Project description This role will help to support and maintain the Firm's global technology stack with a strong focus on ways to continually improve the end user experience. The successful candidate must be a team player who can think on their feet with proven communication, organizational, and strong … Global Service Desk, this hire will also be assisting with technology rollouts, user training, and user experience initiatives. Responsibilities Provide tier 1 and 2 support of the Firm's technology through multiple forms of inbound requests including in-person, emails, phone, instant messaging, and the Service Desk ticketing system … to ensure consistent high performance and reliable operations Maintain the integrity of all computer workstations and associated software, imaging, and configuration management Configure and support mobile devices with Intune MDM Assist with onboarding new users by provisioning their systems, hardware, and participating in training intended to help them use More ❯
Competitive An organisation is seeking a skilled IT Service Desk Analyst for a 3-month contract. In this role, you will provide first-line support to colleagues and partners, ensuring efficient use of IT systems and applications. Key Responsibilities: Manage and categorise incidents using ITIL-aligned processes. Independently resolve More ❯
is expanding their team. They are looking for someone to join their IT Service Desk as an experienced 2nd Line Engineer! Role: Service Desk Support Engineer Salary: £39-42k Location: Near Monument Tube Station Working Model: Hybrid based on work load About the company: They are a fast More ❯
Job Description: Working as the Airport Engineer, you will provide hands-on IT support and maintenance on a wide range of hardware and software within the airport . We are looking for a dedicated employee to start their career with us. This position offers an excellent opportunity for those … knowledge is a plus. Responsibilities: Assist in administrative and operational activities. Answer calls and manage correspondence. Organize and file documents. Participate in projects and support the execution of tasks. Benefits: Transportation voucher. Meal voucher. Medical assistance. Opportunities for training and career growth. More ❯
Deskside & Technology Support Analyst Location: 5 days on site - Bristol based office Start Date: ASAP Duration: 6 months Hourly Rate : £35.00 *Must have an active SC clearance* Purpose of the Role: The Desk Side and Technology Support Analyst is responsible for resolving all 2nd Line incidents and service … requests within a designated region. This role requires strong technical knowledge and excellent customer service skills to support users effectively. ________________________________________ Key Responsibilities: - Prioritise and manage all 2nd Line incidents and service requests in line with defined SLAs and best practice guidelines. - Troubleshoot desktop computing issues reported through the … a wide range of technology and telephony issues. - Ensure local equipment rooms meet IT service and safety standards, mitigating risks from audits and assessments. - Support the setup of new office locations, sites, or projects in the region. - Manage and maintain ServiceNow 'Stock Rooms' and oversee goods receipting processes. - Coordinate More ❯
Deskside & Technology Support Analyst Location: 5 days on site - Bristol based office Start Date: ASAP Duration: 6 months Hourly Rate : £35.00 *Must have an active SC clearance* Purpose of the Role: The Desk Side and Technology Support Analyst is responsible for resolving all 2nd Line incidents and service … requests within a designated region. This role requires strong technical knowledge and excellent customer service skills to support users effectively. ________________________________________ Key Responsibilities: - Prioritise and manage all 2nd Line incidents and service requests in line with defined SLAs and best practice guidelines. - Troubleshoot desktop computing issues reported through the … a wide range of technology and telephony issues. - Ensure local equipment rooms meet IT service and safety standards, mitigating risks from audits and assessments. - Support the setup of new office locations, sites, or projects in the region. - Manage and maintain ServiceNow 'Stock Rooms' and oversee goods receipting processes. - Coordinate More ❯
Deskside & Technology Support Analyst Expenses: Yes Purpose of the Role: The Desk Side and Technology Support Analyst is responsible for the resolution of all 2nd Line incident and service requests within their region. They will have a good understanding of technology and demonstrate excellent customer service skills. K … line incidents and requests according to defined SLAs (within specific regions) - ensure 100% adherence to RFS & INC best practice guidelines General troubleshooting of the desktop computing environment based on service requests logged via the Global Service Desk. Deploy IT Hardware, record and track assets during deployment according to IT … carrying out problem analysis to implement temporary or permanent fixes to restore service to the customer as soon as possible; escalating incidents to other support teams where necessary. Troubleshooting a range of technology and telephony issues: investigating, diagnosing faults, and working through to resolution Own, monitor and maintain equipment More ❯
the organisation, leveraging cloud services, and applying focus to supporting company project bids and delivery. Purpose of the Role: The Desk Side and Technology Support Analyst is responsible for the resolution of all 2nd Line incident and service requests within their region. They will have a good understanding of … line incidents and requests according to defined SLAs (within specific regions) - ensure 100% adherence to RFS & INC best practice guidelines. General troubleshooting of the desktop computing environment based on service requests logged via the Global Service Desk. Deploy IT Hardware, record and track assets during deployment according to IT … carrying out problem analysis to implement temporary or permanent fixes to restore service to the customer as soon as possible; escalating incidents to other support teams where necessary. Troubleshooting a range of technology and telephony issues: investigating, diagnosing faults, and working through to resolution. Own, monitor and maintain equipment More ❯
