadmap. This role will oversee the performance and evolution of our ecommerce site, working closely with our digital agency to drive continuous improvements in customer experience and conversion. The ideal candidate will be a Shopify expert with a strong understanding of DTC ecommerce best practices, website performance optimisation, and process efficiencies. Key Responsibilities: Ecommerce … roadmap. Act as the primary liaison between the business and the digital agency, ensuring effective delivery of technical improvements. Manage website enhancements, ensuring they align with business objectives and customer needs. Maintain a deep understanding of the Shopify ecosystem, apps, and integrations to optimise performance. Website Optimisation & Customer Experience Identify and address customer friction points to improve … website usability and performance. Take practical, insight-driven approach website improvements. Use qualitative and quantitative insights (e.g., customer feedback, heatmaps, and analytics) to inform enhancements. Continuously refine the online shopping journey to increase engagement and improve overall customer satisfaction. Advocate a UX and Luxury focused mind set, ensuring teams and partners deliver an intuitive and seamless user More ❯

well as manage our digital roadmap. This role will oversee the performance and evolution of our ecommerce site, working closely with our digital agency to drive continuous improvements in customer experience and conversion. The ideal candidate will be a Shopify expert with a strong understanding of DTC ecommerce best practices, website performance optimisation, and process efficiencies. Key Responsibilities: Ecommerce … roadmap. Act as the primary liaison between the business and the digital agency, ensuring effective delivery of technical improvements. Manage website enhancements, ensuring they align with business objectives and customer needs. Maintain a deep understanding of the Shopify ecosystem, apps, and integrations to optimise performance. Website Optimisation & Customer Experience Identify and address customer friction points to improve … website usability and performance. Take practical, insight-driven approach website improvements. Use qualitative and quantitative insights (e.g., customer feedback, heatmaps, and analytics) to inform enhancements. Continuously refine the online shopping journey to increase engagement and improve overall customer satisfaction. Advocate a UX and Luxury focused mind set, ensuring teams and partners deliver an intuitive and seamless user More ❯

well as manage our digital roadmap. This role will oversee the performance and evolution of our ecommerce site, working closely with our digital agency to drive continuous improvements in customer experience and conversion. The ideal candidate will be a Shopify expert with a strong understanding of DTC ecommerce best practices, website performance optimisation, and process efficiencies. Key Responsibilities: Ecommerce … roadmap. Act as the primary liaison between the business and the digital agency, ensuring effective delivery of technical improvements. Manage website enhancements, ensuring they align with business objectives and customer needs. Maintain a deep understanding of the Shopify ecosystem, apps, and integrations to optimise performance. Website Optimisation & Customer Experience Identify and address customer friction points to improve … website usability and performance. Take practical, insight-driven approach website improvements. Use qualitative and quantitative insights (e.g., customer feedback, heatmaps, and analytics) to inform enhancements. Continuously refine the online shopping journey to increase engagement and improve overall customer satisfaction. Advocate a UX and Luxury focused mind set, ensuring teams and partners deliver an intuitive and seamless user More ❯

company with a global team of over 150 professionals in more than 45 countries. As a fully remote company, we take pride in our culture of high staff and customer satisfaction. We’re passionate about remote work and its potential to transform lives worldwide. We’ve even authored a book and launched a conference on remote work, Running Remote. … encompasses two key focus areas: Data-Driven Business Insights and Analytics Develop and optimise data systems and processes to deliver actionable insights that drive performance, efficiency, and strategic planning. Customer-Facing Data Solutions Innovate and deliver data products that enhance customer experiences, provide actionable insights, and align with Time Doctor’s product strategy. Your Responsibilities Reporting directly to … the Chief Product Officer, you will: Deliver the Product and Technical Roadmap for Data Deliver SaaS product reporting, Business intelligence and Customer reporting solutions on time and to budget Establish and prioritise key initiatives to improve data architecture and analytics capabilities. Ensure timely delivery of projects in line with business objectives, including measurable outcomes such as improved data quality More ❯

digital platforms such as Apple, Google and Meta. Within GOP, the Data team plays a pivotal role in delivering data-led decision making. We combine analytics, market intelligence and customer insight to ensure we keep the customer at the heart of everything we do. About the Role As Analytics Manager, you will lead the analytics function within … business priorities. Key Responsibilities Lead, mentor and develop a high-performing team of analysts. Act as the go-to analytics expert within GOP, setting the benchmark for excellence in insight and reporting. Respond to analytics briefs from stakeholders across News UK, delivering actionable insights that support data-informed decisions. Use SQL to manipulate data from our Google BigQuery (GBQ More ❯

