76 to 90 of 90 Customer Insight Jobs in the UK

success working with multiple layers of a client organisation Primary liaison between a client and Sagacity, ensuring that clients receive the necessary resource, support, expertise and benefit from excellent customer service Responsible for providing consulting to support internal and client projects based on demand; extremely strong client-facing and teamwork skills including Project Management, Business Analysis, Data Analysis, Change … to the growth and future success of Sagacity Take the lead where required on commercial discussions, business development work and thought leadership Responsible for providing support to the Sagacity Customer Engagement and Client Services Teams regarding the scoping and detailed planning of new assignments Responsible for providing detailed customer insights to the wider Sagacity team to support the More ❯

success working with multiple layers of a client organisation Primary liaison between a client and Sagacity, ensuring that clients receive the necessary resource, support, expertise and benefit from excellent customer service Responsible for providing consulting to support internal and client projects based on demand; extremely strong client-facing and teamwork skills including Project Management, Business Analysis, Data Analysis, Change … to the growth and future success of Sagacity Take the lead where required on commercial discussions, business development work and thought leadership Responsible for providing support to the Sagacity Customer Engagement and Client Services Teams regarding the scoping and detailed planning of new assignments Responsible for providing detailed customer insights to the wider Sagacity team to support the More ❯

create meaningful impact across industries. In this role, you'll act as a product evangelist, promoting the value of Voice AI internally and externally, while prioritizing initiatives that balance customer outcomes, technical feasibility, and business goals. By collaborating with engineering and go-to-market teams, you'll shape features, guide development, launch new products, and iterate quickly to achieve … measurable success. This position is strategic and collaborative, requiring vision as well as execution. You'll transform customer insights into product roadmaps, align cross-functional stakeholders, and help accelerate the global adoption of Speechmatics' Voice AI technology. What you'll be doing Leading the strategy and execution of our world beating Voice AI products from development to GTM. Igniting … doing and why. Helping us scale at pace by accelerating our Product Led Growth with developers, implementing GTM engineering approaches and building momentum in our ICPs. Effectively gathering market, customer and technical understanding and driving the product roadmap based on this. Who we are looking for Full spectrum product veteran with multiple examples of leading cross functional teams to More ❯

Job Title: Global Customer Experience Implementation Manager (Contract) Location: London, UK Contract Length: 69 months Start Date: Asap IR determination TBC Rate : £350-400 per day Were seeking a VoC professional who has worked on the implementation of Mediallia Cloud before, ideally within a global environment, to join a global lifestyle brand undergoing their own implementation. This project is … Owning and translating what the design requirements are of the Medallia platform into the business, so what gets delivered is able to provide valuable and powerful voice of the customer insights covering all aspects of the customers digital journey. Because of the scale and complexity of the business, its going to require someone who is highly organised, with strong … business to capture the right insights, ensuring the implementation of this solution translates into a powerful VoC platform which is useful for end business users across marketing, ecommerce, product, customer service, etc. With multiple moving parts and diverse regional needs, youll play a critical role in managing stakeholders, aligning expectations, and keeping the implementation on track. Key Responsibilities From More ❯

challenges with a forward-thinking mindset, identifying untappedopportunities and envisioning their future potential. Examine problems from diverse perspectives, uncovering creative and unconventional solutions to drive meaningful innovation. Meet the customer: Develop a deep understanding of your target audience by actively engaging withtheir needs, challenges, and aspirations. Translate customer insights into intuitive, thoughtful design solutions that address pain points More ❯

Overview Brook Street Recruitment is working with our North Belfast client to recruit a new full time and permanent Online Customer Success Manager. The candidate hired for this job will play a key role in building and maintaining strong relationships with our high-value corporate and business clients. You'll be part of the company Welcome Strategy, onboarding new … customers, nurturing existing ones, and re-engaging lapsed clients to boost satisfaction, loyalty, and lifetime value. Key Responsibilities Deliver exceptional customer service to support retention, satisfaction, and revenue growth. Proactively engage with clients to understand needs, drive usage, and identify growth opportunities. On board new customers and ensure a smooth roll out of our products and services. Reconnect with … declining or inactive clients to win back business. Collaborate with internal teams, sharing customer insights to support ongoing improvements. Handle inquiries via phone, email, and web chat with speed and professionalism. Maintain accurate CRM records and contribute to process improvements. Provide strategic support to help clients achieve their goals using our solutions. About You Strong relationship-building skills with More ❯

