Hatfield, England, United Kingdom Hybrid / WFH Options
Ocado Intelligent Automation
show appearances. Equip Sales and Commercial teams with up-to-date messaging and materials. Create battlecards and perform competitor analyses to support the Sales team. Work with Solutions and Customer Success teams to develop case studies and client communications. Contribute to OIA’s Guru knowledge base, ensuring resources and assets are easily accessible. Partner with freelancers to deliver project … briefs, storyboards, and scripts. Monitor and Analyse: Gather and share market research, competitive trends, and customer insights. Conduct win-loss analyses to inform future strategies. Identify opportunities to repurpose legacy content from 6 River Systems. What We’re Looking For: Demonstrable experience in product marketing within a B2B technology company. Proven track record of setting and executing GTM plans … internal and external teams. Flexible and adaptable approach to different stakeholders, clients, and situations. High technical literacy. Experience in the robotics and/or warehouse automation industry. Experience with customersegmentation, profiling, and targeting. Familiarity with GSuite, Slack, Adobe, and HubSpot. Experience using Jira or an equivalent project management tool. What do I get in return: Hybrid working More ❯
Experience defining requirements and using data and metrics to draw business insights Experience making business recommendations and influencing stakeholders Experience in financial/business analysis PREFERRED QUALIFICATIONS Experience in customersegmentation, customer behavior analysis, conjoint/trade-off modeling Mandarin speaker is preferred. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce More ❯
London, England, United Kingdom Hybrid / WFH Options
KnowBe4, Inc
Responsibilities: Develop and implement all marketing campaigns and strategies that align to KB4 HQ messaging and strategies Forge strong relationships with Sales to establish SLAs and initiatives to support customer acquisition Manage the set up of all lead generation campaigns. Create and send email campaigns with calls to action, in compliance with applicable data protection laws Manage and optimize … the design, content, layout, customersegmentation and messaging strategies for direct marketing communications Drive strategy and planning through the analysis of historic performance, past engagement and interactions, understanding KPIs and implementing best practices Predict, forecast and track outcomes of campaigns and conversion activities in a manner that allows for meaningful analyses Measure campaign results and optimize the lead More ❯
line with the corporate direction. Functional Tasks • Create and maintain a rolling marketing budget • Create strategic and operational marketing plans • Strategic planning including corporate positioning, market and competitive analysis, customersegmentation and penetration plans • Guide team to ensure timely and effective execution of marketing tactics • Analyze market research to determine risk and marketability of potential future products and … software company would be considered an asset. • The successful candidate must thrive in a dynamic and collaborative fast-paced environment. • Must know: Technology & financial services markets, Demand generation techniques, Customer buying and decision making processes, Channel management Remuneration & Benefits • Attractive base and variable compensation package coupled with stock options. More ❯
regulations and EU AML directives Experience with regulatory reporting, SAR filing, and external enquiries Experience in detecting and investigating internal fraud Experience in designing and implementation or testing of customer risk scoring and customersegmentation Data analytics skills, including SQL and/or Python Experience in insurance, crypto, and/or stock trading compliance Building a global More ❯
and culturally relevant creative for consumer content. We are looking for an experienced Email Designer to join our studio team. In this role, you will work in a truly customer-focused organization and bring creativity, critical-thinking and attention to detail to our email communications across Expedia, Hotels.com and Vrbo. Experience and Qualifications Email Design Expertise: A strong understanding … HTML/CSS. preferred but not essential. CRM Knowledge: Familiarity with CRM systems (e.g., Salesforce, HubSpot) and their integration with email marketing platforms preferred but not essential. Understanding of customersegmentation and lifecycle marketing. Experience using data to personalize email content and improve campaign effectiveness. Knowledge of dynamic content and personalization techniques. Knowledge of web design principles and More ❯
London, England, United Kingdom Hybrid / WFH Options
The ECA International Group
