do I need? Experience: Min 4+ years of experience as a product manager, with a proven track record of shipping impactful products. Leadership: Experience leading a team. Customercentricity: Deep customer empathy with a strong bias for action-solving real problems and delivering measurable results. Communication: Ability to communicate complex topics clearly to More ❯
sunbury, south east england, united kingdom Hybrid / WFH Options
bp
practices, Building a Community of Practice, Business Acumen, Coaching, Collaboration, Communication, Conflict Management, Creating a high performing team, Creating and measuring impact, Creative Direction, Creativity and Innovation, Customercentric thinking, Customer Journey Mapping, Customer Value Proposition, Delivers an effortless customer experience, Design Direction - Delivery, Design Direction - Design More ❯
City of London, London, United Kingdom Hybrid / WFH Options
MENA FS
strategy. Position the bank at the forefront of fintech innovation through AI, process automation, and best‐in‐class customer experiences. Stakeholder & Board Management Embed customer‐centricity in product and service design, using insights and feedback to drive improvements. Act as an ambassador to investors, regulators, customers, and other stakeholders. Lead and manage the More ❯
strategy. Position the bank at the forefront of fintech innovation through AI, process automation, and best‐in‐class customer experiences. Stakeholder & Board Management Embed customer‐centricity in product and service design, using insights and feedback to drive improvements. Act as an ambassador to investors, regulators, customers, and other stakeholders. Lead and manage the More ❯
london, south east england, united kingdom Hybrid / WFH Options
MENA FS
strategy. Position the bank at the forefront of fintech innovation through AI, process automation, and best‐in‐class customer experiences. Stakeholder & Board Management Embed customer‐centricity in product and service design, using insights and feedback to drive improvements. Act as an ambassador to investors, regulators, customers, and other stakeholders. Lead and manage the More ❯
slough, south east england, united kingdom Hybrid / WFH Options
MENA FS
strategy. Position the bank at the forefront of fintech innovation through AI, process automation, and best‐in‐class customer experiences. Stakeholder & Board Management Embed customer‐centricity in product and service design, using insights and feedback to drive improvements. Act as an ambassador to investors, regulators, customers, and other stakeholders. Lead and manage the More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
MENA FS
strategy. Position the bank at the forefront of fintech innovation through AI, process automation, and best‐in‐class customer experiences. Stakeholder & Board Management Embed customer‐centricity in product and service design, using insights and feedback to drive improvements. Act as an ambassador to investors, regulators, customers, and other stakeholders. Lead and manage the More ❯
at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customercentric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks More ❯
in the marketplace and a desire to apply that learning at Lumon. A real interest in leading a team and the commitment to develop those leadership skills Customercentric mindset A great communicator and a willingness/capability to engage with other areas of the business to seek solutions for customers Problem solving and decision-making More ❯
Microsoft support team is integral to this approach and our success. Key to success will be to work as part of a close-knit team, with a customercentric service focus. You will be working closely with customers by providing day-to-day technical support, assisting, and contributing to overall technical governance and leadership, technical excellence More ❯
Staines-upon-Thames, Middlesex, England, United Kingdom
Reed
and Service Delivery teams, you’ll manage internal resources and customer stakeholders to ensure a smooth, efficient, and high-impact implementation experience. Key Responsibilities Customer-Centric Project Management: Lead end-to-end projects, ensuring a smooth transition from initial agreement to go-live. Develop detailed project plans, track milestones, and guide customers through More ❯
feedback to the customer. Analyse and report on any transport-related queries that have resulted in a cost to the business. Your profile Someone who has a customer-centric mindset and thrives on problem-solving, as well as: The ability to build relationships Excellent verbal and written communication skills The ability to prioritise a busy workload More ❯
Experience Analyst, you will be responsible for addressing, and resolving customer, and end-user issues that arise as they use our product. Ensuring a customer-centric approach that delivers world-class cSAT and helps drive customers retention and advocacy. What Excites You Delivering a first class customer experience by responding More ❯
