76 to 100 of 1,057 Customer Insight Jobs in the UK

meeting summaries, document generation, Letters of Authority, fact finds and compliance file checking. Unlike an early-stage product, Aveni Assist already has an established customer base and a strong market presence. Your focus will be on scaling the product through continuous improvement enhancing customer workflows, increasing adoption … hands-on, high-ownership product role. You'll work closely with the Head of Product (Wealth) on product strategy while independently leading customer discovery, roadmap prioritisation, delivery and release planning. You'll collaborate with Engineering, Design, Customer Success and Commercial teams to ensure we're solving the right ...

meeting summaries, document generation, Letters of Authority, fact finds and compliance file checking. Unlike an early-stage product, Aveni Assist already has an established customer base and a strong market presence. Your focus will be on scaling the product through continuous improvement enhancing customer workflows, increasing adoption … hands-on, high-ownership product role. You'll work closely with the Head of Product (Wealth) on product strategy while independently leading customer discovery, roadmap prioritisation, delivery and release planning. You'll collaborate with Engineering, Design, Customer Success and Commercial teams to ensure we're solving the right ...

intranet software that connects over three million employees to leading global names like Levi's, Domino's, Teva Pharmaceuticals, and Technicolor. Our team of customer-focused problem solvers are passionate about helping organizations to communicate better. We do this together by constantly working to improve every service and product … assets. We are currently looking a Head of Product Management, who will lead and develop our Product team, helping turn product strategy into meaningful customer and commercial outcomes across a complex and evolving platform. This is a deeply hands-on leadership role, you will stay close to the product ...

traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems … product-market fit. We're embedded in squads with Product Managers, Data Scientists, Designers, User Researchers, and Sales, bringing the voice of the customer and market into what we build, how we position it, and how we take it to market. We own customer and market understanding, positioning ...

products, services and advice. The role will work across Trading, Healthcare Services, CRM, Content, UX, Digital Marketing, eCommerce and Technology teams to deliver seamless customer journeys that increase health participation online, trust, engagement and commercial performance. Key Responsibilities: Leading the online healthcare customer experience roadmap across Superdrug.com … right product, content or service by symptom, condition or health need. Working with UX, product and technology teams to organise digital health journeys around customer needs Partnering with Category Trading to strengthen Own Brand visibility through PDPs, category landing pages, homepage merchandising, app journeys, comparison content, FAQs and trust ...

Role: Utilise advanced analytical techniques to understand customer behaviour, identify opportunities across acquisition, retention, loyalty and customer value, and turn data into recommendations that improve business decision-making.WHATS IN IT FOR YOU:40% staff discount plus friends & family discounts throughout the yearAccess to our reward platform for external … with the Retail Trust and Fashion & Textile Children's TrustWhat you’ll be doing:Data Mining: Use data mining techniques to combine multiple large customer, transaction, campaign and digital datasets into new data marts, analytical models and reusable insight assets.Descriptive Analytics: Interpret data and present findings to stakeholders ...

Customer Selections & Analytics Consultant (12 Month FTC) Stratford-upon-Avon - 2x a month in office Up to £50,000 Looking for a role where you can combine customer analytics, SQL, campaign targeting and stakeholder engagement? This opportunity offers the chance to join a growing analytics function, delivering impactful … customer selections and performance insights that directly influence marketing and business decision-making. You'll work across customer data, campaign analytics and reporting, helping drive more effective customer engagement strategies. The Company They are a well-established organisation with a strong focus on customer experience ...

Customer Analytics Manager | 12-Month FTC | Up to £70k | Hybrid A leading UK retail business is looking for a Customer Analytics Manager to join its established Customer Analytics function on a 12-month fixed-term contract. You'll be responsible for delivering customer insight across … areas including customer behaviour, segmentation, lifecycle, retention and customer value , helping the wider business make more informed, data-driven decisions. We're looking for someone with: Strong experience in customer analytics/customer insight Excellent SQL and analytical skills Experience with segmentation, regression, clustering ...