across cross-functional teams. Positioning & Messaging: Craft clear, compelling product messaging that highlights key differentiators and resonates with the target audience. Market Research: Conduct thorough market analysis to understand customer needs, industry trends, and competitive landscapes, using insights to guide product marketing initiatives. Cross-Functional Collaboration: Work closely with Product Management, Sales, and Customer Success teams to maintain … cohesive communication and alignment on product goals. Content Development: Create engaging marketing materials—case studies, brochures, videos, sales enablement tools—to drive product adoption and support sales efforts. Customer Insights: Gather feedback and insights from customers to inform both product development and marketing strategies. Campaign Management: Plan and execute multi-channel marketing campaigns to drive product awareness, adoption, and … Tech, or technology sectors is a plus. Qualifications A relevant marketing qualification (e.g., CIM, IDM) or equivalent experience is desirable. Skills Marketing Expertise: Strong understanding of positioning, messaging, and customer segmentation. Communication: Excellent written and verbal communication skills, with the ability to craft compelling narratives and sales enablement materials. Analytical Mindset: Ability to translate data into actionable insights, driving More ❯
operational edge over their competitors. We support an impressive list of customers in ensuring their operations run as efficiently as possible and they are able to deliver the best customer and employee experiences possible. We design and deploy hardware, software, consumable and service solutions to reduce their costs, deliver new revenue opportunities and ensure their operations continue to run … force behind that growth, and as such we are developing and expanding the team to better acquire new customers and deliver ever better value to, and from, our existing customer base. Purpose The CRM Executive is a new role that’s been created to focus on building better customer journeys and experiences through the sales funnel, from building … and Innovation, and Service Operations teams to develop highly targeted campaigns that engage, convert and retain customers. Core Responsibilities Collaborating with key stakeholders across the business to develop new customer journeys and enhance existing ones to ensure we’re delivering a great customer experience and optimising conversions Analysing campaign performance and feeding learnings into a continuous improvement plan More ❯
of Ecommerce & Digital Position Overview : We are seeking a highly motivated and experienced CRM/Email and Loyalty Lead to join our dynamic marketing team. This role involves managing customer relationship management (CRM) strategies, email marketing campaigns, and loyalty programs to enhance customer engagement, retention, and overall brand experience. The ideal candidate will be results-driven, with a … strong understanding of CRM tools, data analysis, and customer-centric marketing. Key Responsibilities : CRM Management : Develop and execute CRM strategies to enhance customer engagement, increase retention, and drive long-term loyalty. Segment and target customer groups based on behaviour, preferences, and demographics. Manage and optimize CRM software and platforms to ensure seamless integration with marketing activities. Monitor … nurture leads. Track performance metrics, analyse results, and optimize future campaigns based on data-driven insights. Loyalty Programs : Plan, implement, and oversee the company’s loyalty programs to increase customer retention and drive repeat business. Monitor and assess the success of loyalty initiatives, making recommendations for improvement. Coordinate with cross-functional teams to ensure loyalty initiatives align with overall More ❯
of Ecommerce & Digital Position Overview : We are seeking a highly motivated and experienced CRM/Email and Loyalty Lead to join our dynamic marketing team. This role involves managing customer relationship management (CRM) strategies, email marketing campaigns, and loyalty programs to enhance customer engagement, retention, and overall brand experience. The ideal candidate will be results-driven, with a … strong understanding of CRM tools, data analysis, and customer-centric marketing. Key Responsibilities : CRM Management : Develop and execute CRM strategies to enhance customer engagement, increase retention, and drive long-term loyalty. Segment and target customer groups based on behaviour, preferences, and demographics. Manage and optimize CRM software and platforms to ensure seamless integration with marketing activities. Monitor … nurture leads. Track performance metrics, analyse results, and optimize future campaigns based on data-driven insights. Loyalty Programs : Plan, implement, and oversee the company’s loyalty programs to increase customer retention and drive repeat business. Monitor and assess the success of loyalty initiatives, making recommendations for improvement. Coordinate with cross-functional teams to ensure loyalty initiatives align with overall More ❯
of Ecommerce & Digital Position Overview : We are seeking a highly motivated and experienced CRM/Email and Loyalty Lead to join our dynamic marketing team. This role involves managing customer relationship management (CRM) strategies, email marketing campaigns, and loyalty programs to enhance customer engagement, retention, and overall brand experience. The ideal candidate will be results-driven, with a … strong understanding of CRM tools, data analysis, and customer-centric marketing. Key Responsibilities : CRM Management : Develop and execute CRM strategies to enhance customer engagement, increase retention, and drive long-term loyalty. Segment and target customer groups based on behaviour, preferences, and demographics. Manage and optimize CRM software and platforms to ensure seamless integration with marketing activities. Monitor … nurture leads. Track performance metrics, analyse results, and optimize future campaigns based on data-driven insights. Loyalty Programs : Plan, implement, and oversee the company’s loyalty programs to increase customer retention and drive repeat business. Monitor and assess the success of loyalty initiatives, making recommendations for improvement. Coordinate with cross-functional teams to ensure loyalty initiatives align with overall More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Harnham