Remote (UK-based) 6-Month Contract Potential to go permanent Sector: SaaS AI Learning & Development Fintech/LMS Are you a tech-savvy sales enthusiast with a passion for customer success and learning & development? Do you thrive at the intersection of innovation, service, and growth? If so, this is your opportunity to join a pioneering force in the AI … product demonstrations that win hearts and deals. Provide first-line technical support, resolving issues and guiding clients with confidence. Collaborate cross-functionally with Sales, Product, and Implementation teams. Champion customer success through on-boarding, training, and strategic guidance. Act as a product evangelist (internally and externally), driving awareness and adoption. Gather customer insights to inform product development and … continuous improvement. What You'll Bring Proven experience in technical pre-sales, sales engineering, or customer success. Strong communication skills with a proven ability to simplify complex tech for non-technical audiences. Familiarity with web-based technologies and SaaS platforms. A proactive, customer-first mindset with excellent problem-solving skills. Experience in LMS or Fintech environments is essential. More ❯

and resourceful Tech Business Developer Manager to support our expansion in Germany. You will promote Amazon Key products to building managers, building owners and housing associations, collect market and customer insights, and help improve our product to delight customers. You will build strategic relationships with top real estate management companies and lead Amazon Key expansion. You will work closely … with Operations (installation), Marketing (positioning to customer personas) and Program Management (scaling). You will be the main point of contact for property owners and managers from onboarding through the entire lifecycle, support onboarding and training on setup and use, and ensure customers have an easy, valuable experience to grow with our business. Your goals include customer satisfaction … your network and experience to accelerate Amazon Key expansion Build and maintain strong relationships with potential future strategic customers Work closely with Amazon Key leaders, Marketing, Install Operations and Customer Support Measure performance, articulate root-cause analysis, and link to specific improvement areas Be the main point of contact for property managers and owners, providing exceptional support Build, maintain More ❯

Instructions for Continued Airworthiness (ATA 32 - landing gear, wheels, and brakes), capturing design changes and ensuring documentation accuracy. Beyond publication, you will provide lifecycle support to operators through daily customer interaction, problem-solving, and maintaining operational continuity. You will also contribute to core manuals including the Aircraft Maintenance Manual (AMM) and Trouble Shooting Manual (TSM). Role : Technical Data … for Aircraft Maintenance Manuals (AMM) and Trouble Shooting Manuals (TSM) for landing gear systems. Analyse design inputs to assess impact on manuals; plan, verify, and incorporate source data. Provide customer responses via technical request tools, ensuring compliance with policies and procedures. Oversee subcontracted authoring activities, leading review meetings and ensuring delivery to time, cost, and quality targets. Deliver updates … adherence to safety rules, quality processes, and documentation guidelines. Drive continuous improvement in processes, tools, and documentation methods. Represent the team in internal/external meetings and networks, providing customer insights. Hold or work towards authorisation to validate technical data outputs. With experience, take on additional responsibilities such as customer interface for technical data, coordinating key documentation subjects More ❯

role offers hands-on experience in data analysis, dashboard creation, and reporting, helping you develop confidence in handling raw data and delivering insights. Responsibilities include identifying data inaccuracies, supporting customer surveys, and managing trials of innovative technology. Role Purpose of Role: Working with the Customer Insights Analyst, your role will contribute to Grosvenor's understanding of its tenants. More ❯

value Stay Hungry Curiosity Always be in learning mode Go Deep: ask the why/why not Explore and have fun Empathy Put yourself in the shoes of your customer Be genuinely caring and respectful Act from a place of understanding/longing to understand Our values are at the heart of our culture, we encourage everyone to experiment … with the team and make the right product decisions and ship releases rapidly. Responsibilities 20% focus: spar with the VP Product and other leadership on product direction - by bringing customer insights and data to the table 80% focus: drive the execution to bring the product direction to reality. Work with designers and engineers to craft a great product experience … own initiatives and have an opportunity to take your work all the way through to launch. Opportunity to work with some of the world's leading design companies Transparent insight into the startup journey, plus unparalleled learning if you're up for the challenge! We are committed to equality of opportunity for all employees. Applications from individuals are encouraged More ❯

