51 to 57 of 57 Desktop Support Jobs in the UK

Golfbreaks Ltd and Kaplan. You will be gaining valuable workplace experience including dealing with systems and data, processes and installations whilst working towards the qualification. Role Job duties include: Support: Respond to all 1st line support requests and issues from internal and external staff in line with defined service level targets, ensuring timely and effective resolution or escalation … and virtual environment to ensure systems remain operational, current, and accessible to end users Hardware and Software Tasks: Carry out software installations, updates, and hardware upgrades as required to support user needs and system performance Business Continuity: Manage the organisation’s primary backup systems and data in accordance with the documented Business Continuity strategy to ensure consistent and reliable … backup availability Training Information Communications Technician Apprenticeship Level 3: The ICT apprenticeship will enable you to provide quality support to internal or external customers and troubleshoot system issues to keep your organisation running at all times This apprenticeship has two routes: The Support Technician role is based around resolving system user queries and faults in a helpdesk environment More ❯

to work with a diverse team, solve complex problems, and contribute to impactful projects. The role is crucial for CARE International UK's mission, as your work will directly support our efforts to tackle global poverty and social injustice. Your contributions will help ensure that our systems are robust, our staff empowered, and our operations running smoothly. If you … proficient in troubleshooting and resolving issues related to Office 365 applications, including Exchange, SharePoint, Active Directory, Teams and the use of an IT Ticketing System. Additionally, familiarity with hardware support and the ability to manage and maintain Windows operating systems is crucial. We are also looking for someone with excellent communication skills, both written and verbal, as they will … and as part of a team are also essential qualities for this role. About the role The role will work with the business, senior management, peers and vendors to support O365 applications, knowledge management using the SharePoint platform and general support in the full range of IT computer problems and queries, install and configure computer systems, diagnose hardware More ❯

A hybrid role that provides an efficient and cost-effective delivery of first and second-line support for information systems and related technology services within Octavia. To support the smooth operational running of Octavia's DT Infrastructure and Applications. Key Responsibilities Infrastructure Support Provide first and second-line support of issues regarding the DT and communications … with or pass the job to other colleagues inside and beyond DT; or to flag a particular issue to the DT Service Delivery manager, for onward escalation Provide Infrastructure support, including PRTG, Exchange Server, Teams, Azure, M365, IIS, Active Directory, DNS, ADFS, DHCP, SQL Server, Sophos, Rubrix, Forcepoint, Mimecast email filtering & archiving, AVD and Endpoint Manager Mobile Device Management … WAN and collaboration tools Maintain and carry out minor changes to Puzzel, Teams, Intune, Dell & Cisco network switches and Fortigate firewalls Provide client support - end users devices typically windows, mac, IOS and android Carry out routine proactive tasks and monitor systems to reduce system downtime React to system alerts and troubleshoot, act or escalate as appropriate Ensure the robustness More ❯

predominately in resolving BAU tickets created by the Level 1 Team and reacting to escalations. Individual team members will attend a clients' desk to provide best-in-class technology support or use remote tools to assist clients in remote offices or who are working from home. Excellent communication and customer service skills are essential along with strong technical troubleshooting … abilities. The shift pattern is a permanent 7am until 3.30pm, or 9-5 - 10-6. Responsibilities: Provide swift and professional deskside IT support Perform on-site analysis, diagnosis, and resolution of desktop problems for clients, recommend and implement corrective solutions Install, configure, test, maintain, monitor, and troubleshoot client workstations, mobile devices and related hardware or software in … order to deliver required deskside service levels Utilize the BLK ticket management system to record, update and resolve tickets from the Helpdesk Collaborate with other support groups across global locations to help troubleshoot client issues Utilize BLK tools for building, monitoring and troubleshooting client devices Participate in Disaster recovery testing exercises Upholding procedures for logging, reporting, and statistically monitoring More ❯

Deskside & Technology Support Analyst (B) - TEMP ? Manchester | £35/hour | 6 months | Site-based (5 days/week) Start: ASAP Clearance: Active B Level Security Clearance required The Role My client is looking for a skilled Deskside & Technology Support Analyst to provide 2nd Line IT support across the Manchester region. You'll handle incidents, deploy hardware, and … ensure outstanding service to end-users in a corporate IT environment. What You'll Do Manage and resolve 2nd Line incidents & service requests within SLAs Troubleshoot desktop, telephony, and conferencing systems Deploy and track IT hardware & maintain asset records Support office/site IT set-ups and relocations Maintain IT facilities and manage stock rooms in ServiceNow Liaise More ❯

The Company: Our client, an expert in their field is well established and deliver world-class technical support on behalf of their impressive client base. They have a fun working environment and genuinely value their employees offering great staff incentives. The Job: On behalf of client we are seeking a Temporary IT Deskside Support Analyst for this site … in South Bristol. This is a new role to support a team of 60-80 staff in Bristol. In this role you will provide hands-on technical support to end users, resolving hardware, software, and peripheral issues efficiently to minimise downtime. While knowledge of certain systems is beneficial, enthusiasm to learn and a strong problem-solving mindset are … highly valued. Key responsibilities will include Provide on-site and remote support for end-user IT issues including desktops, laptops, printers, and peripherals. Support new starters with IT hardware/software/access requirements Assist with hardware and software installations, upgrades, and troubleshooting. Respond to and resolve IT service requests and incidents in a timely manner. Collaborate with More ❯

Deskside & Technology Support Analyst (Current SC required) Central Manchester - onsite role Initial 6 months £25 PAYE/£33.20 Umbrella The Desk Side and Technology Support Analyst is responsible for the resolution of all 2nd Line incident and service requests within their region. They will have a good understanding of technology and demonstrate excellent customer service skills. This role … Manage and prioritise all 2nd line incidents and requests according to defined SLAs (within specific regions) - ensure 100% adherence to RFS & INC best practice guidelines General troubleshooting of the desktop computing environment based on service requests logged via the Global Service Desk. Deploy IT Hardware, record and track assets during deployment according to IT Services standards and workflow procedures … take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes to restore service to the customer as soon as possible; escalating incidents to other support teams where necessary. Troubleshooting a range of technology and telephony issues: investigating, diagnosing faults, and working through to resolution Own, monitor and maintain equipment rooms to comply with IT More ❯