days in the office per week). Responsibilities Analyze audiences and customers across various channels and digital touchpoints. Utilize strong SQL skills to conduct advanced analytics projects, including customersegmentation, churn analysis, and customer lifetime value assessment. Qualifications Proven experience with SQL. Benefits Competitive salary based on skills and experience. The role offers opportunities for professional growth More ❯
prestigious account (details to follow). You’ll be joining a tight-knit team of 3 in a hands-on, client-facing role where you’ll own and evolve customer data strategies, segmentations, and analytics implementation – helping brands drive engagement and measurable growth. This is ideal for someone with a strong grasp of customer data platforms (CDPs), CRM … GA4, or Salesforce, who enjoys turning complexity into clarity for clients. Key Responsibilities Lead the development and implementation of a unified data strategy for a major retail client Own customersegmentation, analytics frameworks, and measurement methodologies Partner with stakeholders to define and activate audience strategies across brands Leverage platforms such as GA4, Adobe Analytics, CDPs, and CRM tools … to inform and optimise marketing performance Design data activation roadmaps, campaign playbooks, and customer journey maps Act as a trusted consultant, collaborating cross-functionally with media, marketing, analytics, and tech teams Contribute to the broader consultancy division and engage in innovation and thought leadership Support business development and pitch processes as needed About You Proven background in data strategy More ❯
prestigious account (details to follow). You’ll be joining a tight-knit team of 3 in a hands-on, client-facing role where you’ll own and evolve customer data strategies, segmentations, and analytics implementation – helping brands drive engagement and measurable growth. This is ideal for someone with a strong grasp of customer data platforms (CDPs), CRM … GA4, or Salesforce, who enjoys turning complexity into clarity for clients. Key Responsibilities Lead the development and implementation of a unified data strategy for a major retail client Own customersegmentation, analytics frameworks, and measurement methodologies Partner with stakeholders to define and activate audience strategies across brands Leverage platforms such as GA4, Adobe Analytics, CDPs, and CRM tools … to inform and optimise marketing performance Design data activation roadmaps, campaign playbooks, and customer journey maps Act as a trusted consultant, collaborating cross-functionally with media, marketing, analytics, and tech teams Contribute to the broader consultancy division and engage in innovation and thought leadership Support business development and pitch processes as needed About You Proven background in data strategy More ❯
prestigious account (details to follow). You’ll be joining a tight-knit team of 3 in a hands-on, client-facing role where you’ll own and evolve customer data strategies, segmentations, and analytics implementation – helping brands drive engagement and measurable growth. This is ideal for someone with a strong grasp of customer data platforms (CDPs), CRM … GA4, or Salesforce, who enjoys turning complexity into clarity for clients. Key Responsibilities Lead the development and implementation of a unified data strategy for a major retail client Own customersegmentation, analytics frameworks, and measurement methodologies Partner with stakeholders to define and activate audience strategies across brands Leverage platforms such as GA4, Adobe Analytics, CDPs, and CRM tools … to inform and optimise marketing performance Design data activation roadmaps, campaign playbooks, and customer journey maps Act as a trusted consultant, collaborating cross-functionally with media, marketing, analytics, and tech teams Contribute to the broader consultancy division and engage in innovation and thought leadership Support business development and pitch processes as needed About You Proven background in data strategy More ❯
for glamorous goods. Role Overview We are looking for a Performance Marketing, Email & Content Manager to lead our data-driven marketing initiatives. This role will be responsible for driving customer acquisition, engagement, and retention through performance marketing strategies, email campaigns, and compelling content. The ideal candidate is analytical, creative, and passionate about optimising digital performance. Key Responsibilities Performance Marketing … Develop and execute paid media strategies across search, social, display, and other digital channels. •Optimise campaigns to drive ROI, lead , and customer acquisition. •Track, analyse, and report on key performance metrics, leveraging insights to improve strategy. Email Marketing & CRM •Plan, execute, and optimise email campaigns to nurture leads, engage customers, and drive conversions. •Optimise automated email workflows (welcome series … abandoned cart, post-purchase, re-engagement, etc.). •Implement A/B testing, segmentation, and personalisation strategies to enhance email performance. Content Strategy & Execution •Create compelling content for email, landing pages, paid ads, and social media to support performance marketing goals. •Work closely with designers to ensure brand consistency and audience engagement. •Align content with SEO and conversion rate More ❯
