76 to 100 of 158 Customer Insight Jobs in the UK

with proven expertise in visual merchandising, multi-site retail management, and leading high-performing teams. Commercially aware and highly organised, you will use data, customer insight, and analytical skills to drive performance, efficiency, and excellent customer service standards. You will demonstrate excellent communication and IT skills, confidence ...

commercial success of the product portfolio. You will work closely with the Chief Product Officer and as a senior partnertoEngineering, Revenue, Product Marketing, and Customer Success. You will spend meaningful time with clients, translating what you hear into clear product requirements and operational solutions. And you will be equally … clear and defensible. Drive go-to-market strategy and execution. Lead cross-functional product launch activities from the product side;ensuring Sales, Marketing, and Customer Success are equipped with the positioning, enablement, and confidence to drive adoption and revenue from every significant release. The work does not end when ...

experience building and executing 12-month roadmaps that anticipate market and client needs, not just track them A track record of gathering and transforming customer insight into clearly articulated product requirements and operational solutions Demonstrated involvement in go-to-market execution for product launches; you understand what … product portfolio You will work closely with the Chief Product Officer and as a senior partner to Engineering, Revenue, Product Marketing, and Customer Success. You will spend meaningful time with clients, translating what you hear into clear product requirements and operational solutions And you will be equally visible internally ...

that we can measure what works and iterate fast Develop product positioning and messaging: develop category narratives, value propositions, and messaging hierarchies grounded in customer insight and clinical integrity Work on go-to-market strategy and launches: contribute to launch goals, target audiences, channel plans, assets, enablement ...

events and exhibitions to generate new business opportunities Maintain accurate CRM records (Salesforce) and provide reliable pipeline forecasting Monitor market trends, competitor activity, and customer insights Work closely with marketing and internal teams to support lead generation and onboarding Ensure smooth handover of new customers to account management teams ...

platforms Structure content for discoverability and retrieval Track performance and continuously optimise content based on data Thought leadership & narrative development Translate product capabilities, customer insights, and market trends into clear, compelling narratives Develop strong points of view on the category and where it's going Partner with internal SMEs ...

support the development and launch of new solutions across the business. This is a fantastic opportunity for somebody who enjoys combining commercial thinking, customer insight and cross-functional collaboration to bring new propositions to market within a highly respected pensions business. The organisation has built a strong reputation … delivering innovative software and data solutions that help pension providers, businesses and third parties improve customer and member experiences throughout their financial journeys. With continued investment in growth, technology and innovation, they are now looking for somebody who can play a key role in shaping future proposition strategy. ...

Bernicia is offering a fantastic opportunity to join its Customer Insight & Engagement team as a level 4 Data Analyst Apprentice. You will explore the story behind the numbers, collecting, analysing and interpreting data supporting the business to make informed decisions. Role You'll receive training and support from … Closing Date Monday, 1st June 2026 Start Date Tuesday, 1st September 2026 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Number skills Analytical skills Logical Team working Initiative Qualifications - 2 A-Levels, Maths being one of them ...

operations, and leadership teams Navigate complex, multi-stakeholder sales environments and long procurement cycles Refine ICP, commercial messaging, and go-to-market strategy Feed customer insight directly into product and company direction Maintain strong forecasting, CRM discipline, and commercial reporting About You Extensive experience in complex B2B SaaS ...

senior leadership. Market & Stakeholder Engagement Collaborate cross-functionally with marketing, delivery, and leadership teams to align messaging and execution. Use market intelligence and customer insight to influence service development and positioning. Maintain strong executive-level relationships with partners and customers. Candidate Requirements Proven experience managing AWS partners, ideally ...

Customer Insights Analyst £45,000 - £50,000 + bonus + strong pension Hybrid - West Midlands (1x day per week) This is an opportunity to join a growing customer analytics function at a pivotal time, where data plays a central role in shaping customer communications and commercial decision … technical expertise with real business impact across multiple product areas. The Company They are a well-established UK financial services organisation with a strong customer-first culture and a reputation for high-quality service. Data and analytics are a strategic priority, with ongoing investment in modern platforms, tools ...

pace under a newly‐appointed CMO This is one of the most exciting marketing builds in UK fintech right now, with the financial strength, customer base, and product depth to back it up We’re looking for a Head of Creative to lead and grow our creative function through … language, motion and video Own creative review across all marketing output — paid, lifecycle, organic, brand, partnerships, sponsorships Evolve the brand over time based on customer insight, performance data and market shifts Hire, manage and develop the creative pod — designers, video producers, freelancers and agency partners Set briefs, prioritise ...