Kingdom £35,000.00-£42,000.00 23 hours ago London, England, United Kingdom 1 day ago London, England, United Kingdom 5 days ago Data Analyst - Advanced SQL - Data Analysis and Customer Insight London, England, United Kingdom 1 day ago London, England, United Kingdom 1 day ago London, England, United Kingdom 6 days ago We’re unlocking community knowledge in More ❯

days ago London, England, United Kingdom 6 days ago Data Management Analyst - 12 month contract London, England, United Kingdom 5 days ago Data Analyst - Advanced SQL - Data Analysis and Customer Insight London, England, United Kingdom 1 day ago Data Management Analyst, 12:00pm- 8:00pm BST Sandwich, England, United Kingdom 3 days ago London, England, United Kingdom More ❯

which is looking to revolutionise the management of e-waste. Your role will involve close collaboration with internal and external technology teams, design, marketing, and operations to deliver impactful, customer-centric solutions. What will you be doing? Develop and maintain a product roadmap, considering market trends, competitor analysis, and customer feedback. Identify opportunities for growth and innovation by … continuously monitoring the competitive landscape and industry developments. Translate business and customer requirements into detailed product specifications and user stories. Collaborate closely with internal and external technology teams to ensure timely and cost-effective development and delivery. Integrate customer insights into product development to ensure products meet and exceed user expectations. Lead product discovery efforts, including conducting user … specialising in tech-enabled back-office solutions. Our mission is to deliver efficiency, scale and value to our customers through Business, Procurement and Financial Solutions. If you’re curious, customer centric and enjoy being one step ahead, join us on our scale up journey and unlock your freedom to grow! Liberty Global is an equal opportunity employer, committed to More ❯

Social network you want to login/join with: We are seeking a data-driven CRM and Martech expert to take ownership of our customer data platform. As part of our dynamic Direct to Consumer marketing team, you will help drive customer growth, boost engagement, and improve marketing performance across all channels. About the Role: As our CRM … Data and Martech Manager, you will leverage customer data to deliver impactful marketing campaigns and automation programs. You will be the go-to expert for our customer data platform (Bloomreach), responsible for platform optimization, data integration, and campaign effectiveness. You will collaborate closely with marketing and business stakeholders, combining technical expertise with strategic thinking to build smart workflows … we also welcome applications from candidates with experience in similar CDPs or CRMs (e.g., Salesforce, Adobe). Key Responsibilities: Lead CRM segmentation, campaign targeting, and automation workflows across the customer lifecycle. Act as a super user and owner of the Bloomreach platform, maintaining strong relationships with the vendor and internal teams. Develop, execute, and monitor multi-channel CRM campaigns More ❯

across key markets and analysing performance metrics. This role involves close collaboration with cross-functional teams - such as marketing, merchandising, design and DevOps - to optimise website functionality, elevate the customer experience and drive online sales performance. We’re looking for a data-driven professional with exceptional organisational skills to help drive our continued growth. Key Responsibilities Website Performance & Trading … and campaigns, ensuring seamless execution across all channels and markets. Complete all general administration tasks and ad hoc business projects as directed. Data Analysis & Reporting Analyse website data and customer journey insights to optimise online performance to support business decision-making. Utilise tools like Google Analytics to produce insights on user behaviour and customer journey trends. Contribute to … etc.) for new season and new product launches as well as launching new marketing campaigns. Manage the execution and maintenance of blog content across all regions. Collaborate with the Customer Service team to improve user satisfaction and engagement. Requirements Proven e-commerce experience, preferably in fashion or jewellery. Strong analytical skills to interpret sales data and customer insights. More ❯

technologies. We are seeking an accomplished leader with a proven track record in retention and loyalty marketing, ideally with relevant industry experience, who can bring innovative strategies to foster customer loyalty, maximize retention, and enhance lifetime value. The Director of CRM will report directly to the VP of Marketing , manage a growing team, and collaborate closely with the broader … leadership team to manage and elevate the customer experience. This role will focus on crafting a comprehensive retention strategy that seamlessly integrates customer insights, data-driven decision-making, and personalized engagement. By creating and owning a detailed retention marketing roadmap, the Director will set a clear vision for driving loyalty and optimizing the long-term relationship between High … a clear, data-driven retention philosophy that sets High 5 Games apart, emphasizing loyalty-building initiatives supported by well-defined metrics to track and achieve retention success and CLV. Customer insights and analysis: Implement rigorous segmentation strategies to deliver personalized experiences and increase the frequency of engagement among key customer groups. Understand competitive products and minimize customer More ❯

Decision Making Use analytics, user research, and A/B testing to refine and optimise product features. Define and track KPIs to measure product success and user engagement. Leverage customer insights to continuously improve the user experience. Customer-Centric Execution Champion a seamless, intuitive, and engaging financial management experience. Work with UX/UI teams to create user … partners, to drive product adoption. Communicate product vision effectively across the organisation. About You As Principal Product Manager, you are forward-thinking with a passion for technology, innovation, and customer experience in the fintech space. You have a strategic mindset and a hands-on approach, thriving at the intersection of business, technology, and design. You excel at transforming complex … challenges into seamless, user-friendly solutions. You possess a deep understanding of data-driven decision-making, leveraging customer insights, analytics, and market trends to drive product growth. Comfortable in both technical discussions with engineers and strategic presentations to executives, you balance creativity with commercial impact. You embrace an agile mindset, working iteratively to test, learn, and refine, all while More ❯