while also playing a pivotal role in managing our website content (via a CMS). You’ll be the go-to for all things Klaviyo - building, deploying and optimising customer communications. At the same time, you’ll support the digital team by managing campaign landing pages and keeping our website content up to date. This role also carries a … strategist, email geek, and digital problem-solver, then this role was made for you. Key Responsibilities: CRM & Email Marketing (70%) Own day-to-day Klaviyo management: campaign planning, build, segmentation, automation, testing, and reporting. Architect and optimise lifecycle flows (welcome, browse/basket abandonment, post-purchase, loyalty, and more). Build advanced customersegmentation and personalisation strategies … data regulations. CRO, UX and Performance Insights (20%) Marry CRM data with wider insights (GA4, Hotjar, onsite journeys) to help drive smarter digital marketing. Spot friction points in the customer journey and collaborate on solutions to boost conversion and retention. Content Management (10%) Review all content deployment once live on website to ensure it is correct, on brand. Work More ❯
while also playing a pivotal role in managing our website content (via a CMS). You’ll be the go-to for all things Klaviyo - building, deploying and optimising customer communications. At the same time, you’ll support the digital team by managing campaign landing pages and keeping our website content up to date. This role also carries a … strategist, email geek, and digital problem-solver, then this role was made for you. Key Responsibilities: CRM & Email Marketing (70%) Own day-to-day Klaviyo management: campaign planning, build, segmentation, automation, testing, and reporting. Architect and optimise lifecycle flows (welcome, browse/basket abandonment, post-purchase, loyalty, and more). Build advanced customersegmentation and personalisation strategies … data regulations. CRO, UX and Performance Insights (20%) Marry CRM data with wider insights (GA4, Hotjar, onsite journeys) to help drive smarter digital marketing. Spot friction points in the customer journey and collaborate on solutions to boost conversion and retention. Content Management (10%) Review all content deployment once live on website to ensure it is correct, on brand. Work More ❯
of POD: Onsite experience and Cost to Serve and sustainability. Key job responsibilities: Design and drive end-to-end high impact and high visibility programs that impact pricing and customer experience on Amazon. Collaborate with key stakeholders – Machine Learning, Technology, Shopping Experience, Delivery Experience, Finance and Accounting, Fraud Management to ensure timely deliverables for key projects. Analyze data and … derive business critical insights for enhancing systems. Apply analytics and business intelligence skills to extract meaningful insights from large and complicated data sets. Conduct and present analyses on customer behavior, program effectiveness, and business impact to different stakeholders, including senior leadership. Develop metrics and mechanisms to improve efficiencies and customer experience. Write compelling business documents and drive outcomes … day in the life You will start your day reviewing POD performance metrics and identifying areas for improvement. Throughout the day, you will collaborate with various teams to refine customersegmentation models, optimize delivery processes, and analyze data to identify trends in customer payment preferences. About the team POD is a challenging area with a high level More ❯
we want you to be part of that. We are keen to appoint a Junior CRM Manager to support the Manager in driving the delivery and development of our customer retention and acquisition activities across all of our brands and markets. This is a great opportunity for an experienced Performance Marketing Professional to take the next step in their … career within CRM. What you will be doing Duties and responsibilities as Junior CRM Manager will include: Create and execute a plan for customer retention to improve loyalty, reduce churn, and optimise LTV, in-line with business goals. Work collaboratively with cross-functional internal teams and external partners to deliver the retention strategy. Drive innovation within the team and … build a culture of continuous improvement, including an always-on test and learn approach. Identify new opportunities for improving customer KPIs and driving growth by working with the insights team to analyse and understand customer behaviour. Manage processes and requirements of automated and personalised lifecycle programmes across cross-sell, upsell, retention, loyalty, at-risk, and win-back. Monitor More ❯