Drive real-time data and self-serve data initiatives Build business cases and shape commercially focused data solutions Focus areas include churn, profitability, and customer insight The Requirements Previous experience as a Data Product Manager Strong stakeholder management and communication skills Experience working with modern cloud data platforms ...

allow our users to interact seamlessly with LLMs and conversational agents. Product Thinking: Work directly with the founders to define the roadmap and turn customer insights into production-ready features. Workflow Optimization: Support our AI-led procurement engine with high-quality data integration and scalable workflows. User Experience: Ensure ...

planning days, weeks, months or decades ahead.Wood Mackenzie Intelligence Connected**Wood Mackenzie Values*** Inclusive – we succeed together* Trusting – we choose to trust each other* Customer committed – we put customers at the heart of our decisions* Future Focused – we accelerate change* Curious – we turn knowledge into action**Role Purpose**Wood … will ensure we articulate the value of our products and data, including next generation AI workflow-based solutions, with clarity, commercial impact, and customer insight.This role is critical to driving our next phase of growth, requiring a leader with a deep understanding of the energy market ...

Customer Success Advisor Location: Gateshead, Tyne and Wear Salary: £25,000 benefits Hours: Full time, office-based (1 day WFH available after 6 months) About the Company We're partnering with a fast-growing organisation within the UK's education technology sector. They are known for delivering innovative digital … collaborative environment where employees are encouraged to develop and contribute to continuous improvement. The Opportunity This is a great opportunity to join an established Customer Success team in a role focused on customer support, account coordination, and administration. As a Customer Success Advisor, you'll ensure customers ...

sign-up process Representing the brand at on-site events and trade shows Supporting light marketing activity (including social media engagement) Feeding back customer insights to improve offering and approach What we're looking for: Confident, outgoing, and comfortable approaching new people daily Strong communication skills - able to explain ...

sign-up process Representing the brand at on-site events and trade shows Supporting light marketing activity (including social media engagement) Feeding back customer insights to improve offering and approach What we're looking for: Confident, outgoing, and comfortable approaching new people daily Strong communication skills - able to explain ...

pipeline creation, generating sales-qualified opportunities through strategic outbound outreach and intelligent use of tools like Salesforce, Groove, LinkedIn, and 6sense. By uncovering customer insights, engaging stakeholders at all levels, and contributing to multi-channel campaigns, you’ll directly influence revenue growth and help expand MHR’s presence across ...

pilots with technical teams. Drive conversion from pilot into long-term enterprise agreements. Work closely with leadership on strategic deals and key accounts. Feed customer insight back into product and go-to-market direction. What We Are Looking For: 4+ years experience in enterprise SaaS or AI sales ...

deals (typically landing smaller and expanding quickly) Working closely with leadership and product to shape messaging, positioning, and GTM strategy Feeding back real customer insight to influence product development What We’re Looking For Proven experience in net new business sales (true hunting role) Strong track record ...

your application can be reviewed. At Microlise, were looking for an exceptional Head of Support Services to define and lead our next generation of customer service strategy. This is a high-impact leadership role where you will transform our service model from reactive to proactive - leveraging insight, data … innovation to create a world-class customer experience. If youre passionate about driving meaningful change, leading high-performing teams, and delivering measurable customer and commercial outcomes, this is your opportunity to make a real difference. What youll be doing Own and execute the overarching Customer Service strategy ...

recognisable brands, we’re on a mission to simplify HR and make it more impactful. We’re now looking for a commercially minded Senior Customer Success Manager with strong HR domain expertise to join our growing team. This role is ideal for qualified HR professional coming from HR SaaS … professional services or a senior HR background within a large enterprise environment who understands the realities of employee relations, HR operations and customer partnership at scale. If you thrive on building strategic client relationships, driving customer value and helping organisations modernise HR through technology and advisory solutions ...

marketplace. Create and launch high-impact GTM campaigns, partnering with sales, product, and data teams. Define product roadmaps with Product Managers using customer insights and commercial goals. Plan and manage budgets for growth marketing activities, working closely with finance and performance teams. Own campaign performance tracking, providing actionable insights … skills. Highly proactive and organised, with the ability to manage competing priorities. Strong collaborator with exceptional communication skills. Results-oriented with a passion for customer-centric marketing. What You’ll Get 24 days annual leave (plus your birthday off!) → Increases by 1 day annually after 3 years ...

## Job DescriptionAt Zendesk, we’re revolutionising what’s possible in Customer Experience (CX) and Employee Service (ES). Every interaction becomes impactful through our unified Resolution Platform, powered by best-in-class AI, data, and transformative cloud technologies.We’re leading the charge against outdated contact center solutions, helping … transform operations and deliver measurable business value. Your expertise and influence will empower leading brands to unlock the full potential of Zendesk and elevate customer experience at every touchpoint.**What You’ll Be Doing:*** **Lead strategic solution design:** Partner with Sales to architect transformative, AI-powered customer experience ...