Development Manager for a leading player in electronic manufacturing. This is a high-impact, client-facing role focused on driving growth through new business opportunities, market expansion, and strategic customer engagement. Ideal for someone with strong sales acumen, relationship-building skills, and experience in component distribution or manufacturing. Why This Role? Join a forward-thinking company at the cutting … . A deep understanding of the electronic manufacturing sector Proven success in meeting sales targets and driving growth. Excellent communication, negotiation, and relationship management skills. Strong market awareness and customer insight. Comfortable using CRM systems and working independently in a remote setup. ACS are recruiting for a Business Development Manager. If you feel that you have the skills and More ❯

to bring workplace culture to life. No matter where in the world employees log in from. As we grow globally (and fast!), we're looking for passionate, people-first Customer Success Managers to help our customers fall in love with Workvivo and unlock its full potential. If you're all about building relationships, solving problems before they even appear … regular check-ins (weekly/biweekly) and keep track of progress like a pro. Running Executive Business Reviews that show real value. Understanding what success looks like for each customer and help them get there. Bringing customer insights back to our team-be their voice and advocate for product improvements. Keeping things running smoothly, proactively solve problems, and … a big presentation. Think strategically and constantly ask, "How can we do this even better?" Write clearly and professionally, with a strong grasp of tone, structure, and audience. Bring Customer Success experience, knowing what works-and what doesn't. Solve problems proactively and creatively, always thinking outside the box. Work confidently with KPIs and demonstrate the real impact of More ❯

Solutions Architect - Europe * Fantastic opportunity for an experienced Solutions Architect to work with enterprise customers across Europe. * Full-time, permanent role focused on solution design, technical delivery, and customer success. * Competitive salary (£62K - £80K) with equity (approx. 2,993-3,920 shares). * Fully remote position - UK-based candidates preferred, ideally London or within commuting distance for on-site … a bold mission to transform how software is created, they are empowering enterprises worldwide to succeed in a software-first world. What will you be doing? This is a customer-facing role for a technically strong Solutions Architect who can act as a trusted advisor to large enterprises. You'll work closely with engineering teams to design and implement … accelerate development productivity. From onboarding and proof of value through to renewal and expansion, you'll drive adoption of the platform, ensure technical success, and influence product direction through customer feedback. What will you need? * Proven experience as a Solutions Architect, Pre-Sales Engineer, or Technical Consultant. * Strong background working with enterprise customers on complex technical challenges. * Ability to More ❯

Solutions Architect - Europe * Fantastic opportunity for an experienced Solutions Architect to work with enterprise customers across Europe.* Full-time, permanent role focused on solution design, technical delivery, and customer success.* Competitive salary (£62K - £80K) with equity (approx. 2,993-3,920 shares).* Fully remote position - UK-based candidates preferred, ideally London or within commuting distance for on-site … a bold mission to transform how software is created, they are empowering enterprises worldwide to succeed in a software-first world. What will you be doing? This is a customer-facing role for a technically strong Solutions Architect who can act as a trusted advisor to large enterprises. You'll work closely with engineering teams to design and implement … accelerate development productivity. From onboarding and proof of value through to renewal and expansion, you'll drive adoption of the platform, ensure technical success, and influence product direction through customer feedback. What will you need? * Proven experience as a Solutions Architect, Pre-Sales Engineer, or Technical Consultant.* Strong background working with enterprise customers on complex technical challenges.* Ability to More ❯