Analysing the effect of different online and offline channels on each other and developing and implementing innovative strategies for improvement and growth Analysing online user behaviour, conversion data and customer journeys, funnel analysis and multi- channel attribution Performing ROI analysis to evaluate efficiency and effectiveness of different marketing campaigns Performing ad-hoc analytics and conversion optimisation consultancies for clients … and influencing conversion optimisation strategies with solid analytical data Key outputs: Design and implementation of Marketing analytics framework Ad hoc bespoke queries on product and customer insight Actionable customer insight – in particular building on the quant insights this position will drive by collaborating with the UX and segment owners to overlay qualitative insights creating deep and rich insights. … level of numeracy including qualifications and/or significant experience in statistical techniques and Expert using data related software Google Analytics, Microsoft Excel, and potentially other modellingpackages Understanding of customersegmentation, customer retention, CRM tools, social and ability to make good recommendations for tools Strong interpersonal and communication skills with ability to present coherent recommendations based on More ❯
patterns of shopping on our site and in general. The role Are you an expert in interpreting data? Here, you’ll be at the forefront of understanding and interpreting customer data to drive strategic decisions and enhance online customer experiences. So what does this mean day-to-day for you as a Web Analyst at NEXT, specifically? Presenting … reports and presentations that communicate actionable recommendations to a range of audiences. Interrogating large volumes of data from a range of sources, including transactional and online. Developing and maintaining customersegmentation models to identify distinct customer groups and tailor marketing strategies and product offerings accordingly. Proactively identifying opportunities to support improvements to the customer experience. Communicating More ❯
We are looking for a CRM Director to be the senior leader within DEPT. Customer Relationship Management (CRM) is an essential aspect of any successful business. A CRM Director plays a crucial role in ensuring that a company's customers are satisfied and retained. However, with new technologies and changing market trends, the job of a CRM Director has … become more complex. JOB PURPOSE The CRM Director is responsible for developing and implementing DEPT's customer relationship management strategies to increase customer satisfaction and loyalty. The CRM Director role requires a deep understanding of customer behaviour, data analysis, and business strategy development. The CRM Director manages a team of professionals to ensure that all initiatives are … executed effectively, efficiently, and within budget. KEY RESPONSIBILITIES Develop and implement customer relationship management strategies to drive new customer acquisition, customer retention and loyalty; Develop and maintain customer data management systems to improve the accuracy and relevance of customer information; Analyze customer data to identify trends and insights that can be used to inform More ❯
embodying timeless British elegance. As we expand our global digital footprint, we are seeking an experienced and passionate E-Commerce Manager to elevate our online presence and drive exceptional customer experiences. Role Overview: As the E-Commerce Manager, you will own the day-to-day operations and strategic growth of Roja London’s global e-commerce channels. You will … be responsible for driving sales, optimizing customer journeys, and ensuring that our digital touchpoints reflect the luxury standard of the brand. This role requires a blend of commercial acumen, technical know-how, and an appreciation for the nuances of luxury retail.The ideal candidate will also be data-driven, with a deep understanding of eCommerce platforms and digital marketing strategies. … Key Responsibilities: ·Develop and execute the global e-commerce strategy. ·Achieve commercial targets for revenue, conversion rate, AOV, and traffic. ·Analyse site performance and customer behaviour to continuously optimize conversion rates and average order value. ·Identify new opportunities for market expansion, including emerging digital platforms and international markets. Website & Platform Management ·Oversee day-to-day operations of rojalondon.com. ·Ensure More ❯
their household services, we would love to hear from you. We're looking for a marketing professional to help ensure our CRM is best-in-class. With experience of customer-centric, data-led strategy, you will champion the continuous improvement of our CRM capability across channels, including mobile and web applications. You'll be commercially and analytically minded, and … for CRM success as the service scales. What you'll be doing Being hands on with our tools, building and implementing acquisition, in-life and retention programmes across multiple customer touch points to deliver value for customers and the business Acting as the CRM voice in our Utrack team, leading the development and implementation of a CRM experience that … strategy, driving incremental campaign effectiveness improvements Championing the continuous improvement of CRM, through application of our tools and data What we're looking for Owning and delivering multi-channel customer contact/CRM strategies, ideally involving mobile app, push, and email. Using Customer Engagement Platform (Braze) and Customer Data Platform (HighTouch), to create, send and report on More ❯