City Of London, England, United Kingdom Hybrid / WFH Options
Morgan McKinley
national and international entities, serving a broad spectrum of customers from individuals to corporates, charities to government bodies. With a focus on customer-centricity, they champion the interests of their members' clientele, ensuring access to essential financial products and services for their day-to-day operations. more »
qualification or equivalent experience Delivery management qualification or equivalent experience (Agile, PRINCE2, etc) Experience Essential Experience of being part of user/customer-centric teams and delivering on continuous service improvement initiatives Experience of working within a Service Management Framework (ITIL, etc) and expert working knowledge more »
marketing strategies. Establish and monitor CX and UX KPIs, leveraging data to drive decisions and continuous improvement initiatives. Promote a culture of customer-centricity and design thinking, encouraging innovation and excellence across the organization. Lead, mentor, and develop a team focused on delivering exceptional CX and more »
who will contribute to the strategy and execution for one or more product areas. This role is perfect for someone who is customer-centric, analytically minded, and has a knack for organizing complex tasks effectively. The ideal candidate thrives in cross-functional collaboration and possesses a more »
processes, and best practices. Assist with deployments and production support issues as needed. Customer Strategy and Culture: Champion a customer-centric culture, collaborating with the Product team to transform the customer experience and enhance the organization's reputation in the more »
profitability. Evaluate and implement digital tools and platforms to streamline operations and enhance efficiency. 4. Customer Experience Enhancement: Champion customer-centric digital experiences across all touchpoints. Implement strategies to enhance the overall customer journey through digital channels. 5. Data-Driven more »
effective time management and the ability to work unsupervised. Must be able to use initiative and work under pressure, consistently employing a customercentric approach to resolving all IT issues. Demonstrable methodical problem solving, excellent analytical skills and creative thinking. Able to demonstrate good judgement and more »
and marketing teams to ensure compliance. Work to define data maps and schemas to support business use cases, focusing on enabling a customer-centric approach and multi-channel campaign orchestration. Requirements Experience leading projects across large matrix organizations. Data-fluent with a minimum of 5 years more »
of continuous integration, continuous delivery and test automation and its application Excellent interpersonal skills, written/oral communication and presentation skills. Knowledge Customer-centric approach to delivering appropriate business solutions Application lifecycle management and project delivery, using Agile methodologies such as SCRUM and Kanban Microsoft Azure more »
ethos. This includes devising supplier KPIs/SLAs, managing, tracking, and reporting on supplier performance. • Foster a culture of innovation, collaboration, and customer-centricity within the DSOperations team. • Own and maintain DS Operations activities and drive continuous improvements in technology operations, addressing stability issues, enhancing service more »
creative and dynamic team helping financial services clients make sense of the choices they face in the digital business environment. Skills & Experience Customercentricity - the ability to empathise with customers and an affinity to create solutions designed to deliver a great customer experience more »
stakeholders in how to use data and help them understand why it’s so critical in ensuring cutting-edge tech companies remain customer-centric Designing and building: create magic through automated dashboards and reporting, thus, allowing stakeholders to seamlessly integrate data into their day-to-day more »
and our Corporate Intranet ensuring that delivery of change is fit for purpose, of high quality, reliable and secure. Role Responsibilities Drive customer-centricity and stakeholder engagement, work closely with Corp functions to align application roadmaps with the combined Corp IT/SSC annual technology plans more »
no more and no less from you. Ever since Amazon opened its virtual doors, our aim has been to become the most customer-centric company in the world. How? By having people like you who make sure that our customers can find everything they are looking more »
technology standard methodologies by understanding the Cloud market trends and their impact on various industries High Energy and communication skills Focus on CustomerCentricity: Always looking to anticipate customer needs and offer the most relevant advice, education or standard methodology. Enjoys customermore »
effective time management and the ability to work unsupervised. Must be able to use initiative and work under pressure, consistently employing a customercentric approach. Part of the role will be based on site in Central London for 4 days a week and the remaining day more »
effective time management and the ability to work unsupervised. • Must be able to use initiative and work under pressure, consistently employing a customercentric approach. • Able to demonstrate excellent analytical skills, problem solving, creative thinking and decision-making to design solutions and resolve issues. • Flexibility to more »
Strong organizational and leadership skills with the ability to establish structure and processes. Analytical mindset with exceptional problem-solving abilities. Personal Attributes 👋 Customer-centric approach with a dedication to resolving customer queries. Excellent communication skills and a collaborative mindset. Passion for tackling complex more »
technical validation and testing processes (often with partners) to ensure product performance meets or exceeds customer expectations. Champion a customer-centric approach by gathering insights, conducting user research, and analyzing market trends to inform product decisions. Work closely with stakeholders to communicate product more »
At Amazon, we're working to be the most customer-centric company on earth. One customer experience that were constantly taking to new levels is how we fulfill and deliver customers orders. Our goal is to delight our customers by delivering their packages more »
overall. What you bring • 3-5+ years of experience in a multi-functional Product development team. • Demonstrated success in launching innovative, customer-centric products and capabilities in a fast-paced, software-centred, technology-driven environment. • Knowledge and experience with establishing and running Agile product management more »
skills, with the ability to effectively translate technical concepts to non-technical stakeholders and vice versa. · Exceptional problem-solving skills and a customer-centric mindset, with a passion for driving client success and satisfaction. more »
look for: Experienced IT support or a related role Ability to communicate technical information clearly and understandably to non-technical stakeholders Excellent customer-centric communication and interpersonal skills Knowledge of audio-visual software, such as video conferencing platforms and media production software would be desirable but more »
mindset Excellent communication and collaboration skills, with the ability to work effectively across teams and with external partners. Creative thinker with a customer-centric mindset, adept at creating personalized marketing experiences. Ability to manage multiple projects simultaneously, prioritizing tasks to meet deadlines and achieve goals. more »
rapid iterative development, and work collaboratively with their clients to achieve their desired outcomes. If you have experience in cloud-based solutions, customer-centric and agile delivery approaches, and can provide clear leadership to your team and clients, we encourage you to apply. As part of more »