About Our Client Our client is a product-led technology business developing digital services used by a large and diverse customer base. As the product function expands, they are looking for an experienced UX Researcher to strengthen customer insight and help shape future products. The Role … where required. Analyse findings and communicate actionable insights. Create research reports, journey maps and evidence-based recommendations. Build a research repository and improve how customer insight is shared. Champion user-centred decision-making across product teams. Skills & Experience Commercial UX Research, User Research or customer insight ...

Marketing Team in UK as a Principal Product Marketing Manager. You will sit within the International Product Marketing team and translate market, product, and customer insight into durable, multi-year product strategy. This is a strategic leadership role responsible for shaping the go-to-market for our customers … with customers, shaping the bets that drive long-term competitive position and growth Sharpen who we win and why: Use market and customer insight to evolve our understanding of the ideal customer, keeping our targeting and value proposition ahead of an evolving market Shape the roadmap ...

Head of Customer Experience (CX) will lead in making Redsquid a truly customer-first business — ensuring every client interaction, from onboarding to renewal, is seamless, consistent, and value-driven. You will protect revenue by fixing the root causes of churn, instilling customer-first behaviours across the company … Borehamwood) Permanent, Full-time Monday to Friday: 37.5 hours per week This critical role will lead the design and execution of Redsquid’s customer-centric strategy to drive customer satisfaction, retention, and revenue growth. The HCX focuses on embedding CX excellence across all touchpoints and ensuring Redsquid delivers ...

developing the business for the long-term benefit of our customers, we are investing in our supply chain, stores and technology to improve the customer proposition as we move forward. Are you looking to play a role in the Data & Insight transformation journey of a successful and fast … biggest homewares brand, as we look to grow our talented Analytics team in order to achieve our mission to put data and insight at the heart of decision making across the business. At Dunelm, we want to become the most customer-obsessed homewares retailer, and Customer Analytics ...

HVAC, Plumbing, and Electrical Services. Every home-service business operates differently. Clara combines thoughtful product design with AI agents that adapt to each customer’s workflows, so the software fits around the business rather than forcing the business into a standard way of working. Today, Clara answers calls … manages customer conversations. Our ambition is much bigger: to build an AI workforce that takes more of the administrative and growth work off the shoulders of millions of small business owners. The Role We’re hiring our first Product Marketing Manager to help determine where Clara has the strongest ...

Product Marketing Lead, Experience, you will own product marketing for the Experience product group. Reporting to the VP of Product Marketing, you will turn customer insight into positioning, go-to-market plans, and measurable customer and business impact. You will work across Product, Growth, Revenue Marketing, Sales … Customer Success, and Brand, while partnering with the senior leadership team on broader company positioning and category strategy. What you'll do Build customer and market insight through research, customer conversations, usage signals, competitive intelligence, and commercial feedback. Define positioning, messaging, segmentation, proof points ...

faster, smarter, and more efficient affordability decisions. Reporting into our Head of Product, you will play a key role in identifying market opportunities, understanding customer needs, and shaping the product roadmap to deliver measurable value for both customers and the business. Working closely with cross functional teams to drive … product innovation across the full lifecycle while balancing customer requirements, technical feasibility, regulatory considerations, and commercial objectives. You will be naturally inquisitive and innovative, with a passion for solving problems and continuously improving customer outcomes. An advocate for the use of AI, machine learning, and automation to enhance ...

driving recovery and delivery across a diverse portfolio of data initiatives within a regulated environment. The Company They have experienced rapid growth in their customer base over recent years, creating a need to modernise and mature their enterprise data capabilities. Significant investment is being made across data platforms, governance … analytics, and reporting to support the next phase of growth. Data is a key strategic priority, with multiple transformation initiatives underway to improve customer insight, operational efficiency, and business decision-making. This role offers the opportunity to lead a high-profile programme that will shape the future direction ...

industry partners and wider defence training organisations. Acting as Cubic's embedded collective training domain specialist, the role provides the vital link between the customer environment and Cubic's UK Training business, ensuring customer priorities, emerging requirements, market developments and future opportunities are identified, understood and effectively communicated. … wider defence developments. Through extensive engagement with military, civilian, Ministry of Defence and industry stakeholders, the role develops trusted relationships that provide valuable insight into current activities, future priorities and the broader direction of the collective training community. In addition to supporting the successful delivery of current programmes ...