engage effectively with customers via phone, email and chat ensuring clear and professional interactions. Ability to build rapport and show empathy alongside strong listening and questioning skills. Customer-centric approach; dedicated to delivering top-tier service and maintaining a positive experience for every client. Able to remain calm under pressure and talk to customers in difficult More ❯
problem-solving and analytical skills. Experience with tools like Salesforce, Pendo, or similar Customer Success platforms. Willingness to travel approximately 25% of the time. Customer-centric mindset. What's In It For You? At Relo Metrics, the total rewards package includes a competitive base salary, benefits, and wellness programs. The estimated base salary More ❯
influence, and inspire clients and internal stakeholders. Strategic thinker and planner who can turn ideas into action and deliver results. Solutions-focused problem solver with a strong customer-centric mindset. Proven ability to manage multiple clients simultaneously, coordinate complex projects, and prioritise tasks effectively under tight deadlines. Independent, proactive, and takes initiative to own and drive More ❯
technical background Scoping, planning, and delivering customer-focused projects including root cause analysis, reports, dashboards, rule mining and health checks. Demonstrate a professional and customer-centric persona when interacting directly with customers via phone, e-mail, and chat Collaborating with ThreatMetrix teams. Including Products, Engineering, Sales and other Professional Services colleagues around the More ❯
technical background Scoping, planning, and delivering customer-focused projects including root cause analysis, reports, dashboards, rule mining and health checks. Demonstrate a professional and customer-centric persona when interacting directly with customers via phone, e-mail, and chat Collaborating with ThreatMetrix teams. Including Products, Engineering, Sales and other Professional Services colleagues around the More ❯
technical background Scoping, planning, and delivering customer-focused projects including root cause analysis, reports, dashboards, rule mining and health checks. Demonstrate a professional and customer-centric persona when interacting directly with customers via phone, e-mail, and chat Collaborating with ThreatMetrix teams. Including Products, Engineering, Sales and other Professional Services colleagues around the More ❯
technical background Scoping, planning, and delivering customer-focused projects including root cause analysis, reports, dashboards, rule mining and health checks. Demonstrate a professional and customer-centric persona when interacting directly with customers via phone, e-mail, and chat Collaborating with ThreatMetrix teams. Including Products, Engineering, Sales and other Professional Services colleagues around the More ❯
technical background Scoping, planning, and delivering customer-focused projects including root cause analysis, reports, dashboards, rule mining and health checks. Demonstrate a professional and customer-centric persona when interacting directly with customers via phone, e-mail, and chat Collaborating with ThreatMetrix teams. Including Products, Engineering, Sales and other Professional Services colleagues around the More ❯
london (city of london), south east england, united kingdom
LexisNexis Risk Solutions
technical background Scoping, planning, and delivering customer-focused projects including root cause analysis, reports, dashboards, rule mining and health checks. Demonstrate a professional and customer-centric persona when interacting directly with customers via phone, e-mail, and chat Collaborating with ThreatMetrix teams. Including Products, Engineering, Sales and other Professional Services colleagues around the More ❯
technical background Scoping, planning, and delivering customer-focused projects including root cause analysis, reports, dashboards, rule mining and health checks. Demonstrate a professional and customer-centric persona when interacting directly with customers via phone, e-mail, and chat Collaborating with ThreatMetrix teams. Including Products, Engineering, Sales and other Professional Services colleagues around the More ❯
technical background Scoping, planning, and delivering customer-focused projects including root cause analysis, reports, dashboards, rule mining and health checks. Demonstrate a professional and customer-centric persona when interacting directly with customers via phone, e-mail, and chat Collaborating with ThreatMetrix teams. Including Products, Engineering, Sales and other Professional Services colleagues around the More ❯
london (city of london), south east england, united kingdom
LexisNexis Risk Solutions
technical background Scoping, planning, and delivering customer-focused projects including root cause analysis, reports, dashboards, rule mining and health checks. Demonstrate a professional and customer-centric persona when interacting directly with customers via phone, e-mail, and chat Collaborating with ThreatMetrix teams. Including Products, Engineering, Sales and other Professional Services colleagues around the More ❯