Digital Analytics & Insights Manager - Bradford Digital Analytics & Insights Manager with excellent e-commerce retail/B2C customer insight analysis/customer journey analysis, reporting & Google Tag Manager experience is required by a leading ecommerce retail company based near Bradford. This role is hybrid working, ideally … days in the office. This is not just reporting data, but owning GA4, GTM, attribution, customer journey analysis, marketing performance measurement, and stakeholder enablement. You should have the following experience: * Analysing customer behaviour, journey data and online purchasing patterns within an eCommerce environment * Hands-on experience with ...

Digital Analytics & Insights Manager - Leeds Digital Analytics & Insights Manager with excellent e-commerce retail/B2C customer insight analysis/customer journey analysis, reporting & Google Tag Manager experience is required by a leading ecommerce retail company based near Leeds. This role is hybrid working, ideally … days in the office. This is not just reporting data, but owning GA4, GTM, attribution, customer journey analysis, marketing performance measurement, and stakeholder enablement. You should have the following experience: * Analysing customer behaviour, journey data and online purchasing patterns within an eCommerce environment * Hands-on experience with ...

leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and award-winning human-first work for clients including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. … adoption of on of our key clients digital transformations. The opportunity As Lead Product Manager, you will be accountable for translating business and customer needs into a clear product strategy and measurable outcomes. You will lead cross-functional teams through discovery, development, launch and continuous improvement, while building alignment ...

year Interim contract. This is a high-impact opportunity to take ownership of our CRM programme, strengthen the quality and automation of our customer communications, and improve commercial performance across our collection of individual hotels. Based at our corporate office in London Bridge, with occasional travel to our hotels … relationships and create long‐term value, while delivering commercial performance. Own the CRM communications strategy, campaign calendar and delivery plan, aligned to commercial priorities, customer needs and the Hand Picked Hotels brand. Plan, brief, create, build and deliver BAU email campaigns, working with internal and external partners as required. ...

compliant workforce. We are confident, we are committed, and we challenge tradition, continuously innovating to save lives. Overview of the role As a Senior Customer Success Executive, you will have a portfolio of the larger and more strategically important customers, acting as their primary point of contact and ensuring … they achieve maximum value from our products and services. In addition to your own customer portfolio, you will support the Senior Customer Care Manager by helping drive team performance, sharing best practice and leading by example across the Customer Success team. This is a customer-facing ...

leadership position. The opportunity is to build an integrated Fraud Performance function that combines deep fraud and payments expertise, advanced analytics and executive-level customer advisory to deliver measurable improvements in customer fraud performance and outcomes. The business is investing in this capability as the fraud market increasingly … spanning Data Science, Fraud Analytics and Fraud Advisory Services. You will be responsible for defining how these teams operate together, establishing shared accountability for customer fraud performance and ensuring technical and analytical capabilities translate into meaningful customer and commercial outcomes. The role sits at the intersection of technology ...

leadership position. The opportunity is to build an integrated Fraud Performance function that combines deep fraud and payments expertise, advanced analytics and executive-level customer advisory to deliver measurable improvements in customer fraud performance and outcomes. The business is investing in this capability as the fraud market increasingly … spanning Data Science, Fraud Analytics and Fraud Advisory Services. You will be responsible for defining how these teams operate together, establishing shared accountability for customer fraud performance and ensuring technical and analytical capabilities translate into meaningful customer and commercial outcomes. The role sits at the intersection of technology ...

physical channels. Job Description The Role Located: London, Paris, or Munich/Stuttgart on a hybrid basis. Some travel required. The Leader of Customer Success Management, Digital Europe is responsible for driving customer adoption, retention, expansion, and overall success for Quadient Digital Solutions across Europe. Reporting … Sales & Operations, Digital Europe, this role leads regional Customer Success Management (CSM) teams to deliver measurable customer value while supporting sustainable, recurring revenue growth. Operating at a senior leadership level, this role translates global Customer Success frameworks into consistent and scalable execution across diverse European markets. ...